Current Status: BetterCloud is UP
We checked the official BetterCloud status page for updates 2 mins ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-25 09:45 | Spend Optimization (fka: Track) Outage | critical | 36 mins | We have monitored our services for stability and are confident this issue is resolved. We apologize for any incon...read more |
| 2025-02-26 13:39 | Slack Outage | minor | 43 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-26 12:30 | [Scheduled] Scheduled Maintenance on File Governance (Tricent) functionality - Wednesday, February 2... | maintenance | 3 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-25 15:21 | File Ingestion Delay | minor | 2 hrs, 14 mins | We have resolved the issue causing delays ingesting files for a subset of customers. We appreciate your patience!...read more |
| 2025-02-18 10:24 | Content Scanning Delay | minor | 3 hrs, 5 mins | This incident has been resolved. If you have any questions, please <a href="mailto:support@bettercloud.com" targe...read more |
| 2024-12-11 00:48 | Scheduled Maintenance on User Automation (app.bettercloud.com) functionality - Tuesday, December 10t... | none | 0 second | Dec 10, 19:48 ESTCompleted - The scheduled maintenance has been completed.Dec 10, 19:00 ESTIn progress - Schedule...read more |
| 2024-12-03 14:00 | Scheduled Maintenance on Spend Optimization (aka: Track) functionality - Tuesday, November 26th 2024 | none | 0 second | Dec 3, 09:00 ESTCompleted - The scheduled maintenance has been completed.Dec 3, 07:00 ESTIn progress - Schedule...read more |
| 2024-11-26 01:31 | Scheduled Maintenance on app.bettercloud.com UI, Directory, and Workflows functionality - Monday, No... | none | 0 second | Nov 25, 20:31 ESTCompleted - The scheduled maintenance has been completed.Nov 25, 19:00 ESTIn progress - Schedule...read more |
| 2024-11-19 21:35 | Workflow Action Delays | none | 0 second | Nov 19, 16:35 ESTResolved - We have monitored our services for stability and are confident this issue is resolved...read more |
| 2024-11-19 03:44 | UI Outage on User Automation Module (aka: app.bettercloud.com) | none | 0 second | Nov 18, 22:44 ESTResolved - This incident has been resolved.Nov 18, 19:10 ESTUpdate - We have monitored our platf...read more |
| 2024-11-08 21:45 | Workflow Action Delays | none | 0 second | Nov 8, 16:45 ESTResolved - This incident has been resolved. A subset of customers who may have experienced addit...read more |
| 2024-11-07 00:55 | Unable to install BetterCloud built Action Only Integrations in app.bettercloud.com | none | 0 second | Nov 6, 19:55 ESTResolved - We have resolved the issue preventing BetterCloud built Action Only Integrations in B...read more |
| 2024-10-25 01:12 | Scheduled Maintenance on app.bettercloud.com Directory and Workflows functionality - Thursday, Octob... | none | 0 second | Oct 24, 21:12 EDTCompleted - The scheduled maintenance has been completed.Oct 24, 20:30 EDTIn progress - Schedule...read more |
| 2024-10-21 17:24 | Support Chat Widget | none | 0 second | Oct 21, 13:24 EDTResolved - This incident has been resolved.Oct 21, 09:51 EDTInvestigating - We are experiencing ...read more |
| 2024-10-18 02:55 | Scheduled Maintenance on app.bettercloud.com's User, File, and File Permission Sync - Thursday, Octo... | none | 0 second | Oct 17, 22:55 EDTCompleted - The scheduled maintenance has been completed.Oct 17, 20:30 EDTIn progress - Schedule...read more |
| 2024-10-16 02:30 | Scheduled Maintenance on app.bettercloud.com Audit Logs, Actions, and API related functionality - Tu... | none | 0 second | Oct 15, 22:30 EDTCompleted - The scheduled maintenance has been completed.Oct 15, 20:30 EDTIn progress - Schedule...read more |
| 2024-10-09 02:33 | Scheduled Maintenance on app.bettercloud.com Workflows & Actions functionality - Tuesday, October 8t... | none | 0 second | Oct 8, 22:33 EDTCompleted - The scheduled maintenance has been completed.Oct 8, 20:30 EDTIn progress - Schedule...read more |
| 2024-10-06 14:00 | Google Directory Syncs Delays | none | 0 second | Oct 6, 10:00 EDTResolved - We have identified and fixed the issue causing delays in Google Group Full Syncs for ...read more |
| 2024-10-04 00:33 | Scheduled Maintenance on app.bettercloud.com Workflows & Actions functionality - Thursday, October 3... | none | 0 second | Oct 3, 20:33 EDTCompleted - The scheduled maintenance has been completed.Oct 3, 20:30 EDTIn progress - Schedule...read more |
| 2024-09-27 01:55 | Scheduled Maintenance on app.bettercloud.com's Alerts functionality - Thursday, September 26th, 2024 | none | 0 second | Sep 26, 21:55 EDTCompleted - The scheduled maintenance has been completed.Sep 26, 20:30 EDTIn progress - Schedule...read more |
| 2024-09-26 13:10 | BetterCloud API Outage | none | 0 second | Sep 26, 09:10 EDTResolved - Our teams have validated that all affected services are recovered at this time. No ad...read more |
| 2024-09-26 01:00 | Scheduled Maintenance on app.bettercloud.com & Track login functionality - Wednesday, September 25th... | none | 0 second | Sep 25, 21:00 EDTCompleted - The scheduled maintenance has been completed.Sep 25, 20:00 EDTIn progress - Schedule...read more |
| 2024-09-18 21:47 | User Ingestion Delay | none | 0 second | Sep 18, 17:47 EDTResolved - We have resolved the issue that resulted in some delays related to user syncs for a s...read more |
| 2024-09-18 17:43 | File Ingestion Delay | none | 0 second | Sep 18, 13:43 EDTResolved - We have resolved the issue causing delays ingesting files for a subset of customers. ...read more |
| 2024-09-10 00:34 | Scheduled Maintenance on app.bettercloud.com Workflows & Actions functionality - Monday, September 9... | none | 0 second | Sep 9, 20:34 EDTCompleted - The scheduled maintenance has been completed.Sep 9, 19:00 EDTIn progress - Schedule...read more |
| 2024-09-09 07:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Workflows & Actions functionality - Monday,... | maintenance | 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-04 16:52 | Workflow Action Delays | minor | 3 hrs, 29 mins | We have monitored this issue and have made additional changes to ensure stability. A long term fix will be implem...read more |
| 2024-08-26 21:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Workflows & Actions functionality - Monday,... | maintenance | 33 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-23 14:08 | Workflow Action Delays | minor | 71 hrs, 46 mins | We have monitored this issue throughout the weekend and have made additional changes to ensure stability. A long ...read more |
| 2024-07-24 14:41 | Live Chat Outage | critical | 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-19 12:49 | On Demand Workflows Not Executing | minor | 3 hrs, 29 mins | We have monitored the issue that affected the On Demand Workflow experience, and consider it fully resolved. If y...read more |
| 2024-07-10 21:00 | [Scheduled] BetterCloud Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-02 23:30 | [Scheduled] Scheduled Maintenance on BetterCloud's Track App- Tuesday, July 2nd 2024 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-01 01:00 | [Scheduled] Scheduled Maintenance on BetterCloud's Track App- Monday, July 1st 2024 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-18 12:49 | Salesforce Integrations Frequently Disconnecting | major | 74 hrs, 23 mins | We have resolved the issue resulting in Salesforce Integrations disconnecting for a subset of customers. We recom...read more |
| 2024-06-12 14:53 | Stalled On Demand Workflows | minor | 2 hrs, 53 mins | We have resolved the issue that was resulting in delays with certain on-demand Workflow instances in BetterCloud....read more |
| 2024-06-11 18:52 | app.bettecloud.com Sync Delays | minor | 18 hrs, 50 mins | We have resolved the issue that was causing some delays related to the completion of certain Syncs, Alerts, and W...read more |
| 2024-06-06 17:21 | SAML Login Issue for BetterCloud Track | none | 0 second | We have identified and resolved an issue preventing customers using SAML to login to BetterCloud's Track UI (trac...read more |
| 2024-05-21 14:57 | Applications UI Outage | minor | 46 hrs, 29 mins | We have resolved the issue that was preventing a subset of customers from loading the Applications page in app.be...read more |
| 2024-05-15 15:54 | App.bettercloud.com Login Outage | major | 58 mins | We have resolved the issue that was preventing customers from logging into the app.bettercloud.com interface. We ...read more |
| 2024-05-01 17:56 | On-Demand Workflows Update | none | 0 second | We are rolling back support for branch evaluation in on-demand workflows due to feedback from our customers looki...read more |
| 2024-04-24 20:00 | [Scheduled] Scheduled Maintenance on g.bettercloud.com- Wednesday, April 24th 2024 | maintenance | 1 hr, 9 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-19 18:33 | Unable to Edit Certain Workflows | minor | 47 mins | We have resolved the issue that was affecting Workflow Builder in app.bettercloud.com. We appreciate your patienc...read more |
| 2024-04-16 12:52 | Group Details Lists Not Loading | minor | 3 hrs, 59 mins | We have resolved the issue that was affecting the loading of the Group details list. This issue was also visible ...read more |
| 2024-04-10 21:55 | [Scheduled] Scheduled Maintenance on g.bettercloud.com- Wednesday, April 10th 2024 | maintenance | 1 hr, 9 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-02 18:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Alert functionality - Tuesday, April 2 2024 | maintenance | 2 hrs, 52 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-02 06:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Alert functionality - Tuesday, April 2 2024 | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2024-03-28 18:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Content Scanning functionality - Thursday, ... | maintenance | 5 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-26 18:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Directory grids - Thursday, March 26 2024 | maintenance | 1 hr, 37 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-22 16:29 | Emails Delayed | none | 0 second | We have identified and remediated the root cause of the issue affecting BetterCloud emails 3/22 at 8:31 AM to 11:...read more |