Current Status: Documo is UP
We checked the official Documo status page for updates 2 mins, 37 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-31 09:22 | Fax Numbers Not Providing Fax Tone | major | 1 hr, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2025-03-13 07:58 | IB / OB Transmission Delays | major | 3 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-26 13:21 | Outbound delays | minor | 2 hrs, 57 mins | The backlogged faxes have been processed. This incident is now resolved.The backlogged faxes have been processed. This incident is now resolved. |
| 2025-02-25 11:15 | FaxBridges appearing offline | minor | 19 hrs, 39 mins | We have identified the root cause of the FaxBridge issue with our upstream vendor and have determined that the be...read more |
| 2025-02-12 11:20 | Inbound Fax Delays | minor | 2 hrs, 27 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-21 13:25 | Portal delay | minor | 3 hrs, 16 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-16 11:21 | File not found errors when accessing faxes | minor | 116 hrs, 41 mins | This incident has been resolved. All affected faxes during this time period were failures as we received corrupte...read more |
| 2025-01-15 07:00 | Inbound faxes not syncing to user's history | minor | 1 hr, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-08 10:45 | Historical inbound faxes not syncing | minor | 4 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-07 12:39 | Outbound Delays | minor | 4 hrs, 38 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-06 08:31 | Inbound faxes not being delivered to user's history / Outbound delays | minor | 28 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-26 07:46 | Inbound faxes not visible to users | minor | 2 hrs, 48 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-15 11:40 | Unable to access portal | minor | 2 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-11 09:19 | Outbound delays | minor | 7 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-10-09 08:59 | Outbound faxing delays | minor | 6 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-19 08:40 | Outbound errors | minor | 3 hrs, 2 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-10 11:17 | Outbound Fax Delays | minor | 18 hrs, 50 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-12 12:56 | FMC Outbound Delays | minor | 45 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-02 12:15 | Outbound faxing delayed | minor | 2 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-19 14:06 | FaxBridge Disruptions | minor | 23 hrs, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-19 12:08 | FaxBridge Disruptions | minor | 1 hr, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-18 13:01 | Issues with History page | minor | 2 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2024-06-03 14:59 | View/Download fax in web portal | none | 0 second | Jun 3, 07:59 PDTResolved - This incident has been resolved.May 31, 07:23 PDTUpdate - We are continuing to monito...read more |
| 2024-05-30 14:18 | Outbound delays | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-05-30 12:13 | Missing email notifications | minor | 5 hrs, 13 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-20 08:25 | Unable to open fax attachments via email | minor | 22 hrs, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-16 07:29 | Unable to access web portal | major | 25 hrs, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-15 10:55 | Missing Fax Attachments in Email Notifications | minor | 1 hr, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-18 06:26 | FaxBridges Offline | major | 56 mins | This incident has been resolved.This incident has been resolved. |
| 2024-01-19 11:31 | Inbound faxing | minor | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-01 11:45 | Outbound Faxing Delays | minor | 3 hrs, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-28 09:57 | Outbound Faxing Delays | minor | 1 hr, 1 min | This incident has been resolved.This incident has been resolved. |
| 2023-11-27 13:36 | Outbound Faxing Delays | minor | 17 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-13 06:44 | FaxBridges Showing Offline in the Portal | minor | 23 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2023-11-08 07:33 | FaxBridge Issues | minor | 6 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-31 10:34 | FaxBridges Showing Offline | minor | 1 hr, 3 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-27 21:48 | FaxBridge Status reading Offline | none | 61 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-24 08:57 | Outbound Faxing Delays | minor | 25 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-23 09:34 | Outbound Faxing Delays | minor | 20 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-12 07:46 | Slow outbound fax processing | minor | 1 hr, 10 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-11 11:46 | Error within portal | minor | 1 hr, 34 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-10 10:07 | Delay in outbound faxes | minor | 2 hrs, 25 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-18 07:30 | Inbound and Outbound Faxing Delays | minor | 3 hrs, 23 mins | This incident has been resolved.This incident has been resolved. |
| 2023-09-05 07:01 | Duplicate Faxes | minor | 31 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-30 09:00 | Outbound fax delays | minor | 21 hrs, 26 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-29 14:17 | Inbound faxing delay | minor | 15 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-29 12:45 | Portal not loading | minor | 6 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-29 10:12 | FaxBridge devices showing offline in the web portal | minor | 19 hrs, 30 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-29 07:19 | Missing Email Notifications | minor | 24 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-29 06:23 | Error when submitting port requests | minor | 8 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |