Castle Status

Is Castle down?

Current Status: Castle is UP

We checked the official Castle status page for updates 3 mins, 38 seconds ago.

Past Castle Incidents

Source: Official Castle status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-03-08 07:00 [Scheduled] Underlying infrastructure maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-29 03:29 Partial service degradation
none
0 second

Jan 29, 03:29 UTCResolved - This incident has been resolved.Jan 29, 01:56 UTCMonitoring - A fix has been implemen...

2025-01-16 22:42 Partial API Outage
none
0 second

Jan 16, 22:42 UTCResolved - This incident has been resolved.Jan 16, 22:42 UTCResolved - This incident has been resolved.

2024-10-31 21:30 Slightly elevated number of 5xx responses
none
0 second

Oct 31, 21:30 UTCResolved - A fix has been implemented and all issues are resolved.Oct 31, 15:29 UTCIdentified - ...

2024-07-20 08:00 Underlying infrastructure maintenance
none
0 second

Jul 20, 08:00 UTCCompleted - The scheduled maintenance has been completed.Jul 20, 07:00 UTCIn progress - Schedule...

2024-07-09 19:53 Partial service degradation
none
0 second

Jul 9, 19:53 UTCResolved - This incident has been resolved.Jul 9, 19:04 UTCMonitoring - A fix has been implemen...

2024-06-27 17:15 Dashboard downtime
none
0 second

Jun 27, 17:15 UTCResolved - This incident has been resolved.Jun 27, 17:08 UTCMonitoring - A fix has been implemen...

2024-06-13 10:50 Service degradation
none
0 second

Jun 13, 10:50 UTCResolved - This incident has been resolved.Jun 13, 10:16 UTCMonitoring - A fix has been implemen...

2024-01-07 09:00 Underlying infrastructure maintenance
none
0 second

Jan 7, 09:00 UTCCompleted - The scheduled maintenance has been completed.Jan 7, 07:00 UTCIn progress - Schedule...

2023-09-02 07:00 Underlying infrastructure maintenance
none
0 second

Sep 2, 07:00 UTCCompleted - The scheduled maintenance has been completed.Sep 2, 06:00 UTCIn progress - Schedule...

2023-08-03 13:56 Partial unavailability dashboard
none
0 second

Aug 3, 13:56 UTCResolved - This incident has been resolved.Aug 3, 13:27 UTCMonitoring - A fix has been implemen...

2023-04-22 07:00 Dashboard maintenance
none
0 second

Apr 22, 07:00 UTCCompleted - The scheduled maintenance has been completed.Apr 22, 04:00 UTCIn progress - Schedule...

2023-03-04 08:00 Underlying infrastructure maintenance
none
0 second

Mar 4, 08:00 UTCCompleted - The scheduled maintenance has been completed.Mar 4, 07:00 UTCIn progress - Schedule...

2023-02-22 07:39 Intermittent 5xx API errors
none
0 second

Feb 22, 07:39 UTCResolved - Our team has thoroughly investigated the issue and determined that the root cause is ...

2023-01-22 00:58 Service degradation
none
0 second

Jan 22, 00:58 UTCResolved - The APIs are back to full operation and we're assessing any impact on the data during...

2022-12-07 08:00 Underlying infrastructure maintenance
none
0 second

Dec 7, 08:00 UTCCompleted - The scheduled maintenance has been completed.Dec 7, 07:00 UTCIn progress - Schedule...

2022-08-22 13:08 Partial database outage
none
0 second

Aug 22, 13:08 UTCResolved - This incident has been resolved.Aug 22, 06:57 UTCIdentified - We are investigating an...

2022-08-08 19:03 API downtime
none
0 second

Aug 8, 19:03 UTCResolved - This incident has been resolved.Aug 8, 17:37 UTCMonitoring - A fix has been implemen...

2022-07-11 15:19 Data ingestion issue in the Explore tab
none
0 second

Jul 11, 15:19 UTCResolved - This incident has been resolved.Jul 11, 14:22 UTCMonitoring - We have resolved the co...

2022-06-16 06:41 API performance degradation
none
0 second

Jun 16, 06:41 UTCResolved - This incident has been resolved.Jun 16, 06:01 UTCMonitoring - We see improved respons...

2022-06-15 16:37 Internal services issue
none
0 second

Jun 15, 16:37 UTCResolved - Internal systems are stable.Jun 15, 15:46 UTCMonitoring - We have implemented a fix a...

2021-12-22 21:31 Amazon Web Services disruption
none
0 second

Dec 22, 21:31 UTCResolved - Amazon Web Services mitigated majority of issues around EC2. We will continue to moni...

2021-12-07 22:35 Potential service disruption
none
0 second

Dec 7, 22:35 UTCResolved - Most of the AWS systems are working already and the few that are not are recovering f...

2021-11-05 17:30 API slowdown
none
0 second

Nov 5, 17:30 UTCResolved - Our APIs have slowed down due to a database issue.Nov 5, 17:30 UTCResolved - Our APIs have slowed down due to a database issue.

2021-09-06 20:04 API Downtime
none
0 second

Sep 6, 20:04 UTCResolved - At 2021-09-06 20:04 UTC we experienced an AWS hardware failure with one of our main d...

2021-08-30 14:43 Lost events in Castle Dashboard
none
0 second

Between 14:43 and 15:31 UTC Castle experienced an infrastructure issue with our message queuing system that cause...

2021-04-04 13:56 Service disruption
minor
30 mins

System is back to normal. We will follow up with more details about this incidentSystem is back to normal. We will follow up with more details about this incident

2021-03-30 12:09 Service disruption
critical
4 hrs, 19 mins

Systems are operating normally and we have put mitigation measures in place to ensure the issue does not reoccur....