Atlassian Access Status

Is Atlassian Access down?

Current Status: Atlassian Access is UP

We checked the official Atlassian Access status page for updates 3 mins, 46 seconds ago.

Past Atlassian Access Incidents

Source: Official Atlassian Access status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-11-01 05:22 Admin hub not responding
none
0 second

Nov 1, 05:22 UTCResolved - Between November 1st, 02:57 AM UTC, and November 1st, 05:03 AM UTC, we experienced an...

2024-11-01 04:37 Admin hub not responding
minor
45 mins

Between November 1st, 02:57 AM UTC, and November 1st, 05:03 AM UTC, we experienced an issue with the Atlassian Ad...

2024-10-25 17:23 Errors with provisioning services
none
0 second

Oct 25, 17:23 UTCResolved - Between 25-Oct-2024 at 9:50 AM UTC to 25-Oct-2024 at 4:52 PM UTC, we identified inter...

2024-10-25 11:37 Errors with provisioning services
major
5 hrs, 46 mins

Between 25-Oct-2024 at 9:50 AM UTC to 25-Oct-2024 at 4:52 PM UTC, we identified intermittent errors in external d...

2024-10-18 17:38 Some admins unable to see some user/group memberships in AdminHub
none
0 second

Oct 18, 17:38 UTCResolved - Between 2024-10-18 05:40 UTC-7 to 2024-10-18 08:40 UTC-7, we experienced an outage af...

2024-10-18 14:09 Some admins unable to see some user/group memberships in AdminHub
none
3 hrs, 29 mins

Between 2024-10-18 05:40 UTC-7 to 2024-10-18 08:40 UTC-7, we experienced an outage affecting user/group membershi...

2024-08-26 11:02 Identity is not syncing new user and group information
none
0 second

Aug 26, 11:02 UTCResolved - Between 02:35 UTC to 3:55 UTC on Aug 26, we experienced failing Identity sync for Jir...

2024-08-26 05:29 Identity is not syncing new user and group information
none
5 hrs, 33 mins

Between 02:35 UTC to 3:55 UTC on Aug 26, we experienced failing Identity sync for Jira Work Management, Jira Serv...

2024-08-21 01:35 Atlassian Guard billing system is flagging more users as billable than it should
none
0 second

Aug 21, 01:35 UTCResolved - We have identified the root cause and have mitigated the problem. The issue has been ...

2024-08-21 00:04 Atlassian Guard billing system is flagging more users as billable than it should
major
1 hr, 31 mins

We have identified the root cause and have mitigated the problem. The issue has been resolved and the service is ...

2024-08-11 04:21 AdminHub Authentication Policies and Identity Providers sections are slow to load, or not loading at...
none
0 second

Aug 11, 04:21 UTCResolved - The issue has been resolved and the service is operating normally.Aug 11, 01:00 UTCUp...

2024-08-10 21:46 AdminHub Authentication Policies and Identity Providers sections are slow to load, or not loading at...
none
6 hrs, 35 mins

The issue has been resolved and the service is operating normally.The issue has been resolved and the service is operating normally.

2024-08-10 19:29 AdminHub Authentication Policies and Identity Providers sections are slow to load, or not loading at...
minor
0 second

"We've currently mitigated the issue and we're monitoring for any related errors.""We've currently mitigated the issue and we're monitoring for any related errors."

2024-07-31 08:30 Delayed Audit Log Events
none
0 second

Jul 31, 08:30 UTCResolved - Between 30th July 20:06 UTC to 31st July 08:19 UTC, we experienced delayed processing...

2024-07-31 06:00 Delayed Audit Log Events
minor
2 hrs, 30 mins

Between 30th July 20:06 UTC to 31st July 08:19 UTC, we experienced delayed processing of Audit Log events for Gua...

2024-07-04 00:50 Some products are hard down
none
0 second

Jul 4, 00:50 UTCResolved - Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for som...

2024-07-03 20:51 Some products are hard down
none
3 hrs, 59 mins

Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for some of the products. . The iss...

2024-06-28 05:24 Azure Sync for nested groups is not syncing new user and group information
none
0 second

Jun 28, 05:24 UTCResolved - The issue has been resolved and the service is operating normally.Jun 27, 18:25 UTCIn...

2024-06-27 18:25 Azure Sync for nested groups is not syncing new user and group information
minor
10 hrs, 59 mins

The issue has been resolved and the service is operating normally.The issue has been resolved and the service is operating normally.

2024-06-17 14:32 Unavailability of the Last Active Timestamp status
none
0 second

Jun 17, 14:32 UTCResolved - Between 1:39 AM UTC to 2:01 PM UTC, we experienced the unavailability of the Last Act...

2024-06-17 12:01 Unavailability of the Last Active Timestamp status
critical
2 hrs, 31 mins

Between 1:39 AM UTC to 2:01 PM UTC, we experienced the unavailability of the Last Active Timestamp status in the ...

2024-06-04 00:31 Error responses across multiple Cloud products
none
0 second

Jun 4, 00:31 UTCResolved - Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. Th...

2024-06-03 23:10 Error responses across multiple Cloud products
none
1 hr, 21 mins

Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. The issue has been resolved an...

2024-04-24 20:03 Delayed SCIM group sync
none
0 second

Apr 24, 20:03 UTCResolved - The issue was resolved. All the groups are sync and the system is healthy. The incide...

2024-04-24 13:33 Delayed SCIM group sync
minor
6 hrs, 30 mins

The issue was resolved. All the groups are sync and the system is healthy. The incident is closed.The issue was resolved. All the groups are sync and the system is healthy. The incident is closed.

2024-04-03 10:21 Admin Portal Feature Access Issue
none
0 second

Apr 3, 10:21 UTCResolved - Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some feature...

2024-04-03 09:47 Admin Portal Feature Access Issue
none
34 mins

Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The...

2024-02-29 02:53 Investigating new product purchasing
none
0 second

Feb 29, 02:53 UTCResolved - Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 00:05 UTC, we experienced issue with...

2024-02-29 01:28 Investigating new product purchasing
minor
1 hr, 25 mins

Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 00:05 UTC, we experienced issue with new product purchasing for ...

2024-02-22 00:22 Audit logs fetching was failing
none
0 second

Feb 22, 00:22 UTCResolved - Between 20:24 UTC to 20:55 UTC, we experienced outage in audit logs for Atlassian Acc...

2024-02-21 21:44 Audit logs fetching was failing
critical
2 hrs, 38 mins

Between 20:24 UTC to 20:55 UTC, we experienced outage in audit logs for Atlassian Access. The issue has been reso...

2024-02-14 23:32 Service Disruptions Affecting Atlassian Products
none
0 second

Feb 14, 23:32 UTCResolved - We experienced increased errors on Confluence, Jira Work Management, Jira Service Man...

2024-02-14 21:57 Service Disruptions Affecting Atlassian Products
none
1 hr, 35 mins

We experienced increased errors on Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsg...

2024-01-12 17:13 Delayed SCIM provisioning syncs of users and groups from Identity Providers
none
0 second

Jan 12, 17:13 UTCResolved - We experienced degraded SCIM provisioning from external Identity Providers for Conflu...

2024-01-09 22:03 Delayed SCIM provisioning syncs of users and groups from Identity Providers
minor
67 hrs, 10 mins

We experienced degraded SCIM provisioning from external Identity Providers for Confluence, Jira Work Management, ...

2023-12-19 19:00 API tokens search database upgrade
none
0 second

Dec 19, 19:00 UTCCompleted - The scheduled maintenance has been completed.Dec 19, 18:30 UTCIn progress - Schedule...

2023-12-19 18:30 [Scheduled] API tokens search database upgrade
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-12-14 19:30 API tokens search database upgrade
none
0 second

Dec 14, 19:30 UTCCompleted - The scheduled maintenance has been completed.Dec 14, 18:30 UTCIn progress - Schedule...

2023-12-14 18:30 [Scheduled] API tokens search database upgrade
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-12-04 17:15 Egress connectivity timing out
none
0 second

Dec 4, 17:15 UTCResolved - The systems are stable after the fix and monitoring for a specified durationDec 4, 1...

2023-12-04 16:33 Egress connectivity timing out
none
42 mins

The systems are stable after the fix and monitoring for a specified durationThe systems are stable after the fix and monitoring for a specified duration

2023-10-24 10:01 Email domain unverified
none
0 second

Oct 24, 10:01 UTCResolved - Between 22:00 UTC 23rd October and 07:45 UTC 24th October, we experienced an issue wi...

2023-10-24 00:22 Email domain unverified
major
9 hrs, 39 mins

Between 22:00 UTC 23rd October and 07:45 UTC 24th October, we experienced an issue with custom domain validation,...

2023-09-19 07:23 Degraded performance in Cloud
none
0 second

Sep 19, 07:23 UTCResolved - Between 09/18 10:47 UTC to 09/19 04:15 UTC, we experienced degraded performance for s...

2023-09-19 03:08 Degraded performance in Cloud
minor
4 hrs, 15 mins

Between 09/18 10:47 UTC to 09/19 04:15 UTC, we experienced degraded performance for some Confluence, Jira Work Ma...

2023-09-18 22:37 Degraded performance in Cloud
none
0 second

Sep 18, 22:37 UTCResolved - The issues with Access have been mitigated and the incident is being marked resolved ...

2023-09-18 21:04 Degraded performance in Cloud
minor
1 hr, 33 mins

The issues with Access have been mitigated and the incident is being marked resolved for Access.The issues with Access have been mitigated and the incident is being marked resolved for Access.

2023-09-13 19:32 Atlassian Account login issues
none
0 second

Sep 13, 19:32 UTCResolved - Between 12:45 UTC to 15:30 UTC, we experienced login and signup issues for Atlassian ...

2023-09-13 14:08 Atlassian Account login issues
major
5 hrs, 24 mins

Between 12:45 UTC to 15:30 UTC, we experienced login and signup issues for Atlassian Accounts. The issue has been...

2023-09-12 02:22 SP Entity URL and SP ACS URL not visible on the SAML SSO setup workflow
none
0 second

Sep 12, 02:22 UTCResolved - This incident has been resolved. Service provider entity URL and the Service provider...