Actionstep Status

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Current Status: actionstep is UP

We checked the official actionstep status page for updates 1 min, 35 seconds ago.

Past actionstep Incidents

Source: Official actionstep status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-03-27 11:51 Issue Resolved - server outage 27/03/2025
none
0 second

We are communicating to provide information on the outage that affected Actionstep Customers on 27/03/2025 and co...

2023-09-28 02:19 ca-central-1 server Unexpected API Error (500) issues
major
2 mins

This incident has been resolved.This incident has been resolved.

2023-09-21 09:55 General Widespread Issues
major
53 mins

This incident has been resolved.This incident has been resolved.

2023-09-20 09:40 Temporary server outage - ap-southeast-2
major
11 mins

This incident has been resolved.This incident has been resolved.

2023-09-19 09:45 Temporary server outage
major
6 hrs, 17 mins

This incident has been resolved.This incident has been resolved.

2023-09-19 09:44 Temporary server outage
none
0 second

One of our servers is currently experiencing an outage - we are investigating the cause of the issue and will pro...

2023-08-25 05:05 US-East Slowness
major
35 mins

This incident has been resolved.This incident has been resolved.

2023-08-13 02:00 [Scheduled] Scheduled Database Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-08-12 21:00 [Scheduled] Scheduled Database Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-08-12 21:00 [Scheduled] Scheduled Database Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-08-12 18:00 [Scheduled] Scheduled Database Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-08-12 14:00 [Scheduled] Scheduled Database Maintenance
maintenance
2 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-08-08 15:09 Email & Actions inaccessible
major
19 mins

This incident has been resolved.This incident has been resolved.

2023-06-06 08:33 Reported outage with Microsoft 365 servers
none
43 hrs, 30 mins

It looks like Microsoft has everything under control. If you're still experiencing issues with Outlook calendars,...

2023-04-27 10:59 Southeast-2 server Unexpected API Error (500) issues
minor
1 hr, 59 mins

This incident has been resolved.This incident has been resolved.

2023-04-26 09:01 Southeast-2 server issuers
minor
7 hrs, 53 mins

This incident has been resolved.This incident has been resolved.

2023-04-17 10:45 Servers Bad Gateway Error
critical
49 mins

This incident has been resolved.This incident has been resolved.

2023-03-06 16:18 South-East Servers slowness
minor
1 hr, 27 mins

This incident has been resolved.This incident has been resolved.

2023-03-06 11:59 South-East Servers slowness
major
59 mins

This incident has been resolved.This incident has been resolved.

2023-03-05 09:30 [Scheduled] System Upgrade
maintenance
2 hrs, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-12-17 06:45 System slowness on US -East servers
minor
8 hrs, 13 mins

This incident has been resolved.This incident has been resolved.

2022-12-13 10:38 Issue viewing custom data collections/fields within a matter
none
14 mins

This incident has been resolved.This incident has been resolved.

2022-11-23 11:43 South-East Servers slowness
minor
3 hrs, 47 mins

This incident has been resolved.This incident has been resolved.

2022-11-22 11:53 South-East Servers slowness
minor
16 mins

This incident has been resolved.This incident has been resolved.

2022-11-18 03:52 "500 internal server" error when we open up matters.
minor
1 hr, 23 mins

This incident has been resolved.This incident has been resolved.

2022-11-10 08:59 US West Coast slowness
minor
36 mins

This incident has been resolved.This incident has been resolved.

2022-11-05 02:33 US East Coast Slowness
minor
47 mins

This incident has been resolved.This incident has been resolved.

2022-11-02 05:39 Issue creating task on step change
none
7 hrs, 9 mins

This incident has been resolved.This incident has been resolved.

2022-10-18 09:53 File Notes Error Message
none
3 hrs, 28 mins

This incident has been resolved.This incident has been resolved.

2022-10-08 02:50 US - East coast slowness
minor
27 mins

This incident has been resolved.This incident has been resolved.

2022-09-30 05:54 West Coast Server Outage
minor
52 mins

This incident has been resolved.This incident has been resolved.

2022-09-29 06:57 Degraded Services
minor
5 hrs, 3 mins

This incident has been resolved.This incident has been resolved.

2022-09-14 04:20 Slowness reported
minor
25 mins

This incident has been resolved. Thank you for your patience!This incident has been resolved. Thank you for your patience!

2022-06-13 10:11 AU / NZ Slowness
major
1 hr, 21 mins

This incident has been resolved.This incident has been resolved.

2022-04-04 02:30 Partial Outages - US West
none
0 second

We were alerted to small outages occurring on our infrastructure in US West at 2.30am (GMT+12). An initial invest...

2022-03-29 14:14 AU System Access/Slowness
minor
40 mins

This incident has been resolved.This incident has been resolved.

2022-01-19 16:58 Net Documents Blank Screen
none
5 hrs, 13 mins

This incident has been resolved.This incident has been resolved.

2021-12-08 10:47 AWS US-EAST-1 System Slowness
minor
11 hrs, 53 mins

This incident has now been resolved by Amazon Web Services and normal service has resumed. Thank you for your pat...

2021-10-06 17:32 Launchpad Server Issue
minor
4 mins

This incident has been resolved.This incident has been resolved.

2021-10-05 12:49 PDF Conversion Issue
none
2 hrs, 34 mins

This incident has been resolved.This incident has been resolved.

2021-08-24 10:46 Partial Outage - ANZ
major
3 hrs, 59 mins

This incident has been resolved.This incident has been resolved.

2021-03-26 04:47 Website outage
none
4 hrs, 2 mins

This incident has been resolved.This incident has been resolved.

2021-01-27 04:39 502 bad gateway errors US East Coast
major
50 mins

This incident has now been resolved and normal service has resumed. Thank you for your patience and we apologize ...

2021-01-22 11:58 Calendar Accessibility
none
4 hrs, 36 mins

This incident has been resolved.This incident has been resolved.

2021-01-17 15:01 [Scheduled] Login / Launchpad maintenance
maintenance
1 hr, 50 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-01-08 10:01 Partial Outage - ANZ
major
1 hr, 11 mins

This incident has been resolved.This incident has been resolved.

2020-11-26 07:52 US East Coast Slowness due to Amazon Web Services
minor
21 hrs, 36 mins

This incident has now been resolved by Amazon Web Services and normal service has resumed. Thank you for your pat...

2020-11-26 04:36 US East Coast Slowness due to Amazon Web Services
minor
18 mins

This incident has now been resolved by Amazon and normal service has resumed. Thank you for your patience and we ...

2020-11-23 10:00 [Scheduled] Database server maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-11-22 21:00 [Scheduled] Database server maintenance
maintenance
4 hrs, 1 min

The scheduled maintenance has been completed.The scheduled maintenance has been completed.