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| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-12-02 16:00 | [Scheduled] Scheduled Maintenance Notification: December 2 - 13, 2024 : Impacted services: Consumpti... | maintenance | 252 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-02 12:00 | Performance degraded in Control Plane US Prod Region. | none | 0 second | Current Status: Our teams have identified an issue/degraded performance in the Control Plane US Prod Region. The ...read more |
| 2024-11-15 12:41 | Cloudera Single sign-on (CSSO) login interruption | major | 3 hrs, 20 mins | Our teams confirmed that our Cloudera Single Sign-on (CSSO) is now stable and operational. We apologize for any...read more |
| 2024-10-22 16:07 | Daily consumption report is not showing current usage data | none | 52 hrs, 6 mins | Our teams have successfully deployed a fix for the issue and confirmed that the issue has been resolved. The data...read more |
| 2024-09-18 22:03 | Cloudera Data Engineering (CDE) - New Installs & In-place upgrade fails | none | 286 hrs, 6 mins | Current Status: We have successfully deployed a fix for the issue and confirmed that it has been resolved. Cu...read more |
| 2024-08-29 18:09 | FreeIPA servers shows unreachable | major | 44 mins | Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been re...read more |
| 2024-07-24 16:00 | [Scheduled] Planned maintenance activity on Control plane | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-22 21:23 | CDP Control Plane - Planned Maintenance Activity. | none | 0 second | Current Status: Our teams will be performing a planned maintenance of our Control plane on Wednesday July 24th b...read more |
| 2024-07-13 02:00 | Users unable to login to CDP Public Cloud console | none | 0 second | Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been re...read more |
| 2024-07-11 15:53 | Daily consumption report is not showing current usage data | none | 88 hrs, 56 mins | Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been re...read more |
| 2024-06-28 02:25 | Cloudera AI Inference and Model registry Creation Failures | major | 9 hrs, 25 mins | Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been re...read more |
| 2024-06-05 05:44 | FreeIPA is unable to reach the US West Control Plane | major | 1 hr, 38 mins | Our teams have successfully deployed a fix for the issue and confirmed that the issue has been resolved. If you a...read more |
| 2024-05-15 21:45 | CML Upgrade Re-enabled. | none | 0 second | The issue impacting upgrades for workspaces in CML Public Cloud was fixed with version 2.0.45-b80. The CML upgrad...read more |
| 2024-05-14 05:22 | CML Upgrade Disabled Temporarily | minor | 0 second | We detected a bug that is impacting upgrades for workspaces in CML Public Cloud. The team is already working on a...read more |
| 2024-04-17 12:10 | Mangement console is impacted at the control plane for US West | minor | 26 mins | Our teams have successfully deployed a fix for the issue and confirmed that the issue has been resolved. If you a...read more |
| 2024-03-20 15:32 | CML/CDE/CDF cluster upgrade | minor | 0 second | Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been re...read more |
| 2024-03-13 15:56 | Potential issues with new environment creation | minor | 24 mins | Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been re...read more |
| 2024-03-08 20:49 | Intermittent issues accessing Cloudera Manager and other UI’s | minor | 26 mins | Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been re...read more |
| 2024-03-01 20:52 | CDW - Potential Degrade Performance | none | 46 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-26 17:50 | CML/CDW/CDF/CDE private deployments are failing in EU Control Plane region. | minor | 45 hrs, 19 mins | Current Status: Our teams have confirmed that the solution implemented has addressed the issue. If you continue t...read more |
| 2024-02-22 03:35 | https://archive.cloudera.com/ is temporarily unavailable. | major | 16 mins | Current Status: Our teams have confirmed that the solution implemented has addressed the issue. If you continue t...read more |
| 2024-02-14 16:05 | FreeIPA clusters are in an unreachable state | major | 1 hr, 45 mins | Current Status: Our teams have confirmation that the solution implemented has addressed the issue. If you continu...read more |
| 2024-02-14 11:00 | FreeIPA clusters went into unreachable state momentarily. | minor | 0 second | We received reports of FreeIPA going into unreachable state for a few of our customers.On investigating we found ...read more |
| 2024-01-31 10:00 | Degraded connectivity issues between Control plane and workload clusters | minor | 0 second | We observed degraded connectivity issues between control plane and workload for a subset of customers. This impa...read more |
| 2023-11-10 21:13 | Clusters on the US Control Plane in an unreachable state | critical | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-03 10:28 | EU Control plane has issues accessing workload UIs | major | 1 hr, 1 min | Our teams have successfully deployed a fix for the issue and confirmed that the issue has been resolved. If you a...read more |
| 2023-11-03 07:50 | cdp login not useable against EU and AP control planes | minor | 0 second | The cdp cli login was not working in EU and AP. It was remediated at about 11:40am PST Mon Nov 6The cdp cli login was not working in EU and AP. It was remediated at about 11:40am PST Mon Nov 6 |
| 2023-10-05 19:27 | Control Plane Issues | major | 3 hrs, 40 mins | The fix implemented has seen positive results, resolving connectivity issues.The fix implemented has seen positive results, resolving connectivity issues. |
| 2023-08-08 03:01 | [Scheduled] CDP Public Cloud Control Plane (EU-1) will be under maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-13 20:50 | Possible failures with workloads in AWS us-east-1. | none | 1 hr, 59 mins | AWS confirms that the issues in us-east-1 are resolved. For full details, refer to https://health.aws.amazon.com/...read more |
| 2023-05-31 08:35 | CDP landing page is not working. SSO continues to work. | minor | 4 hrs, 10 mins | CDP landing page is working now. The issue has been resolved.CDP landing page is working now. The issue has been resolved. |
| 2023-05-22 20:45 | [Scheduled] Urgent maintenance impacting CML, CDF, CDE | maintenance | 16 mins | Completed with no interruption of the service in question.Completed with no interruption of the service in question. |
| 2023-05-03 12:57 | CDW virtual warehouse running in Azure cloud are experiencing issues | minor | 5 hrs, 56 mins | A fix has been released and to upgrade refer https://my.cloudera.com/knowledge/TSB-2023-670-Hue-frontend-may-beco...read more |
| 2023-04-18 08:32 | Customer workloads in Azure cloud experiencing degraded performance | major | 3 hrs, 57 mins | Datahub and Datalake services are fully operational now. Incident is now resolvedDatahub and Datalake services are fully operational now. Incident is now resolved |
| 2023-03-21 17:47 | CDP Control plane operations are impacted | minor | 2 hrs, 28 mins | Error rate has subsided and services are operating normally.Error rate has subsided and services are operating normally. |
| 2023-03-02 13:00 | CDP Control plane experiencing issues with CDW UI | major | 4 hrs, 28 mins | The system is now stable.The system is now stable. |
| 2023-03-01 17:35 | CDP Control plane experiencing issues with CDW UI | major | 0 second | The CDW UI was not responding. The service has been recovered. The root-cause investigation is ongoing, along w...read more |
| 2023-02-17 07:41 | CDP Control plane experiencing some problem | none | 3 hrs, 10 mins | This incident has been resolved and the CDP Control plane is working as expected. we will publish the RCA as soon...read more |
| 2023-02-13 04:18 | CDP Control plane operations are impacted | critical | 2 hrs, 2 mins | This incident has been resolved and the CDP Control plane is working as expected. we will publish the RCA as soon...read more |
| 2023-02-06 11:12 | Potential downtime to CML experience | minor | 37 mins | CML service is back up and operating as expected in all the regions.CML service is back up and operating as expected in all the regions. |
| 2023-01-25 02:00 | Workload orchestration for Azure impacted due to Azure networking Outage | none | 0 second | Orchestration of CDP workload clusters on Azure was impaired due to Azure networking outage. This would have resu...read more |
| 2023-01-18 14:00 | Intermittent issues with the US Control plane. | major | 2 hrs, 40 mins | All services are back up and operating as expected.All services are back up and operating as expected. |
| 2023-01-18 03:00 | Intermittent availability issues with Cloudera Data Warehouse service [CDW] | major | 0 second | The CDW service had intermittent availability issues due to which operations like orchestration and administratio...read more |
| 2022-12-10 17:00 | [Scheduled] CDP Control Plane: Maintenance: Dec 10th - 3 hours | maintenance | 1 hr, 1 min | The scheduled maintenance has been completed in all regions.The scheduled maintenance has been completed in all regions. |
| 2022-11-22 03:13 | We are investigating issues with the Data Warehouse web UI | minor | 33 mins | The issue has been resolved after resolving issues in an application load balancer.The issue has been resolved after resolving issues in an application load balancer. |
| 2022-10-13 18:30 | Delays processing workloads in WXM | major | 25 hrs, 45 mins | Mitigation was successful and workload processing has resumed.Mitigation was successful and workload processing has resumed. |
| 2022-09-28 18:15 | We are investigating intermittent errors resulting from issues in AWS us-west-2 | major | 3 hrs, 8 mins | AWS reports this issue as resolved. Excerpt from incident: [02:05 PM PDT] As of 1:43 PM PDT, error rates and la...read more |
| 2022-09-14 05:30 | [Scheduled] CDP Control Plane Maintenance - minor disruption | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-30 11:00 | Orchestration of workloads on Microsoft Azure maybe impacted | none | 2 hrs, 55 mins | Given there is a workaround published by Microsoft Azure, we are closing this incident. For further updates pleas...read more |
| 2022-08-24 20:24 | Intermittent issues in US-West Control Plane | critical | 0 second | Due to issues in AWS us-west-2, some CDP services were intermittently unavailable or slow to respond. For more in...read more |