Current Status: BigLeaf is UP
We checked the official BigLeaf status page for updates 2 mins, 54 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-03 22:00 | [Scheduled] Routine Network Maintenance - Dallas and Los Angeles Gateway Clusters | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-01 22:00 | [Scheduled] Routine Network Maintenance - Seattle Gateway Cluster | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-25 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-20 22:00 | [Scheduled] Routine Network Maintenance in the United States; Upgrades in SJC and DEN | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-18 19:00 | [Scheduled] Routine Network Maintenance -- NYC Gateway Cluster | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-11 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-25 22:30 | [Scheduled] Routine Maintenance - [DAL] Gateway Cluster | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-25 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-19 22:00 | [Scheduled] Routine Network Maintenance -SJC, DEN Gateway Clusters | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-11 22:00 | [Scheduled] Routine Network Maintenance -SEA Gateway Cluster | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-11 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-03 00:30 | Network Performance Issues - NYC | none | 0 second | Customers connected to our NYC gateway clusters may have experienced up to two brief periods of packet loss betwe...read more |
| 2025-01-31 13:01 | Network Performance Issues - NYC/CHI | none | 1 hr, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-28 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-22 11:08 | Bigleaf Support Line Issues | none | 7 hrs, 34 mins | Our phone service provider has resolved the issue and inbound call service is functioning normally. We apologize ...read more |
| 2025-01-14 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-14 13:47 | Network Performance Issues - NYC/CHI | minor | 1 hr, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-31 16:41 | Site and circuit alert emails delayed | critical | 1 hr, 8 mins | We have identified the root cause and deployed a fix for the problem. All site and circuit alerts should now be s...read more |
| 2024-12-17 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-03 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-19 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-18 20:00 | [Scheduled] Routine Maintenance - [DAL] Gateway Cluster | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-05 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-22 17:00 | [Scheduled] Bigleaf Cloud Connect and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-08 17:00 | [Scheduled] Bigleaf Web Dashboard and Alerting System Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-25 21:00 | [Scheduled] Routine Maintenance -- [DEN] Gateway Cluster | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-10 09:29 | Network Performance Issues - ATL/NYC | minor | 3 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-14 22:00 | [Scheduled] Routine Network Maintenance -- SJC Gateway Cluster | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-09 13:16 | Network Performance Issues - FRA | minor | 2 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-23 09:25 | Network Performance Issues - NYC | minor | 2 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-16 13:48 | Network Performance Issues - ATL | minor | 1 hr, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-10 12:00 | [Scheduled] Routine Maintenance -- [LON] Gateway Cluster | maintenance | 1 hr, 4 mins | The schedule maintenance has been completed.The schedule maintenance has been completed. |
| 2024-07-08 14:15 | Missing Site Metrics | none | 0 second | There are some missing site metrics in the performance page of the web dashboard between 11:00am PDT and 2:00pm P...read more |
| 2024-06-26 06:22 | Reachability problems to certain websites and services in DEN | minor | 45 mins | We've resolved all known reachability problems. If you are experiencing any access issues, or have questions, ple...read more |
| 2024-06-21 09:03 | Reachability problems for certain domains such as ADP | minor | 2 hrs, 11 mins | We've resolved all known reachability problems. If you are experiencing any access issues, or have questions, ple...read more |
| 2024-06-18 09:20 | Reachability problems for certain domains such as ADP and advisorcompass. | minor | 1 hr, 11 mins | We've resolved the reachability problems. From 9am to 12pm Central time, a few websites reachable through a direc...read more |
| 2024-05-20 13:32 | Bigleaf Support Line Issues | major | 1 hr, 33 mins | Our phone service provider has resolved the issue and inbound call service is functioning normally. We apologize ...read more |
| 2024-05-04 19:09 | Web Dashboard Issues | major | 1 hr, 32 mins | This issue has been resolved.This issue has been resolved. |
| 2024-04-24 05:30 | Bigleaf Support Line Issues | minor | 1 hr, 17 mins | This incident has been resolvedThis incident has been resolved |
| 2024-04-16 12:08 | Network Performance Issues - ATL | minor | 3 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-27 23:01 | [Scheduled] Emergency Maintenance - Denver Gateway Cluster | maintenance | 2 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-27 17:00 | [Scheduled] Bigleaf Web Dashboard and alerting system maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-30 08:59 | Bigleaf Homepage Unreachable | none | 57 mins | This issue has been resolved.This issue has been resolved. |
| 2023-12-05 17:00 | [Scheduled] Bigleaf Web Dashboard and alerting system maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-18 17:02 | Network Performance Issues -- LON | none | 1 hr, 9 mins | Our Provider's emergency maintenance window is completed.Our Provider's emergency maintenance window is completed. |
| 2023-11-16 19:00 | [Scheduled] Routine Maintenance -- U.S. Gateway Clusters | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-15 19:00 | [Scheduled] Routine Maintenance -- [ASH, DEN, SEA] Gateway Clusters | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-14 19:00 | [Scheduled] Routine Maintenance -- [ATL, DAL, LAX] Gateway Clusters | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-14 07:26 | Network Performance Issues -- San Jose, Chicago, NY | none | 4 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-13 19:00 | [Scheduled] Routine Maintenance -- [NYC, CHI, SJC] Gateway Clusters | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |