3stepIT Status

Is 3stepIT down?

Current Status: 3stepIT is UP

We checked the official 3stepIT status page for updates 3 mins, 42 seconds ago.

Past 3stepIT Incidents

Source: Official 3stepIT status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-09-16 19:04 Problem with Webshop Login Page
critical
0 second

We are currently investigating issues with Webshop Login PageWe are currently investigating issues with Webshop Login Page

2024-09-16 18:58 Problem with AssetNG Login Page
critical
0 second

We are currently investigating issues with AssetNG Login PageWe are currently investigating issues with AssetNG Login Page

2024-08-31 10:09 Problem with AssetNG Login Page
critical
0 second

We are currently investigating issues with AssetNG Login PageWe are currently investigating issues with AssetNG Login Page

2024-08-31 09:59 Problem with Webshop Login Page
critical
0 second

We are currently investigating issues with Webshop Login PageWe are currently investigating issues with Webshop Login Page

2024-08-31 07:39 Problem with AssetNG Login Page
critical
0 second

We are currently investigating issues with AssetNG Login PageWe are currently investigating issues with AssetNG Login Page

2024-08-31 07:39 Problem with Webshop Login Page
critical
0 second

We are currently investigating issues with Webshop Login PageWe are currently investigating issues with Webshop Login Page

2024-06-27 05:25 Problem with AssetNG Login Page
critical
0 second

We are currently investigating issues with AssetNG Login PageWe are currently investigating issues with AssetNG Login Page

2024-06-12 06:00 Datacenter hardware issue
none
0 second

We experienced a data center device failure that affected our AssetNG service & 3ConnectIT services from around 0...

2024-06-12 05:54 Problem with AssetNG Login Page
critical
0 second

We are currently investigating issues with AssetNG Login PageWe are currently investigating issues with AssetNG Login Page

2024-05-18 08:44 Problem with Webshop Login Page
critical
0 second

We are currently investigating issues with Webshop Login PageWe are currently investigating issues with Webshop Login Page

2023-10-14 09:01 [Scheduled] Scheduled maintenance window October, 14 at 09:00 - 12:00 Finnish time (08:00 - 11:00 CE...
maintenance
47 hrs, 51 mins

We should be alright now. Some AssetNG service related data update issues during the morning, but resolved by 09:...

2023-07-31 13:00 REST API (3ConnectIT) service problem
none
0 second

The problem occurred between 31.07.2023 16:00 - 01.08.2023 09:20 (UTC +3). The reason was AD domain controller ch...

2023-06-19 07:32 REST API V2 (3ConnectIT) service problem
major
3 hrs, 6 mins

This incident has been resolved.This incident has been resolved.

2023-05-19 06:02 REST API (3ConnectIT) service outbreak
critical
1 hr, 12 mins

This incident has been resolved. The problem occur between 18.05.2023 22:40 - 19.05.2023 09:55 (UTC +3). We are s...

2023-04-27 06:18 REST API (3ConnectIT) service outbreak
critical
19 mins

The problem has been solved. The outage was between 26.04.2023 17:19 - 27.04.2023 09:22 (UTC +3). We apologise ...

2023-02-13 07:15 Service outage in 3FindIT and 3CheckIT (Profiler server and Profiler client) services
critical
49 mins

Service outage between 11.02.2023 10:00 - 13.02.2023 10:00 (UTC +2)Service outage between 11.02.2023 10:00 - 13.02.2023 10:00 (UTC +2)

2023-02-13 07:10 REST API (3ConnectIT) service outbreak
critical
49 mins

Service outage between 11.02.2023 10:22 - 13.02.2023 09:22 (UTC +2)Service outage between 11.02.2023 10:22 - 13.02.2023 09:22 (UTC +2)

2022-11-14 07:28 Service downgrade in 3FindIT and 3CheckIT (Profiler server and Profiler client) services
minor
48 hrs, 3 mins

This incident has been resolved.This incident has been resolved.

2022-10-29 02:00 Problem with 3FindIT and 3CheckIT (Profiler Server and Profiler client) services
major
0 second

Service downgrade between 30.10.2022 17:00 (EEST) - 1.11.2022 13:00 (EET): interruptions in data flow.Service downgrade between 30.10.2022 17:00 (EEST) - 1.11.2022 13:00 (EET): interruptions in data flow.

2022-09-27 11:44 REST API (3ConnectIT) service outbreak
major
0 second

Service outage between 27.9.2022 11:25 - 27.9.2022 14:30 (UTC +3)Service outage between 27.9.2022 11:25 - 27.9.2022 14:30 (UTC +3)

2022-08-15 06:40 REST API problem (3ConnectIT)
none
18 mins

Service outage between 13.8.2022 10:17 - 15.8.2022 09:45 (UTC +3)Service outage between 13.8.2022 10:17 - 15.8.2022 09:45 (UTC +3)

2022-06-28 18:00 [Scheduled] Asset IQ June 2022 (version 1.16) update on 3stepIT production
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-06-16 15:00 [Scheduled] Asset IQ June 2022 (version 1.16) update on June 16th
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-02-15 10:53 Problem with 3FindIT and 3CheckIT (Profiler Server and Profiler client) services
major
70 hrs, 7 mins

Some older Profiler Client device data may have been lost, but new reports are flowing normally again.Some older Profiler Client device data may have been lost, but new reports are flowing normally again.

2022-02-10 10:34 SOAP API problem (3ConnectIT)
critical
3 hrs, 49 mins

This incident has been resolved.This incident has been resolved.

2022-01-30 02:00 REST API problem (3ConnectIT)
none
0 second

3ConnectIT API outage between 30.1.2022 03:54 - 31.01.2022 09:22 (UTC +2)3ConnectIT API outage between 30.1.2022 03:54 - 31.01.2022 09:22 (UTC +2)

2022-01-21 16:00 [Scheduled] Scheduled maintenance break
maintenance
55 hrs, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-12-07 08:00 SOAP API problem (3ConnectIT)
none
0 second

Partial 3ConnectIT SOAP API problem between 7.12.2021 22:00 - 26.01.2022 16:00 (UTC +2).
 Export of devices from ...

2021-09-07 21:00 [Scheduled] Scheduled maintenance window 8th September 00:00 - 04:00 Finnish time.
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-09-07 21:00 SOAP API problem (3ConnectIT)
none
0 second

SOAP API down during 12:00 AM - 10:00 AM.SOAP API down during 12:00 AM - 10:00 AM.

2021-09-03 07:00 SOAP API problem (3ConnectIT)
none
0 second

SOAP API down during 12:00 AM - 08:00 PM.SOAP API down during 12:00 AM - 08:00 PM.

2021-08-25 21:00 [Scheduled] Unplanned maintenance work today, Wed. 25.8. at 22:00 - 24:00 CET
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-06-08 22:01 [Scheduled] Scheduled maintenance window 9th June 00:00 - 04:00 Finnish time.
maintenance
3 hrs, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-05-11 21:01 [Scheduled] Scheduled maintenance window 12th May 00:00 - 04:00 Finnish time.
maintenance
3 hrs, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-04-13 21:00 [Scheduled] Scheduled maintenance window 14th April 00:00 - 04:00 Finnish time.
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-03-05 06:47 REST API problem (3ConnectIT)
major
0 second

3ConnectIT API problem between 4.3.2021 01:52:37 - 05.03.2021 08:47:02 (UTC +2)3ConnectIT API problem between 4.3.2021 01:52:37 - 05.03.2021 08:47:02 (UTC +2)

2021-02-04 08:08 REST API problem (3ConnectIT)
critical
44 mins

This incident has been resolved. Effect: 3.2.2021 19:00 - 4.2.2021 10:20This incident has been resolved. Effect: 3.2.2021 19:00 - 4.2.2021 10:20

2020-12-08 22:00 [Scheduled] Scheduled maintenance window 9th December 00:00 - 04:00 Finnish time.
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-10-19 07:56 REST API problem (Asset View API)
none
48 mins

REST API is working again.REST API is working again.

2020-10-14 04:51 REST API problem (Asset View API)
major
1 hr, 19 mins

This incident has been resolved.This incident has been resolved.

2020-10-13 21:01 [Scheduled] Scheduled maintenance window 14th October 00:00 - 04:00 Finnish time.
maintenance
59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-08-17 07:28 REST API problem (Asset View API)
major
0 second

REST API outage between 15.08 09:00 AM and 17.08 10:15 AM.REST API outage between 15.08 09:00 AM and 17.08 10:15 AM.

2020-08-12 10:45 REST API problem
none
0 second

REST API outage between 04:00 - 09:15 am.REST API outage between 04:00 - 09:15 am.

2020-08-11 20:45 [Scheduled] Scheduled maintenance window 12th August 00:00 - 04:00 Finnish time.
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-07-15 00:01 [Scheduled] Scheduled maintenance window 15th July 00:00 - 04:00 Finnish time.
maintenance
3 hrs, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-06-16 14:00 Intermittent REST API Problem
none
0 second

Intermittent REST API outage between 17:00-18:00 due to API testing.Intermittent REST API outage between 17:00-18:00 due to API testing.

2020-06-15 17:45 REST API Problem
none
0 second

REST device API outage between 17:45-18:00.REST device API outage between 17:45-18:00.

2020-06-10 21:00 [Scheduled] Scheduled maintenance window 10th June 00:00 - 04:00 Finnish time.
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-05-16 08:33 Device API problem
critical
46 hrs, 16 mins

This incident has been resolved.This incident has been resolved.

2020-05-14 14:00 [Scheduled] A critical bugfix will be installed on AssetNG
maintenance
10 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.