Duo Security Status

Is Duo Security down?

Current Status: Duo Security is UP

We checked the official Duo Security status page for updates 1 min, 44 seconds ago.

Past Duo Security Incidents

Source: Official Duo Security status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-12-19 10:26 Duo Support Phone System Issue
minor
43 mins

The issue with call handling for our Duo Support Team has been resolved.The issue with call handling for our Duo Support Team has been resolved.

2024-12-06 15:23 Multiple Deployments: Intermittent SSO log retrieval failure
minor
1 hr, 28 mins

After further investigation, we have confirmed that no customers should be impacted by this, as only internal sys...

2024-11-28 19:05 All Deployments: Duo SMS Delivery Failure for some Australian customers
minor
2 hrs, 49 mins

The issue causing SMS delivery failures for some Australian customers is now resolved and full functionality is r...

2024-11-05 13:33 [Multiple Deployments] Activity and Telephony Log Retrieval Errors
minor
1 hr, 17 mins

The issue impacting querying activity and telephony logs via the Duo Admin API and Admin Panel is now resolved an...

2024-11-04 19:24 [Federal Deployments] Authentication issues using Yubikey tokens
critical
40 mins

The issue causing authentication failures using Yubikey tokens is now resolved and full functionality is restored...

2024-11-03 15:00 [Scheduled] Duo Support: Phone System Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-03 03:00 [Scheduled] Duo Support: Phone System Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-24 17:43 [Multiple Deployments] Activity Log delivery and retrieval failures
minor
1 hr, 21 mins

The issue impacting the availability of some Duo logs is now resolved and full functionality has been restored. ...

2024-10-13 18:14 DUO78: Core Authentication Service failures
minor
2 hrs, 52 mins

The incident on DUO78 has now been resolved. No authentications were impacted during the course of this incident.The incident on DUO78 has now been resolved. No authentications were impacted during the course of this incident.

2024-09-30 11:10 [Multiple Deployments] Admin Panel Login Issues
minor
3 hrs, 45 mins

Duo Admin Panel logins continue to be successful and all services are fully operational. This incident is resolve...

2024-09-27 17:34 [Scheduled] DUO63: Scheduled Maintenance
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-27 17:15 All Deployments: Automated Directory Sync Frequency Issues
none
6 hrs, 52 mins

We can confirm the issues with automated Directory Syncs are now resolved. Some customers' syncs were running mor...

2024-09-24 12:42 Multiple Deployments: Directory sync page access failure within the Admin Panel
minor
1 hr, 50 mins

Access to the Directory Sync page within the Admin Panel has been fully restored.Access to the Directory Sync page within the Admin Panel has been fully restored.

2024-09-19 15:22 Multiple Deployments] Admin Panel log and API log delivery and retrieval failures
minor
1 hr, 25 mins

The issue with Reports and log API performance and consistency have been resolved. An RCA will be provided as soo...

2024-09-19 03:43 Connectivity issues in Canada
none
1 hr, 20 mins

The intermittent issues causing connectivity issues on Duo deployment in Canada has been resolved.The intermittent issues causing connectivity issues on Duo deployment in Canada has been resolved.

2024-09-18 09:38 [Multiple Deployments] Duo Authentication Failures
none
2 hrs, 9 mins

Duo Authentications continue to be successful and all services are fully operational. This incident is resolved.Duo Authentications continue to be successful and all services are fully operational. This incident is resolved.

2024-09-16 20:44 [DUO19] Duo Authentication Failures
critical
9 mins

Following a period of monitoring, we have confirmed that the authentication issues impacting DUO19 are now fully ...

2024-09-10 04:00 SMS Delivery issue
none
31 mins

The SMS delivery issue has been resolved, and all services are fully functional.The SMS delivery issue has been resolved, and all services are fully functional.

2024-09-07 05:00 [Scheduled] Multiple Deployments: Scheduled Maintenance
maintenance
5 hrs, 27 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-09-05 19:45 [Mulitple Deployments] Authentication issues using Duo Push
minor
1 hr, 8 mins

The issue regarding authentication failures using Duo Push on multiple deployments is fully resolved and all serv...

2024-08-27 04:04 27-08-2024 GB SMS delivery issue
minor
1 hr, 22 mins

The issue causing SMS passcode authentication failures is now resolved and full functionality is restored.The issue causing SMS passcode authentication failures is now resolved and full functionality is restored.

2024-08-19 08:12 [DUO57] Intermittent Authentication Failures
major
31 mins

The issue causing degraded performance with Duo's authentication service and Admin Panel access is now resolved a...

2024-08-14 09:17 [Multiple Deployments] Core Authentication Service Degraded Performance
minor
27 mins

The issue causing degraded performance with Duo's authentication service is now resolved and full functionality i...

2024-08-13 11:05 DUO1: Core Authentication Service degraded performance
minor
1 hr, 14 mins

The issue causing degraded performance with Duo's authentication service is now resolved and full functionality i...

2024-08-02 07:17 Degraded success for calls to India
none
2 hrs, 46 mins

The issue regarding phone call authentication for India on all of our deployments has been resolved.The issue regarding phone call authentication for India on all of our deployments has been resolved.

2024-07-31 12:14 Duo Support Phone System Issue
major
42 mins

The issue with call handling for our Duo Support Team has been resolved.The issue with call handling for our Duo Support Team has been resolved.

2024-07-25 12:55 Multiple Deployments: Authentication failures
none
0 second

At approximately 4pm UTC, we experienced brief outage that caused authentication failures on deployments DUO1, DU...

2024-07-25 08:40 All Deployments: Duo SMS Passcode Authentication Failures for India
major
7 hrs, 58 mins

The issue regarding SMS passcode authentication failures for India on all of our deployments has been resolved.The issue regarding SMS passcode authentication failures for India on all of our deployments has been resolved.

2024-07-24 09:46 Duo Support Phone System Issue
minor
1 hr, 54 mins

We have resolved the issue impacting the support phone number listed on duo.com/support.We have resolved the issue impacting the support phone number listed on duo.com/support.

2024-07-22 17:16 Duo15: Core Authentication Service outage
minor
0 second

From approximately 8:37 AM UTC to 8:40 AM UTC, there was a brief outage of our Core Authentication Service affect...

2024-07-19 02:54 Internet Outage
none
17 hrs, 15 mins

We have received confirmation from our provider that all residual issues with Trusted Endpoint certificate genera...

2024-07-18 09:54 All Deployments: Duo SMS Passcode Authentication Failures for India
minor
2 hrs, 26 mins

The issues regarding SMS Message Delivery issues due to telephony carrier service issues in the India region are ...

2024-07-17 08:55 Depreciated Push Authentication functionality
none
1 hr, 53 mins

After reviewing the issues reported, this issue is being caused by carrier disruptions. For further assistance on...

2024-07-12 23:09 Duo Admin Panel: Delay in Duo log Availability
none
0 second

Between 20:50 and 21:10 EDT on July 12, 2024, authentication logs were delayed in being updated in the Duo Admin ...

2024-07-09 11:00 Duo Support Phone System Issue
minor
3 hrs, 13 mins

We have resolved the issue impacting the support phone number listed on the Duo Admin Panel, as well as the Feder...

2024-06-29 11:45 Duo Admin Panel: Delay Retrieving Authentication Logs
minor
5 hrs, 9 mins

We have resolved the delay in displaying new authentication logs in the Duo Admin Panel. Logs impacted during the...

2024-06-28 08:13 DUO13: Intermittent Authentication Failures
minor
2 hrs, 37 mins

The issue causing intermittent authentication failures on our DUO13 deployment has been resolved. We will be pos...

2024-06-27 12:17 DUO79: Intermittent Passwordless Authentication Failures
minor
19 mins

The issue causing intermittent Passwordless authentication failures on DUO79 has been resolved. We will be posti...

2024-06-26 12:22 VOIP and SMS delivery failures
minor
10 mins

All telephony delivery issues have been resolved and all components are operational after applying the fix.All telephony delivery issues have been resolved and all components are operational after applying the fix.

2024-06-26 04:23 SMS delivery failure in United Kingdom
none
1 hr, 11 mins

After monitoring our internal systems we have confirmed that this issue seems to be related to cellular service p...

2024-06-22 00:30 [Scheduled] Support phone service schedule maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-06-18 06:10 Duo Push failures
none
1 hr, 21 mins

After reviewing the issues reported, this issue is being caused by ISP disruptions. For further assistance on thi...

2024-06-17 12:30 DUO61: IP Address Location Discrepancies
minor
2 hrs, 41 mins

The issue causing IP addresses to be reported as being in a different region has been resolved and all services a...

2024-06-14 17:00 [Scheduled] DUO1: Scheduled Maintenance
maintenance
290 hrs

These works are continuing. For more information, please see this page https://help.duo.com/s/article/DUO1-Schedu...

2024-06-14 13:10 All Deployments: Endpoints showing untrusted with Microsoft Intune
minor
4 hrs, 17 mins

This incident has been downgraded in severity and is considered resolved. Our engineering teams will continue to ...

2024-06-12 19:21 DUO79: Authentication failures for a small number of customers
critical
1 hr, 27 mins

We have resolved the issue impacting authentication to our DUO79 deployment. All services are now fully functiona...

2024-06-12 06:34 All Deployments: General Auths reporting down
none
0 second

There was an issue regarding general auths reporting down on all deployments and it has been fully resolved and a...

2024-06-04 17:21 Duo Access and Authentication Failures on DUO69
critical
12 mins

We have resolved the issue that was causing access and authentication issues on our DUO69 deployment. All service...

2024-06-03 09:24 Degraded performance impacting authentications on Duo52
minor
1 hr, 2 mins

We have resolves the issue that was causing authentication issues and there is no longer any impact on authentica...

2024-05-31 09:47 Degraded Telephony Performance
none
1 hr, 4 mins

We have successfully resolved the issue causing temporarily degraded telephony performance.We have successfully resolved the issue causing temporarily degraded telephony performance.