Current Status: Ably is UP
We checked the official Ably status page for updates 2 mins, 59 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-02-17 02:56 | Elevated error rates for some applications in us-east-2 | none | 15 mins | Error rates have been back to normal since 0255 (UTC).Error rates have been back to normal since 0255 (UTC). |
| 2024-11-05 10:41 | Some ingress integration rules not running in eu-central-1 | none | 3 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 13:47 | Elevated channel attach failure rates in ap-southeast-2 | minor | 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-11 10:12 | Occasional anomalously-high `messages.inbound.rest.messages.refused` stat when a rest publish is ref... | none | 2 hrs, 8 mins | The fix for this has been fully rolled-out.The fix for this has been fully rolled-out. |
| 2024-10-08 15:10 | Elevated rates of 502 responses | minor | 1 hr, 22 mins | This incident has now been resolved.This incident has now been resolved. |
| 2024-10-01 13:05 | Some SSE connections disconnected and reconnected every 30s | none | 0 second | For most of the production cluster, between 13:05 and 14:02 UTC on 2024-10-01, a small proportion of SSE connecti...read more |
| 2024-09-24 17:35 | Inaccurate day and month stats aggregates since 8th September | minor | 25 hrs, 14 mins | The remediation is complete; app and account day and month aggregates should now be correct again. Apologies agai...read more |
| 2024-09-17 18:21 | Ably.com (Website Only) intermittent connection issues | minor | 45 mins | Cloudflare is indicating that the incident is resolved, and all Ably services appear to be operating normally. We...read more |
| 2024-09-17 15:00 | Increased latency in Europe (Ireland) Realtime endpoints | minor | 0 second | 15:00 UTC - We are currently investigating increased latency for Realtime endpoints in our Europe (Ireland) regio...read more |
| 2024-08-29 09:41 | Push notification and queue delivery issues | minor | 31 mins | This issue is now resolved and queue and push services are operating as expected.This issue is now resolved and queue and push services are operating as expected. |
| 2024-08-22 22:57 | brief partial network partition between us-east-1 and eu-central-1 | none | 0 second | Between 22:43 and 22:50 UTC, us-east-1 and eu-central-1 datacenters experienced network issues communicating betw...read more |
| 2024-08-20 19:17 | Transient network partition between eu-central-1 and US datacenters | none | 0 second | Between 18:58 and 19:02 UTC the eu-central-1 suffered a partial netsplit from US regions (us-east-1, us-west-1, u...read more |
| 2024-08-12 14:08 | Transient netsplit in us-east-2 leading to protracted netsplit for a few channels | none | 0 second | At 03:32 UTC on the 12th, the us-east-2 (Ohio) data center was partially partitioned (netsplit) from the rest of ...read more |
| 2024-08-09 13:44 | Issue with Ably Queues in eu-west-1 | major | 0 second | 9th August 12:57 UTC We have become aware of an issue with our Ably Reactor Queues in eu-west-1 and are investiga...read more |
| 2024-06-18 13:24 | Elevated 5xx error rate for connection creation in us-east-1 | minor | 0 second | There was an elevated 5xx error rate for connection creation from the us-east-1 datacenter from 13:24-14:20 UTC, ...read more |
| 2024-05-08 08:30 | Push notification delivery issues | minor | 0 second | 8th May 2024 08:30:00 AM We're experiencing issues delivering push notifications. The root cause has been identif...read more |
| 2024-03-19 14:14 | Intermittent issues affecting ably.com | minor | 0 second | We are currently investigating an issue affecting https://ably.com. Users may experience intermittent 500 errors....read more |
| 2024-03-19 08:00 | Planned maintenance for ably.com and control.ably.net | major | 0 second | On Tuesday 19th March at 08:00 UTC we performed backend maintenance for ably.com and control.ably.net which laste...read more |
| 2023-10-20 03:07 | Elevated error rates in eu-central-1 | minor | 0 second | We've been alerted to slightly elevated error rates in eu-central-1 and are investigating. 20th Oct 04:14 AM The...read more |
| 2023-10-06 15:31 | ably.com website, blog and control API down | major | 0 second | The Ably website is unavailable, responding with 500 errors. We are currently investigating. 6th Oct 03:34 PM We...read more |
| 2023-09-28 18:50 | Network issues for reactor queues in us-east-1 | minor | 0 second | We're currently experiencing network timeouts for hosted reactor queues in the us-east-1 region, we are investiga...read more |
| 2023-09-27 18:09 | ably.com and support.ably.com down | major | 0 second | Heroku is currently experiencing issues and this is affecting our website (ably.com), customer dashboards, blog a...read more |
| 2023-09-01 15:18 | Timeouts and High Latencies Across All Regions | major | 0 second | Timeouts and high latencies experienced across all regions between 15:18 UTC and 15:31 UTC. The cause of the iss...read more |
| 2023-07-19 10:35 | Problems with US-only routing policies | minor | 0 second | Customers using a US-only routing policy (eg environment="us") who would naturally have been routed to us-east-1 ...read more |
| 2023-07-10 11:30 | EU Only Endpoint Issues | minor | 0 second | We are having issues with EU only endpoints and are currently investigating 10th Jul 12:07 PM We have identified...read more |
| 2023-05-03 16:33 | Issues with unbatched webhook and other service integration creation and delivery | minor | 0 second | We have received reports of issues with webhook creation and deliveries and are currently investigating. A rollb...read more |
| 2023-03-21 16:00 | Elevated 502 error rate 15:40 and 17:40 UTC | minor | 0 second | Between 15:40 and 17:40 UTC, customers using the REST API directly may have observed 502 error responses. Our SDK...read more |
| 2023-02-15 11:23 | Ably.com website and control API disruption | minor | 0 second | We have a recurrence of the issues earlier this morning and are investigating. Currently ably.com and the control...read more |
| 2023-02-15 08:39 | Ably.com website and control API disruption | minor | 0 second | The ably.com website, dashboard and control API are experiencing disruption, intermittently since 0749 UTC on 15 ...read more |
| 2023-01-26 00:10 | Possible reachability issues to us-east-2 ohio | minor | 0 second | External monitors are reporting reachability issues for US-East-2 Ohio endpoints. All other data centers are oper...read more |
| 2022-11-15 09:00 | Unnecessary leave and immediate re-enter events since Tuesday | minor | 0 second | Customers using our presence feature may have seen sporadic spurious leave + immediate re-enter events for presen...read more |
| 2022-10-20 10:36 | Elevated errors across multiple regions | minor | 0 second | We are investigating elevated error rates across multiple regions for a period of 8 minutes (10:36 - 10:44 UTC). ...read more |
| 2022-07-28 17:00 | US-east-2 (Ohio) region disabled | minor | 0 second | We're investigating issues in the us-east-2 (Ohio) region. All other regions are operating normally, so service ...read more |