Current Status: Criteo is UP
We checked the official Criteo status page for updates 4 mins, 56 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-12-24 07:31 | External users may have trouble registering with invitation link | minor | 1 hr, 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-23 03:49 | Users may have trouble downloading Commerce Growth analytics reports | minor | 5 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-20 22:25 | Data Processing Delays - Reporting Tools Affected | minor | 1 hr, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-16 01:19 | Data Processing Delays - Reporting Tools Affected | minor | 15 hrs, 15 mins | All our data and reporting are now up to date and operating normally.All our data and reporting are now up to date and operating normally. |
| 2024-12-14 00:32 | Users may have trouble with Commerce Max/Commerce Yield Criteo API component (and endpoint if availa... | minor | 65 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-11 12:15 | Users may have trouble with Commerce Max component performance | minor | 4 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-01 17:20 | Users may have trouble with Commerce Growth component performance | minor | 2 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-30 16:23 | Users may have trouble accessing Commerce Max/Yield UI | none | 0 second | Between 14:43 UTC - 14:59 UTC on 2024-10-30, the Commerce Yield Web UI and Commerce Max Web UI were unavailable. ...read more |
| 2024-09-12 00:00 | Data Processing Delays - Reporting Tools Affected | minor | 31 hrs, 49 mins | All our data and reporting are now up to date and operating normally.All our data and reporting are now up to date and operating normally. |
| 2024-09-08 01:00 | [Scheduled] Criteo maintenance | maintenance | 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-28 19:30 | Users may have trouble using Commerce Max/Yield component including degraded ad delivery and latency... | none | 0 second | Users may have trouble using Commerce Max/Yield component. For approximately 2.5 hours we saw degraded performan...read more |
| 2024-08-21 12:12 | Users may have trouble accessing Commerce Growth and Commerce Max/Yield components. | critical | 2 hrs, 10 mins | We were experiencing an issue with Commerce Max/Yield and Commerce Growth Components. The issue has been mitigat...read more |
| 2024-07-05 21:19 | Users may have trouble with Commerce Max's line item reporting dashboard | minor | 53 hrs, 45 mins | All our data and reporting are now up to date and operating normally.All our data and reporting are now up to date and operating normally. |
| 2024-07-05 18:36 | Users may experience a delay in real time reporting | minor | 3 hrs, 58 mins | Users may have had trouble accessing Commerce Growth's real time analytics. We have confirmed that the incident ...read more |
| 2024-06-25 13:18 | Data Processing Delays - Reporting Tools Affected | none | 18 hrs, 53 mins | All our data and reporting are now up to date and operating normally.All our data and reporting are now up to date and operating normally. |
| 2024-06-21 07:47 | Data Processing Delays - Reporting Tools Affected | none | 14 hrs, 41 mins | After the fix was implemented, the data had the time to catch up and is no longer delayed. We have confirmed tha...read more |
| 2024-06-19 12:49 | Users may have trouble with Commerce Max Offsite Performance | minor | 5 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-19 12:48 | Users may have trouble with Commerce Growth Campaign modules | minor | 5 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-05 10:51 | Data Processing Delays - Reporting Tools Affected | none | 10 hrs, 9 mins | Users may have had trouble using a Commerce Max component. The delayed data has been backfilled. We have confir...read more |
| 2024-04-09 17:35 | Commerce Max - Internal Maintenance starting 13:00 UTC on April 10, 2024 - service should not be imp... | none | 21 hrs, 20 mins | We apologize for the inconvenience. Criteo is in the process of adjusting its data centers, which does not involv...read more |
| 2024-03-29 21:46 | Analytics section of RMP is showing overspend in some areas | minor | 18 hrs, 6 mins | Issue has been fixed and Data backfill is completed. We apologize for the inconvenience. Thank you for your under...read more |
| 2024-03-01 16:46 | Commerce Growth Reporting API Instability | critical | 32 mins | Commerce Growth Analytics API is fully operational after R&D implemented a fix to the problematic data cluster.Commerce Growth Analytics API is fully operational after R&D implemented a fix to the problematic data cluster. |
| 2024-02-20 12:00 | Data Delay for Revenue and Sales Data in Commerce Growth | minor | 75 hrs, 56 mins | Analytics in Commerce Growth is no longer delayed. Issue is resolved.Analytics in Commerce Growth is no longer delayed. Issue is resolved. |
| 2024-02-14 14:23 | Commerce Growth Outages | critical | 24 hrs, 51 mins | The incident is resolved. Since the fix was released, the Analytics section been stable and there have been no fu...read more |
| 2024-02-13 15:52 | Commerce Growth Outages | critical | 2 hrs, 40 mins | This incident is resolved. Users have full access to platform functionality and no errors are being identified or...read more |
| 2024-02-09 14:00 | Users may have trouble with Criteo components (and endpoint if available) performance. | none | 0 second | Users may have trouble using Criteo components (and endpoint if available). Thank you for bearing with us. We ha...read more |
| 2024-02-08 15:40 | Users may have trouble accessing Criteo components | critical | 50 mins | Users may have trouble accessing Criteo components (and endpoint if available). Thank you for bearing with us. W...read more |
| 2023-12-08 18:09 | Commerce Growth - Service disrupted - Analytics Reports show reduced visits and qualified visits. | minor | 165 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-28 19:57 | Attribution data is delayed for Retail Media | minor | 5 hrs, 57 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-28 17:49 | Delay in Sales and Revenue Metrics in Commerce Growth’s Real Time Analytics Dashboards | minor | 5 hrs, 1 min | We are back within our SLO for Sales and Revenue Metrics.We are back within our SLO for Sales and Revenue Metrics. |
| 2023-10-16 17:49 | Users may have trouble with Commerce Max component performance. | critical | 240 hrs, 20 mins | We are pleased to announce that our user interface and API have remained stable following the analysis and report...read more |
| 2023-10-13 14:16 | Users may have trouble with Criteo API component (and endpoint if available) performance. | minor | 1 hr, 28 mins | Users may have trouble using Criteo API component (and endpoint if available). Thank you for bearing with us. We...read more |
| 2023-10-09 11:05 | Users may have trouble with Criteo API component for accessing Campaign Statistics, including export... | minor | 1 hr, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-12 16:40 | Marketing Solutions API endpoints for Catalog are unavailable | major | 16 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-11 18:28 | Marketing Solutions API endpoints for Analytics are unavailable | major | 2 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2023-01-02 10:00 | Users may have trouble with the Campaign Statistics API. | none | 0 second | There was an increase of errors on our Campaign Statistics API endpoint from approximately 2022-01-02 09:00 UTC t...read more |
| 2022-09-21 10:54 | Users may have trouble accessing Publisher Management Center component. | minor | 8 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2022-09-21 10:00 | [Scheduled] Maintenance operation impacting Commerce Growth’s Analytics | maintenance | 2 hrs, 23 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-07-21 19:00 | Users may have trouble with Management Center component performance. | none | 0 second | Users may have trouble using Management Center component. Our team is investigating and we'll follow up with m...read more |
| 2022-06-20 10:55 | Users may have trouble with Marketing Solutions Analytics performance. | minor | 3 hrs, 35 mins | This incident has been resolved.This incident has been resolved. |
| 2022-05-13 17:05 | Users may have trouble with Management Center component performance. | minor | 94 hrs, 16 mins | Users may have trouble using Management Center component. Thank you for bearing with us. We have confirmed tha...read more |
| 2022-03-14 10:34 | Users may have trouble with Management Center Analytics (and endpoint if available) performance. | minor | 168 hrs, 10 mins | We consider the incident as resolved. Don't hesitate to contact support if you notice some issues.We consider the incident as resolved. Don't hesitate to contact support if you notice some issues. |
| 2022-03-12 03:00 | Users may have trouble with Criteo API component (and endpoint if available) performance in North an... | minor | 56 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-12 03:00 | Users may have trouble with Criteo API component (and endpoint if available) performance. | minor | 1 hr, 45 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-07 12:00 | [Scheduled] Maintenance operation on Management Center and API | maintenance | 23 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-02-21 12:00 | [Scheduled] Maintenance operation on Management Center, Publisher Management Center and API Marketin... | maintenance | 35 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-17 10:45 | Users may have trouble with Criteo API Analytics component (and endpoint if available) performance. | minor | 27 hrs, 51 mins | Users may have trouble using Criteo API Analytics component (and endpoint if available). Thank you for bearing w...read more |
| 2022-01-06 10:30 | Users may have trouble with Criteo API component (and endpoint if available) performance. | major | 26 hrs | Users may have trouble using Criteo API component (and endpoint if available). Thank you for bearing with us. ...read more |
| 2021-07-07 11:21 | Infrastructure issue leading to unavailable services | major | 6 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2021-07-06 15:47 | Network issue leading to unavailable services | none | 1 hr, 26 mins | This incident has been resolved.This incident has been resolved. |