Current Status: Exact is UP
We checked the official Exact status page for updates 3 mins, 35 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-12-29 16:50 | Exact Online Collaboration - Inspection and approval emails do not arrive when sending a declaration... | minor | 0 second | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2024-12-27 12:35 | Exact Online - Errors and .html file when export to Excel in Purchase Overview (NL/BE/Premium) | minor | 0 second | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2024-12-25 15:07 | Exact Online Premium - PSD2 bank links may have been deleted unexpectedly (NL) | minor | 0 second | All affected customers have been informed about the issue through an in-product message. Our apologies for the in...read more |
| 2024-12-25 13:14 | Exact Online - Not able to send invoices via PEPPOL with status 'sent' through the invoice history (... | minor | 0 second | This issue has been resolved. You are able to resend invoices via PEPPOL through the invoice history. Our apologi...read more |
| 2024-12-18 12:55 | Exact Online - OOPS error when logging in to Exact Online (NL) | major | 1 hr, 27 mins | The issue has been resolved. It is possible again to login in Exact Online without facing unexpected errors. Our ...read more |
| 2024-12-17 13:39 | Exact Online – Single entry proposals can not be opened through checkbox > open (Global) | minor | 50 hrs, 48 mins | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |
| 2024-12-16 14:19 | Exact Online - Export internal year statement not correctly aligned (BE) | none | 39 mins | This issue has been resolved. Your export of the internal year statement is correctly aligned. Our apologies for ...read more |
| 2024-12-16 10:54 | Exact Proquro - Invoices remain stuck in the Inbox | minor | 3 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2024-12-13 09:41 | Exact Online - Delay in Codabox bank statements (BE) | minor | 71 hrs, 58 mins | This issue has been resolved. The bank statements are delivered by Codabox. Our apologies for the inconvenience.This issue has been resolved. The bank statements are delivered by Codabox. Our apologies for the inconvenience. |
| 2024-12-12 17:30 | [Scheduled] Exact Online - Scheduled maintenance for PEPPOL | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-10 16:08 | EOL Fiscal and Annual Reporting - There is a delay in our APP3 environment (NL) | minor | 58 mins | This issue has been resolved. Apologies for the inconvenienceThis issue has been resolved. Apologies for the inconvenience |
| 2024-12-10 16:06 | EOL Fiscal and Annual Reporting - It is not possible to login via start.fiscaalgemak.nl (NL) | none | 42 mins | The issue has been resolved. It is possible to log in again via start.fiscaalgemak.nl. Our apologies for the in...read more |
| 2024-12-09 11:12 | Exact Online - Incorrect export file via various reports (NL/BE/Premium) | minor | 99 hrs, 6 mins | This issue has been resolved. You will see that the lay-out is correctly alligned and that the header and data ar...read more |
| 2024-12-07 09:06 | Exact Online Premium - Scheduled maintenance delayed (Global) | maintenance | 32 mins | The scheduled maintenance for Exact Online Premium is finished and Exact Online Premium is available again. Our a...read more |
| 2024-12-07 08:00 | [Scheduled] Exact Online Premium - Scheduled maintenance (Global) | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-05 09:44 | Exact Online Premium - Performance issues Exact Online Premium (NL) | minor | 1 hr, 4 mins | This issue has been resolved. You won't experience degraded performance anymore. Our apologies for the inconvenie...read more |
| 2024-12-05 09:05 | Exact Online - Bank statements ABN AMRO (non PSD2) not delivered yet (NL) | minor | 47 hrs, 44 mins | The ABN AMRO (non PSD2) statements have been delivered and the delayed delivery has been resolved. Our apologies ...read more |
| 2024-12-03 11:21 | Exact Online - Performance issue for multiple processes (NL) | minor | 25 hrs, 31 mins | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |
| 2024-12-02 11:44 | Exact Online Premium - Exact Online Premium is not available (NL) | minor | 21 mins | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |
| 2024-12-02 09:18 | Exact Online Premium - Performance issues (NL) | minor | 0 second | You may experience performance issues in Exact Online Premium through various menu paths. We are investigating th...read more |
| 2024-12-01 13:55 | Bank links / PSD2 - Payments files sent with ING (1.0 links) are not processed in bank environment (... | minor | 18 hrs, 22 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2024-11-30 17:09 | Exact Online Jaarrekening - No XBRL is created when submitting or sending annual reports for approva... | major | 0 second | The issue has been resolved. The annual reports will be automatically sent to the chamber of commerce or to the c...read more |
| 2024-11-30 13:09 | Exact Online - Automatically selected fields are deselected when creating entries (Global) | major | 0 second | This issue has been resolved. You won't experience issues with the automatic field selection when creating entrie...read more |
| 2024-11-27 14:20 | Exact Online - White screen after login API app (Global) | minor | 25 hrs, 3 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2024-11-27 13:54 | Exact Online - Performance issues (BE) | critical | 1 hr, 8 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2024-11-27 10:10 | All products - Rabobank BoekhoudKoppeling payments get rejected (NL) | minor | 1 hr, 16 mins | This issue has been resolved, rejected payments can be resent. Apologies for the inconvenience.This issue has been resolved, rejected payments can be resent. Apologies for the inconvenience. |
| 2024-11-26 18:19 | Exact SRXP - Unable to export reports | minor | 63 hrs, 42 mins | This issue has been resolved. Apologies for the inconvenienceThis issue has been resolved. Apologies for the inconvenience |
| 2024-11-25 17:20 | Exact Globe Next / Exact Globe+ - Incorrect attachment added to emailed reminders. | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-11-25 10:43 | Exact Online Premium - Performance issues Exact Online Premium (Global) | minor | 11 hrs, 22 mins | This issue has been resolved, and performance has returned to normal. Apologies for the inconvenience.This issue has been resolved, and performance has returned to normal. Apologies for the inconvenience. |
| 2024-11-25 10:09 | Exact Online Payroll - Tax return causes OOPS (NL) | minor | 48 hrs, 48 mins | This issue has been resolved, and the returns can be opened, created and send again. Apologies for the inconvenie...read more |
| 2024-11-23 14:45 | Exact Online – Hyperlink ‘Uploaded scans (X in progress)’ shows wrong number (Global) | minor | 0 second | This incident has been resolved. The amount of scans in progress according to the hyperlink in the Purchase Overv...read more |
| 2024-11-22 10:32 | Exact Proquro - Invoices remain stuck in the Inbox. | minor | 5 hrs, 51 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-21 13:50 | All Products - Support not reachable through phone (Global) | minor | 3 hrs, 3 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2024-11-20 13:27 | Exact Online – Item search gives no results (NL Premium) | none | 123 hrs, 5 mins | This issue has been resolved.This issue has been resolved. |
| 2024-11-19 13:14 | Exact Bouw - Performance issues in Exact Bouw (NL/BE) | major | 20 hrs, 2 mins | The performance of Exact Online Bouw has returned to normal. All menus are accessible again. Our apologies for th...read more |
| 2024-11-18 15:25 | Exact Proquro - Invoices that go to the inbox are not received. | major | 48 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-18 10:36 | Exact Online - Uploaded scans remain 'in progress' longer than expected (BE) | minor | 25 hrs, 43 mins | This issue has been resolved. All uploaded scans are processed. Our apologies for the inconvenience.This issue has been resolved. All uploaded scans are processed. Our apologies for the inconvenience. |
| 2024-11-15 17:53 | Exact Online HR + Officient - Mobile app not available in Android Play store | minor | 280 hrs, 2 mins | This issue has been resolved, and the app is available in the play store again. Apologies for the inconvenience.This issue has been resolved, and the app is available in the play store again. Apologies for the inconvenience. |
| 2024-11-15 17:41 | Exact Online - Not possible to transfer companies (Global) | minor | 63 hrs, 24 mins | The company transfer wizard is available again. Our apologies for the inconvenience.The company transfer wizard is available again. Our apologies for the inconvenience. |
| 2024-11-15 17:39 | HR & Salarisgemak - Issue logging into HR & Salarisgemak Portal (NL) | major | 63 hrs, 49 mins | The problem is solved. All users of the Portal (Wokflow) are currently able to log in again. Our apologies for th...read more |
| 2024-11-14 10:50 | HR & Salaris Gemak – Not possible to edit contract data in the portal (NL) | minor | 28 hrs, 21 mins | The issue has been resolved. This is earlier than the previously stated date of December 4th. From now on it is a...read more |
| 2024-11-14 10:39 | Exact Online - OOPS error when accepting a company transfer (NL) | major | 94 hrs, 26 mins | The OOPS error when opening the company transfer wizard is resolved. The company transfer wizard works as intende...read more |
| 2024-11-13 18:00 | [Scheduled] Exact Online - Scheduled Maintenance on the scan service (NL/BE) | maintenance | 12 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-13 12:19 | Exact Online - Performance issues through different menupaths (NL) | critical | 21 hrs, 13 mins | This issue has been resolved. Apologies for the inconvenience.This issue has been resolved. Apologies for the inconvenience. |
| 2024-11-13 09:21 | EOL - ING statements (1.0 links) not delivered yet (NL) | minor | 36 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-12 10:12 | Exact Globe Next / Exact Globe+ - Error message when registering for Electronic invoicing (PEPPOL) (... | minor | 74 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2024-11-12 09:20 | Exact Online - ING bank statements (non PSD2) not delivered yet (NL) | minor | 2 hrs, 31 mins | This issue has been resolved. The statements are delivered. Our apologies for the inconvenience.This issue has been resolved. The statements are delivered. Our apologies for the inconvenience. |
| 2024-11-10 01:00 | [Scheduled] Scheduled maintenance Volksbank | maintenance | 6 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-08 11:43 | Exact Online - Hyperlink ‘Uploaded scans (X in progress)’ shows wrong number (Global) | minor | 93 hrs, 45 mins | This issue has been resolved. The correct number is shown in the hyperlink again. Our apologies for the inconveni...read more |
| 2024-11-07 09:58 | HR&SalarisGemak - Not possible to login to portal (NL) | major | 100 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |