Current Status: cloudways is UP
We checked the official cloudways status page for updates 5 mins, 6 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-01 09:59 | DNS Made Easy Issue | minor | 33 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-31 18:13 | Elastic Email Issue | minor | 0 second | A fix has been implemented and we are monitoring the results.A fix has been implemented and we are monitoring the results. |
| 2025-03-16 06:00 | [Scheduled] Scheduled Platform Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-08 06:00 | [Scheduled] Scheduled Platform Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-26 16:28 | Slack Support Disruption | minor | 27 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-17 21:09 | SSL Renewal & Installation Issues – Let's Encrypt | minor | 59 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-15 06:00 | [Scheduled] Scheduled Platform Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-12 04:38 | Linode Maintenance Affecting Server Creation | major | 1 hr, 48 mins | The schedule maintenance by our upstream provider Linode has been completed now.The schedule maintenance by our upstream provider Linode has been completed now. |
| 2025-02-11 10:53 | Rackspace webmail login issue for new user | minor | 4 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-08 06:00 | [Scheduled] Scheduled Platform Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-23 15:07 | Unable to Create Mailbox in Rackspace | minor | 162 hrs, 19 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-21 12:41 | Issue with Adding Domains and Managing DNS Records in DNS Made Easy | major | 1 hr, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-18 08:30 | [Scheduled] Scheduled Maintenance for Chat Tool | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-08 15:25 | Stripe Account Connection Issue | minor | 49 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-07 15:50 | Unable to Access Rackspace Webmail | minor | 24 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-06 16:55 | Rackspace webmail login issue | minor | 10 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-16 10:01 | Support Ticket System Temporarily Unavailable | minor | 80 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-15 19:30 | Temporary Service Disruption for Team Member Login | none | 2 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-15 06:00 | [Scheduled] Cloudways Platform Experience Upgrade | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-02 09:14 | Rackpsace Webmail login issues | minor | 42 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-27 11:28 | Networking Issues in Digital Ocean SFO3 Region | major | 3 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-24 21:02 | Rackspace Webmail Login Issue | critical | 8 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-22 12:41 | Operational Impact Due to Server Repository Issue | minor | 3 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-20 11:37 | Temporary Impact on Platform Operations for Cloudways Autonomous. | none | 10 hrs, 20 mins | We’re happy to inform that all platform operations have been fully restored. The previously affected operations c...read more |
| 2024-11-11 18:14 | Autonomous US Region Partial Filestore issue | minor | 11 hrs, 38 mins | All the remaining impacted websites are now back online, and services are functioning as expected. We appreciate ...read more |
| 2024-11-11 04:00 | [Scheduled] Scheduled Cloudways Website Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-07 06:21 | Issue with New Server Provisioning | major | 1 hr, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-05 04:37 | Issue with Chat tool | major | 3 hrs | This incident has been resolved.This incident has been resolved. |
| 2024-11-01 01:46 | Lets Encrypt Installation Faliure due to downtime of acme endpoints | none | 1 hr, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 20:56 | Accessibility issues with Rackspace webmail portal | major | 6 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-21 10:13 | Latency Issue on chat support (Intercom) | minor | 1 hr, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-17 10:55 | Elastic Email Service Interruption | minor | 166 hrs, 24 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-17 05:00 | [Scheduled] Scheduled Platform Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-15 16:45 | Elastic Email Service Interruption | major | 14 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-14 14:07 | Rackpsace Webmail login issues | major | 3 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-08 08:00 | [Scheduled] Scheduled Platform Maintenance | maintenance | 127 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-05 03:01 | Rackpsace Webmail login issues | major | 34 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-03 04:33 | Rackpsace Webmail login issues | minor | 5 hrs, 46 mins | This issue has been resolved.This issue has been resolved. |
| 2024-09-27 18:18 | Slowness issues on Cloudways Platform | minor | 1 hr, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-16 07:54 | Platform Maintenance Activity | none | 120 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-10 02:35 | UI Operation Failures on Singapore Servers | minor | 7 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-09 14:41 | Issue with Rackspace webmail | minor | 2 hrs, 56 mins | This incident has been resolvedThis incident has been resolved |
| 2024-08-31 05:56 | Slowness issues on Cloudways Platform | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-08-23 09:24 | Intermittent slowness on the platform | minor | 4 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-13 13:42 | Intermittent issues on the Platform | minor | 4 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-09 15:17 | Cloudways Autonomous: US Region Intermittent Timeout | none | 65 hrs, 29 mins | We have been closely monitoring all the affected applications and are pleased to confirm that they are fully oper...read more |
| 2024-08-09 12:59 | Issue with Inbox in Chat Tool | minor | 2 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-05 18:59 | Service Management Errors Across All DigitalOcean Regions | minor | 5 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-05 17:23 | Intermittent issues on the Platform | minor | 1 hr, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-04 16:40 | Service Disruption - Elastic Email service | minor | 6 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |