Current Status: Duo Security is UP
We checked the official Duo Security status page for updates 3 mins, 24 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-02 09:54 | All Deployments: Duo Phone Call Authentication Failures for India | minor | 20 mins | The third-party issue with intermittent phone call failures for India has been resolved.The third-party issue with intermittent phone call failures for India has been resolved. |
| 2025-03-31 11:49 | All Deployments: Duo Phone Call Authentication Failure for US Region | minor | 31 mins | The third-party issue with intermittent phone call failures for the US region has been resolved.The third-party issue with intermittent phone call failures for the US region has been resolved. |
| 2025-02-24 10:17 | All Deployments: Admin Panel Login Issues | major | 1 hr, 40 mins | We have confirmed that the implemented fix has resolved the issue. Admin Panel logins are now fully operational. ...read more |
| 2025-02-17 06:13 | SMS Delivery Issues: UAE | minor | 0 second | The issue causing intermittent SMS delivery failures in the UAE has been resolved.The issue causing intermittent SMS delivery failures in the UAE has been resolved. |
| 2025-02-13 13:45 | All Deployments: Core Authentication Service, Admin Panel logins, Device Management Portal, Risk-bas... | major | 6 hrs, 58 mins | We can now confirm that all services have been completely restored. A full RCA will be provided as soon as possib...read more |
| 2025-02-11 10:10 | Multiple Deployments: Duo SSO Authentication Failures for some customers | minor | 1 hr, 30 mins | We have confirmed that following the rollback of the recent D308 changes for affected customers, Duo SSO authenti...read more |
| 2025-01-30 13:27 | Multiple Deployments: Duo SSO Authentication Failures for some customers | minor | 28 mins | We can now confirm that SSO authentications are now fully operational and the issue is resolved. We will provide ...read more |
| 2025-01-28 19:21 | Authentication failures for the India region | minor | 49 mins | The issue causing authentication failures in the India region has been resolved and full functionality has been r...read more |
| 2025-01-23 09:43 | Intermittent Phone Call MFA failures for the UK region | minor | 22 hrs, 14 mins | The issue causing intermittent phone call delivery failures in the UK region has been resolved and full functiona...read more |
| 2025-01-07 18:22 | Multiple Deployments: Admin Panel Log Delays for Some Customers | minor | 3 hrs, 44 mins | The issue impacting the availability of Activity and Telephony Log messages in the Admin Panel / Admin API is now...read more |
| 2024-12-19 10:26 | Duo Support Phone System Issue | minor | 43 mins | The issue with call handling for our Duo Support Team has been resolved.The issue with call handling for our Duo Support Team has been resolved. |
| 2024-12-06 15:23 | Multiple Deployments: Intermittent SSO log retrieval failure | minor | 1 hr, 28 mins | After further investigation, we have confirmed that no customers should be impacted by this, as only internal sys...read more |
| 2024-11-28 19:05 | All Deployments: Duo SMS Delivery Failure for some Australian customers | minor | 2 hrs, 49 mins | The issue causing SMS delivery failures for some Australian customers is now resolved and full functionality is r...read more |
| 2024-11-05 13:33 | [Multiple Deployments] Activity and Telephony Log Retrieval Errors | minor | 1 hr, 17 mins | The issue impacting querying activity and telephony logs via the Duo Admin API and Admin Panel is now resolved an...read more |
| 2024-11-04 19:24 | [Federal Deployments] Authentication issues using Yubikey tokens | critical | 40 mins | The issue causing authentication failures using Yubikey tokens is now resolved and full functionality is restored...read more |
| 2024-11-03 15:00 | [Scheduled] Duo Support: Phone System Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-03 03:00 | [Scheduled] Duo Support: Phone System Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-24 17:43 | [Multiple Deployments] Activity Log delivery and retrieval failures | minor | 1 hr, 21 mins | The issue impacting the availability of some Duo logs is now resolved and full functionality has been restored. ...read more |
| 2024-10-13 18:14 | DUO78: Core Authentication Service failures | minor | 2 hrs, 52 mins | The incident on DUO78 has now been resolved. No authentications were impacted during the course of this incident.The incident on DUO78 has now been resolved. No authentications were impacted during the course of this incident. |
| 2024-09-30 11:10 | [Multiple Deployments] Admin Panel Login Issues | minor | 3 hrs, 45 mins | Duo Admin Panel logins continue to be successful and all services are fully operational. This incident is resolve...read more |
| 2024-09-27 17:34 | [Scheduled] DUO63: Scheduled Maintenance | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-27 17:15 | All Deployments: Automated Directory Sync Frequency Issues | none | 6 hrs, 52 mins | We can confirm the issues with automated Directory Syncs are now resolved. Some customers' syncs were running mor...read more |
| 2024-09-24 12:42 | Multiple Deployments: Directory sync page access failure within the Admin Panel | minor | 1 hr, 50 mins | Access to the Directory Sync page within the Admin Panel has been fully restored.Access to the Directory Sync page within the Admin Panel has been fully restored. |
| 2024-09-19 15:22 | Multiple Deployments] Admin Panel log and API log delivery and retrieval failures | minor | 1 hr, 25 mins | The issue with Reports and log API performance and consistency have been resolved. An RCA will be provided as soo...read more |
| 2024-09-19 03:43 | Connectivity issues in Canada | none | 1 hr, 20 mins | The intermittent issues causing connectivity issues on Duo deployment in Canada has been resolved.The intermittent issues causing connectivity issues on Duo deployment in Canada has been resolved. |
| 2024-09-18 09:38 | [Multiple Deployments] Duo Authentication Failures | none | 2 hrs, 9 mins | Duo Authentications continue to be successful and all services are fully operational. This incident is resolved.Duo Authentications continue to be successful and all services are fully operational. This incident is resolved. |
| 2024-09-16 20:44 | [DUO19] Duo Authentication Failures | critical | 9 mins | Following a period of monitoring, we have confirmed that the authentication issues impacting DUO19 are now fully ...read more |
| 2024-09-10 04:00 | SMS Delivery issue | none | 31 mins | The SMS delivery issue has been resolved, and all services are fully functional.The SMS delivery issue has been resolved, and all services are fully functional. |
| 2024-09-07 05:00 | [Scheduled] Multiple Deployments: Scheduled Maintenance | maintenance | 5 hrs, 27 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-09-05 19:45 | [Mulitple Deployments] Authentication issues using Duo Push | minor | 1 hr, 8 mins | The issue regarding authentication failures using Duo Push on multiple deployments is fully resolved and all serv...read more |
| 2024-08-27 04:04 | 27-08-2024 GB SMS delivery issue | minor | 1 hr, 22 mins | The issue causing SMS passcode authentication failures is now resolved and full functionality is restored.The issue causing SMS passcode authentication failures is now resolved and full functionality is restored. |
| 2024-08-19 08:12 | [DUO57] Intermittent Authentication Failures | major | 31 mins | The issue causing degraded performance with Duo's authentication service and Admin Panel access is now resolved a...read more |
| 2024-08-14 09:17 | [Multiple Deployments] Core Authentication Service Degraded Performance | minor | 27 mins | The issue causing degraded performance with Duo's authentication service is now resolved and full functionality i...read more |
| 2024-08-13 11:05 | DUO1: Core Authentication Service degraded performance | minor | 1 hr, 14 mins | The issue causing degraded performance with Duo's authentication service is now resolved and full functionality i...read more |
| 2024-08-02 07:17 | Degraded success for calls to India | none | 2 hrs, 46 mins | The issue regarding phone call authentication for India on all of our deployments has been resolved.The issue regarding phone call authentication for India on all of our deployments has been resolved. |
| 2024-07-31 12:14 | Duo Support Phone System Issue | major | 42 mins | The issue with call handling for our Duo Support Team has been resolved.The issue with call handling for our Duo Support Team has been resolved. |
| 2024-07-25 12:55 | Multiple Deployments: Authentication failures | none | 0 second | At approximately 4pm UTC, we experienced brief outage that caused authentication failures on deployments DUO1, DU...read more |
| 2024-07-25 08:40 | All Deployments: Duo SMS Passcode Authentication Failures for India | major | 7 hrs, 58 mins | The issue regarding SMS passcode authentication failures for India on all of our deployments has been resolved.The issue regarding SMS passcode authentication failures for India on all of our deployments has been resolved. |
| 2024-07-24 09:46 | Duo Support Phone System Issue | minor | 1 hr, 54 mins | We have resolved the issue impacting the support phone number listed on duo.com/support.We have resolved the issue impacting the support phone number listed on duo.com/support. |
| 2024-07-22 17:16 | Duo15: Core Authentication Service outage | minor | 0 second | From approximately 8:37 AM UTC to 8:40 AM UTC, there was a brief outage of our Core Authentication Service affect...read more |
| 2024-07-19 02:54 | Internet Outage | none | 17 hrs, 15 mins | We have received confirmation from our provider that all residual issues with Trusted Endpoint certificate genera...read more |
| 2024-07-18 09:54 | All Deployments: Duo SMS Passcode Authentication Failures for India | minor | 2 hrs, 26 mins | The issues regarding SMS Message Delivery issues due to telephony carrier service issues in the India region are ...read more |
| 2024-07-17 08:55 | Depreciated Push Authentication functionality | none | 1 hr, 53 mins | After reviewing the issues reported, this issue is being caused by carrier disruptions. For further assistance on...read more |
| 2024-07-12 23:09 | Duo Admin Panel: Delay in Duo log Availability | none | 0 second | Between 20:50 and 21:10 EDT on July 12, 2024, authentication logs were delayed in being updated in the Duo Admin ...read more |
| 2024-07-09 11:00 | Duo Support Phone System Issue | minor | 3 hrs, 13 mins | We have resolved the issue impacting the support phone number listed on the Duo Admin Panel, as well as the Feder...read more |
| 2024-06-29 11:45 | Duo Admin Panel: Delay Retrieving Authentication Logs | minor | 5 hrs, 9 mins | We have resolved the delay in displaying new authentication logs in the Duo Admin Panel. Logs impacted during the...read more |
| 2024-06-28 08:13 | DUO13: Intermittent Authentication Failures | minor | 2 hrs, 37 mins | The issue causing intermittent authentication failures on our DUO13 deployment has been resolved. We will be pos...read more |
| 2024-06-27 12:17 | DUO79: Intermittent Passwordless Authentication Failures | minor | 19 mins | The issue causing intermittent Passwordless authentication failures on DUO79 has been resolved. We will be posti...read more |
| 2024-06-26 12:22 | VOIP and SMS delivery failures | minor | 10 mins | All telephony delivery issues have been resolved and all components are operational after applying the fix.All telephony delivery issues have been resolved and all components are operational after applying the fix. |
| 2024-06-26 04:23 | SMS delivery failure in United Kingdom | none | 1 hr, 11 mins | After monitoring our internal systems we have confirmed that this issue seems to be related to cellular service p...read more |