Current Status: databox is UP
We checked the official databox status page for updates 1 min, 56 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-26 15:25 | Frequent 'Temporary Api Limit' error messages on the Google Analytics 4 metrics | none | 11 hrs, 50 mins | The behaviour has fully subsided.The behaviour has fully subsided. |
| 2025-03-22 09:11 | [Scheduled] Releasing updated Goals feature | maintenance | 2 hrs, 49 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-19 04:20 | Issues with metric preparation and connecting data sources | none | 0 second | We experienced issues with one of our databases today, March 19, between 2.50 AM EDT and 3.15 AM EDT (7.50 AM CET...read more |
| 2025-03-15 06:22 | Issues with connecting data sources | none | 0 second | We were experienceing issues with connecting data sources (due to issues with Connect API and HAProxy) in the per...read more |
| 2025-03-05 14:04 | Issues with on-demand syncs | none | 0 second | We were experiencing issues with data loading today between 7:05 - 7:34 PM CET (1:05 - 1:34 PM EDT), where all on...read more |
| 2025-02-27 07:48 | Temporary issues with the services | minor | 27 mins | The issue has been resolved. Thank you for your patience and understanding on the matter. If you have any quest...read more |
| 2025-02-18 08:08 | App inaccessible - Resolved | none | 0 second | Earlier today the Databox app was inaccessible for 8 minutes, between 7.08 AM EDT - 7.16 AM EDT (1.08 PM CET - 1....read more |
| 2025-02-06 13:07 | Facebook API is currently experiencing issues with missing conversion actions. Metrics relating to t... | none | 14 hrs, 27 mins | The issue has been resolved. Conversion actions data is available now on all Databoards. Thank you for your pat...read more |
| 2025-02-05 01:00 | [Scheduled] Scheduled Maintenance with the possibility of Databox Services being temporarily unavail... | maintenance | 52 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-27 09:15 | [Scheduled] Updating certain Shopify metrics | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-16 02:50 | Data disappearing from individual blocks on Databoards | minor | 8 hrs, 24 mins | The issue has been resolved. Data is available on all blocks on Databoards. If it should still be missing on any ...read more |
| 2025-01-03 03:06 | Warehouse issues | none | 0 second | We were experiencing issues with write operations in one of our data warehouses between 7.00 PM on January 2 and ...read more |
| 2024-12-17 06:20 | [Scheduled] Maintenance work with potential issues on the home screen | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-04 10:50 | Degraded performance on platform | minor | 38 mins | Issues have been resolved. Metrics in app are now fully responsive again. If you should still experience any irr...read more |
| 2024-12-01 01:00 | [Scheduled] Scheduled maintenance with the possibility of temporary delays with data syncing | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-26 03:00 | [Scheduled] Scheduled Maintenance with the possibility of Databox Services being temporarily unavail... | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-22 03:21 | Issues with metrics setup and with using metric builder | none | 0 second | We experienced an issue with metric preparation processes today, November 22, between 4:50 AM - 7:25 AM CET (10.3...read more |
| 2024-11-21 06:29 | Syncing on pause for Microsoft Ads metrics as the integration is being updated | none | 6 hrs, 39 mins | Microsoft Ads metrics are now syncing as expected again.Microsoft Ads metrics are now syncing as expected again. |
| 2024-10-24 02:31 | [Scheduled] Scheduled Maintenance of the Reports feature | maintenance | 29 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-09 01:00 | [Scheduled] Scheduled Maintenance with the possibility of Databox Services being temporarily unavail... | maintenance | 51 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-26 01:00 | [Scheduled] Scheduled Maintenance with the possibility of Databox Services being temporarily unavail... | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-31 23:00 | [Scheduled] Separation of Connections and Data Sources | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-20 05:37 | Data discrepancies and data duplicates for various data sources | minor | 23 hrs, 59 mins | All issues have been resolved. If you have any questions, please reach out to our Support services via chat or ...read more |
| 2024-08-13 02:00 | [Scheduled] Updating the Databox Web Application | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-07 09:09 | Issues with connecting and reconnecting Data Sources | minor | 41 hrs, 56 mins | The connectivity issues have been resolved. In case you are still experiencing any issues, please reach out to o...read more |
| 2024-08-07 02:00 | [Scheduled] Updating the Account management application | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-06 05:44 | [Scheduled] Separation of Connections and Data Sources | maintenance | 1 hr, 16 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-08-01 04:03 | Delays with data syncing and with the process of connecting Data Sources | minor | 10 mins | Issue has been resolved.Issue has been resolved. |
| 2024-07-02 02:00 | [Scheduled] Maintenance activities for the LinkedIn Ads integration | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-26 01:00 | [Scheduled] Scheduled Maintenance with the possibility of WebApp being temporarily unavailable - Pha... | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-24 05:46 | Google Business Profile Data Sources cannot be connected in Databox | minor | 6 hrs, 10 mins | The issue is resolved. Connecting Google Business Profile Data Sources works as expected again. In case you are ...read more |
| 2024-06-24 01:00 | [Scheduled] Scheduled Maintenance with the possibility of WebApp being temporarily unavailable - Pha... | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-20 04:58 | App inaccessible | critical | 9 mins | Issue is resolved. If you still experience any issues, please reach out to our Support services.Issue is resolved. If you still experience any issues, please reach out to our Support services. |
| 2024-06-11 09:55 | Issues with displaying dimensions for Dimensional Metrics | minor | 71 hrs, 21 mins | The issue has been resolved. There are no issues present anymore with displaying data for dimensional metrics.The issue has been resolved. There are no issues present anymore with displaying data for dimensional metrics. |
| 2024-06-10 01:00 | [Scheduled] Scheduled Maintenance with the possibility of WebApp being temporarily unavailable - Pha... | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-07 01:00 | [Scheduled] Scheduled Maintenance with the possibility of WebApp being temporarily unavailable - Pha... | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-18 02:00 | [Scheduled] Release of updates for Data Calculations/Calculated Metrics | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-22 00:00 | [Scheduled] Scheduled Maintenance with the possibility of Databox Services being temporarily unavail... | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-12 06:04 | Issues present with syncing and connecting Data Sources | major | 1 hr, 13 mins | All issues have been resolved and all functionalities are now fully operational.All issues have been resolved and all functionalities are now fully operational. |
| 2024-04-10 01:00 | [Scheduled] Scheduled Maintenance with the possibility of Databox Services being temporarily unavail... | maintenance | 54 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-04 17:12 | Issues with external service Pusher | minor | 2 hrs, 3 mins | Issues resolved. Pusher cluster change was performed. Data loading is back to normal, Data Source connectivity is...read more |
| 2024-03-13 07:00 | [Scheduled] Scheduled Maintenance with the possibility of Databox Services being temporarily unavail... | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-06 01:00 | [Scheduled] Scheduled Maintenance - releasing updates for Quickbooks integration | maintenance | 10 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-05 01:00 | [Scheduled] Scheduled Maintenance with the possibility of syncing delays | maintenance | 9 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-16 04:23 | Potential occurence with temporary missing data | none | 6 hrs, 43 mins | The issue has been resolved. Relevant data has been successfully restored.The issue has been resolved. Relevant data has been successfully restored. |
| 2024-02-12 05:58 | Temporary sync delays | none | 4 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-25 09:53 | Sync delays for all Metrics | minor | 19 hrs, 5 mins | The issue has been resolved. Syncing is back to normal. We are looking into improvement possibilities to avoid si...read more |
| 2024-01-19 10:01 | Connectivity issues with integrations Xero, SemRush and Quickbooks | none | 0 second | We identified that in the past days numerous Xero, SemRush and Quickbooks Data Sources were disconnecting in Data...read more |
| 2024-01-17 13:42 | Data fetching issue with Current metrics spanning from 09.01.2024 to 10.01.2024 | none | 0 second | We identified that we experienced certain data fetching issues in the period from January 9, 2024, to January 10,...read more |
| 2023-11-17 00:00 | [Scheduled] Scheduled Maintenance with the possibility of WebApp being temporarily unavailable | maintenance | 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |