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We checked the official DataStax status page for updates 2 mins, 22 seconds ago.

Past DataStax Incidents

Source: Official DataStax status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-03-24 17:37 Unable to create Astra Classic databases
none
1 hr, 15 mins

This incident has been resolved.This incident has been resolved.

2025-03-23 21:33 Intermittent Connection Issues In AWS US-East-1
none
43 mins

This incident has been resolved.This incident has been resolved.

2025-03-18 14:53 Issue with new vector databases in GCP us-east1
none
1 hr, 22 mins

This incident has been resolved.This incident has been resolved.

2025-03-05 16:51 Database creation failing
none
50 mins

This incident has been resolved.This incident has been resolved.

2025-02-14 21:31 CQL Console is no longer accessible on all databases
maintenance
45 hrs, 22 mins

This incident has been resolved.This incident has been resolved.

2025-02-11 07:24 Vector databases AWS us-east-2 partially limited availability
major
43 mins

This incident has been resolved.This incident has been resolved.

2025-02-06 13:45 Failures after creating a database
minor
3 hrs, 28 mins

This incident has been resolved.This incident has been resolved.

2025-02-06 03:11 Degraded performance and intermittent errors affecting certain databases in the AWS US East1 region.
minor
13 mins

This incident has been resolved.This incident has been resolved.

2025-01-24 12:20 Partial authentication issues of databases in AWS us-east-2
minor
2 hrs, 32 mins

This incident has been resolved.This incident has been resolved.

2025-01-20 16:10 Outage in AWS ap-southeast-2
critical
1 hr, 30 mins

This incident has been resolved.This incident has been resolved.

2024-12-18 17:42 Astra Portal SSO authentication is not working
minor
43 mins

This incident has been resolved.This incident has been resolved.

2024-12-17 18:32 AWS us-east-2 New vector database creation is failing
none
1 hr, 57 mins

This incident has been resolved.This incident has been resolved.

2024-11-29 14:40 Partial Request Failures on Azure westus3 region
major
3 hrs, 49 mins

This incident has been resolved.This incident has been resolved.

2024-11-22 06:49 AWS us-east-2 authentication/authorization impacts
minor
22 mins

This incident has been resolved.This incident has been resolved.

2024-11-20 01:00 [Scheduled] AWS us-east-1 Emergency Maintenance
maintenance
3 hrs, 25 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-15 18:09 Database availability issues in AWS us-east-1
major
6 hrs, 55 mins

This incident has been resolved.This incident has been resolved.

2024-11-05 15:42 [Scheduled] GCP northamerica-northeast1 - emergency maintenance
maintenance
52 mins

Emergency maintenance is complete.Emergency maintenance is complete.

2024-11-05 15:40 [Scheduled] AWS eu-west-1 region - emergency maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-24 17:00 [Scheduled] Azure centralindia for vector databases - Emergency Maintenance
maintenance
50 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-24 09:43 EU Central1 Region in AWS is Down
critical
6 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2024-10-24 01:00 [Scheduled] Azure westus2 and westus3 - Emergency Maintenance
maintenance
8 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-23 19:00 [Scheduled] Azure westeurope - Emergency Maintenance
maintenance
9 hrs, 39 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-23 15:43 [Scheduled] Azure centralindia - Emergency Maintenance
maintenance
1 hr, 33 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-23 04:19 Incident - Azure eastus2
minor
13 hrs, 17 mins

This incident has been resolved.This incident has been resolved.

2024-10-21 10:05 Degraded performance for some of the databases in Azure region US East
minor
27 hrs, 18 mins

This incident has been resolved.This incident has been resolved.

2024-10-20 16:00 Issues Creating New Databases on AWS
minor
5 hrs, 17 mins

This incident has been resolved.This incident has been resolved.

2024-10-17 20:36 Database Performance Degradation for GCP us-east1 Region
none
37 mins

The issue issue resolved; it occurred from 2024-10-17 at 19:15 to 20:51.The issue issue resolved; it occurred from 2024-10-17 at 19:15 to 20:51.

2024-10-07 20:15 Astra Database Impacted by AWS incident in US-East-2 Region
minor
25 mins

We have not observed any further disruptions since the reported AWS issue window between 20:27 UTC and 20:52 UTC ...

2024-09-26 18:09 Issue terminating a database sharing a Private Link/Private Service Connect with another database
none
4 hrs, 6 mins

We have deployed a fix for the issue affecting Private Service Connect (GCP) and Private Link (AWS/Azure) configu...

2024-09-18 22:36 Degraded performance for some of the databases in AWS region US-West-2
minor
58 mins

This incident has been resolved.This incident has been resolved.

2024-09-13 19:30 Database Performance Degradation for GCP Asia-Northeast1 Region
none
0 second

Degraded performance was observed in our GCP Asia-Northeast1 region, affecting serverless database access for som...

2024-07-19 16:32 Issues creating databases and keyspaces
minor
17 hrs, 45 mins

This incident has been resolved.This incident has been resolved.

2024-07-18 22:00 Astra DB - Azure US Central Outage
major
6 hrs, 31 mins

We are no longer seeing any impact and confirm that all databases are fully operational. We will continue to moni...

2024-07-02 00:34 Elevated Errors In Astra Serverless DB Creation
none
4 mins

The issue has been resolved.The issue has been resolved.

2024-06-12 09:30 Intermittent issues creating databases
minor
45 mins

This incident has been resolved. If any databases failed to be created during this window, please retry the creat...

2024-05-23 21:49 Intermittent issue creating database
minor
54 mins

This incident has been resolved.This incident has been resolved.

2024-05-21 20:26 Possibility of elevated latencies
none
58 mins

This incident is resolved. Note: The incident was accidentally titled incorrectly. It's been updated to reflect ...

2024-05-19 04:09 Elevated latency on us-east-1
none
26 mins

This incident has been resolved.This incident has been resolved.

2024-03-25 08:40 Experience health check issues in AWS Vector databases
none
1 hr, 2 mins

This incident has been resolved.This incident has been resolved.

2024-03-22 12:19 health check issues in GCP us-east-1
none
3 hrs, 7 mins

This incident has been resolved.This incident has been resolved.

2024-02-29 20:42 Astra Serverless Metrics Reporting Degredation
minor
1 hr, 20 mins

This incident has been resolved. Accurate reporting is restored for affected databases. The operation of database...

2024-02-23 14:24 Astra portal loading slowly upon login
minor
6 hrs, 25 mins

This incident has been resolved.This incident has been resolved.

2024-02-23 01:55 Astra portal loading slowly upon login
minor
39 mins

This incident has been resolved.This incident has been resolved.

2024-02-22 05:08 Intermittent Issues Loading Astra Serverless Database Health Dashboard
major
10 hrs, 2 mins

The incident has been resolved. If you are encountering issues with your metrics, please reach out to our support...

2024-02-21 15:24 Observability metrics unavailable
none
9 hrs, 53 mins

This incident has been resolved.This incident has been resolved.

2024-02-14 21:58 Multiple Regions with Vector Databases are having issues accessing data using Data_API
none
4 hrs, 17 mins

The issue has been resolved and we are able to access data again using the Data_APIThe issue has been resolved and we are able to access data again using the Data_API

2024-02-14 13:00 Vector CQL Console currently unavailable
none
2 hrs, 35 mins

This incident has been resolved.This incident has been resolved.

2024-02-12 20:58 accounts.datastax.com is not accessible right now
none
26 mins

This incident is resolved, accounts.datastax.com is now reachableThis incident is resolved, accounts.datastax.com is now reachable

2024-02-06 00:26 Astra Classic Database Creation Issue
major
30 hrs, 16 mins

This incident has been resolved.This incident has been resolved.

2024-01-18 21:53 Delay in Processing Astra requests
minor
2 hrs, 42 mins

This incident has been resolved.This incident has been resolved.