CodeTwo Status

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Current Status: CodeTwo is UP

We checked the official CodeTwo status page for updates 50 seconds ago.

Past CodeTwo Incidents

Source: Official CodeTwo status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-03-14 11:09 [Global] CodeTwo Outlook Addin availability issues
minor
77 hrs, 30 mins

Most impacted customers have confirmed that Microsoft's fix has successfully propagated to their Microsoft 365 te...

2025-02-26 11:49 [Global] CodeTwo Admin Panel availability issues
minor
27 mins

The incident has been resolved. The root cause appeared to be a problem with Azure AD B2C. Restarting the affecte...

2024-11-12 10:00 [Scheduled] Scheduled maintenance: CodeTwo Web Add-in
maintenance
57 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-07-30 13:45 [Global] Microsoft 365 services not available for some users in multiple regions
minor
4 hrs, 31 mins

Microsoft is now actively looking into this issue because the problem is on their end and affects connectivity to...

2024-07-22 16:33 [Global] Outlook add-ins might not work
minor
4 hrs, 29 mins

This incident has been resolved.This incident has been resolved.

2024-06-27 02:09 [Australia] Email processing delays
minor
1 hr, 6 mins

This incident has been resolved. Delayed emails have been delivered with signatures. For more information about ...

2024-06-25 13:36 [Europe] Outlook add-ins in Microsoft 365 are not working or working intermittently
minor
1 hr, 42 mins

Microsoft is now actively looking into this issue because the problem is on their end and affects all add-ins, in...

2024-05-05 15:51 [Global] Users are unable to log in to Admin Panel due to Microsoft Azure B2C issues
minor
7 hrs, 42 mins

This incident has been resolved.This incident has been resolved.

2024-05-05 14:32 [Global] Users are unable to log in to Admin Panel
minor
1 hr, 1 min

This incident has been resolved.This incident has been resolved.

2024-04-04 14:18 [North Central US] Email delivery delays
minor
23 mins

All services are fully operational now. We will keep actively monitoring this region to make sure everything runs...

2024-03-15 08:20 [Germany West Central] Outlook add-in issues - signatures might not be added again
minor
8 hrs, 42 mins

As Microsoft is actively looking for the solution, we are closing this incident because it is not CodeTwo related...

2024-03-14 11:23 [Germany] Outlook add-in might not add signatures in Outlook for Windows
minor
1 hr, 24 mins

This incident has been resolved.This incident has been resolved.

2023-12-28 10:00 [Scheduled] Scheduled maintenance: CodeTwo Web Add-in
maintenance
1 hr, 3 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2023-07-26 10:33 [Global] Auto replies incorrectly considered as spam and not delivered to recipients
minor
21 hrs, 24 mins

We have confirmed this is a solely Microsoft issue (not related to CodeTwo in any way) and that it most likely co...

2023-04-06 09:27 [North Central US] Degraded performance of app.codetwo.com
minor
1 hr, 18 mins

This incident has been resolved. The affected services have been successfully activated in the South Central US r...

2023-03-01 17:51 Microsoft mail flow issues - emails might be bounced back
minor
2 hrs, 51 mins

Microsoft has successfully routed Exchange Online Protection traffic away from affected infrastructure. CodeTwo s...

2023-01-25 04:56 [WestUS] Some emails with signatures are temporarily blocked
minor
2 hrs, 22 mins

We confirmed that all emails have been delivered. All services are operational. We apologize for any inconvenienc...

2022-12-05 17:33 [North Central US] Email delivery delays
minor
57 mins

This incident is now resolved. All emails have been delivered but a small percentage might have been bereft of si...

2022-11-18 10:26 [West Europe] Microsoft EOP issues
minor
19 mins

This incident has been resolved.This incident has been resolved.

2022-11-08 13:54 [North Central US] Email processing delays
none
33 mins

This incident has been resolved.This incident has been resolved.

2022-09-07 17:36 [North America] Admin Panel not loading for some users
minor
2 hrs, 49 mins

This incident has been resolved.This incident has been resolved.

2022-09-07 11:45 [North Europe] Degraded performance of signature management apps
minor
6 hrs, 7 mins

This incident has been resolved.This incident has been resolved.

2022-08-30 15:35 [Canada East] DNS configuration issue
minor
0 second

Today between 11:50 UTC and 15:33 UTC some emails (with signatures from CodeTwo) sent from tenants from Canada Ea...

2022-06-21 07:42 Email deliverability delays due to degraded performance of Exchange Online email pipeline
minor
2 hrs, 12 mins

This incident has been resolved.This incident has been resolved.

2021-12-17 10:09 [Europe] Signature management apps partially offline for a subset of users
minor
1 hr, 54 mins

This incident is now resolved. The root cause will be provided later. The preliminary root cause provided by Micr...

2021-11-17 15:56 Email processing delays
minor
36 mins

The problem is now resolved. The service is fully operational, and all emails are delivered instantly. An RCA wil...

2021-11-17 01:17 Payment processing issues
major
4 hrs, 20 mins

This incident has been resolved.This incident has been resolved.

2021-05-10 08:42 [Europe] Microsoft Exchange Online Protection issues
minor
1 hr, 9 mins

This incident has been resolved.This incident has been resolved.

2021-05-08 17:00 [Scheduled] Maintenance: CodeTwo Email Signatures for Office 365 - Admin Panel
maintenance
3 hrs, 59 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-04-22 14:51 [North America] Microsoft Exchange Online Protection issues
minor
50 mins

The incident has been resolved. All CodeTwo services were operational during the incident. All messages were deli...

2021-03-15 20:11 Microsoft issues with Azure Active Directory
major
1 hr, 54 mins

This incident has been resolved.This incident has been resolved.

2021-02-03 21:41 [North America] Email processing issues
minor
3 hrs, 19 mins

This incident has been resolved.This incident has been resolved.

2020-11-05 22:34 Email delivery delays - Microsoft is working on the problem
none
10 hrs, 9 mins

The incident affecting Exchange Online Protection servers in UK South, North Central US and West US has now been ...

2020-09-14 14:16 [UK South] Email processing issues
minor
4 hrs, 17 mins

All CodeTwo services are operational, but we are actively monitoring this geo as Microsoft has not resolved their...

2020-05-13 11:40 [Global] Payment processing issues
minor
1 hr, 41 mins

This incident has been resolved.This incident has been resolved.

2020-03-23 16:11 [North Europe] Email processing delays due to Microsoft power issues
minor
34 mins

The incident has been resolved. An RCA will be provided later. Please accept our apologies for the problem.The incident has been resolved. An RCA will be provided later. Please accept our apologies for the problem.

2020-03-18 10:35 [Europe] Email processing delays
minor
25 mins

This incident has been resolved.This incident has been resolved.

2020-02-05 08:12 [North Europe] Email processing delays
minor
23 mins

This incident has been resolved.This incident has been resolved.

2019-11-24 22:44 [Australia East] Email processing delays
minor
40 mins

This incident has been resolved.This incident has been resolved.

2019-11-19 02:56 [Australia East] Email processing delays
minor
9 hrs, 19 mins

The incident affecting Exchange Online Protection servers in Australia has now been resolved by Microsoft. All em...

2019-10-22 21:00 [North Europe] Email processing delays
none
0 second

Between 20:15 and 20:42 UTC a subset of users may have experienced problems with delayed email delivery due to Az...

2019-10-21 23:42 [West Europe] Email delivery delays
minor
40 mins

This incident has been resolved.This incident has been resolved.

2019-09-09 14:22 [UK South] Email delivery delays
minor
16 mins

The problem is now resolved. The service is fully operational, and all emails are delivered instantly. We apologi...

2019-09-02 00:22 [Australia East] Email delivery delays
minor
10 mins

This incident has been resolved.This incident has been resolved.

2019-08-29 16:04 Problems with opening Manage Signatures App
minor
39 mins

This incident has been resolved. We apologize for the inconvenience.This incident has been resolved. We apologize for the inconvenience.