Current Status: Atera is UP
We checked the official Atera status page for updates 2 mins, 24 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-01-17 09:48 | Issue with Payment Processing | minor | 2 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-17 00:52 | Issue with Payment Processing | none | 0 second | We are aware that some customers may encounter issues while attempting to make purchases. This is due to an outag...read more |
| 2024-11-28 06:19 | Splashtop Performance | minor | 58 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-13 12:22 | Agent being flagged by Sentinel AV agent | minor | 8 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-05 17:03 | Blank page after login | minor | 1 hr, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-04 08:40 | Login issue | none | 1 hr, 1 min | This incident has been resolved.This incident has been resolved. |
| 2024-08-28 15:28 | Anydesk Integration performance issue | minor | 20 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-18 19:20 | Login issues on app.atera.com | minor | 3 hrs, 53 mins | Following close monitoring of the environment after the remediation steps have been performed, we have confirmed ...read more |
| 2024-05-23 10:01 | Login Issue | minor | 58 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-12 02:00 | [Scheduled] Splashtop Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-17 11:29 | Auth0 Login Performance Issue | none | 19 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-08 19:14 | Problems logging in to app.atera.com | none | 1 hr, 48 mins | The connectivity issue with app.atera.com has been fully resolved, and we can confirm that the connection is now ...read more |
| 2024-01-20 22:44 | Degraded / Slow GUI performance | minor | 6 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-18 10:17 | Delayed Email-to-Ticket Functionalities | none | 50 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-24 02:00 | [Scheduled] Infrastructure maintenance | maintenance | 3 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-12-05 06:37 | Degraded / Slow GUI performance | minor | 3 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-03 05:48 | Degraded / Slow GUI performance | minor | 1 hr, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-30 16:28 | Degraded / Slow GUI performance | minor | 33 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-30 14:39 | Splashtop Service Interruption | minor | 2 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-30 10:39 | Splashtop Service Interruption | minor | 55 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-20 17:30 | WFH & Shared scripts library issue | none | 2 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-18 04:17 | Degraded / Slow GUI performance | minor | 9 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-17 03:02 | Degraded / Slow GUI performance | minor | 23 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-16 04:56 | Degraded / Slow GUI performance | minor | 10 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-23 16:03 | Problems with incoming SMS while using the work-from-home feature | none | 3 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-03 20:14 | Degraded / Slow GUI performance | minor | 1 hr, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-05 09:07 | Degraded / Slow GUI performance | minor | 3 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-20 00:47 | Zendesk Chat support issue | minor | 1 hr, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-16 00:11 | Degraded / Slow GUI performance | minor | 4 hrs, 56 mins | Our engineers have worked alongside Microsoft teams and have successfully completed mitigation workstreams. The t...read more |
| 2023-06-14 06:16 | Degraded / Slow GUI performance | minor | 2 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-24 03:09 | GUI Slowness | major | 2 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-26 04:31 | [Scheduled] Splashtop Scheduled Maintenance | maintenance | 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-03-23 15:14 | App.atera.com - login issues | minor | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-15 10:47 | Degraded / Slow GUI performance | minor | 2 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2023-03-12 03:00 | [Scheduled] Scheduled Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-02-26 02:00 | [Scheduled] Scheduled Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-02-09 02:33 | Duplicate tickets and slowness in the main ticketing page | major | 5 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2023-01-25 19:44 | Intermittent login issues | minor | 1 hr, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2023-01-25 03:43 | Application slowness - EU customers | minor | 4 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2022-12-07 09:46 | Outbound email delays | none | 2 hrs | This incident has been resolved.This incident has been resolved. |
| 2022-12-05 15:12 | Intermittent login issues | minor | 1 hr, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-17 07:56 | Atera agent being flagged by Windows Defender | none | 31 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-14 08:09 | Login issues | minor | 1 hr, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-28 12:29 | Problems processing payments via PayPal | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2022-09-13 16:08 | Slow performance | minor | 1 hr, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2022-09-06 04:44 | Intermittent login issues / slow performance | minor | 12 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-21 02:00 | [Scheduled] Scheduled Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-08 12:40 | Degraded / Slow GUI performance | minor | 48 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-07 02:01 | [Scheduled] Scheduled Maintenance | maintenance | 2 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-28 13:52 | 2FA login issues | minor | 1 hr, 59 mins | This incident has been resolved.This incident has been resolved. |