Current Status: Alloy is UP
We checked the official Alloy status page for updates 5 mins, 25 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-11 10:32 | Increased API Errors | minor | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-27 04:00 | [Scheduled] Database maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-15 16:30 | QualiFile integration outage | minor | 17 hrs, 50 mins | QualiFile failures ceased at 8:30 AM EST. Any applications that failed during this time can be re-run. For addit...read more |
| 2024-12-24 19:11 | Socure3 Integration Error Rate Increase | minor | 1 hr, 46 mins | The incident has been reported resolved by Socure and Alloy has confirmed.The incident has been reported resolved by Socure and Alloy has confirmed. |
| 2024-12-19 12:28 | Intermittent latencies with Alloy API are being investigated | minor | 5 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-12 11:10 | SDK Unavailable for a few minutes | critical | 0 second | The SDK was unavailable for most customers between 10:16am and 10:35am EST on December 12.The SDK was unavailable for most customers between 10:16am and 10:35am EST on December 12. |
| 2024-12-02 14:13 | Evaluation Page is Not Loading | major | 0 second | A code release at 2:13 PM EST caused our evaluations page to not load. We rolled back the release to resolve the ...read more |
| 2024-11-21 13:16 | Increased Socure Service Errors | minor | 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 10:43 | Degraded Dashboard Performance | minor | 0 second | We experienced a service degradation at 10:34 am EST on the evaluation page of the Alloy dashboard. To restore fu...read more |
| 2024-09-20 11:16 | Issues loading dashboard | major | 3 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-13 05:30 | [Scheduled] Database maintenance | maintenance | 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-23 15:06 | Elevated errors on Transaction Evaluations | major | 1 hr, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-30 22:00 | [Scheduled] Low impact database upgrade | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-26 12:50 | Production API Error Elevation | major | 5 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-12 11:26 | Latency and unavailability for API and Dashboard | major | 3 hrs, 12 mins | We have identified and fully addressed the root cause of the unavailability. The system is fully stable.We have identified and fully addressed the root cause of the unavailability. The system is fully stable. |
| 2024-06-12 11:11 | API Downtime | major | 0 second | not setnot set |
| 2024-06-12 08:12 | Transactions evaluation latency | minor | 2 hrs, 33 mins | Latency on all APIs has returned to normal and the root cause has been identified and its impact mitigated.Latency on all APIs has returned to normal and the root cause has been identified and its impact mitigated. |
| 2024-06-12 04:52 | [Scheduled] Database upgrade | maintenance | 38 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-07 17:53 | TransUnion Credit is experiencing a complete downtime | major | 13 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-30 09:49 | Evaluations Dashboard Availability | none | 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-10 19:22 | Iovation Service Experiencing Errors | minor | 5 hrs, 58 mins | The third-party service, TransUnion device risk (Iovation), has been completely resolved as of 6:00 am UTC (2:00 ...read more |
| 2024-04-29 14:32 | Degraded SDK performance | major | 0 second | We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority. |
| 2024-04-29 14:30 | Degraded SDK performance | major | 0 second | We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority. |
| 2024-04-29 14:07 | Degraded SDK performance | major | 0 second | We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority. |
| 2024-04-29 14:05 | Degraded SDK performance | major | 0 second | We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority. |
| 2024-04-29 14:04 | Degraded SDK performance | major | 0 second | We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority. |
| 2024-04-29 14:04 | Degraded SDK performance | major | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-25 00:00 | [Scheduled] Low-impact US database maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-23 15:35 | Degraded SDK performance | major | 0 second | We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority. |
| 2024-04-18 04:30 | [Scheduled] Infrastructure maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-08 17:15 | Degraded SDK performance | none | 0 second | We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority. |
| 2024-04-08 17:09 | Degraded SDK performance | none | 0 second | We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority. |
| 2024-04-08 16:33 | Degraded SDK performance | major | 0 second | We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority.We have received reports of degradation with the Alloy SDK. We are investigating this as a matter of priority. |
| 2024-04-05 14:54 | Production API Error Elevation | none | 39 mins | We've rolled back to a stable release which resolved the issue.We've rolled back to a stable release which resolved the issue. |
| 2024-04-05 10:46 | Production API Error Elevation | none | 0 second | Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...read more |
| 2024-04-05 10:46 | Production API Error Elevation | none | 0 second | Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...read more |
| 2024-04-05 10:14 | Production API Error Elevation | none | 0 second | Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...read more |
| 2024-04-05 10:14 | Production API Error Elevation | none | 0 second | Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...read more |
| 2024-04-05 10:14 | Production API Error Elevation | none | 0 second | Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...read more |
| 2024-04-05 10:09 | Production API Error Elevation | none | 0 second | Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for ...read more |
| 2024-04-01 17:00 | Degraded SDK performance in US/EU | none | 0 second | On April 1, 2024, between 5:01 PM EST and 5:20 PM EST for the US region and 5:01 PM EST through April 2, 2024, 8:...read more |
| 2024-03-21 07:49 | Increased latency and error rates observed for Alloy services in EU/UK | none | 56 mins | Between approximately 11:40AM and 11:50AM UTC, customers in the Europe region may have experienced higher than us...read more |
| 2024-03-20 00:30 | Increased latency and error rates observed for Alloy services in EU/UK | none | 0 second | Between approximately 4:30AM and 12:00PM UTC, customers in the Europe region may have experienced higher than usu...read more |
| 2024-03-16 01:00 | [Scheduled] Low-impact US database maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-06 08:42 | Production API Error Elevation | none | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-29 06:04 | Production API Error Elevation | major | 53 mins | From 6:01am to 6:12am we experienced a spike in latency following a spike in throughput from a third party vendor...read more |
| 2024-02-23 04:30 | [Scheduled] US production database upgrade | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-15 13:30 | Evaluation page is down | none | 0 second | We released a change to our dashboard that was causing evaluation page to not display, which also affected journe...read more |
| 2024-01-29 10:00 | [Scheduled] APAC production database upgrade | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-26 15:59 | Short networking issue | major | 12 mins | During this time there was a brief loss of connectivity to our API and dashboard (about 4 minutes). Initially we ...read more |