Current Status: Exact is UP
We checked the official Exact status page for updates 3 mins, 37 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-10-30 13:22 | Exact Online - Backup functionality unavailable (US) | minor | 0 second | The backup functionality is available in the US legislation of Exact Online again. Our apologies for the inconven...read more |
| 2025-10-22 11:04 | Exact Online Payroll - Supplemental birth leave allowance paid at wrong rate (NL) | minor | 0 second | The issues in the calculation have been fixed. Please create a correction request for employees previously calcul...read more |
| 2025-10-21 16:48 | Exact Online – Not possible to create account based on CoC-information (NL) | minor | 0 second | You may get an error ‘'user's account does not have enough credits to pay for action kvk_search' when creating a ...read more |
| 2025-10-20 16:23 | Exact Online Fiscaal - Calculation of the actual return on assets in OWR tax returns does not take i... | minor | 0 second | The calculation for the actual return on real estate in the Netherlands in an OWR tax return does not include WOZ...read more |
| 2025-10-19 12:02 | Exact Online - Delay in manual approval of Peppol verification (NL) | minor | 0 second | The delay in response time is now resolved. Please note that a manual flow is still not immediate as it takes ext...read more |
| 2025-10-16 17:07 | Exact Online Fiscaal - 504 Bad Gateway error when logging in to start.fiscaalgemak.nl, app3 (NL) | minor | 25 mins | This issue has been resolved. Logging in to app3 doesn't cause a 504 gateway error anymore. Our apologies for the...read more |
| 2025-10-15 14:35 | Exact Online Fiscaal - Calculation of OWR for 2023 and later does not take the “leegwaarde ratio” in... | minor | 1 hr, 24 mins | The calculation is correct. For real estate and other assets of The Netherlands, the annual rent must be entered ...read more |
| 2025-10-13 15:21 | Exact Boekhoud Gemak - Not able to login after migrating to One Exact Identity (NL) | minor | 25 hrs, 31 mins | The login issues have been resolved. After logging in no unexpected error messages are shown anymore. In case you...read more |
| 2025-10-11 11:02 | Exact Online, Exact WinBooks, Exact Venice, Exact Financials - UBO's in Company screening are filled... | minor | 149 hrs, 12 mins | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |
| 2025-10-10 19:58 | Exact Online – Entry number field too small in bank entry (Global) | minor | 0 second | The issue has been identified and we are working on a fix.The issue has been identified and we are working on a fix. |
| 2025-10-10 15:23 | Exact Online - Incorrect value in return box 5F in supplementary VAT return (NL) | minor | 236 hrs, 44 mins | This issue has been resolved and the already reported amount in the VAT Return will be included in return box 5F ...read more |
| 2025-10-09 16:14 | Exact Globe Next/ Exact Globe+ - Incorrect calculation PMT pension premie when actual hours are used... | minor | 0 second | In the M&T employment conditions groups, the calculation of the pension premie is not correct when you work with ...read more |
| 2025-10-09 11:32 | Exact Online Bouw - Log in not available (NL) | major | 3 hrs, 35 mins | The issue has been resolved. It is possible to login to Exact Online Bouw again. Our apologies for the inconvenie...read more |
| 2025-10-09 10:19 | All products - Not possible to login with One Exact Identity (Global) | major | 6 hrs, 3 mins | The issue has been resolved. It is possible again to login with One Exact Identity. Our apologies for the inconve...read more |
| 2025-10-08 20:00 | [Scheduled] HR & Salaris Gemak - Maintenance on 08-10-2025 between 20:00 - 22:00 CEST | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-10-08 15:36 | Exact Cloud Services - Re-login required when switching menu options in Exact Financials | minor | 0 second | We are continuing to investigate this issue.We are continuing to investigate this issue. |
| 2025-10-08 10:11 | Exact Online – Description is missing in statements imported using the Knab 1.0 bank link (NL) | minor | 150 hrs, 2 mins | This issue has now been resolved and the 'to be completed' screen will once again display the descriptions as pro...read more |
| 2025-10-08 09:43 | Exact Online - Not possible to verify the Peppol registration without an ItsMe account (BE) | minor | 0 second | It is currently not possible to verify the Peppol registration when you do not have an ItsMe account. We will upd...read more |
| 2025-10-08 09:28 | Exact Online - Delay in processing of entry proposals scanning service (Global) | minor | 47 hrs, 43 mins | This issue has been resolved and there is no longer a delay in processing uploaded documents. Our apologies for t...read more |
| 2025-10-08 09:23 | Exact Online - Notification for Peppol invoices not received (NL/BE) | minor | 0 second | We have implemented a fix and we are monitoring the results. We will update this page as soon as more information...read more |
| 2025-10-06 09:17 | EOL Jaarrekening en Fiscaal – Unable to upload a back up or trial balance (NL) | minor | 5 hrs, 51 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-10-03 22:32 | Exact Online - Not able to create a bank link or renew consent for all banks (NL) | minor | 60 hrs, 14 mins | This issue has been resolved and you are able to create bank links or renew the consent for bank links again. Our...read more |
| 2025-10-03 13:27 | Exact Online - Creation of new accounts with Graydon unavailable (BE) | minor | 2 hrs, 21 mins | This issue has been resolved.This issue has been resolved. |
| 2025-10-03 12:06 | Exact Online Fiscaal - Incorrect Premiedeel in Income Tax declaration (NL) | minor | 92 hrs, 46 mins | This issue has now been resolved in all instances. Our apologies for the inconvenience.This issue has now been resolved in all instances. Our apologies for the inconvenience. |
| 2025-10-02 15:17 | Exact Online Jaarrekening - Page for 'Equity and provisions' on 'Notes to the annual account' does n... | minor | 17 hrs, 39 mins | The issue has been resolved and you can access the page 'Equity and provisions' for 'Notes to the annual accounts...read more |
| 2025-10-02 10:58 | Exact Online – Error when processing purchase invoices (US) | minor | 313 hrs, 38 mins | This issue has been resolved and you will not face the error message when synchronizing purchase invoices or othe...read more |
| 2025-10-02 09:23 | Exact Online - Delay in processing of entry proposals scanning service (Global) | minor | 96 hrs, 17 mins | This issue has been resolved and there is no longer a delay in processing uploaded documents. Our apologies for t...read more |
| 2025-10-02 03:30 | [Scheduled] Exact Proquro - Mail server maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-10-01 12:48 | Exact Online Payroll - Minimum holiday pay not updated in pensionable salary in Metalektro (NL) | minor | 0 second | The issues in the calculation have been fixed. Please create a correction request for employees previously calcul...read more |
| 2025-10-01 10:27 | Exact Online - Not possible to drag and drop documents in various screens (Global) | minor | 47 hrs, 56 mins | The issue has been resolved and you are able to use the drag & drop functionality again. Our apologies for the in...read more |
| 2025-09-29 13:14 | Exact Online - API links for linked clients revoked (NL/BE) | minor | 0 second | This issue has been resolved. You won't experience anymore that the API links for linked clients are unexpectedly...read more |
| 2025-09-29 10:44 | Exact Online - Company screening unavailable (NL/BE) | minor | 0 second | This issue has been resolved and the screening can now be completed in full. If the white screen still appears, i...read more |
| 2025-09-29 08:32 | All Products - Support not reachable through phone (Global) | minor | 46 mins | The issue has been resolved. Our support department is reachable again through all channels including phone. Our ...read more |
| 2025-09-27 19:00 | [Scheduled] Exact Online - Scheduled maintenance on September 27th | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-26 20:33 | Exact Online - Not able to use Serial numbers (US) | minor | 67 hrs, 56 mins | This issue has been resolved and you are able to use Serial numbers again. Our apologies for the inconvenience.This issue has been resolved and you are able to use Serial numbers again. Our apologies for the inconvenience. |
| 2025-09-26 08:25 | Exact BoekhoudGemak / Multivers Online - Logging in not possible (NL) | minor | 2 hrs, 10 mins | The issues have been resolved, logging in should be possible again now. If issues still occur please do not hesit...read more |
| 2025-09-24 16:25 | Exact Online Fiscaal & Jaarrekening- Performance issues in the app environment (NL) | minor | 3 hrs, 41 mins | This issue has been resolved and the performance of the app environment is back to normal again. Our apologies fo...read more |
| 2025-09-24 13:30 | [Scheduled] Status page – Small enhancements to improve usability | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-09-23 11:07 | All products - Unable to use Exact PSD2 for Rabobank bank link to receive transactions or send payme... | minor | 4 hrs, 48 mins | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |
| 2025-09-22 10:09 | Exact Online – Not possible to select an account when creating a purchase- or sales entry (ES) | minor | 5 hrs, 40 mins | The issue has been resolved. It is possible again to select a supplier/customer when entering a new purchase- or ...read more |
| 2025-09-19 13:14 | Exact Online Werkprogramma - Work programs created by deleted users can no longer be opened (NL) | minor | 67 hrs, 19 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-09-19 11:39 | Exact Online Jaarrekening – Error 500 message when splitting a general ledger account in the trial b... | minor | 68 hrs, 56 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-09-19 11:23 | Exact Online Fiscaal – Error 500 messages and empty tax returns after importing the tax return (NL) | minor | 142 hrs, 8 mins | This issue has been resolved. A permanent solution has been implemented. All tax returns can be opened again. It ...read more |
| 2025-09-17 11:01 | Exact Online - Track status 'Error' when sending sales invoices via PEPPOL (NL) | minor | 2 hrs, 58 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-09-16 15:52 | Exact Online Fiscaal - Tax returns submitted or submitted for approval remain with the status "sent,... | minor | 17 hrs, 18 mins | This issue has been resolved. If you are still experiencing some issues, try resubmitting your returns again. If ...read more |
| 2025-09-16 10:54 | Exact Online Fiscaal - Return on Immovable property shown as zero while expecting a negative value i... | minor | 21 hrs, 57 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-09-16 08:28 | Exact Online Fiscaal - 504 Bad Gateway error when logging in to start.fiscaalgemak.nl, app3 (NL) | minor | 28 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-09-15 10:09 | Exact Online Fiscaal & Jaarrekening - Newly created clients are not visible in client overview | minor | 1 hr, 49 mins | This issue has been resolved. Newly created clients are visible again in the client overview. Clients that you cr...read more |
| 2025-09-12 12:05 | Exact Online Werkprogramma - Unable to add employees to a project team | minor | 93 hrs, 21 mins | This issue has been resolved and you can add employees to a projectteam again. Our apologies for the inconvenienc...read more |
| 2025-09-11 12:22 | Exact Proquro - Mail server unavailable (NL/BE) | minor | 19 hrs, 50 mins | The issue has been resolved. Processing invoices works as intended again. Our apologies for the inconvenience.The issue has been resolved. Processing invoices works as intended again. Our apologies for the inconvenience. |