Current Status: ComplianceAlpha is UP
We checked the official ComplianceAlpha status page for updates 1 min, 5 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-12-14 11:00 | [Scheduled] ComplianceAlpha Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-26 07:00 | [Scheduled] Maintenance window | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-24 15:57 | Multiple Modules Down | none | 1 hr, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-05 07:00 | [Scheduled] Maintenance window | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-07 07:00 | [Scheduled] Planned Maintenance | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-26 15:19 | Marketing Review Submissions Not Loading | major | 1 hr, 32 mins | A hotfix has been released and the issue is now resolved.A hotfix has been released and the issue is now resolved. |
| 2024-08-26 11:13 | PGP Errors | minor | 6 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-02 11:28 | EC - Certification Loading Slow | none | 5 hrs, 32 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-29 10:12 | Broker Connection | minor | 1 hr, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-20 07:00 | [Scheduled] Maintenance window | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-03 13:50 | MR Submissions | minor | 3 hrs, 8 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-09 15:39 | Select Tenant Error | major | 45 mins | The issue with users associated with multiple tenants having difficulty accessing their respective tenants has be...read more |
| 2024-02-27 18:37 | eComm | minor | 1 hr, 32 mins | Within the eComms module, the delays observed during email processing have been resolved, and services are now op...read more |
| 2024-02-02 11:47 | ComplianceAlpha Slowness | minor | 69 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-30 14:52 | Marketing Review Loading Error | major | 1 hr, 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-08 16:50 | Marketing Review Degraded Performance | major | 45 hrs, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-08 10:55 | Marketing Review Degraded Performance | major | 2 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-25 14:14 | Security Searches | major | 19 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-22 09:48 | SSO Login | major | 4 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-15 20:00 | [Scheduled] vNext Upgrade Week 1 | maintenance | 43 hrs, 43 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-20 14:54 | Outage | major | 19 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-18 12:56 | Alpha Outage | critical | 19 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-15 07:01 | [Scheduled] ComplianceAlpha v.2023.6 Release | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-27 12:07 | SSO connectivity issues | critical | 11 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-15 06:41 | Some clients reporting issues with accessing MAS module e.g. Network timeout error | major | 1 hr, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-29 06:01 | [Scheduled] ComplianceAlpha v.2023.4 Release | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-04-04 09:59 | Marketing Review (MR) - Slowness loading business groups/affiliates | minor | 3 hrs, 11 mins | This incident has been resolved. Business Groups and Affiliates are now loading without delays.This incident has been resolved. Business Groups and Affiliates are now loading without delays. |
| 2023-04-01 07:00 | [Scheduled] ComplianceAlpha v.2023.3 Release | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-28 09:00 | [Scheduled] ComplianceAlpha v.2023.1 Release | maintenance | 4 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-25 17:03 | EC - Slowness and Certification Sign Off Issues | minor | 2 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2023-01-03 09:37 | Log In Issues | major | 15 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-29 05:18 | Compliance Management: Slowness and some modules e.g. Activities not loading. Marketing Review also... | minor | 4 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-05 06:01 | [Scheduled] ComplianceAlpha v.2022.11 Release | maintenance | 5 hrs, 9 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-10 10:00 | Password Reset emails & Account Activation emails not going out from Alpha to users | minor | 3 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-08 10:57 | [Scheduled] ComplianceAlpha v.2022.10 Release | maintenance | 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-10-03 04:42 | Anti-Money Laundering [AML] module - multiple users/clients reporting no access to that module | major | 3 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2022-07-30 16:09 | Application login failures | critical | 1 hr, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2022-07-28 12:05 | Slowness in Marketing Review | minor | 19 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2022-07-16 05:00 | [Scheduled] ComplianceAlpha v.2022.7 Release | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-12 10:37 | Slowness | none | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2022-07-01 09:00 | Outage Issue | critical | 2 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-10 00:21 | AWS Outage in us-east-1 | minor | 12 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-06 09:07 | System Slowness | major | 3 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2022-04-30 07:00 | [Scheduled] ComplianceAlpha v.2022.5 Release | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-04-02 07:00 | [Scheduled] ComplianceAlpha v.2022.4 Release | maintenance | 5 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-03-01 12:35 | Slowness | minor | 1 hr, 55 mins | ACA has restarted a faulty server node which had been causing sporadic slowness. Monitoring will continue to ens...read more |
| 2022-02-23 11:09 | Investigating slow load times | minor | 2 hrs, 53 mins | ACA has restarted the faulty infrastructure node which caused API timeouts. Monitoring will continue to ensure s...read more |
| 2022-01-13 21:00 | [Scheduled] ComplianceAlpha v.2022.1 Release | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-03 10:06 | Investigating slow load times | minor | 1 hr, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2021-12-07 11:55 | Widespread Amazon Web Services Issues | minor | 6 hrs, 41 mins | AWS services have mostly recovered and ComplianceAlpha was not impacted by the AWS outage therefore we now closin...read more |