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We checked the official avaya-cloud status page for updates 2 mins, 56 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-02 02:30 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-01 15:00 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-28 04:00 | [Scheduled] Please be advised of this planned maintenance Activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-27 16:00 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-26 21:30 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-25 21:30 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-25 04:00 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-SA Environment (South America Data Cent... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-24 16:00 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-18 16:00 | [Scheduled] Please be advised of this planned maintenance Activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-12 15:00 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-04 07:58 | Avaya Experience Platform - Prod-EU (Europe/Middle East/Africa (EMEA) Data Centre) - Admin Portal In... | minor | 5 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-04 04:00 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-NA Environment (North America Data Cent... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-03 18:00 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-EU Environment (Europe Data Centre) | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-01 16:00 | CPaaS Removal of REDIS solution | none | 0 second | THIS IS A SCHEDULED EVENT Mar 1, 11:00 - 12:00 ESTJan 30, 14:41 ESTScheduled - Avaya will be removing the REDIS s...read more |
| 2025-02-25 16:00 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-UK Environment (United Kingdom Data Cen... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-18 16:00 | [Scheduled] CPaaS Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-18 07:04 | Avaya Experience Platform - INCIDENT - EU - Error matching queue | none | 6 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-17 18:00 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-14 01:00 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-NA Environment (North America Data Cent... | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-13 23:00 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-SA Environment (South America Data Cent... | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-13 13:21 | Avaya Experience Platform - INCIDENT - North America (NA) Data Centre - Issues with North American h... | critical | 21 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-13 10:43 | Avaya Experience Platform - INCIDENT - North America (NA) Data Centre - File transfer failing for Ch... | critical | 24 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-12 17:30 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-EU Environment (Europe Data Centre) | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-12 15:30 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-UK Environment (United Kingdom Data Cen... | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-12 14:00 | [Scheduled] AXP Preview Dialing Scheduled Maintenance - Prod-ASE Environment (Asia Pacific Data Cent... | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-12 03:00 | [Scheduled] Please be advised of this planned maintenance Activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-11 13:28 | Avaya Experience Platform - INCIDENT - All Data Centers - Access to Historical reporting is unavaila... | none | 0 second | Feb 11, 08:28 ESTResolved - This incident has been resolved.Feb 7, 08:38 ESTUpdate - Fix has been implemented on...read more |
| 2025-02-11 11:00 | Please be advised of this planned maintenance activity for Avaya Experience Platform to Prod-NA Envi... | none | 0 second | Feb 11, 06:00 ESTCompleted - The scheduled maintenance has been completed.Feb 11, 03:00 ESTIn progress - Schedule...read more |
| 2025-02-11 10:00 | Please be advised of this planned maintenance Activity for Avaya Experience Platform to Prod-SA Envi... | none | 0 second | Feb 11, 05:00 ESTCompleted - The scheduled maintenance has been completed.Feb 11, 03:01 ESTIn progress - Schedule...read more |
| 2025-02-05 22:00 | Please be advised of this planned maintenance activity for Avaya Experience Platform to Prod-ASE Env... | none | 0 second | Feb 5, 17:00 ESTCompleted - The scheduled maintenance has been completed.Feb 5, 14:00 ESTIn progress - Schedule...read more |
| 2025-02-05 02:00 | Please be advised of this planned maintenance activity for Avaya Experience Platform to Prod-UK Envi... | none | 0 second | Feb 4, 21:00 ESTCompleted - The scheduled maintenance has been completed.Feb 4, 18:00 ESTIn progress - Schedule...read more |
| 2025-02-04 10:30 | Please be advised of this planned maintenance Activity for Avaya Experience Platform to Prod-NA Envi... | none | 0 second | Feb 4, 05:30 ESTCompleted - The scheduled maintenance has been completed.Feb 4, 03:30 ESTIn progress - Schedule...read more |
| 2025-02-02 04:09 | CPaaS SIP Trunking Identify Certificates Renewal | none | 0 second | Feb 1, 23:09 ESTCompleted - The scheduled maintenance has been completed.Feb 1, 23:07 ESTUpdate - The maintenan...read more |
| 2025-01-30 10:00 | Please be advised of this planned maintenance Activity for Avaya Experience Platform to Prod-SA Envi... | none | 0 second | Jan 30, 05:00 ESTCompleted - The scheduled maintenance has been completed.Jan 30, 03:00 ESTIn progress - Schedule...read more |
| 2025-01-25 15:42 | Avaya Experience Platform - INCIDENT - North America (NA) Data Centre - Agents may experience disrup... | none | 0 second | Jan 25, 10:42 ESTResolved - This incident has been resolved.Jan 25, 10:16 ESTMonitoring - Recovery action has bee...read more |
| 2025-01-23 04:32 | Avaya Experience Platform - SERVICE OUTAGE- Singapore/Asia Pacific regional Data Centre - Redis cach... | none | 0 second | Jan 22, 23:32 ESTResolved - This incident has been resolved.Jan 22, 17:03 ESTInvestigating - We are currently inv...read more |
| 2025-01-22 23:00 | Please be advised of this planned maintenance activity for Avaya Experience Platform to Prod-ASE Env... | none | 0 second | Jan 22, 18:00 ESTCompleted - The scheduled maintenance has been completed.Jan 22, 14:00 ESTIn progress - Schedule...read more |
| 2025-01-22 19:46 | Avaya Experience Platform - INCIDENT - North America (NA) Data Centre - Agent Hold/Unhold currently ... | none | 0 second | Jan 22, 14:46 ESTResolved - This incident has been resolved.Jan 22, 14:16 ESTIdentified - The issue has been iden...read more |
| 2025-01-22 09:09 | Avaya Experience Platform - Service Outage - Prod-EU (Europe/Middle East/Africa (EMEA) Data Centre) ... | critical | 42 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-21 14:00 | [Scheduled] Please be advised of this planned maintenance Activity for Avaya Experience Platform to ... | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-20 14:00 | [Scheduled] Please be advised of this planned maintenance Activity for Avaya Experience Platform to ... | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-20 02:00 | [Scheduled] Please be advised of this planned maintenance Activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-16 23:00 | [Scheduled] Please be advised of this planned maintenance Activity for Avaya Experience Platform to ... | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-15 18:30 | [Scheduled] Please be advised of this planned maintenance Activity for Avaya Experience Platform to ... | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-15 16:30 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-14 23:00 | [Scheduled] Please be advised of this planned maintenance Activity for Avaya Experience Platform to ... | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-14 00:00 | [Scheduled] Please be advised of this planned maintenance Activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-13 08:00 | [Scheduled] Please be advised of this planned maintenance Activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-09 10:41 | Avaya Experience Platform - INCIDENT - Issue with axp-stateless.azurewebsites.net in REST API Orches... | none | 19 hrs, 27 mins | This incident has been resolvedThis incident has been resolved |
| 2025-01-06 16:00 | [Scheduled] Please be advised of this planned maintenance activity for Avaya Experience Platform to ... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |