Current Status: Digital Pigeon is UP
We checked the official Digital Pigeon status page for updates 3 mins, 38 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-04-28 22:00 | Scheduled database maintenance | none | 0 second | Apr 28, 16:00 MDTCompleted - The scheduled maintenance has been completed.Apr 28, 15:00 MDTIn progress - Schedule...read more |
| 2023-11-01 02:46 | API response errors | none | 0 second | Oct 31, 20:46 MDTResolved - This incident has been resolved.Oct 31, 10:37 MDTMonitoring - We have identified and ...read more |
| 2023-04-24 00:00 | Scheduled maintenance | none | 0 second | Apr 23, 18:00 MDTCompleted - The scheduled maintenance has been completed.Apr 23, 16:31 MDTIn progress - Schedule...read more |
| 2023-04-04 02:02 | Investigating performance issue with pickup page | none | 0 second | Apr 3, 20:02 MDTResolved - This incident has been resolved. Apple Push Notifications for events within Digital ...read more |
| 2022-10-24 04:36 | Some recipients reporting invalid or expired credentials when accessing sent files | none | 0 second | Oct 23, 22:36 MDTResolved - This incident has been resolved.Oct 23, 21:48 MDTIdentified - After further investiga...read more |
| 2022-10-24 01:57 | Some recipients reporting invalid or expired credentials when accessing sent files | none | 0 second | Oct 23, 19:57 MDTResolved - This incident has been resolved.Oct 23, 16:49 MDTInvestigating - We are currently inv...read more |
| 2022-10-23 20:30 | Scheduled maintenance | none | 0 second | Oct 23, 14:30 MDTCompleted - The scheduled maintenance has been completed.Oct 23, 13:00 MDTIn progress - Schedule...read more |
| 2022-05-23 00:00 | Issue with full custom domains | none | 0 second | May 22, 18:00 MDTResolved - Closing the issue as monitoring confirms the issue have been solved.May 22, 17:01 MDT...read more |
| 2022-04-19 00:29 | Issue causing delays when accessing some customers file uploads | none | 0 second | Apr 18, 18:29 MDTResolved - We have now solved the issue, we are still monitoring for now. Some initial access t...read more |
| 2022-02-28 23:43 | Issues preventing forwarding of files and reports of errors while accessing delivered files | none | 0 second | Feb 28, 16:43 MSTResolved - We have rolled back the update from this morning to resolve the issues. Reloading or...read more |
| 2022-02-22 05:46 | Australian file servers incorrectly marked as 'Deceptive' by Google | none | 0 second | Feb 21, 22:46 MSTResolved - This incident has been resolved.Feb 21, 21:27 MSTMonitoring - We have now been delist...read more |
| 2021-12-18 09:55 | Scheduled upgrade of application has caused an issue preventing access | none | 0 second | Dec 18, 02:55 MSTResolved - Issues have been resolved, application functioning normally.Dec 17, 23:34 MSTMonitori...read more |
| 2021-11-09 22:14 | Recipient email delivery issues | none | 0 second | Nov 9, 15:14 MSTResolved - This incident has been resolved.Nov 9, 01:43 MSTMonitoring - Servers have been updat...read more |
| 2021-11-08 00:24 | Issue preventing access to application | none | 0 second | Nov 7, 17:24 MSTResolved - This incident has been resolved.Nov 7, 16:12 MSTInvestigating - We are investigating...read more |
| 2021-11-07 20:00 | Scheduled maintenance | none | 0 second | Nov 7, 13:00 MSTCompleted - The scheduled maintenance has been completed.Nov 7, 11:01 MSTIn progress - Schedule...read more |
| 2021-11-01 08:48 | Issue preventing access to application | none | 0 second | Nov 1, 02:48 MDTResolved - Incident is resolved, we will provide a triage report soon.Nov 1, 01:44 MDTMonitorin...read more |
| 2021-08-23 03:27 | Unscheduled maintenance | none | 0 second | Aug 22, 21:27 MDTResolved - This incident has been resolved.Aug 22, 19:17 MDTUpdate - The migration process is ta...read more |
| 2021-05-30 22:00 | System maintenance | none | 0 second | May 30, 16:00 MDTCompleted - The scheduled maintenance has been completed.May 30, 13:00 MDTIn progress - Schedule...read more |
| 2021-05-23 20:50 | System maintenance | none | 0 second | May 23, 14:50 MDTCompleted - The scheduled maintenance has been completed.May 23, 14:00 MDTIn progress - Schedule...read more |
| 2021-04-19 07:25 | We are investigating issues accessing the app | none | 0 second | Apr 19, 01:25 MDTResolved - This incident has been resolved.Apr 18, 22:31 MDTMonitoring - We have restored servic...read more |
| 2020-10-16 18:00 | We are investigating issues accessing the app | none | 0 second | Oct 16, 12:00 MDTResolved - We are closing the incident as the app has been stable for the last hour.Oct 16, 10:5...read more |
| 2020-04-09 00:02 | We are investigating issues with the app not responding | none | 0 second | Apr 8, 18:02 MDTResolved - This incident has been resolved.Apr 7, 22:38 MDTUpdate - We are continuing to monito...read more |
| 2020-01-29 21:26 | Issues with app stability | none | 0 second | Jan 29, 14:26 MSTResolved - This incident has been resolved.Jan 29, 02:51 MSTMonitoring - A fix has been implemen...read more |
| 2020-01-23 19:17 | Issues generating previews and zip files in the Oceania region | none | 0 second | Jan 23, 12:17 MSTResolved - This incident has been resolved.Jan 23, 01:00 MSTMonitoring - Amazon AWS is reporting...read more |
| 2019-10-23 20:57 | Ongoing issues resolving DNS queries to Amazon S3 services effecting a small number of users | none | 0 second | Oct 23, 14:57 MDTResolved - We are considering this issue resolved as we have had no new reports of problems in t...read more |
| 2019-10-22 18:04 | Upload issues - ongoing | major | 2 hrs, 56 mins | Please see http://status.digitalpigeon.com/incidents/s3yhqmfk687jPlease see http://status.digitalpigeon.com/incidents/s3yhqmfk687j |
| 2019-10-22 14:14 | Application errors when accessing uplaods | major | 1 hr, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2019-08-28 19:54 | Issues previewing some video file formats | minor | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2019-03-17 13:15 | [Scheduled] Updates and maintenance | maintenance | 1 hr, 43 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-02-01 01:46 | Delays completing uploads to the Europe file server region | minor | 37 mins | This issue has been resolved. Unfortunately any uploads that still appear to be stuck at 100% will need to be res...read more |
| 2018-10-26 16:26 | Delays generating previews... | minor | 1 hr, 8 mins | This incident has been resolved, unfortunately our automated monitoring systems didn't alert us to this issue whi...read more |
| 2018-05-27 17:45 | Major Service Interruption | major | 4 hrs, 49 mins | The incident has been resolved but we are closely monitoring the situation.The incident has been resolved but we are closely monitoring the situation. |
| 2018-05-22 18:53 | App inaccessible for some users | none | 0 second | We experienced an issue with our app servers that left the app inaccessible for some users for about 15 minutes. ...read more |
| 2018-05-22 03:12 | [Scheduled] Database maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2018-01-10 13:29 | We are investigating issues with the app not responding to requests | minor | 3 hrs, 4 mins | It would appear that CNN hot-linked to a controversial video causing a huge spike (many times our previous peak l...read more |
| 2017-12-21 14:22 | Unscheduled system maintenance | minor | 29 hrs, 37 mins | This incident has been resolved.This incident has been resolved. |
| 2017-11-23 18:29 | Issue generating video previews | minor | 3 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2017-11-15 04:39 | Files stuck generating previews when media watermarking is enabled | minor | 1 hr, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2017-10-06 18:00 | Delays creating previews in the US-West region. | none | 0 second | On October 7th at 2.30am through to 8am (UTC) we experienced an issue with our auto-scaling manager (used to dete...read more |
| 2017-09-16 21:23 | New uploads not appearing in the upload list | minor | 10 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2017-09-15 22:54 | We are investigating issues initialising uploads that contain many files | minor | 1 hr, 9 mins | The issue effecting uploads with a large number of files has been resolved. Our apologies for the inconvenience.The issue effecting uploads with a large number of files has been resolved. Our apologies for the inconvenience. |
| 2017-09-10 12:43 | [Scheduled] Search functionality upgrade (partial outage) | maintenance | 12 hrs, 58 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2017-08-28 01:48 | Upload issues using the desktop app | minor | 56 mins | Desktop app upload issues have been resolved, re-starting the desktop app may be required. Our apologies for the ...read more |
| 2017-05-11 13:08 | Issues loading the app | none | 17 mins | Issues loading the app have been resolved.Issues loading the app have been resolved. |
| 2017-02-15 21:00 | Issue loading previews | minor | 21 mins | This incident has been resolved.This incident has been resolved. |
| 2017-02-09 19:14 | Digital Pigeon impacted by AWS outage | major | 1 hr, 59 mins | Amazon AWS has confirmed that the underlying network issues have been resolved.Amazon AWS has confirmed that the underlying network issues have been resolved. |
| 2017-01-30 12:35 | Issues connecting to the app servers | none | 9 hrs, 48 mins | We have narrowed down yesterdays app issues to a memory problem that effected our database servers for around fou...read more |
| 2017-01-08 21:45 | Intermittent issues generating image previews | none | 166 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2016-12-15 17:24 | Email delivery delays for some email addresses | minor | 6 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2016-12-15 01:13 | Delays generating previews in the Oceania region | minor | 14 mins | We have resolved the issue that was causing delays for preview tasks.We have resolved the issue that was causing delays for preview tasks. |