Current Status: calix is UP
We checked the official calix status page for updates 45 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-03 19:00 | [Scheduled] Calix Cloud Infrastructure Maintenance - United States | maintenance | 25 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-04-02 19:00 | [Scheduled] Calix Cloud Infrastructure Maintenance - Canada | maintenance | 25 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-31 02:00 | [Scheduled] Calix Cloud Infrastructure Maintenance - United States | maintenance | 1 hr, 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-01 19:00 | [Scheduled] Scheduled Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-11 18:30 | [Scheduled] Calix 25.1 Cloud Upgrade | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-31 05:20 | Product Outage: Calix Operations Cloud | critical | 2 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-30 22:00 | [Scheduled] Calix Cloud Infrastructure Maintenance - United States and Canada | maintenance | 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-19 01:30 | [Scheduled] Calix Cloud Infrastructure Maintenance - Canada | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-10 07:16 | Product Disruption: Calix Service Cloud >> Systems showing Degraded (due to Tr069 connection down) i... | major | 9 hrs, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-12 18:30 | [Scheduled] Calix 24.4 Cloud Upgrade | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-05 06:09 | Product Disruption: Calix Service Cloud >> Telemetry Connection | major | 1 hr, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-05 00:00 | [Scheduled] Calix Cloud Infrastructure Maintenance - United States | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-04 21:00 | [Scheduled] Calix Cloud Infrastructure Maintenance - Canada | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-28 22:30 | [Scheduled] Calix Cloud Infrastructure Maintenance - All Regions | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-27 10:02 | Product Disruption: Calix Operations Cloud >> Alarming and Email Notifications | major | 9 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-18 22:00 | [Scheduled] Calix Cloud Infrastructure Maintenance - US region | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-04 07:24 | Product Disruption: Calix Engagement Cloud >> Segments and Campaigns | major | 1 hr, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-04 07:20 | Product Disruption: Calix Engagement Cloud >> Segments and Campaigns | none | 0 second | We are currently investigating this issue.We are currently investigating this issue. |
| 2024-08-16 13:26 | Product Disruption: Calix Engagement Cloud >> Segments and Campaigns >> Explore Lenses and Campaigns | none | 47 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-13 19:30 | [Scheduled] Calix 24.3 Cloud Upgrade | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-06 06:46 | Product Disruption: Calix Service Cloud >> Subscriber Turn Up and Troubleshooting (GUI and API) | major | 4 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-24 06:00 | Product Disruption: Calix Service Cloud >> Telemetry Connection | major | 0 second | We detected and resolved a disruption of the Telemetry Connection to Calix Service Cloud. Additional details rega...read more |
| 2024-07-10 19:20 | [Scheduled] Calix Cloud Infrastructure Maintenance - US region | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-05 19:00 | [Scheduled] Calix Cloud Infrastructure Maintenance - US region | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-31 09:27 | Product Disruption: Product Disruption: Calix Service Cloud >> Telemetry Connection | major | 1 hr, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-14 19:30 | [Scheduled] Calix 24.2 Cloud Upgrade | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-09 08:37 | Product Disruption: Calix Operations Cloud >> Alarming, Alarm Notifications, and Service Provisionin... | major | 5 hrs, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-07 06:06 | Product Disruption: Calix Operations Cloud >> Alarming and Alarm Notifications for AXOS OLTs | major | 7 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-03 08:19 | Product Disruption: Calix Operations Cloud >> Alarming and Alarm Notifications | major | 6 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-02 21:15 | [Scheduled] Calix Cloud Infrastructure Maintenance - US Region | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-25 21:00 | [Scheduled] Calix Cloud Infrastructure Maintenance - US region | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-16 14:22 | Product Disruption: Calix Operations Cloud >> System Alarms | major | 1 hr, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-16 06:00 | Product Disruption: Calix Service Cloud >> Telemetry Connection | major | 0 second | We have resolved an issue with Calix CPE being unable to connect to the Calix Telemetry Service on the Domestic P...read more |
| 2024-03-06 14:57 | Performance Speed Tests not executing | major | 7 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-01 15:21 | Performance Testing Unavailable | major | 25 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-01 05:09 | Partial Outage: [Calix Engagement Cloud, Calix Service Cloud - US]. Gateway timeout errors in Engage... | major | 4 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-14 07:05 | US Instances of Cloud Experiencing Slow Responses and Login Issues | critical | 2 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-14 02:20 | [Scheduled] Calix 24.1 Cloud Upgrade | maintenance | 1 hr, 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-25 07:47 | Partial Outage: [Services Cloud] US Instance - Slow responses in Service Cloud when loading the subs... | critical | 3 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-25 05:14 | Major Outage: [Calix Cloud] Calix systems are unable to connect to Calix Telemetry Service. | critical | 4 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-17 13:52 | [Scheduled] Calix Cloud Infrastructure Maintenance - US region | maintenance | 0 second | This maintenance is being canceled at this time. When it is rescheduled, a new notice will be posted.This maintenance is being canceled at this time. When it is rescheduled, a new notice will be posted. |
| 2024-01-17 01:25 | Partial Outage: [Calix Cloud] Calix systems are unable to connect to Calix Telemetry Service. | critical | 29 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-03 22:00 | [Scheduled] Calix Cloud Infrastructure Maintenance - Canada region | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-03 11:58 | SFTP Uploads to https://upload-ca.calix.com/ Timing Out | major | 1 hr, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-16 09:11 | Partial Outage: [Calix Cloud] Calix systems are unable to connect to Calix Telemetry Service. | major | 2 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-15 06:17 | Calix systems are unable to connect to Calix Telemetry Service. | major | 9 hrs, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-28 12:15 | Calix Telemetry Connectivity Issues | critical | 23 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-14 18:30 | [Scheduled] Calix 23.4 Cloud Upgrade | maintenance | 9 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-26 06:53 | Errors returned when changing ProtectIQ or ExperienceIQ settings | major | 4 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-11 09:17 | Real Time Traffic Reporting may be unavailable in Calix Cloud | major | 2 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |