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We checked the official emnify status page for updates 4 mins, 54 seconds ago.

Past emnify Incidents

Source: Official emnify status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-03-26 06:44 Service degradation - Telstra (Australia)
minor
55 hrs, 9 mins

This incident has been resolved. Our Customer Support team will be closely monitoring this network over the next...

2025-03-24 08:00 [Scheduled] Cloud Connect Database Maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-17 16:15 Network Connectivity Issues in Claro
minor
4 hrs, 42 mins

This incident has been resolved.This incident has been resolved.

2025-02-26 10:10 Data Usage Statistics Degradation
minor
2 hrs, 34 mins

Dear emnify Customers, The incident has been resolved and processing of device data consumption statistics is ba...

2025-02-15 13:05 [Scheduled] Third-Party Maintenance Impacting Embedded Dashboards
maintenance
6 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-05 16:32 API and portal degraded performance
minor
2 hrs, 38 mins

Dear emnify Customers, The incident has been resolved and API and portal services are fully operational again. ...

2025-01-30 19:34 Delayed usage statistics
minor
2 hrs, 59 mins

This incident has been resolved.This incident has been resolved.

2025-01-28 11:57 SIM shop service degradation
minor
1 hr, 36 mins

This incident has been resolvedThis incident has been resolved

2025-01-18 05:12 Signaling and data service degradation
minor
40 mins

This incident has been resolved. If you are still experiencing any issues, please contact our Customer Support te...

2025-01-10 16:37 Signaling connectivity issues
minor
64 hrs, 20 mins

Dear emnify Customers, This incident has been resolved. We will continue to follow up with our signaling carrie...

2025-01-10 10:32 Service Degradation - Vodafone UK
minor
77 hrs, 35 mins

Dear emnify Customers, We have received a confirmation from Vodafone UK that the issue has been resolved. Our me...

2025-01-09 15:24 Service Degradation - Vodafone UK
minor
4 hrs, 22 mins

Dear emnify customers, We can conclude based on our metrics and tests that the issue with Vodafone has now been ...

2025-01-07 09:52 Stats query timeout via API and portal
minor
3 hrs, 57 mins

The incident has been resolved and all services are now operational. In case you are still experiencing issues,...

2024-12-22 05:53 Signaling and Data Service Degradation
minor
1 hr, 24 mins

Dear Customers, The incident has been resolved and the service is operational. In case you are still experiencin...

2024-12-20 17:09 Service degradation - Claro Colombia
minor
3 hrs, 3 mins

Dear Customers, The incident has been resolved and the service is operational. In case you are still experiencin...

2024-12-02 17:22 Payment Option API Issues
minor
4 hrs, 49 mins

Dear Customers, This is to inform you that this issue has been resolved. Thanks a lot for you patience. Emnify ...

2024-11-28 18:43 Temporary Portal Usability Issue for Non-English speaking Users
minor
48 mins

Dear Customers, This is to inform you that this issue has been resolved. Please update to the latest version o...

2024-10-29 20:00 [Scheduled] Enterprise Data Warehouse Upgrade Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-21 06:00 [Scheduled] Maintenance - Data Connectivity in the region us-east-1
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-01 20:00 [Scheduled] Enterprise Data Warehouse Upgrade Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-01 07:49 VPN connectivity in ap-southeast-1 breakout
major
17 mins

This incident has been resolved.This incident has been resolved.

2024-09-25 10:43 Service degradation - MTN Uganda
minor
23 hrs, 55 mins

The incident has been resolved and the service is operational. In case you are still experiencing issues, pleas...

2024-09-23 07:46 Service degradation - Vodafone UK
minor
3 hrs, 7 mins

The incident has been resolved and services via Vodafone UK are now operational. In case you are still experien...

2024-09-10 08:49 OpenVPN Authentication Issues in all Regions
critical
1 hr, 2 mins

Dear Customers, This incident has been resolved. Regards Emnify Support TeamDear Customers, This incident has been resolved. Regards Emnify Support Team

2024-09-09 09:45 Service Degradation Issues in eu-west-1
minor
5 hrs, 25 mins

Dear Customers, This incident has been resolved. If you face any issues, please feel free to contact our suppor...

2024-09-05 08:57 Data service degradation in the Americas region
minor
4 hrs, 22 mins

This incident has been resolved and affected operators are operational again. In case you are still experiencin...

2024-08-30 08:24 Service degradation - MTN Uganda
minor
2 hrs, 6 mins

The incident has been resolved and the service is operational. In case you are still experiencing issues, pleas...

2024-08-20 20:00 [Scheduled] Database Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-08-19 15:58 Organization Statistics not showing on the Portal
minor
3 hrs, 8 mins

The incident has been resolved.The incident has been resolved.

2024-08-16 13:11 Service degradation - Claro Paraguay & Claro Argentina
minor
10 hrs, 14 mins

The incident has been resolved and the service is operational. In case you are still experiencing issues, pleas...

2024-08-16 12:35 Service degradation - MTN/Uganda
minor
17 hrs, 27 mins

The incident has been resolved and the service is operational. In case you are still experiencing issues, pleas...

2024-08-15 13:19 Service degradation - Orange/France
minor
16 hrs, 47 mins

The incident has been resolved and the service is operational. In case you are still experiencing issues, pleas...

2024-08-05 15:43 Increased Error Rate all Regions
minor
2 hrs, 13 mins

Dear Customers, We are pleased to inform you that this incident has been resolved. Thank you for your patience ...

2024-08-05 15:32 Service Degradation in Wind Tre Italy
minor
2 hrs, 23 mins

Dear Customers, We are pleased to inform you that this incident has been resolved. Thank you for your patience ...

2024-08-04 16:30 Service degradation 2G/3G - MTN Uganda
minor
2 hrs, 19 mins

This incident has been resolved and affected services are fully operational again. In case you are still experi...

2024-07-30 07:00 [Scheduled] OpenVPN maintenance
maintenance
2 hrs, 19 mins

The scheduled maintenance activity has been finished.The scheduled maintenance activity has been finished.

2024-07-24 13:40 Service Degradation in 4G
major
3 hrs, 44 mins

Dear Customer, We are happy to announce that the issue has been fully resolved. All services are back to normal....

2024-07-24 09:42 Self-Service Registration Disabled in Some Regions
minor
54 hrs, 50 mins

Dear Customers, The issue is now resolved. Thanks a lot Emnify Support TeamDear Customers, The issue is now resolved. Thanks a lot Emnify Support Team

2024-07-16 08:15 Service degradation - MTN / Uganda
none
10 hrs, 58 mins

The incident has been resolved and the service is operational. In case you are still experiencing issues, please ...

2024-06-26 13:09 Service Degradation - several LATAM networks
minor
92 hrs, 56 mins

Dear customers, The service is now back to its normal state before the incident. If you are experiencing any res...

2024-06-25 19:38 Data Analytics API calls are timing out
minor
1 hr, 34 mins

The incident has been resolved and all services are back to normal.The incident has been resolved and all services are back to normal.

2024-06-08 14:37 Portal embedded reports are not loading
minor
27 hrs, 43 mins

The incident has been resolved and the service is operational. If you are still experiencing issues, please submi...

2024-05-21 20:26 Service degradation - Digitel Venezuela
minor
45 hrs, 1 min

The incident has been resolved and the service is operational. In case you are still experiencing issues, please ...

2024-05-17 08:52 VPN issues in ap-southeast-1
minor
5 hrs

The incident has been resolved. In case you are still experiencing issues, please submit a request to our Custome...

2024-04-26 09:09 Statistics and Device Usage are temporarily not available
minor
75 hrs, 52 mins

This incident has been solved. Please contact our Customer Support team if you observe any issue.This incident has been solved. Please contact our Customer Support team if you observe any issue.

2024-04-24 15:17 Creation of new devices is not possible
minor
3 hrs, 11 mins

This incident has been resolved.This incident has been resolved.

2024-04-23 04:00 [Scheduled] Routine maintenance on data connectivity in Region eu-west-1 (VPN)
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-04-10 18:50 Data Connectivity impacted in eu-west-1 (OpenVPN)
minor
14 hrs, 15 mins

This incident has been resolved.This incident has been resolved.

2024-04-09 07:44 Data connectivity issues in eu-west-1 region
minor
39 mins

This incident has been resolved.This incident has been resolved.

2024-04-08 08:55 Data connectivity issues in eu-west-1 region
minor
1 hr, 16 mins

The incident has been resolved and the service is operational. In case you are still experiencing issues, please ...