Current Status: engine-yard is UP
We checked the official engine-yard status page for updates 2 mins, 46 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-01-11 22:20 | Service disruption preventing Engine Yard Cloud customers to execute certain actions affecting some ... | major | 24 hrs, 13 mins | Our systems are now operational and we expect no further issues. Regardless, to any customers who believe they ar...read more |
| 2024-01-09 21:31 | Partial outage preventing some customers to access some EYK Containers managed by EngineYard. | major | 24 hrs, 22 mins | The issue has been resolved.The issue has been resolved. |
| 2024-01-09 19:03 | Partial outage preventing customers to execute certain actions affecting some AWS accounts managed b... | major | 26 hrs, 49 mins | The issue has been confirmed to be resolved.The issue has been confirmed to be resolved. |
| 2023-12-28 09:52 | Issues with deployment after updating to the latest version of the Engine Yard v7 stack | major | 6 hrs, 21 mins | We are happy to confirm that the affected version has been removed. If you upgraded to it while it was available,...read more |
| 2023-02-26 07:00 | [Scheduled] Maintenance work on Engine Yard Cloud affecting AWS instance management | maintenance | 31 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-13 07:00 | [Scheduled] Engine Yard Cloud Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-09-01 12:00 | [Scheduled] Engine Yard Cloud Maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-08-09 16:30 | [Scheduled] Scheduled Maintenance to our billing platform | maintenance | 11 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-06-05 19:00 | [Scheduled] Maintenance work on Engine Yard Cloud affecting AWS instance management | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-05-27 18:37 | Failure at running Chef | minor | 2 hrs, 16 mins | The deployed fix addressed the issue, allowing Chef runs to happen smoothly once again. As such we're marking th...read more |
| 2022-04-11 09:00 | [Scheduled] EY Kontainers backend maintenance | maintenance | 45 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-03-24 06:44 | [Scheduled] EY Kontainers backend maintenance | maintenance | 53 mins | The scheduled maintenance has been successfully completed.The scheduled maintenance has been successfully completed. |
| 2022-03-24 05:00 | [Scheduled] EY Kontainers backend maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-03-13 20:00 | [Scheduled] Maintenance work on Engine Yard Cloud affecting AWS instance management | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-03-04 14:30 | [Scheduled] EY Kontainers backend maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-02-08 13:00 | [Scheduled] EY Cloud backend maintenance | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-12-22 12:36 | AWS US-East-1 (N. Virginia) AZ issues impacting instances including EY platform instances | major | 12 hrs, 17 mins | AWS has resolved the incident and we are not experiencing issues anymore. Please contact Support for any queries...read more |
| 2021-12-15 16:11 | AWS US-West connectivity issues | minor | 22 mins | AWS have now resolved the internet connectivity issues in the two US-West regions and normal service has been res...read more |
| 2021-12-07 17:10 | AWS operations failing | minor | 16 hrs, 41 mins | Amazon have mitigated the issue causing the API errors and therefore the region is functioning as normal again an...read more |
| 2021-11-11 20:15 | Support portal sign-in issues | major | 1 hr, 28 mins | The issue causing the sign-in issues has now been identified and resolved, so all support portal functionality is...read more |
| 2021-10-01 10:11 | Let's Encrypt root certificate expiry | none | 81 hrs, 46 mins | A fix has now been released on v5 and v6 stacks to resolve this issue, further information can be found at the fo...read more |
| 2021-09-30 15:58 | Support portal not available | major | 40 mins | Integration between EYCloud and Zendesk is working properly. Monitoring, as well as customers, have not alerted ...read more |
| 2021-09-14 13:01 | [Scheduled] Maintenance work on Engine Yard Cloud affecting Gentoo stacks | maintenance | 1 hr, 59 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-08-25 10:00 | [Scheduled] Maintenance work on Engine Yard Cloud affecting AWS instance management | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-08-08 09:00 | [Scheduled] Maintenance work on Engine Yard Cloud affecting AWS resource management | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-04-01 20:13 | Issue that prevents running chef currently blocking configuration changes and spinning up new instan... | major | 1 hr, 21 mins | This incident has been resolved.This incident has been resolved. |
| 2019-08-31 13:57 | AWS issues causing Engine Yard Cloud Dashboard downtime | major | 6 hrs, 51 mins | Engine Yard hasn't seen any further occurrence of the problem. AWS has marked as resolved the issues affecting a...read more |
| 2019-08-15 21:31 | Inhability to boot and/or configure instances | none | 0 second | On August 15, 2019 at 20:45:43 GMT, our monitoring system alerted that a core component of the platform was not r...read more |
| 2019-07-22 09:44 | CLI/API Timeouts | minor | 2 hrs, 39 mins | This issue has now been identified and resolved and CLI and API actions are working again as usual. Please contac...read more |
| 2019-07-03 18:19 | Inhability to boot and/or configure instances | none | 0 second | On July 3, 2019 at 17:12:45 GMT, our monitoring system alerted that a core component of the platform was not resp...read more |
| 2019-07-02 14:05 | Networking issues impacting Support Portal availability | major | 1 hr, 37 mins | The networking issues have now been resolved and the Support Portal is now fully back online.The networking issues have now been resolved and the Support Portal is now fully back online. |
| 2019-06-25 21:27 | Regression identified with stack v5 3.0.59 and PHP apps | minor | 16 hrs, 22 mins | The regression introduced for PHP applications in stack v5-3.0.59 has now been identified and fixed in a new stac...read more |
| 2019-02-26 12:17 | Platform tasks failing | minor | 40 mins | This issue has been identified and resolved and all platform tasks are running smoothly again.This issue has been identified and resolved and all platform tasks are running smoothly again. |
| 2018-07-02 17:03 | Stack Configuration Outage | major | 100 hrs, 44 mins | All current generation stacks are fully recovered at this time (Stable-v4, Stable-v5). Work continues on a handfu...read more |
| 2018-01-16 08:10 | EY Cloud Dashboard issues | minor | 2 hrs, 28 mins | The duplicate instance provisioning issue has been identified and resolved. Instances can again be provisioned as...read more |
| 2018-01-03 23:53 | Amazon has notified of an Emergency change in the reboot schedule. Instances requiring reboots will ... | none | 55 hrs, 20 mins | Amazon has rolled out security patches to their infrastructure designed to address recently announced hardware se...read more |
| 2017-12-29 11:09 | Emergency Maintenance ongoing - estimated 30 mins | none | 2 hrs, 52 mins | Our maintenance work is now complete. If you encounter any concerns please reach out to our Support team.Our maintenance work is now complete. If you encounter any concerns please reach out to our Support team. |
| 2017-11-21 14:29 | Errors when provisioning new instances | minor | 1 hr, 8 mins | The provisioning issues have now been identified and resolved. Should you still see any issues, or require any as...read more |
| 2017-11-21 03:15 | Errors in provisioning new instances | none | 49 mins | Our tests on reprovisioning instances have been successful, and we have not seen the issue recur.Our tests on reprovisioning instances have been successful, and we have not seen the issue recur. |
| 2017-11-11 13:47 | Dashboard LaBrea errors | minor | 29 mins | The issue leading to errors being displayed in the Cloud Dashboard has now been identified and resolved, so the D...read more |
| 2017-10-18 21:17 | us-west-2 network issue | minor | 21 mins | AWS is now reporting that this issue is resolved. If you are experiencing any further difficulties please do ope...read more |
| 2017-09-14 19:43 | S3 related issues | minor | 32 mins | This issue has been resolved. If you have any further issues running chef or adding instances at this point plea...read more |
| 2017-08-02 23:39 | Amazon Web Services Network Connectivity | minor | 52 mins | Amazon Web Services has confirmed that the issue is now resolved.Amazon Web Services has confirmed that the issue is now resolved. |
| 2017-08-01 05:45 | ey-core commands and billing page are failing intermittently | minor | 59 mins | The failing platform instance has been replaced. All services are now working normally.The failing platform instance has been replaced. All services are now working normally. |
| 2017-07-27 14:11 | AWS US-East-1 connectivity issues | minor | 9 mins | AWS have resolved the US-East-1 connectivity issues and the service is operating as normal again. If you see any ...read more |
| 2017-06-27 03:16 | Booting and Terminating Instance Failure | none | 39 mins | The underlying issue is fixed. You can now boot and terminate instances on Engine Yard Cloud.The underlying issue is fixed. You can now boot and terminate instances on Engine Yard Cloud. |
| 2017-03-28 18:11 | Amazon S3 Error Rates | minor | 0 second | We have not seen any other AWS S3 issues. We consider this resolved.We have not seen any other AWS S3 issues. We consider this resolved. |
| 2017-03-28 18:07 | cloud.engineyard.com not responding | none | 33 mins | This incident has been resolved.This incident has been resolved. |
| 2017-02-23 20:17 | Degraded performance for EBS in us-east-1 | minor | 1 hr, 17 mins | At this point we are considering this issue resolved and normal functionality has been restored. If you have any...read more |
| 2017-02-16 04:30 | StatusCheck Alerts | none | 22 hrs, 20 mins | This incident has been resolved.This incident has been resolved. |