Current Status: Atlassian Support is UP
We checked the official Atlassian Support status page for updates 2 mins, 19 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-25 02:50 | [Scheduled] community.atlassian.com Scheduled Maintenance | maintenance | 3 hrs, 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-24 21:15 | [Scheduled] community.atlassian.com Scheduled Maintenance | maintenance | 3 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-05 22:15 | [Scheduled] community.atlassian.com Scheduled Maintenance | maintenance | 3 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-05 10:15 | [Scheduled] community.atlassian.com Scheduled Maintenance | maintenance | 3 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-23 20:00 | [Scheduled] jira.atlassian.com maintenance | maintenance | 1 hr, 12 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-16 20:35 | [Scheduled] confluence.atlassian.com in under maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-07 22:00 | confluence.atlassian.com Scheduled Maintenance | none | 0 second | Dec 7, 22:00 UTCCompleted - The scheduled maintenance has been completed.Dec 7, 20:00 UTCIn progress - Schedule...read more |
| 2024-08-15 21:13 | Ticketing system incident | none | 0 second | Aug 15, 21:13 UTCResolved - Between 18:55 UTC to 21:00 UTC, we experienced degraded performance for the support.a...read more |
| 2024-08-14 09:45 | Chat Support Down | none | 0 second | Aug 14, 09:45 UTCResolved - The issue with chat has been resolved and is functional again.Aug 13, 15:46 UTCInvest...read more |
| 2024-08-12 09:00 | confluence.atlassian.com is under maintenance | none | 0 second | Aug 12, 09:00 UTCCompleted - The scheduled maintenance has been completed.Aug 12, 08:00 UTCUpdate - Scheduled mai...read more |
| 2024-07-03 22:02 | Some products are hard down | none | 0 second | Jul 3, 22:02 UTCResolved - We mistakenly believed there was impact to these services. The service is operating n...read more |
| 2024-06-14 11:00 | community.atlassian.com Scheduled Maintenance | none | 0 second | Jun 14, 11:00 UTCCompleted - The scheduled maintenance has been completed.Jun 14, 06:45 UTCIn progress - Schedule...read more |
| 2024-06-04 00:34 | Error responses across multiple Cloud products | none | 0 second | Jun 4, 00:34 UTCResolved - Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. Th...read more |
| 2024-04-18 18:45 | support.atlassian.com/requests Intermittently not loading | none | 0 second | Apr 18, 18:45 UTCResolved - support.atlassian.com/requests intermittent page load issuesApr 18, 18:45 UTCResolved - support.atlassian.com/requests intermittent page load issues |
| 2024-04-06 00:28 | Unable to raise support tickets via Support Portal | none | 0 second | Apr 6, 00:28 UTCResolved - Between 9:22 PM UTC to 00:35 AM UTC, we experienced an issue for http://support.atlas...read more |
| 2024-04-03 13:30 | community.atlassian.com Scheduled Maintenance | none | 0 second | Apr 3, 13:30 UTCCompleted - The scheduled maintenance has been completed.Apr 3, 06:15 UTCIn progress - Schedule...read more |
| 2024-03-24 15:35 | confluence.atlassian.com Scheduled Maintenance | none | 0 second | Mar 24, 15:35 UTCCompleted - The scheduled maintenance has been completed.Mar 24, 14:00 UTCIn progress - Schedule...read more |
| 2024-03-20 11:00 | community.atlassian.com Scheduled Maintenance | none | 0 second | Mar 20, 11:00 UTCCompleted - The scheduled maintenance has been completed.Mar 20, 06:45 UTCIn progress - Schedule...read more |
| 2024-02-23 12:00 | community.atlassian.com Scheduled Maintenance | none | 0 second | Feb 23, 12:00 UTCCompleted - The scheduled maintenance has been completed.Feb 23, 07:45 UTCIn progress - Schedule...read more |
| 2024-01-31 12:00 | community.atlassian.com Scheduled Maintenance | none | 0 second | Jan 31, 12:00 UTCCompleted - The scheduled maintenance has been completed.Jan 31, 07:45 UTCIn progress - Schedule...read more |
| 2023-12-17 01:43 | Support Portal will be undergoing maintenance | none | 0 second | Dec 17, 01:43 UTCCompleted - We are continuing to verify the maintenance items.Dec 17, 01:37 UTCUpdate - We are c...read more |
| 2023-12-13 12:00 | community.atlassian.com Scheduled Maintenance | none | 0 second | Dec 13, 12:00 UTCCompleted - The scheduled maintenance has been completed.Dec 13, 07:47 UTCIn progress - Schedule...read more |
| 2023-08-30 06:17 | Multiple product logins | none | 0 second | Aug 30, 06:17 UTCResolved - Between 4:30AM UTC to 6:00AM UTC, we experienced issues for users attempting to login...read more |
| 2023-07-23 21:56 | confluence.atlassian.com is undergoing maintenance | none | 0 second | Jul 23, 21:56 UTCCompleted - The scheduled maintenance has been completed.Jul 23, 21:38 UTCVerifying - Verificati...read more |
| 2023-07-19 11:00 | community.atlassian.com Scheduled Maintenance | none | 0 second | Jul 19, 11:00 UTCCompleted - The scheduled maintenance has been completed.Jul 19, 06:45 UTCIn progress - Schedule...read more |
| 2023-07-06 11:18 | Performance issues and outages with Cloud products | none | 4 hrs, 19 mins | We experienced performance issues and outages for several Atlassian Cloud Products. The issue has been resolved a...read more |
| 2023-07-06 09:34 | Intermittent errors during login for some customers | minor | 3 hrs, 58 mins | Between 07:31 UTC to 12:32 UTC, we experienced errors during login for Atlassian Support, Confluence, Jira Work M...read more |
| 2023-06-28 14:15 | [Scheduled] community.atlassian.com Scheduled Maintenance | maintenance | 39 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-05-31 13:01 | [Scheduled] Public Issues Tracker (jira.atlassian.com) will be upgraded | maintenance | 1 hr, 36 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-05-15 03:39 | Media capabilities degraded | critical | 1 hr, 12 mins | Between 2023-05-15 02:40 UTC to 2023-05-15 04:09 UTC, we experienced an partial outage for Atlassian Support, Con...read more |
| 2023-04-23 22:15 | [Scheduled] confluence.atlassian.com is under maintenance | maintenance | 1 hr, 2 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-04-13 14:58 | Atlassian Support is slow / not loading pages. Customers may be impacted when creating tickets. | major | 8 hrs, 3 mins | Between 2:30 PM UTC to 10:00 PM UTC, we experienced intermittent performance issues for http://support.atlassian....read more |
| 2023-03-22 18:33 | Knowledge Base and Documentation Search Outage | critical | 1 hr, 40 mins | Knowledge Base and Documentation Search Outage is Resolved.Knowledge Base and Documentation Search Outage is Resolved. |
| 2023-03-15 14:57 | Support tickets are erroneously reported as 'Resolved' | minor | 30 mins | From approximately 14:00 to 15:00 UTC, some support tickets were wrongly reporting the 'Resolved' status when vie...read more |
| 2023-02-26 20:30 | [Scheduled] confluence.atlassian.com is undergoing maintenance | maintenance | 1 hr, 5 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-02-16 19:55 | Preferences Center Outage | critical | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2023-02-07 18:00 | [Scheduled] Atlassian Community Scheduled Maintenance | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-18 09:40 | Attachments not appearing on support tickets - unable to view or download attachments | major | 1 hr, 57 mins | The incident has been resolved. If attachments that were uploaded between 08:12 UTC and 09:53 UTC on 18-Jan-2023...read more |
| 2022-12-20 15:59 | Scheduled Maintenance | maintenance | 16 mins | Scheduled maintenance completed.Scheduled maintenance completed. |
| 2022-12-09 00:37 | support.atlassian.com certificate expiry | major | 11 mins | This incident has been resolvedThis incident has been resolved |
| 2022-12-06 16:04 | Down for maintenance | minor | 16 mins | Maintenance completed.Maintenance completed. |
| 2022-11-16 07:45 | [Scheduled] community.atlassian.com Scheduled Maintenance | maintenance | 4 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-11-02 06:45 | [Scheduled] community.atlassian.com Scheduled Maintenance | maintenance | 4 hrs, 16 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-24 15:29 | Unable to update preferences. | major | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2022-09-26 01:45 | HOT-100562 | major | 51 mins | This incident has been resolved.This incident has been resolved. |
| 2022-09-07 06:45 | [Scheduled] community.atlassian.com Scheduled Maintenance | maintenance | 4 hrs, 16 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-31 06:46 | [Scheduled] community.atlassian.com Scheduled Maintenance | maintenance | 4 hrs, 14 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-05 20:08 | Unable to raise support tickets via Support Portal | major | 10 hrs, 55 mins | GSAC tickets are getting created post LD update LD has posted an update https://status.launchdarkly.com/incidents...read more |
| 2022-06-08 17:30 | [Scheduled] Scheduled maintenance for community.atlassian.com | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-02 05:00 | [Scheduled] jira.atlassian.com is undergoing zero downtime upgrade | maintenance | 1 hr, 52 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |