Current Status: dronedeploy is UP
We checked the official dronedeploy status page for updates 4 mins, 41 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-15 09:20 | Overlay export failures | major | 53 mins | Between 5:00 PM PT on Friday, March 14 and 10:00 AM PT on Saturday, March 15, some users may have experienced an ...read more |
| 2025-02-27 10:33 | Walk and Safety AI processing delays | minor | 1 hr, 3 mins | Between 10:23 AM and 11:33 AM Pacific Time (18:23 and 19:33 UTC), some users may have experienced delays in proce...read more |
| 2025-02-23 13:00 | Map Processing & Export Delays | major | 3 hrs, 47 mins | Between February 22nd at noon and 2:00PM Pacific Time on February 23 (20:00 on 2/22 and 22:00 on 2/23 UTC) some u...read more |
| 2025-02-11 06:53 | 3D Visualizations Not Loading | critical | 13 mins | This incident has been resolved.This incident has been resolved. |
| 2025-02-06 10:16 | Privacy Mode not blurring as expected | minor | 1 hr, 26 mins | On recent Walks, some users of Privacy Mode for Walks may have experienced an issue where the blurring of faces w...read more |
| 2025-01-24 12:35 | Organization Administration Options Missing | major | 13 mins | Between 11:21am and 12:37pm Pacific Time (19:21 and 20:37 UTC), some users experienced loss of access to Enterpri...read more |
| 2025-01-24 11:30 | Intermittent Feature Unavailability | none | 0 second | Between 11:21am and 3:00pm Pacific Time (19:21 and 23:00 UTC) some users may have experienced intermittent and un...read more |
| 2025-01-23 09:50 | Drawing "disappears" after navigating to full-screen media view | major | 1 hr, 10 mins | Between 9:15am and 10:45am Pacific Time (17:15 and 18:45 UTC), some users may have experienced an issue where nav...read more |
| 2024-09-22 17:00 | Uploads failing on robotics and dock automation | none | 0 second | Between 00:15 and 16:30 UTC on 09/23/2024 (5:15 PM Pacific Time on 09/22/2024 and 09:30 AM on 09/23/2024) some us...read more |
| 2024-09-17 11:54 | Measurements showing 0 values | major | 54 mins | Between 16:22 and 18:48 UTC (9:22am and 11:48am Pacific), some users may have experienced issues with volume, ele...read more |
| 2024-09-10 08:44 | Some flight logs failing to process | minor | 4 hrs, 50 mins | Between 11:08 UTC on 09/09 and 17:30 UTC on 09/10 (4:08 AM Pacific on 09/09 and 10:30 AM on 09/10) some flight lo...read more |
| 2024-08-23 10:03 | Intermittent 500 Errors on StructionSite | major | 1 hr, 30 mins | Between 16:00 and 17:55 UTC (9:00 AM and 10:55 AM Pacific Time), some users may have experienced intermittent 500...read more |
| 2024-08-20 13:35 | Media pins, map photo pins, vertical Inspection pins, pano pins & Walk paths intermittently not load... | minor | 48 mins | Between 17:48 and 20:38 UTC (10:48 and 13:38 Pacific Time) users may have experienced issues loading media pins, ...read more |
| 2024-08-01 10:56 | Delays in export processing | minor | 47 mins | This incident has been resolved. All exports are now processing and no further delays are expected.This incident has been resolved. All exports are now processing and no further delays are expected. |
| 2024-08-01 10:21 | Slowness on DroneDeploy web and mobile apps | minor | 3 hrs, 14 mins | Between 15:00 and 17:00 UTC (8:00 AM and 10:00 AM Pacific time), some users may have experienced delays in loadin...read more |
| 2024-07-29 17:28 | Export Slowness | minor | 1 hr, 18 mins | Between 3:56 PM to 6:40 PM Pacific Time on July 29, some users may have experienced delays in exporting data from...read more |
| 2024-07-26 09:45 | Export slowness | minor | 1 hr, 14 mins | Between 06:28 and 15:37 UTC (11:28 PM on July 25 to 10:37 AM Pacific Time on July 26), some users may have experi...read more |
| 2024-07-23 14:07 | Dock Drone video feed shows "waiting for stream" | minor | 57 mins | Between 02:58 and 21:58 UTC on July 23 (7:59 PM Pacific Time on July 22 to 2:45 PM Pacific Time on July 23) some ...read more |
| 2024-07-19 12:54 | PPK corrections currently unavailable | minor | 6 hrs, 5 mins | Between 04:30 on July 19 and 00:05 on July 20 (9:30 PM on July 18 and 5:05 PM on July 19), maps processed using P...read more |
| 2024-07-02 10:00 | Export and report delays | minor | 1 hr, 8 mins | Between 9:50 AM and 11:00 AM Pacific time, some users may have experienced delays in the delivery of exports, inc...read more |
| 2024-06-13 08:05 | Unable to download some progress reports and company logos unavailable | major | 54 mins | Between 19:38 UTC on Wed. June 12 and 11:10 UTC on Thurs. June 13, some organizations may have noted their custom...read more |
| 2024-05-25 12:37 | Web Portal Issues | major | 1 hr, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-28 15:52 | Resolved: Inability to load robots | none | 0 second | Between 21:50 and 22:50 UTC, some robotics customers may have observed an inability to load robots in the robotic...read more |
| 2024-04-11 16:58 | Enterprise dashboards intermittently unavailable (DroneDeploy and StructionSite) | minor | 1 hr, 10 mins | All services related to DroneDeploy and StructionSite dashboards has been restored. Dashboard data is refreshing ...read more |
| 2024-02-21 15:36 | Timeouts and/or errors in DroneDeploy | critical | 2 hrs | Between 3:05pm and 5:20pm Pacific Time (23:05 - 01:20 UTC), some users may have experienced delays or errors logg...read more |
| 2024-02-01 17:00 | Roof Report processing unavailable | none | 0 second | Between 5:54pm and 8:16pm Pacific (01:54 to 04:16 UTC), roof reports were not processing. Processing has now resu...read more |
| 2023-12-14 09:52 | StructionSite web and mobile (legacy) loading slowly or inaccessible | minor | 3 hrs, 22 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-11 12:54 | Data in enterprise dashboard may be out of date | minor | 19 hrs, 19 mins | Between 12/07/2023 and 12/11/2023, some users may have observed some out of date data displayed on the DroneDeplo...read more |
| 2023-11-08 08:52 | Map Processing Degraded | minor | 2 hrs, 30 mins | This incident has been resolved and map & export processing has resumed as normal.This incident has been resolved and map & export processing has resumed as normal. |
| 2023-09-02 14:29 | Slow web response | critical | 5 hrs, 6 mins | Engineering has resolved the issue of slow web response and systems are returning to normal. For any users who di...read more |
| 2023-08-25 09:35 | Slow response times from website and APIs | major | 2 hrs, 41 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-22 15:32 | Users Experiencing Slow Exports | minor | 2 hrs, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-10 12:02 | Some users cannot login | major | 1 hr, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-24 17:56 | 2D Tiles not showing on maps | major | 39 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-17 08:33 | BIM 360 Viewer Non-functional Due to Autodesk Outage | minor | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-11 06:40 | Ground Robotics Portal Outage | critical | 1 hr, 45 mins | This incident has been resolved.This incident has been resolved. |
| 2022-08-25 20:16 | Increased error rates for 3d tiles | minor | 11 hrs, 28 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-21 00:07 | DroneDeploy website/APIs unavailable for some users | none | 4 hrs, 40 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-09 10:34 | Email Outage | none | 0 second | From 05:00 am PDT to 06:30 am PDT some users may not have received emails related to password resets, email verif...read more |
| 2022-05-02 11:31 | Mobile upload experiencing issues | major | 19 hrs, 44 mins | This incident has been resolved.This incident has been resolved. |
| 2022-03-07 11:00 | Slow loading for dronedeploy.com | none | 0 second | From 11:09 - 11:22 AM PST on 3/7/2022, users may have experienced slow loading of dronedeploy.com.From 11:09 - 11:22 AM PST on 3/7/2022, users may have experienced slow loading of dronedeploy.com. |
| 2021-11-16 14:43 | Problem with Annotations and Issues | minor | 3 hrs, 5 mins | This incident has been resolved.This incident has been resolved. |
| 2021-11-16 09:00 | Selection of Issue Types performance degraded | none | 0 second | Display and selection of issue types may experience a delay.Display and selection of issue types may experience a delay. |
| 2021-10-27 10:31 | Cannot create new user accounts | major | 1 hr, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2021-09-28 11:44 | Some enterprise users erroneously identified as free - uploads limited to 500 images | none | 1 hr, 35 mins | This incident has been resolved.This incident has been resolved. |
| 2021-07-13 11:09 | Customer Forum Unavailable | critical | 5 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2021-05-03 18:00 | SSO elevated error rate | minor | 1 hr, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-26 13:02 | Main dashboard scrolling limited | minor | 1 hr, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-20 11:04 | SSO vendor outage | major | 4 hrs, 4 mins | Our vendor is reporting a general resolution.Our vendor is reporting a general resolution. |
| 2021-03-24 12:00 | Increased map processing times | none | 0 second | We identified an issue that caused a small percentage of maps to experience increased processing times. We have d...read more |