Current Status: Array is UP
We checked the official Array status page for updates 3 mins, 6 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-02 14:10 | Slow Privacy Protect API response times | minor | 55 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-26 13:30 | Offers Engine Interruption in Service | none | 0 second | There was a disruption in our Offers Engine API services. This disruption was resolved as of 11:16 AM PST.There was a disruption in our Offers Engine API services. This disruption was resolved as of 11:16 AM PST. |
| 2025-03-21 18:23 | Degraded Performance - Privacy Protect | none | 2 hrs, 34 mins | Our engineering team is now reporting that all services are functioning as normal.Our engineering team is now reporting that all services are functioning as normal. |
| 2025-03-12 14:51 | Webhook Issue | minor | 31 mins | We encountered an error preventing us from sending webhooks for Privacy Protect from 12:45 - 3:30PM EST. We're a...read more |
| 2025-03-05 11:20 | Priority Scans Not working | major | 2 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-26 23:05 | Bureau Degraded Performance | minor | 10 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-26 17:37 | Opt Outs Not Queuing | minor | 46 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-18 04:57 | All authentication, report orderings, monitoring enrollments fully down | major | 0 second | All authentication, report orderings, monitoring enrollments fully down from 1:16 - 2:25 ETAll authentication, report orderings, monitoring enrollments fully down from 1:16 - 2:25 ET |
| 2025-02-13 10:00 | Slight Latency with MCM products | minor | 0 second | There is some latency when making API calls to ArrayThere is some latency when making API calls to Array |
| 2025-02-04 16:33 | Product Delay | minor | 13 mins | Service is back to normal.Service is back to normal. |
| 2025-01-27 14:26 | PDF Service 403 Error | minor | 8 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-22 15:07 | Degraded Reporting for Equifax Requests | minor | 2 hrs, 18 mins | This incident has resolvedThis incident has resolved |
| 2024-12-18 14:59 | Privacy Protect Embedded Web Component Error | minor | 1 hr, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-18 12:01 | Delay in Credit Alert Webhooks | minor | 6 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-15 22:10 | [Scheduled] Multiple Application Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-15 10:00 | [Scheduled] Multiple Application Maintenance | maintenance | 13 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-09 12:02 | Priority Scans Not working | minor | 15 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-06 12:20 | EFX Multiple Service Impact | minor | 1 hr, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-14 05:00 | TUI Outage | none | 0 second | TransUnion Outage (2:02 am EST - 4:08 am EST)TransUnion Outage (2:02 am EST - 4:08 am EST) |
| 2024-09-06 17:00 | Services Down | none | 0 second | Service outage ( 2:05 pm ET - 2:55 PM ET)Service outage ( 2:05 pm ET - 2:55 PM ET) |
| 2024-08-30 13:00 | PDF Errors | none | 0 second | Increased 499 and 500 responses from PDF generationIncreased 499 and 500 responses from PDF generation |
| 2024-08-29 13:30 | TUI Errors | none | 0 second | Increased failure rates from TransUnionIncreased failure rates from TransUnion |
| 2024-07-30 17:00 | Privacy Protect Errors | none | 0 second | We are seeing increased error rates for Privacy ProtectWe are seeing increased error rates for Privacy Protect |
| 2024-07-19 17:00 | TUI Report Order Latency | none | 0 second | We are currently experiencing disruptions with TUI (transunion.com) reports. Our team has escalated this issue to...read more |
| 2024-06-26 18:00 | CP7 Sites Down | none | 0 second | CP7 sites down for 35 minutesCP7 sites down for 35 minutes |
| 2024-06-26 03:00 | Network Issue | none | 0 second | The team identified and resolved a network issue that affected all products. We will continue to monitor the situ...read more |
| 2024-06-24 16:30 | Credit Report Outage | none | 0 second | We are currently experiencing an outage that is affecting our credit report system.We are currently experiencing an outage that is affecting our credit report system. |
| 2024-06-15 15:00 | Some services experiencing failed responses | none | 0 second | We are currently investigating this issue.We are currently investigating this issue. |
| 2024-06-10 15:00 | Intermittent Connectivity Issues | none | 0 second | We experienced intermittent connectivity issues with a limited range of impact.We experienced intermittent connectivity issues with a limited range of impact. |
| 2024-05-30 22:00 | MCM Service Degredation | none | 0 second | Outage MCM from 6:42pm - 6:55pmOutage MCM from 6:42pm - 6:55pm |
| 2024-05-15 23:00 | Request Time Outs | none | 0 second | Increase in failed report ordersIncrease in failed report orders |
| 2024-05-14 12:00 | Equifax Enrollments failing | none | 0 second | EFX was failing to enroll subscribers into credit monitoring on their Renaissance platformEFX was failing to enroll subscribers into credit monitoring on their Renaissance platform |
| 2024-04-22 23:30 | Experian Credit Alert Errors | none | 0 second | Experian credit alerts failed to display and users saw an error message when clicking on Credit AlertsExperian credit alerts failed to display and users saw an error message when clicking on Credit Alerts |
| 2024-04-19 03:00 | SSL Cert Issue | none | 0 second | Issue with SSL Cert caused services to be downIssue with SSL Cert caused services to be down |
| 2024-04-19 03:00 | Equifax Outage | none | 0 second | EFX experienced an outage related to their ACRO platform. Reports were coming back as successful but did not cont...read more |
| 2024-04-10 16:30 | CP7/10/11 Credit Reports Down | none | 0 second | Credit reports down due to internal service issueCredit reports down due to internal service issue |
| 2024-02-27 18:00 | CP7 Sites Down | none | 0 second | CP7 sites went down during an updateCP7 sites went down during an update |
| 2024-02-27 03:00 | Privacy Protect Requests Backloged | none | 0 second | Webhooks, background scans, opt-outs, verifications, and all other cron-initiated down causing backlog of request...read more |
| 2024-02-19 17:00 | Experian Outage | none | 0 second | Experian Outage blocking EXP report ordering, monitoring and authentication.Experian Outage blocking EXP report ordering, monitoring and authentication. |
| 2024-02-16 06:30 | KBA Authentication Failures | none | 0 second | Customers unable to KBACustomers unable to KBA |
| 2024-02-12 12:00 | Slow API Response Times | none | 0 second | Slow (up to 30 sec) response timesSlow (up to 30 sec) response times |
| 2024-02-07 13:30 | Authentication Down | none | 0 second | KBA Authentication was disrupted during a routine maintenance operationKBA Authentication was disrupted during a routine maintenance operation |
| 2024-02-01 21:00 | API Logging delayed | none | 0 second | API log requests delayed, delaying API and component requestsAPI log requests delayed, delaying API and component requests |
| 2024-01-26 16:00 | TUI Outage | none | 0 second | Full outage of calls to TransUnion including credit reports and monitoring enrollmentsFull outage of calls to TransUnion including credit reports and monitoring enrollments |