Current Status: AppRiver is UP
We checked the official AppRiver status page for updates 4 mins, 27 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-18 12:08 | Hosted Exchange - “550 5.7.60 smtp, client does not have permissions to send as this sender” | none | 0 second | Mar 18, 07:08 CDTResolved - This incident has been resolved.Mar 5, 07:28 CSTMonitoring - The final fixes were de...read more |
| 2025-03-18 12:08 | Microsoft 365 - Unable to access Exchange on IOS | none | 0 second | Mar 18, 07:08 CDTResolved - Microsoft was experiencing an issue with users unable to access email on IOS native m...read more |
| 2025-03-07 16:44 | Secure Cloud blocking to AT&T owned systems | none | 0 second | Mar 7, 10:44 CSTResolved - The blocking to AT&T that was occurring has been resolved. If you are still having in...read more |
| 2025-03-03 21:03 | Microsoft 365 - Unable to receive calls through Microsoft Teams | none | 0 second | Mar 3, 15:03 CSTResolved - This incident has been resolved.Mar 3, 15:03 CSTUpdate - Final Update from Microsoft...read more |
| 2025-03-03 15:42 | Application Registration Maintenance | none | 0 second | Jan 16, 13:24 CSTIdentified - Q: What is happening?A: Starting on 1/27/2025 we will begin removing Appriver Autom...read more |
| 2025-03-02 00:05 | Microsoft 365 Outlook and OWA Disconnected | none | 0 second | Mar 1, 18:05 CSTResolved - Microsoft has marked this incident as solved. Final update from Microsoft:- Next Step...read more |
| 2025-03-01 21:26 | Customer Advisory - Status Page moving | none | 0 second | Feb 28, 13:54 CSTInvestigating - Customer advisoryNew status page for OpenText Cybersecurity customersOn March 1,...read more |
| 2025-02-28 14:09 | HEX connection to OWA/Outlook | none | 0 second | Feb 28, 08:09 CSTResolved - This incident has been resolved.Feb 28, 08:09 CSTUpdate - The should now be resolved....read more |
| 2025-02-27 22:07 | HEX Mail Delays | none | 0 second | Feb 27, 16:07 CSTResolved - This incident has been resolved.Feb 26, 19:22 CSTMonitoring - We are seeing the delay...read more |
| 2025-02-25 20:19 | Link Protection failing to load websites | none | 0 second | Feb 25, 14:19 CSTResolved - We have resolved the issue. We apoglize for the brief outage.Feb 25, 14:06 CSTInvest...read more |
| 2025-02-25 20:06 | Upgrade of cipher strengths for Email Threat Protection | none | 0 second | Feb 18, 15:25 CSTMonitoring - We are currently in process of upgrading our systems and removing weak TLS ciphers ...read more |
| 2025-02-21 06:00 | Customer Portal Maintence | none | 0 second | Feb 21, 00:00 CSTCompleted - The scheduled maintenance has been completed.Feb 20, 22:00 CSTIn progress - Schedule...read more |
| 2025-02-19 19:29 | Microsoft Licensing quantities affecting new subscription orders | none | 0 second | Feb 19, 13:29 CSTResolved - This incident has been resolved.Feb 19, 08:51 CSTInvestigating - We're aware of an is...read more |
| 2025-02-18 19:39 | Email Threat Protection delivery to Google Workspace customers | none | 0 second | Feb 18, 13:39 CSTResolved - We have confirmed no further issues on this and confirmed all mail is flowing as expe...read more |
| 2025-02-13 20:34 | Zix Console LDAP Authentication/Imports failing | none | 0 second | Feb 13, 14:34 CSTResolved - We have confirmed the issue has been resolved. We apologize for the inconvenience th...read more |
| 2025-02-05 21:22 | EMP Plug-in Download | none | 0 second | Feb 5, 15:22 CSTResolved - There are no further reports of issues for the plugin download service.Feb 5, 06:49 ...read more |
| 2025-01-29 20:45 | Unable to access Microsoft 365 admin center | none | 0 second | Jan 29, 14:45 CSTResolved - This incident has been resolved.Jan 29, 12:46 CSTMonitoring - We are receiving report...read more |
| 2025-01-28 23:22 | ZixPort messages bouncing | none | 0 second | Jan 28, 17:22 CSTResolved - According to our Integration team they have verified mail flow has been successfully ...read more |
| 2025-01-28 21:27 | ZixPort mail bouncing | none | 0 second | Jan 28, 15:27 CSTResolved - We are receiving reports from that messages to zixvpmgateway@us.zixport.com are gener...read more |
| 2025-01-24 06:00 | Customer Portal Maintence | none | 0 second | Jan 24, 00:00 CSTCompleted - The scheduled maintenance has been completed.Jan 23, 22:00 CSTIn progress - Schedule...read more |
| 2025-01-05 01:30 | Archive Database Maintenance | none | 0 second | Jan 4, 19:30 CSTCompleted - The scheduled maintenance has been completed.Jan 4, 19:00 CSTIn progress - Schedule...read more |
| 2025-01-04 06:01 | Secure cloud encryption reporting | none | 0 second | Jan 4, 00:01 CSTResolved - Reporting issues have been resolved. If you are still experiencing an issue please re...read more |
| 2024-12-24 13:12 | ZixProtect Message tracking unavailable | none | 0 second | Dec 24, 07:12 CSTResolved - We have confirmed this issue is fully resolved.Dec 23, 19:17 CSTMonitoring - We have ...read more |
| 2024-12-20 05:00 | ZixProtect/Zix Encryption Maintenace | none | 0 second | Dec 19, 23:00 CSTCompleted - The scheduled maintenance has been completed.Dec 19, 21:00 CSTIn progress - Schedule...read more |
| 2024-12-19 06:00 | Customer Portal Maintence | none | 0 second | Dec 19, 00:00 CSTCompleted - The scheduled maintenance has been completed.Dec 18, 22:00 CSTIn progress - Schedule...read more |
| 2024-12-17 06:51 | Customer Portal Update! | maintenance | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-12-16 15:09 | Mail delivery issues | critical | 29 mins | Our engineers located and resolved the issue. This issue has been resolved.Our engineers located and resolved the issue. This issue has been resolved. |
| 2024-12-15 08:59 | Introducing a simplified ordering process | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-12-15 02:00 | [Scheduled] ZixPortal Upates | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-10 07:07 | Some users may be unable to access apps in Microsoft 365 for the web | major | 2 hrs, 4 mins | Update from Microsoft: We’ve confirmed after a period of monitoring service telemetry that the issue is now reso...read more |
| 2024-12-09 17:08 | Microsoft announced the retirement of Azure AD Graph and to move any apps to Microsoft Graph. | -26 second | No description | |
| 2024-12-08 02:00 | [Scheduled] Data Center Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-05 12:28 | Users' outbound Exchange Online email messages may be incorrectly flagged as spam | major | 26 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-02 11:07 | Microsoft Service Alert - Some users may be encountering multiple issues in the Microsoft Teams serv... | major | 49 hrs, 11 mins | Update from Microsoft: Dec 2, 2024, 4:33 PM CST While we continue to investigate the request calls to narrow dow...read more |
| 2024-12-02 09:45 | Microsoft Alert: Some users may be unable to send or receive email messages in Exchange Online using... | minor | 46 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-25 10:16 | Microsoft Service Alert: Users may be unable to access or use some Microsoft 365 services and featur... | minor | 30 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-20 22:00 | [Scheduled] Customer Portal Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-14 10:31 | Microsoft Service Alert: Users may be unable to setup Multi-Factor Authentication (MFA) on devices f... | major | 2 hrs, 5 mins | Service Alert Update from Microsoft User impact Users may have been unable to setup MFA on devices for the first...read more |
| 2024-11-10 02:00 | [Scheduled] Data Center Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-06 01:50 | Hex incoming mails not being delivered | critical | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-02 08:00 | [Scheduled] Datacenter Upgrades | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-01 17:00 | [Scheduled] Emergency ZixPortal SMTPOut Journaling Fix | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-28 11:11 | Email Threat Protection false positive issue | none | 56 mins | The re-scans have been complete. We apologize for any inconvenience this may have caused.The re-scans have been complete. We apologize for any inconvenience this may have caused. |
| 2024-10-27 02:00 | [Scheduled] Emergency Data Center Circuit Testing | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-21 09:09 | Secure cloud encryption deferrals to Yahoo | major | 53 mins | OpenText engineers have located the issue and have taken mitigating actions. Monitoring of the email has shown no...read more |
| 2024-10-17 22:00 | [Scheduled] Customer Portal Maintence | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-13 02:00 | [Scheduled] ZixPortal System Updates | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-10 13:43 | Auto attendants and Call queues within Microsoft Teams may fail | major | 18 hrs, 42 mins | Microsoft has resolved this incident.Microsoft has resolved this incident. |
| 2024-10-10 12:26 | Microsoft 365 - Outlook freezing or crashing | major | 20 hrs, 1 min | Microsoft has resolved this incident.Microsoft has resolved this incident. |
| 2024-10-07 10:14 | Messaging delays in Secure Cloud Encryption | critical | 20 hrs, 4 mins | All backlogs of emails have been delivered. We do apologize for any inconvenience.All backlogs of emails have been delivered. We do apologize for any inconvenience. |