Atlassian Compass Status

Is Atlassian Compass down?

Current Status: Atlassian Compass is UP

We checked the official Atlassian Compass status page for updates 4 mins, 17 seconds ago.

Past Atlassian Compass Incidents

Source: Official Atlassian Compass status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-12-19 22:41 Gitlab integration not operational
critical
46 mins

Gitlab has mitigated the issue and we are seeing recovery and no errors during ingestion.Gitlab has mitigated the issue and we are seeing recovery and no errors during ingestion.

2024-12-12 02:38 Issues accessing Compass
critical
1 hr, 17 mins

This incident has been resolved.This incident has been resolved.

2024-09-24 00:41 Compass service inaccessible
critical
26 mins

This incident has been resolved.This incident has been resolved.

2024-09-06 01:08 Compass Github app unavailable
major
6 hrs, 36 mins

This issue has now been fixed and the app is now available for ise.This issue has now been fixed and the app is now available for ise.

2024-09-01 00:11 Compass services not accessible
minor
1 hr, 2 mins

This incident has been resolved.This incident has been resolved.

2024-08-15 00:19 Github integration not operational
critical
20 mins

This incident has been resolved.This incident has been resolved.

2024-08-08 22:49 Event ingestion delayed
minor
4 hrs, 6 mins

Event ingestion and metric derivation are both working at normal capacity. This incident is resolved.Event ingestion and metric derivation are both working at normal capacity. This incident is resolved.

2024-07-21 05:00 [Scheduled] Database Configuration Change
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-03 20:31 Issues logging in to Compass
minor
4 hrs, 2 mins

Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for Compass. The issue has been res...

2024-06-30 03:00 [Scheduled] Database Upgrade
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-17 05:39 The Developer Experience and Pull Requests dashboard (in the Teams page) include incorrect PR data
major
6 hrs, 50 mins

The incident has been resolved.The incident has been resolved.

2024-06-03 22:45 Users experiencing errors using when using the product
minor
1 hr, 12 mins

This incident has been resolved.This incident has been resolved.

2024-04-23 00:25 Navigating to Apps in Component Details is not working
major
29 mins

This incident has been resolved.This incident has been resolved.

2024-04-03 09:48 Admin Portal Feature Access Issue
none
36 mins

Between 6:30 AM UTC to 9:50 AM UTC, we experienced failures in accessing some features from the Admin Portal. The...

2024-03-26 03:17 Some paginated queries in Forge hosted storage kept repeating the last page
none
0 second

We have identified and resolved a problem with Forge hosted storage, where some paginated queries kept repeating ...

2024-02-29 01:27 Investigating new product purchasing
minor
1 hr, 26 mins

Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 00:05 UTC, we experienced issue with new product purchasing for ...

2024-02-20 15:07 Newly created/updated Compass components are not visible while searching via the GraphQL API or UI
major
39 mins

This incident has been resolved.This incident has been resolved.

2024-02-14 21:57 Service Disruptions Affecting Atlassian Products
none
1 hr, 35 mins

We experienced increased errors on Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsg...

2024-02-07 16:40 User searches failing
none
1 hr, 4 mins

Between 15:40 UTC to 15:57 UTC customers experienced intermittent failures when searching for users in Atlassian ...

2024-02-06 02:40 Drop in the success rate of Forge hosted storage API calls
none
0 second

We identified a problem with the Forge hosted storage API calls, which resulted in a drop in invocation success r...

2024-01-31 06:03 Performance degradation for Forge app invocations
none
0 second

At around 4am UTC, about 40 percent of Forge app invocations experienced high latency, with a portion of the requ...

2024-01-18 11:38 Intermittent errors when trying to access Compass
major
4 hrs, 5 mins

Between 11:00 UTC to 12:00 UTC, we experienced degradation in our services. This impacted our catalog, search and...

2024-01-15 00:31 Outage in Atlassian Intelligence functionality in multiple products
none
29 mins

Between 23:45 UTC to 00:30 UTC, we experienced an outage in some Atlassian Intelligence features for Confluence, ...

2023-12-18 15:04 Atlassian's cross product user search service is currently degraded.
none
12 hrs, 24 mins

It has been resolved. Atlassian's cross product user search is working.It has been resolved. Atlassian's cross product user search is working.

2023-12-06 01:32 Search indexing delays
minor
51 mins

This incident has been resolved.This incident has been resolved.

2023-12-01 16:44 [Scheduled] [Scheduled Maintenance] Database Upgrade
maintenance
1 hr, 24 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-10-25 17:16 Gitlab Forge Integration Degraded
minor
49 mins

Gitlab has resumed processing all background jobs. The Gitlab Forge integration is now fully operational.Gitlab has resumed processing all background jobs. The Gitlab Forge integration is now fully operational.

2023-10-05 16:24 Degraded performance for Forge integrations
minor
6 hrs, 17 mins

This incident has been resolved.This incident has been resolved.

2023-09-28 21:40 [Scheduled] [Scheduled Maintenace] Github Integration
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-09-13 14:08 Atlassian Account login issues
major
5 hrs, 24 mins

Between 12:45 UTC to 15:30 UTC, we experienced login and signup issues for Atlassian Accounts. The issue has been...

2023-08-30 05:19 Multiple product logins
none
58 mins

Between 4:30AM UTC to 6:00AM UTC, we experienced issues for users attempting to login for Atlassian Support, Conf...

2023-08-22 01:08 Atlassian services unable to scale
none
0 second

We have resolved a case of degraded performance for Confluence, Jira Work Management, Jira Service Management, Ji...

2023-08-15 18:36 Degraded performance for Github Forge App
minor
3 hrs, 24 mins

This incident has been resolved.This incident has been resolved.

2023-08-02 13:41 Sign-ups, Product Activation, and Billing not working
none
2 hrs, 18 mins

We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all f...

2023-07-20 17:50 Github App installation unavailable
minor
169 hrs, 7 mins

This incident has been resolved.This incident has been resolved.

2023-07-06 11:18 Performance issues and outages with Cloud products
none
4 hrs, 19 mins

We experienced performance issues and outages for several Atlassian Cloud Products. The issue has been resolved a...

2023-07-06 10:59 Intermittent errors during login for some customers
major
2 hrs, 33 mins

Between 07:31 UTC to 12:32 UTC, we experienced errors during login for Atlassian Support, Confluence, Jira Work M...

2023-06-12 21:33 Compass Bitbucket Event Integration Degraded
major
56 mins

Between 17:30 to 22:20 UTC, we experienced issues with the Bitbucket App for Compass resulting in missing events ...

2023-04-03 02:54 Degraded performance impacting Search capabilities and signups
minor
14 mins

Between 01:38 UTC to 02:46 UTC, we experienced degraded performance of Confluence, Jira Work Management, Jira Ser...

2023-03-21 12:59 Intermittent Search and Page Load Failures
major
53 mins

This incident has been resolved.This incident has been resolved.

2023-02-27 09:36 Atlassian cloud product signup timeout
minor
16 mins

Between 08:20 UTC to 09:30 UTC, we experienced degraded performance on new account signups for Confluence, Jira W...

2022-08-03 19:57 Errors navigating products, logging in, and logging out
none
0 second

Between 03/Aug/22 15:20 UTC to 03/Aug/22 17:47 UTC, some customers experienced errors using Atlassian products, i...

2022-08-03 12:09 Degraded Forge App Rendering
none
6 hrs, 32 mins

Between 8:00 UTC to 16:00 UTC /time varies between regions/ some customers experienced Forge apps failures - miss...

2022-05-11 23:02 [Scheduled] Data Migration
maintenance
1 hr, 54 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2022-05-02 20:00 [Scheduled] Data Migration
maintenance
2 hrs, 14 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.