Caseware-cloud Status

Is caseware-cloud down?

Current Status: caseware-cloud is UP

We checked the official caseware-cloud status page for updates 1 min, 6 seconds ago.

Past caseware-cloud Incidents

Source: Official caseware-cloud status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-01 08:03 SmartSync Cloud Service, Partial Outage for Europe users
major
26 mins

SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenien...

2025-03-31 22:28 Sherlock, Degraded Performance for Canada users
minor
41 mins

Sherlock monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.Sherlock monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.

2025-03-31 21:30 SmartSync Cloud Service, Partial Outage for Canada users
major
1 hr, 24 mins

This incident has been resolved.This incident has been resolved.

2025-03-31 16:58 SmartSync Cloud Service, Partial Outage for Canada users
major
22 mins

SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenien...

2025-03-31 15:07 Cloud-based Engagement Solutions, Partial Outage for Europe, United Kingdom users
major
28 mins

Cloud-based Engagement Solutions monitoring has resumed successfully - Incident Resolved. We apologize for any in...

2025-03-27 21:28 Caseware SmartSync Cloud Service, Partial Outage for United States users
major
1 hr, 2 mins

This incident has been resolved.This incident has been resolved.

2025-03-27 18:43 Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Pl...
critical
2 hrs, 46 mins

Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherl...

2025-03-27 10:16 Cloud-based Engagement Solutions, Degraded Performance for Europe, United Kingdom users
minor
19 mins

Cloud-based Engagement Solutions monitoring has resumed successfully - Incident Resolved. We apologize for any in...

2025-03-27 09:41 Cloud-based Engagement Solutions, Degraded Performance for Europe, United Kingdom users
minor
54 mins

Cloud-based Engagement Solutions monitoring has resumed successfully - Incident Resolved. We apologize for any in...

2025-03-27 02:00 [Scheduled] Caseware Cloud Service Maintenance Notification Canada
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-27 01:00 [Scheduled] Caseware Cloud Service Maintenance Notification United States
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-25 14:23 Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Pl...
major
1 hr, 29 mins

Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherl...

2025-03-24 15:25 Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Pl...
major
1 hr, 26 mins

Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherl...

2025-03-21 14:59 Data Analytics Platform, Partial Outage for United States Users
major
26 mins

Data Analytics Platform - Imports Service, in the United States region(s) monitoring has resumed successfully - ...

2025-03-20 01:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Ca...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-19 19:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Asi...
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-19 11:39 Cloud-based Engagement Solutions, Degraded Performance for Europe users
minor
1 hr, 4 mins

Cloud-based Engagement Solutions monitoring has resumed successfully - Incident Resolved. We apologize for any in...

2025-03-18 01:00 [Scheduled] Caseware Cloud Service Maintenance Notification Canada
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-17 19:00 [Scheduled] Caseware Cloud Service Maintenance Notification Asia Pacific and Europe
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-14 05:00 [Scheduled] Caseware Cloud Service Maintenance Notification Canada and United States
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-13 22:00 [Scheduled] Caseware Cloud Service Maintenance Notification Europe
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-12 16:00 [Scheduled] Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions for A...
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-12 01:00 [Scheduled] Caseware Cloud Service Maintenance Notification Canada
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-11 20:00 [Scheduled] Caseware Cloud Service Maintenance Notification Asia Pacific and Europe
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-11 15:00 [Scheduled] Caseware Cloud Service Maintenance Notification Asia Pacific
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-08 07:48 SmartSync Cloud Service, Partial Outage for United States users
major
7 mins

SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenien...

2025-03-08 07:14 SmartSync Cloud Service, Degraded Performance for United States users
minor
40 mins

SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenien...

2025-03-07 02:00 [Scheduled] Caseware Cloud Service Maintenance Notification Canada
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-06 22:00 [Scheduled] Caseware Cloud Service Maintenance Notification Europe Region
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-04 19:00 [Scheduled] Caseware Cloud Service Maintenance Notification Asia Pacific
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-04 17:00 [Scheduled] Caseware Cloud Service Maintenance Notification Asia Pacific
maintenance
0 second

Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary.

2025-03-03 21:00 [Scheduled] Caseware Cloud Service Maintenance Notification Asia Pacific
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-03 18:30 [Scheduled] Caseware Cloud Service Maintenance Notification Asia Pacific
maintenance
0 second

Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary.

2025-02-26 02:00 [Scheduled] Caseware Cloud Service Maintenance Notification Canada
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-25 20:04 Cloud-based Engagement Solutions, Partial Outage for United States users
major
5 hrs, 38 mins

The source of the Cloud-based Engagement Solutions Partial Outage for the DAS product affecting some forms has be...

2025-02-21 23:30 [Scheduled] Caseware Cloud Service Maintenance Notification Europe Region
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-17 16:55 Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Pl...
minor
43 mins

Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherl...

2025-02-16 02:00 [Scheduled] Caseware Cloud Service Maintenance Notification Asia Pacific, United States, Canada and ...
maintenance
1 hr, 6 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-14 04:07 Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Pl...
critical
23 mins

Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform monito...

2025-02-11 02:00 [Scheduled] Caseware Cloud Service Maintenance Notification Canada and United States
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-10 21:00 [Scheduled] Caseware Cloud Service Maintenance Notification Europe
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-10 21:00 [Scheduled] Caseware Cloud Service Maintenance Notification Asia Pacific
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-06 18:27 SmartSync Cloud Service, Degraded Performance for United States users
minor
37 mins

SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenien...

2025-02-06 17:02 Cloud-based Engagement Solutions, Partial Outage for United States users
major
2 hrs, 36 mins

Cloud-based Engagement Solutions monitoring has resumed successfully - Incident Resolved. We apologize for any in...

2025-02-06 05:00 [Scheduled] Cloud-based Engagement Solutions, SmartSync Cloud Service, Data Analytics Platform and S...
maintenance
1 hr, 16 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-06 02:43 SmartSync Cloud Service, Partial Outage for United States users
critical
1 hr, 26 mins

SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenien...

2025-02-06 02:22 Data Analytics Platform, Partial Outage for Asia Pacific users
none
15 mins

Data Analytics Platform monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenien...

2025-02-06 02:00 [Scheduled] Caseware Cloud Service Maintenance Notification United States
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-04 16:00 [Scheduled] Caseware Cloud Service Maintenance Notification Asia Pacific
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-04 07:07 Cloud-based Engagement Solutions, Degraded Performance for Europe users
minor
42 mins

Cloud-based Engagement Solutions monitoring has resumed successfully - Incident Resolved. We apologize for any in...