Current Status: BetterCloud is UP
We checked the official BetterCloud status page for updates 4 mins, 37 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-12-10 19:00 | [Scheduled] Scheduled Maintenance on User Automation (app.bettercloud.com) functionality - Tuesday, ... | maintenance | 48 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-03 07:00 | [Scheduled] Scheduled Maintenance on Spend Optimization (aka: Track) functionality - Tuesday, Novemb... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-25 19:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com UI, Directory, and Workflows functionality ... | maintenance | 1 hr, 31 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-19 09:20 | Workflow Action Delays | minor | 7 hrs, 15 mins | We have monitored our services for stability and are confident this issue is resolved. We apologize for any incon...read more |
| 2024-11-18 18:46 | UI Outage on User Automation Module (aka: app.bettercloud.com) | critical | 3 hrs, 58 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-07 09:57 | Workflow Action Delays | minor | 30 hrs, 48 mins | This incident has been resolved. A subset of customers who may have experienced additional impact have been conta...read more |
| 2024-11-06 15:06 | Unable to install BetterCloud built Action Only Integrations in app.bettercloud.com | minor | 4 hrs, 49 mins | We have resolved the issue preventing BetterCloud built Action Only Integrations in BetterCloud from being instal...read more |
| 2024-10-24 20:30 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Directory and Workflows functionality - Thu... | maintenance | 42 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-21 09:51 | Support Chat Widget | minor | 3 hrs, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-17 20:30 | [Scheduled] Scheduled Maintenance on app.bettercloud.com's User, File, and File Permission Sync - Th... | maintenance | 2 hrs, 25 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-15 20:30 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Audit Logs, Actions, and API related functi... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-08 20:30 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Workflows & Actions functionality - Tuesday... | maintenance | 2 hrs, 3 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-05 13:00 | Google Directory Syncs Delays | minor | 21 hrs | We have identified and fixed the issue causing delays in Google Group Full Syncs for a subset of customers. All i...read more |
| 2024-10-03 20:30 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Workflows & Actions functionality - Thursda... | maintenance | 3 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-26 20:30 | [Scheduled] Scheduled Maintenance on app.bettercloud.com's Alerts functionality - Thursday, Septembe... | maintenance | 1 hr, 25 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-25 20:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com & Track login functionality - Wednesday, Se... | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-25 10:00 | BetterCloud API Outage | critical | 23 hrs, 10 mins | Our teams have validated that all affected services are recovered at this time. No additional impact has been obs...read more |
| 2024-09-13 14:37 | User Ingestion Delay | minor | 123 hrs, 10 mins | We have resolved the issue that resulted in some delays related to user syncs for a small subset of customers. We...read more |
| 2024-09-10 09:46 | File Ingestion Delay | minor | 195 hrs, 57 mins | We have resolved the issue causing delays ingesting files for a subset of customers. We appreciate your patience!...read more |
| 2024-09-09 19:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Workflows & Actions functionality - Monday,... | maintenance | 1 hr, 34 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-09 07:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Workflows & Actions functionality - Monday,... | maintenance | 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-04 16:52 | Workflow Action Delays | minor | 3 hrs, 29 mins | We have monitored this issue and have made additional changes to ensure stability. A long term fix will be implem...read more |
| 2024-08-26 21:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Workflows & Actions functionality - Monday,... | maintenance | 33 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-23 14:08 | Workflow Action Delays | minor | 71 hrs, 46 mins | We have monitored this issue throughout the weekend and have made additional changes to ensure stability. A long ...read more |
| 2024-07-24 14:41 | Live Chat Outage | critical | 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-19 12:49 | On Demand Workflows Not Executing | minor | 3 hrs, 29 mins | We have monitored the issue that affected the On Demand Workflow experience, and consider it fully resolved. If y...read more |
| 2024-07-10 21:00 | [Scheduled] BetterCloud Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-02 23:30 | [Scheduled] Scheduled Maintenance on BetterCloud's Track App- Tuesday, July 2nd 2024 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-01 01:00 | [Scheduled] Scheduled Maintenance on BetterCloud's Track App- Monday, July 1st 2024 | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-18 12:49 | Salesforce Integrations Frequently Disconnecting | major | 74 hrs, 23 mins | We have resolved the issue resulting in Salesforce Integrations disconnecting for a subset of customers. We recom...read more |
| 2024-06-12 14:53 | Stalled On Demand Workflows | minor | 2 hrs, 53 mins | We have resolved the issue that was resulting in delays with certain on-demand Workflow instances in BetterCloud....read more |
| 2024-06-11 18:52 | app.bettecloud.com Sync Delays | minor | 18 hrs, 50 mins | We have resolved the issue that was causing some delays related to the completion of certain Syncs, Alerts, and W...read more |
| 2024-06-06 17:21 | SAML Login Issue for BetterCloud Track | none | 0 second | We have identified and resolved an issue preventing customers using SAML to login to BetterCloud's Track UI (trac...read more |
| 2024-05-21 14:57 | Applications UI Outage | minor | 46 hrs, 29 mins | We have resolved the issue that was preventing a subset of customers from loading the Applications page in app.be...read more |
| 2024-05-15 15:54 | App.bettercloud.com Login Outage | major | 58 mins | We have resolved the issue that was preventing customers from logging into the app.bettercloud.com interface. We ...read more |
| 2024-05-01 17:56 | On-Demand Workflows Update | none | 0 second | We are rolling back support for branch evaluation in on-demand workflows due to feedback from our customers looki...read more |
| 2024-04-24 20:00 | [Scheduled] Scheduled Maintenance on g.bettercloud.com- Wednesday, April 24th 2024 | maintenance | 1 hr, 9 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-19 18:33 | Unable to Edit Certain Workflows | minor | 47 mins | We have resolved the issue that was affecting Workflow Builder in app.bettercloud.com. We appreciate your patienc...read more |
| 2024-04-16 12:52 | Group Details Lists Not Loading | minor | 3 hrs, 59 mins | We have resolved the issue that was affecting the loading of the Group details list. This issue was also visible ...read more |
| 2024-04-10 21:55 | [Scheduled] Scheduled Maintenance on g.bettercloud.com- Wednesday, April 10th 2024 | maintenance | 1 hr, 9 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-02 18:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Alert functionality - Tuesday, April 2 2024 | maintenance | 2 hrs, 52 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-02 06:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Alert functionality - Tuesday, April 2 2024 | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2024-03-28 18:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Content Scanning functionality - Thursday, ... | maintenance | 5 hrs, 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-26 18:00 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Directory grids - Thursday, March 26 2024 | maintenance | 1 hr, 37 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-22 16:29 | Emails Delayed | none | 0 second | We have identified and remediated the root cause of the issue affecting BetterCloud emails 3/22 at 8:31 AM to 11:...read more |
| 2024-03-21 18:11 | Slack Enterprise Grid Delays | major | 1 hr, 4 mins | We have resolved the issue that was causing delays for a subset of customers with the Slack Enterprise integratio...read more |
| 2024-03-13 13:32 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Content Scanning functionality - Thursday, ... | maintenance | 0 second | This maintenance window is postponed until further notice. A new maintenance window will be scheduled at a later ...read more |
| 2024-03-13 13:32 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Directory grids - Thursday, March 14 2024 | maintenance | 0 second | This maintenance window is postponed until further notice. A new maintenance window will be scheduled at a later ...read more |
| 2024-03-12 20:11 | [Scheduled] Scheduled Maintenance on app.bettercloud.com Files functionality - Tuesday, March 12 202... | maintenance | 4 hrs, 55 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-11 12:27 | Intermittent UI Outage: app.bettercloud.com | minor | 20 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |