Current Status: adaptavist-cloud-apps is UP
We checked the official adaptavist-cloud-apps status page for updates 5 mins, 17 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-01 14:45 | Enhanced Search filter sync delays: Some filters may show outdated data intermittently | minor | 1 hr, 23 mins | The filter sync issue was a false alarm. We have confirmed that filters are operating normally, and there are no ...read more |
| 2025-03-28 12:47 | Atlassian rate limiting causing product issues | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-03-12 10:00 | Customers experiencing rate limiting issues | none | 18 mins | The rate-limiting cases have subsided, and the system is stable, so we're back to normal operation.The rate-limiting cases have subsided, and the system is stable, so we're back to normal operation. |
| 2025-03-10 09:00 | Delayed scripts execution | minor | 4 hrs, 50 mins | All services are back to normal.All services are back to normal. |
| 2025-02-26 09:07 | Script executions that are run as addon user are failing | critical | 52 mins | Services are back to normal operations.Services are back to normal operations. |
| 2025-02-17 09:23 | ScriptRunner Connect was unavailable between 15-Feb-2025 22:30 and 16-Feb-2025 07:17 due to connecti... | critical | 3 mins | The issue was resolved at 16-Feb-2025 07:17 UTC and the application was back up. Script could not be run during t...read more |
| 2025-02-17 09:02 | ScriptRunner Connect was unavailable between 15-Feb-2025 22:30 and 16-Feb-2025 07:17 due to connecti... | none | 0 second | ScriptRunner Connect was unavailable between 15-Feb-2025 22:30 and 16-Feb-2025 07:17 due to issues with the datab...read more |
| 2025-01-29 13:17 | JQL Keyword syncs for customers data resident in the EU are being processed through the US | none | 0 second | Jan 29, 13:17 UTCResolved - This incident has been resolved.Jan 29, 13:16 UTCUpdate - We have released a fix to d...read more |
| 2025-01-24 10:17 | We are experiencing issues with the script invocations reporting page in ScriptRunner Connect | none | 0 second | Jan 24, 10:17 UTCResolved - This incident has been resolved.Jan 24, 09:54 UTCIdentified - We are experiencing iss...read more |
| 2025-01-23 11:50 | Failing to process events from Atlassian | none | 0 second | Jan 23, 11:50 UTCResolved - This incident has now been resolved, apologies for the inconvenience causedJan 23, 11...read more |
| 2024-12-12 17:27 | Data residency switching for ScriptRunner - partial outage | none | 0 second | Dec 12, 17:27 UTCResolved - This incident has been resolved.Dec 12, 14:41 UTCIdentified - Customers are experienc...read more |
| 2024-12-12 10:44 | We are investigating an issue with saving/updating Enhanced Search filters | none | 0 second | Dec 12, 10:44 UTCResolved - We have now rolled back the change which caused the issue. The application should be ...read more |
| 2024-12-10 15:11 | Scheduled Jobs outage | none | 0 second | Dec 10, 15:11 UTCResolved - Scheduled Jobs are back to running as expected.Dec 10, 14:51 UTCMonitoring - We've pa...read more |
| 2024-12-03 10:30 | intermittent script execution | none | 0 second | Dec 3, 10:30 UTCResolved - We have identified that the cause of this issue was due to infrastructure becoming ov...read more |
| 2024-11-25 09:13 | Realm to Realm migrations not completing | none | 0 second | Nov 25, 09:13 UTCResolved - Migrations are now completing successfully. The impacted service is now fully operati...read more |
| 2024-11-11 11:09 | Escalation scripts and CQL jobs failing to run | none | 0 second | Nov 11, 11:09 UTCResolved - This incident is now resolved, escalation service scripts configured to run as the ad...read more |
| 2024-10-28 13:22 | Scripted fields service degradation | none | 0 second | Oct 28, 13:22 UTCResolved - Our monitoring has now confirmed that the incident has been resolved and that all ser...read more |
| 2024-10-16 16:32 | Filters containing linkedIssuesOf and no other Enhanced Search functions may have had syncing issues... | none | 0 second | Oct 16, 16:32 UTCResolved - Earlier today, the Enhanced Search team deployed a change that may have halted filter...read more |
| 2024-10-07 10:30 | Scripted fields executions failing for specific scripted field types | none | 0 second | Oct 7, 10:30 UTCResolved - Our monitoring has now confirmed that the incident has been resolved and that all ser...read more |
| 2024-09-27 13:30 | Script Executions Partial Outage - Failing For A Specific Event | none | 0 second | Sep 27, 13:30 UTCResolved - Issue is resolvedSep 27, 12:40 UTCInvestigating - Deployed a patchSep 26, 19:30 UTCId...read more |
| 2024-09-27 12:04 | Scripted Fields not updating correctly | none | 0 second | Sep 27, 12:04 UTCResolved - Issue has been resolved - fields will continue to be updated correctly and as expecte...read more |
| 2024-08-28 19:28 | Failures in Script Executions | none | 0 second | Aug 28, 19:28 UTCResolved - Scripts should be executing normally.Aug 28, 13:03 UTCMonitoring - We have identified...read more |
| 2024-08-23 18:00 | Scheduled Jobs partial outage | none | 0 second | Aug 23, 18:00 UTCResolved - This incident has been resolved.Aug 23, 15:45 UTCMonitoring - We have patched the ser...read more |
| 2024-08-08 09:27 | Behaviours app isn't installing or working as expected | none | 0 second | Aug 8, 09:27 UTCResolved - We believe the latest changes we've made to the app have fixed the problems with inst...read more |
| 2024-07-30 13:03 | Filter and search results may be out of date | none | 0 second | Jul 30, 13:03 UTCResolved - Filters and search results should still be returning accurate information, so we are ...read more |
| 2024-07-01 12:00 | Script Execution and Event Processing Failure | none | 0 second | Jul 1, 12:00 UTCResolved - We have resolved the issue, and the script executions are back to normal.Jul 1, 10:1...read more |
| 2024-06-27 21:06 | Script Execution and Event Processing Failure | major | 15 hrs, 55 mins | We have resolved to issue and we can see there are no more delays in script executions.We have resolved to issue and we can see there are no more delays in script executions. |
| 2024-06-12 16:30 | Script listeners execution failing on incorrect issue binding | none | 16 hrs, 37 mins | The revert of the faulty change is done and the incident is resolved.The revert of the faulty change is done and the incident is resolved. |
| 2024-06-12 12:50 | Script execution failing on incorrect issue binding | none | 0 second | Script Listeners execution were failing on incorrect issue binding.Script Listeners execution were failing on incorrect issue binding. |
| 2024-05-29 09:57 | Some customers are experiencing problems when installing the Behaviours app | none | 48 hrs, 1 min | We have confirmed that Behaviour app installations that were previously affected by the storage bugs mentioned in...read more |
| 2024-05-15 14:30 | Filters containing only linkedIssuesOf might contain incorrect results | minor | 1 hr, 44 mins | We are confident that the issues relating to the search results of filters containing only linkedIssuesOf only fi...read more |
| 2024-04-25 10:58 | Enhanced Search Standalone search results may be out of date | minor | 8 mins | Search results should now be back up to date for Enhanced Search Standalone customers, so we are resolving this i...read more |
| 2024-04-24 14:16 | 504 gateway time-out errors | none | 5 hrs, 10 mins | Our monitoring is showing that request performance and success rates are back to normal since about 18:00 UTC. We...read more |
| 2024-04-19 15:21 | Script Executions failing across Confluence and Jira | critical | 3 mins | Incident now resolvedIncident now resolved |
| 2024-04-17 09:00 | Script Execution Failures | major | 0 second | Between 8:30 and 9:30 UTC we had an incident where scripts failed to execute This affected both ScriptRunner for...read more |
| 2024-04-15 20:00 | Temporary Script Execution Outage | none | 0 second | Some ScripRunner script executions did not run within a time window of 4 minutes from 21:15 - to 21:19 BST. Affe...read more |
| 2024-04-12 09:06 | Requests to settings endpoint failing during filter syncing | none | 3 hrs, 13 mins | We have detected the source of the issue, and we are now confident that it did not actually affect live productio...read more |
| 2024-04-11 13:44 | issuesInEpics not functioning correctly | none | 1 hr, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-05 09:05 | Customers scripts are failing to execute intermittently in EU region | minor | 4 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-29 19:34 | Scripted fields not executing for certain customers | minor | 0 second | We have rolled affected customers off of scripted fields custom fields. We are aiming to re-migrate them next wee...read more |
| 2024-03-19 17:06 | Script executions failing in EU | critical | 20 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-12 10:53 | Filter syncing is not updating results for some filters that use the linkedIssuesOf function | minor | 5 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-22 16:38 | Copy space built-in script fails with an error. | none | 97 hrs, 3 mins | We have confirmation from some of our clients that the issue no longer occures. We are marking this as resolved. ...read more |
| 2024-02-16 09:48 | RecordStorage getAllKeys does not return values when TTL property has not been specified | major | 13 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-15 18:22 | CQL search result is wrong | minor | 141 hrs, 23 mins | We know from atlassian that the root cause of this issue was with indexing of the confluence instance. Users who ...read more |
| 2024-02-06 18:28 | JQL Keyword sync not running in Enhanced Search standalone | major | 40 mins | This incident has been resolved. All customers who's JQL keyword sync was running or triggered during the inciden...read more |
| 2024-01-18 08:52 | UI not loading for Scriptrunner ES and ES Standalone | none | 7 hrs, 49 mins | Atlassian's incident has been resolved, and all systems should be operational now. Please get in touch with our t...read more |
| 2023-12-19 20:37 | Workflow Steps for Jira - Request Verification Failing | critical | 5 hrs, 55 mins | We have been monitoring the situation and can confirm that as of the last update the situation has been fully res...read more |
| 2023-11-29 09:53 | Scheduled jobs have not been run for some customers since 15:00 UTC on 28th Nov | major | 3 hrs, 22 mins | It looks like scheduled scripts are all running as expected again now. Apologies for any inconvenience.It looks like scheduled scripts are all running as expected again now. Apologies for any inconvenience. |
| 2023-11-24 14:02 | Delayed updates to Enhanced Seach query results | major | 49 mins | We have released a fix for the problem and search results are being actively updated again so they reflect any ch...read more |