Current Status: datarobot is UP
We checked the official datarobot status page for updates 3 mins, 53 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-01 11:09 | Issues during VDB creation in Multi-Tenant SaaS environments | major | 45 mins | The issue has been successfully mitigated in the MTS production environments. The incident is now contained, and ...read more |
| 2025-03-04 14:10 | DataRobot SSO Issues | minor | 24 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-05 16:10 | Issues while accessing Custom Applications on US Prod | minor | 23 mins | The affected users can access the Custom Applications now. The incident has been mitigated.The affected users can access the Custom Applications now. The incident has been mitigated. |
| 2025-02-03 18:16 | The Trial user provisioning is not working. | minor | 23 mins | The Trial user provisioning is back on and working as expected in the DataRobot US production environment. The is...read more |
| 2025-01-28 14:51 | Issues with creating Custom Models from LLM Playground | minor | 3 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-15 16:56 | Delay updating the Deployment Monitoring Information. | minor | 28 hrs, 58 mins | This incident has been contained.This incident has been contained. |
| 2025-01-08 15:34 | The custom workload is failing to start | major | 2 hrs, 24 mins | Engineering has identified the root cause and fixed the issue. The Custom Workloads are starting normally on the ...read more |
| 2024-12-05 08:53 | [Scheduled] Single Tenant SaaS Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-04 08:58 | Notebooks are not starting in the US MTS environment | critical | 1 hr, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-14 02:20 | [Scheduled] Managed AI Cloud Maintenance | maintenance | 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-14 01:30 | [Scheduled] Managed EU AI Cloud Maintenance | maintenance | 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-31 20:16 | A Network Policy service issue is causing an interruption | major | 29 mins | The problem related to Network Policy have been resolved. All services are operational.The problem related to Network Policy have been resolved. All services are operational. |
| 2024-10-15 12:09 | Custom model services issue | minor | 3 hrs, 30 mins | The engineering has resolved the issue. This incident is now contained.The engineering has resolved the issue. This incident is now contained. |
| 2024-10-08 10:08 | Notification policies, health checks, and scheduled custom jobs are currently not updating | minor | 26 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-27 13:22 | Search engine for documentation is not working for https://docs.datarobot.com/ | none | 1 hr, 32 mins | The engineering has implemented the fix and the search engine for documentation https://docs.datarobot.com/ is wo...read more |
| 2024-09-17 16:29 | Issue with Custom Models and Custom Applications. | minor | 28 mins | Custom Models and Custom Applications are back to Operational state. No further updates are expected.Custom Models and Custom Applications are back to Operational state. No further updates are expected. |
| 2024-09-16 13:07 | Sending LLM blueprint to Model Workshop doesn't work for LLM Blueprints without a VDB | minor | 1 hr, 20 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-12 18:11 | Connection Issues with DataRobot Notebooks | minor | 24 mins | The engineering has implemented a fix and the notebooks on the DataRobot US, EU and JP clouds are functioning as ...read more |
| 2024-05-30 08:35 | Predictions for custom models and custom apps are unavailable for users on the US cloud | critical | 9 mins | Custom Models and Custom Applications are back to Operational state. No further updates are expected.Custom Models and Custom Applications are back to Operational state. No further updates are expected. |
| 2024-05-23 08:08 | Users on US Production may experience slower allocation of Workers than normal | minor | 51 mins | The issue has been mitigated.The issue has been mitigated. |
| 2024-05-22 07:54 | Free Trial users on US and EU SaaS environments have issues with real-time predictions on text gener... | minor | 181 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-16 22:36 | Issues Occuring with Project Creation and Model Deployments | minor | 1 hr, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-16 00:27 | Customers Experiencing Errors with Custom Modeling and Notebooks | minor | 1 hr, 19 mins | Engineering has applied a fix in the managed EU AI cloud which resolved the issue. The issue is contained.Engineering has applied a fix in the managed EU AI cloud which resolved the issue. The issue is contained. |
| 2024-05-14 08:00 | Issue with a subset of email notifications on US and EU production. | none | 0 second | Users may have experienced problems with receiving email notifications related to deployed models.Users may have experienced problems with receiving email notifications related to deployed models. |
| 2024-05-13 14:58 | 5xx errors from the prediction servers on US production | major | 24 mins | The engineering team has identified the root cause and rolled back the changes. That has mitigated the issue and ...read more |
| 2024-05-03 23:34 | Projection and Notebook Creation Down | none | 0 second | Our Engineering team noticed that Project and Notebook creation were down temporarily. Engineering applied fix an...read more |
| 2024-04-22 13:34 | Increased error rate on US production | minor | 8 mins | The issue with the increased error rate on the US production has been resolved after the token certificates updat...read more |
| 2024-04-16 06:13 | Customer experiencing 503 error on US prod when launching Custom apps. | critical | 5 hrs, 5 mins | The incident has been resolved.The incident has been resolved. |
| 2024-04-12 17:24 | Predictions monitoring getting dropped intermittently. | none | 132 hrs, 26 mins | The fix was deployed to the US production environment and has been verified. The incident is contained.The fix was deployed to the US production environment and has been verified. The incident is contained. |
| 2024-03-22 05:55 | Users cannot start Notebook session since 05:00 UTC in US SaaS environment | major | 76 hrs, 51 mins | The Engineering team has been monitoring the fix for the last 3 days and the issue has been contained. No further...read more |
| 2024-03-11 20:22 | DataRobot STS - Single Tenant SaaS (Managed by DataRobot) | none | 3 hrs, 39 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-29 11:21 | Users cannot start Notebook session since 11:30 CET in US SaaS environment | none | 28 mins | The issue has been mitigated as of 12:45 CET. Notebooks working as expected.The issue has been mitigated as of 12:45 CET. Notebooks working as expected. |
| 2024-02-20 18:31 | Delay in Deployment Alerts | minor | 46 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-13 02:30 | [Scheduled] DataRobot - US Managed AI Cloud Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-10 16:48 | Users are unable to sign-up for trial | none | 7 mins | Users are now able to sign-up for trial in both US and EU environment. Engineering has resolved the issue.Users are now able to sign-up for trial in both US and EU environment. Engineering has resolved the issue. |
| 2023-11-28 18:21 | Issue with Notebooks in the DataRobot EU cluster (app.eu.datarobot.com) | major | 3 hrs, 30 mins | This incident has now been resolved.This incident has now been resolved. |
| 2023-11-27 04:09 | Issue with creating new AI applications on DataRobot US cluster(app.datarobot.com) | major | 13 mins | The issue is contained. Please contact support@datarobot.com if you have any questions.The issue is contained. Please contact support@datarobot.com if you have any questions. |
| 2023-10-05 09:01 | [Scheduled] DataPrep US and EU Production Managed AI Cloud Planned Maintenance | maintenance | 2 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-02 08:00 | [Scheduled] DataPrep US and EU Production Managed AI Cloud Planned Maintenance | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-09-18 19:45 | Network Latency/Timeout noticed in Kubeworkers | minor | 5 hrs, 18 mins | AWS updated that the operational issue US-EAST-1(use1-az1) Region is fully resolved. DataRobot has monitored our ...read more |
| 2023-09-14 16:08 | Users unable to start notebooks in the EU Production Environment | major | 26 mins | Engineering has applied a fix and the problem of starting notebooks in the EU Production environment has been con...read more |
| 2023-08-25 15:25 | Deployment report generation failure in US and EU Prod | minor | 147 hrs, 46 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-16 08:01 | [Scheduled] DataPrep US and EU Production Managed AI Cloud Planned Maintenance | maintenance | 11 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-20 08:00 | [Scheduled] DataPrep US and EU Production Managed AI Cloud Planned Maintenance | maintenance | 13 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-07-13 11:30 | A delay in prediction monitoring was observed on the EU SaaS cluster | minor | 0 second | From 10:50 UTC to 13:27 UTC on 13 July 2023, a delay in prediction monitoring was observed for EU SaaS customers....read more |
| 2023-07-11 17:04 | Partial outage is reported with DataRobot | major | 1 hr, 12 mins | This incident has been resolved. All affected DataRobot Services are functional.This incident has been resolved. All affected DataRobot Services are functional. |
| 2023-06-28 08:01 | [Scheduled] DataPrep US production Managed AI Cloud Planned Maintenance | maintenance | 5 hrs, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-27 08:02 | [Scheduled] DataPrep US and EU Production Managed AI Cloud Planned Maintenance | maintenance | 7 hrs, 48 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-06-13 19:55 | Partial outage is reported with DataRobot | major | 2 hrs, 14 mins | This incident has been resolved. All affected DataRobot Services are functional.This incident has been resolved. All affected DataRobot Services are functional. |
| 2023-06-06 08:00 | [Scheduled] DataPrep US and EU Production Managed AI Cloud Planned Maintenance | maintenance | 9 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |