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Past Atlassian Developer Incidents

Source: Official Atlassian Developer status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-03-28 08:03 Marketplace Transaction Reports are facing delays
minor
2 hrs, 30 mins

This incident is now resolved.This incident is now resolved.

2025-03-25 09:11 Marketplace licensing details and the aggregated evaluation details (UI and API) were giving the err...
none
0 second

The APIs for the licensing details and aggregated evaluation details were failing, for 1.5 hours, due to an issue...

2025-03-24 21:00 [Scheduled] Scheduled maintenance of Forge SQL Cluster
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-20 09:59 Forge Apps that call invoke API on issue view fail with error
major
5 hrs, 3 mins

The incident has been resolved. Users who have not refreshed their pages since the fix was deployed may continue...

2025-03-18 08:41 Forge app installations failing at an increased rate
none
2 hrs, 6 mins

Between 05:30 UTC and 10:00 UTC, we experienced increased rates of Forge app installation, upgrade and uninstalla...

2025-03-17 05:35 [Scheduled] Scheduled maintenance for adding new pricing tiers for DC Jira and DC Confluence apps pr...
maintenance
5 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-11 14:20 Apps tab on Manage Vendor page not showing Apps list
major
41 mins

The issue is resolved now.The issue is resolved now.

2025-03-08 05:00 [Scheduled] Marketplace reporting data will be delayed by 8 hours on March 8, 2025
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-04 04:55 Missing discounts field in Partner Reporting Transactions API
major
2 hrs, 7 mins

Issue has been addressed and incident is resolved. Discounts field is now populated as expectedIssue has been addressed and incident is resolved. Discounts field is now populated as expected

2025-03-02 00:30 [Scheduled] Forge intermittent outage on 2025-03-02 between 00:30am to 3:30am UTC.
maintenance
2 hrs, 49 mins

Scheduled maintenance has been completed. Maintenance was performed on 2025-03-02 between 00:30am to 3:30am UTC. ...

2025-02-26 16:21 Forge app invocations failing
major
1 hr, 49 mins

Today between 14:25-16:00 UTC and 16:15-16:30 UTC portion (up to 17%) of Forge app invocations has failed due to ...

2025-02-26 12:55 Atlassian Connect: dropdown buttons on Jira software boards are not redirecting to app
major
0 second

Between 2025-02-21 5:20 UTC and 2025-02-26 12:20 UTC an incremental deployment of change in relation to dropdown ...

2025-02-22 05:00 [Scheduled] Marketplace reporting data will be delayed by 8 hours on February 22, 2025
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-14 17:32 Degraded experience with AMS ticket status
minor
3 hrs, 52 mins

We applied a fix and made adjustments to the statuses of the affected AMS tickets. This issue is now resolved.We applied a fix and made adjustments to the statuses of the affected AMS tickets. This issue is now resolved.

2025-02-11 08:25 Forge Web Triggers getting overly rate limited
major
48 mins

The fix has been applied and rate limiting is not occurring anymore. The impact started around 2025-02-11 4:12 U...

2025-02-04 10:05 Marketplace License & Transactions Reports is missing some Partners details
none
0 second

Feb 4, 10:05 UTCResolved - This incident is now resolved. The Partners should be able to see the correct data fo...

2025-01-31 16:36 The Marketplace Apps listing functionality on Confluence is experiencing errors, affecting only tria...
none
0 second

Jan 31, 16:36 UTCResolved - The issue has been resolved, and the App Listing functionality has been restored.Jan ...

2025-01-23 08:49 Forge apps may not receive events from the Forge Bridge APIs
none
0 second

Jan 23, 08:49 UTCResolved - This incident has been resolved.Jan 23, 08:40 UTCMonitoring - We have fixed an issue ...

2025-01-22 15:37 Installations are failing intermittently for Confluence apps that have adopted Forge from Connect
none
0 second

Jan 22, 15:37 UTCResolved - This incident has been resolved. A fix was deployed on 2024-01-22 15:00 UTC which hav...

2025-01-21 15:15 Forge upgrades not working in Jira
none
0 second

Jan 21, 15:15 UTCResolved - We've confirmed the issue no longer affect customers. Resolving he incident.Jan 21, 1...

2025-01-16 06:57 Marketplace Reporting APIs and UI are impacted
none
0 second

Jan 16, 06:57 UTCResolved - The incident has been resolved and the data pipelines were re-run. The reporting APIs...

2025-01-14 05:30 Failures in installation of paid apps on certain cloud sites
none
0 second

Jan 14, 05:30 UTCResolved - Between 14/Jan/25 5:30 AM UTC to 14/Jan/25 7:52 AM UTC, we experienced failures in in...

2025-01-07 02:00 Connect to Forge upgrades unavailable during database upgrade
none
0 second

Jan 7, 02:00 UTCCompleted - The scheduled maintenance has been completed.Jan 6, 23:45 UTCIn progress - Schedule...

2024-12-22 09:01 Marketplace Maintenance Window
none
0 second

Dec 22, 09:01 UTCCompleted - Scheduled maintenance is now complete. The writes operations to Marketplace were sto...

2024-12-20 04:30 Connect app history API for Jira is not notifying on page change
none
0 second

Dec 20, 04:30 UTCResolved - Between 19/Dec/24 5:00 AM UTC to 20/Dec/24 12:00 AM UTC, we experienced an issue caus...

2024-12-18 06:30 Marketplace Reporting Feedback APIs returning incorrect values in applicationKey field
none
0 second

Due to changes in an upstream service of the reporting pipeline on December 18, 2024, the applicationKey field in...

2024-12-05 06:10 App upgrades intermittently failing causing uninstallation with inability to reinstall
major
23 hrs, 20 mins

The fix for this issue has been rolled out at 1PM 5th Dec UTC and this issue has now been resolved. If you have e...

2024-12-02 01:33 Confluence macro app rendering degradation
major
26 hrs, 7 mins

This incident was resolved by hotfix and rolled out to all environments by 2024-12-02 07:06 UTC. We apologize fo...

2024-11-16 05:00 [Scheduled] Marketplace reporting data will be delayed by 8 hours on November 16, 2024
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-08 19:09 Categories and keywords are missing in some Marketplace apps
minor
42 hrs, 38 mins

The incident has been resolved and monitoring did not identify any further issues.The incident has been resolved and monitoring did not identify any further issues.

2024-11-01 06:18 Forge Deployment failing
none
111 hrs, 5 mins

This incident has been resolved on 01-11-2024 5:00 am UTC 6:08 amThis incident has been resolved on 01-11-2024 5:00 am UTC 6:08 am

2024-10-30 18:30 Forge Create Fails with Forge CLI v10.8
none
0 second

At 2024-10-29 10:00 UTC users using the latest Forge CLI v10.8.0 would be facing issues including creating new Fo...

2024-10-23 09:53 App deployment degradation
minor
132 hrs, 48 mins

This issue is now resolved and performance is back to normal. We recommend any apps deployed between 9:24 UTC on...

2024-10-22 11:20 App deployment degradation
minor
16 hrs, 11 mins

Deployments of Forge apps in all EU cells are confirmed to be proceeding normally. We are now setting this issue ...

2024-10-22 09:55 Bug fix in partnerDiscountAmount Field in Partner Reporting Transactions API
none
0 second

We discovered an issue in our upstream service that affected discount data, resulting in missing values for the p...

2024-10-18 13:54 Marketplace Search Words Reports response does not contain latest data
minor
97 hrs, 41 mins

This issue is now fixed.This issue is now fixed.

2024-10-13 05:21 Few reporting API calls are failing
major
46 mins

This incident has been resolvedThis incident has been resolved

2024-10-04 02:49 Automatic Minor Version Updates for Atlassian Connect are not running successfully
none
8 hrs, 12 mins

Between 24/9/24 04:30am UTC to 4/10/24 11:00am UTC, we experienced an issue that prevented automatic minor versio...

2024-10-02 04:02 JSM portal customers requests are not fulfilled via Connect apps
major
9 hrs, 31 mins

We have monitored this issue and confirm that the issue is resolved.We have monitored this issue and confirm that the issue is resolved.

2024-10-01 17:49 Issues with Partner Support Portal
critical
1 hr, 55 mins

Between Oct 01, 2024 - 17:49 UTC and Oct 01, 2024 - 19:43 UTC we identified a temporary outage with Atlassian Dev...

2024-09-25 13:36 Intermittent failures observed in Marketplace Reporting APIs
minor
2 hrs, 58 mins

The issue has now been resolved.The issue has now been resolved.

2024-09-17 04:36 Addressing issue in saleType field in transactions API
minor
5 hrs, 21 mins

This incident has been resolved.This incident has been resolved.

2024-09-15 13:50 Forge app installations failing on Jira and Confluence with "Error performing sync with Connect"
major
0 second

We have identified and resolved a problem with Forge app installation functionality, where most installations on ...

2024-09-13 11:15 JSM apps using user impersonation on JSM Customers impacted by a change
none
0 second

A change was rolled out to production 5 hours ago to mitigate a security risk which had the unintended consequenc...

2024-09-10 00:15 Paid Forge Apps not getting installed on some sites
major
0 second

We are currently investigating an incident where Forge paid apps on some sites cannot be installed between 5th Se...

2024-09-09 02:00 [Scheduled] Scheduled Maintenance May Cause Failed App Installations/Upgrades/Subscriptions for Some...
maintenance
120 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-05 19:37 Developers may experience issues with creating apps and viewing them via Developer Console
major
110 hrs, 25 mins

This incident has been resolved. The impact time was on 5th September, between 17:40 and 19:20 UTC.This incident has been resolved. The impact time was on 5th September, between 17:40 and 19:20 UTC.

2024-09-05 05:30 Loss of Migration data of a few apps that opted in for Dual Licensing on the marketplace UI
minor
0 second

We discovered a recent issue affecting apps that participated in the Dual Licensing program via the Marketplace U...

2024-09-04 09:39 Marketplace active install APIs are not working
minor
1 hr, 30 mins

The incident has been resolved and the active install APIs are now working as expected.The incident has been resolved and the active install APIs are now working as expected.

2024-08-27 09:04 Development version of apps are being replaced by the version from Marketplace
minor
1 hr, 13 mins

The incident has been resolved after reverting the faulty changes, which inadvertently caused this issue.The incident has been resolved after reverting the faulty changes, which inadvertently caused this issue.