Current Status: BitGo is UP
We checked the official BitGo status page for updates 3 mins, 12 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-26 02:40 | [Scheduled] CELO Mainnet Migration | maintenance | 8 hrs, 5 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-25 20:00 | [Scheduled] CELO Mainnet Migration | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-24 14:20 | Trade Order Statuses are not updating | minor | 1 hr, 23 mins | Data Sync Issue has been resolved, and all Trade Statuses are up to date.Data Sync Issue has been resolved, and all Trade Statuses are up to date. |
| 2025-03-03 16:38 | Reporting Delays: Recent staking activity may not appear in reports | minor | 14 hrs, 45 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-27 13:29 | We’re experiencing intermittent failures on some trade orders | none | 1 hr, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-24 05:00 | [Scheduled] Staking Service Upgrade | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-19 19:20 | Delay processing SOL transactions | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-02-18 07:55 | Delays in processing requests across the platform | critical | 75 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-08 00:00 | polygon transactions are delayed | minor | 7 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-04 14:45 | XRP Mainnet Halt: Global Issue Impacting Transactions | critical | 1 hr, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-04 13:58 | Delayed Reporting - Recent activity may not appear in reports | minor | 3 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-02 21:06 | Issue with sending email notifications | minor | 14 hrs, 1 min | This incident has been resolved.This incident has been resolved. |
| 2025-02-02 18:43 | Issue with sending email notifications | minor | 2 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-20 11:37 | TSS transactions cannot be signed | minor | 1 hr, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-13 22:57 | We are facing issues in syncing with the Ton network | major | 4 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-06 18:51 | Issues indexing unconfirmed BTC notifications | major | 7 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-17 16:56 | Issue with AVAX staking | major | 71 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-17 03:38 | Issue processing AVAXC withdrawals | minor | 4 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-16 10:26 | Issues processing AVAX-P Transactions | minor | 6 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-06 20:44 | “Delay in processing SUI transactions” | critical | 58 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-06 07:45 | Delay Processing SUI transactions | critical | 12 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-06 01:08 | Delay processing SOL transactions | critical | 1 hr, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-05 09:08 | Clients receiving margin position detail emails | none | 5 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-05 01:26 | Delay in processing AVAXC transactions | critical | 3 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-03 12:36 | Delays in processing of transactions | major | 3 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-29 07:57 | Delay processing Polygon transactions | critical | 4 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-26 21:42 | Delay in Processing SOL Transactions | minor | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-26 16:58 | Delay in Processing SOL Transactions | minor | 2 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-23 11:11 | Delays in processing new user KYC information | minor | 7 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-20 14:30 | Issues with Covering Open Margin Positions | minor | 2 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-16 08:58 | Degraded performance from Data Warehouse vendor causing delay in populating recent activity in repor... | minor | 14 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-14 17:01 | Delay in Processing Optimism Transactions | minor | 17 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-13 04:32 | Delay in populating latest activities in reports | minor | 16 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-12 23:42 | Issue processing XRP transactions | critical | 15 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-09 11:24 | Delay in Trades Status | major | 49 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-24 03:21 | Delay in processing email notifications | none | 1 hr, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-23 05:00 | Delay in Processing SOL Transactions | critical | 2 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-22 05:05 | Delay in Processing DASH Transactions | critical | 25 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-19 20:01 | Issue with processing Webhook notifications | minor | 3 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-13 21:00 | BitGo Login Page Error (Testnet) | major | 14 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-13 17:32 | BitGo Login Page Error | major | 17 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-10 08:24 | Issue with New User Sign-Ups | major | 4 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-09 17:44 | New User Sign-Ups Temporarily Disabled | major | 3 hrs, 55 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-03 00:38 | Issue processing SOL withdrawals | major | 5 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-01 09:39 | Issues with building EOS transactions | major | 4 hrs, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-27 05:30 | Issue processing EOS withdrawals | critical | 18 hrs, 52 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-27 01:18 | Delay processing EOS transactions | critical | 2 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-26 15:13 | Issue with processing TON transactions | minor | 82 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-22 19:48 | Issue accessing BitGo platform/API - throwing 5XXs error | critical | 52 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-20 23:45 | Delay processing SOL transactions | minor | 2 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |