Current Status: Exact is UP
We checked the official Exact status page for updates 1 min, 49 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-07-29 15:42 | Exact Online Payroll – Ploegentoeslag in M&T CLA’s is too low in the pensionbase when there is a PTF... | minor | 0 second | The issues in the calculation have been fixed. To calculate retroactively with the correct calculation, create a ...read more |
| 2025-07-24 10:43 | Exact Multivers - Printers not visible or do not work correctly (NL) | minor | 0 second | The issue has been resolved. Printers should be working correctly now. If problems still occur please contact sup...read more |
| 2025-07-23 13:25 | Exact Multivers - Multivers freezes or closes after logging in (NL) | minor | 0 second | This issue has been resolved. Exact Multivers no longer freezes or closes after logging in. Our apologies for the...read more |
| 2025-07-20 09:28 | Exact Online - Not possible to complete Peppol registration if you are not the legal representative ... | minor | 0 second | This issue has been resolved.This issue has been resolved. |
| 2025-07-10 16:00 | Exact Cloud Services – Maintenance on Cloud platform – 10-07-2025 between 18:00 – 22:00 | none | 0 second | THIS IS A SCHEDULED EVENT Jul 10, 18:00 - 22:00 CESTJun 23, 10:55 CESTScheduled - We will be undergoing maintenan...read more |
| 2025-07-09 20:00 | [Scheduled] HR & Salaris Gemak - Maintenance on 09-07-2025 between 20:00 - 22:00 CET | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-09 15:45 | All products - Unable to use Exact PSD2 for Rabobank bank link to receive transactions or send payme... | minor | 0 second | Currently it is not possible to use your Exact PSD2 for Rabobank bank link to receive transactions or send paymen...read more |
| 2025-07-08 12:22 | Exact Online - Delay in processing of entry proposals scanning service (Global) | minor | 0 second | You may experience a delay in processing uploaded documents. This delay may last more than 24 hours. To optimize ...read more |
| 2025-07-07 14:24 | Exact Online – Reduced performance through various menu paths (UK) | minor | 1 hr, 14 mins | The issue has been resolved. Performance in Exact Online UK is back to normal again. Our apologies for the inconv...read more |
| 2025-07-07 13:42 | Exact Online Bouw - No synchronisation between Exact Online Bouw and Exact Online (Global) | minor | 7 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-07-07 10:56 | Exact Online – OOPS error when opening dashboard (France) | minor | 33 hrs, 49 mins | This issue has been resolves. You won't get an OOPS-error anymore when opening a dashboard in the French legislat...read more |
| 2025-07-07 10:30 | Exact Online Fiscaal - The green arrow in a declaration skips a chapter (NL) | minor | 22 hrs, 36 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-07-07 09:09 | Audition – Not able to create XBRL files (NL) | minor | 53 hrs, 55 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-07-05 21:00 | [Scheduled] Exact Online Jaarrekening & Fiscaal - Maintenance on 05-07-2025 between 21:00 - 00:00 CE... | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-04 12:47 | Exact Online - Not able to open Company settings (NL/BE) | minor | 1 hr, 30 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-07-04 10:39 | Exact Online Fiscaal - When retrieving VIA data in IB return gives rejection message (NL) | minor | 6 hrs, 22 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-07-04 08:13 | Multivers Online - Logging into Multivers Online not possible (NL) | minor | 1 hr, 1 min | This issue has been resolved. Logging into Multivers Online and Boekhoud Gemak is possible again.This issue has been resolved. Logging into Multivers Online and Boekhoud Gemak is possible again. |
| 2025-07-02 22:30 | [Scheduled] Exact Online - Scheduled Maintenance Exact Assistant on July 2nd | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-07-02 13:07 | Exact Online - Missing CODA statements (BE) | minor | 19 hrs, 8 mins | This issue has been resolved. All bank statements are delivered. Our apologies for the inconvenience.This issue has been resolved. All bank statements are delivered. Our apologies for the inconvenience. |
| 2025-07-02 12:14 | Exact Online - Track status 'Error' when sending sales invoices via PEPPOL (BE/NL) | minor | 48 hrs, 8 mins | This incident has been resolved. Our apologies for the inconvenience.This incident has been resolved. Our apologies for the inconvenience. |
| 2025-07-02 11:11 | Exact Online Premium - No statements imported yet through Rabo BoekhoudKoppeling (NL) | minor | 2 hrs, 32 mins | The issue has been resolved. All Rabobank statements have been imported successfully. Our apologies for the incon...read more |
| 2025-07-01 09:30 | Exact Online Fiscaal - An error message when logging in to start.fiscaalgemak.nl (NL) | minor | 28 hrs, 19 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-07-01 08:31 | Exact Online - Creation of new accounts with Graydon unavailable (BE) | minor | 48 hrs, 40 mins | This issue has been resolved. It is possible to create new accounts with the Graydon functionality without unexpe...read more |
| 2025-06-30 13:54 | Exact Online Premium - Not able to delete rejected EC Sales list (NL) | minor | 0 second | The issue has been resolved. It is possible again to delete rejected EC sales lists. Our apologies for the inconv...read more |
| 2025-06-30 10:57 | Exact Online Jaarrekening - No data is sent through the link between Audition and Multivers (NL) | minor | 0 second | This incident has been resolved.This incident has been resolved. |
| 2025-06-29 15:42 | Exact Online Payroll – ANW-hiaat ruling does not lower the taxable income in Bouwmaterialen (NL) | minor | 0 second | The issues in the calculation have been fixed. To calculate retroactively with the correct calculation, create a ...read more |
| 2025-06-29 15:41 | Exact Online Payroll – Pensionbase too high when paid parental leave is calculated in Bouw & Infra –... | minor | 0 second | The issues in the calculation have been fixed. To calculate retroactively with the correct calculation, create a ...read more |
| 2025-06-28 19:00 | [Scheduled] Exact Online - Scheduled Maintenance on June 28th | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-06-27 10:24 | Exact Multivers Online – Printers not visible in Multivers Online (NL) | minor | 0 second | The issue has been resolved. Printers are now visible in Multivers Online again. Our apologies for the inconvenie...read more |
| 2025-06-26 19:00 | [Scheduled] Exact Online - Scheduled Maintenance on June 28th | maintenance | 0 second | Scheduled maintenance is currently in progress. We will provide updates as necessary.Scheduled maintenance is currently in progress. We will provide updates as necessary. |
| 2025-06-26 12:33 | Exact Online Jaarrekening - The layout of the notes in an annual report is not correct (NL) | minor | 0 second | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |
| 2025-06-26 11:52 | Exact Online Bouw - Issues in the link to Exact Online (Global) | minor | 1 hr, 16 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-06-25 15:56 | Exact Online - 'Payment failed' error after paying Sales invoice using Mollie payment link (NL/BE) | minor | 0 second | The issue has been identified and we are working on a solution.The issue has been identified and we are working on a solution. |
| 2025-06-25 10:25 | Exact Online Premium - Messages sent to the digital postbox are not received in Exact Online (NL) | minor | 5 hrs, 8 mins | This issue has been resolved. All sent emails are now visible in Exact OnlineThis issue has been resolved. All sent emails are now visible in Exact Online |
| 2025-06-25 09:45 | Exact Online Payroll – Pension base calculation does not take sick/not sick ratio into account in Bo... | minor | 0 second | In employment conditions group NL-0301a Bouw & Infra, the sick/not sick ratio is not taken into account in the ca...read more |
| 2025-06-24 10:59 | Exact Online Fiscaal - Credit reports are rejected with a VAS500 message (NL) | minor | 24 hrs, 2 mins | Credit reports can be submitted again without error messages. To resubmit the credit report, first open the repor...read more |
| 2025-06-24 10:57 | Exact Multivers - Font size small after AVD migration (NL) | minor | 0 second | The issue has been resolved. The font size should be back to normal. Please reach out to our Support department i...read more |
| 2025-06-24 10:26 | Exact Online Bouw – Purchase invoices can not be synchronized to Exact Online Bouw (NL-BE) | minor | 2 hrs, 27 mins | The issue has been resolved. All invoices have been synchronized to Exact Online Bouw. Our apologies for the inco...read more |
| 2025-06-23 07:45 | Multivers Online - Logging into Multivers Online not possible (NL) | critical | 4 hrs, 46 mins | This issue has been resolved. Logging into Multivers Online and Boekhoud Gemak is possible again. At the moment t...read more |
| 2025-06-21 08:50 | EOL - ING statements (1.0 links) not delivered yet (NL) | minor | 21 mins | The statements for ING 1.0 bank links are delivered. Our apologies for the inconvenience.The statements for ING 1.0 bank links are delivered. Our apologies for the inconvenience. |
| 2025-06-20 08:39 | Exact Online - ABN AMRO statements may be missing since June 19th (NL) | minor | 6 hrs, 47 mins | This issue has been resolved and all missing statements are imported. Our apologies for the inconvenience.This issue has been resolved and all missing statements are imported. Our apologies for the inconvenience. |
| 2025-06-19 14:59 | Exact Online Fiscaal - Not possible to create a digital objection (NL) | minor | 0 second | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |
| 2025-06-19 08:53 | Exact Online - ABN AMRO statements may be missing for specific bank accounts (NL) | minor | 6 hrs, 10 mins | This issue has been resolved. Our apologies for the inconvenience.This issue has been resolved. Our apologies for the inconvenience. |
| 2025-06-18 11:05 | Exact Online Premium – Scanning service not available (Global) | minor | 4 hrs, 56 mins | The issue has been resolved. This delay has now been resolved and the documents have been processed. Our apologie...read more |
| 2025-06-18 10:02 | Exact Online Jaarrekening – An error message appears when downloading report to financial statements... | minor | 24 hrs | The issue has been resolved. Reports for financial statements can be viewed and downloaded again. Our apologies f...read more |
| 2025-06-18 09:08 | All Products – Issues with PSD2 bank links (all banks) (NL – BE) | minor | 71 hrs, 41 mins | This issue has been resolved. All PSD2 bank links are working as intended again and delayed statements have been ...read more |
| 2025-06-17 16:32 | Exact Bouw - Issues in the link to Exact Online (Global) | minor | 24 mins | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |
| 2025-06-17 15:57 | Exact Online - ABN AMRO statements may be missing since June 14th (NL) | minor | 23 hrs, 28 mins | This issue has been resolved. All bank statements are delivered. Our apologies for the inconvenience.This issue has been resolved. All bank statements are delivered. Our apologies for the inconvenience. |
| 2025-06-17 13:00 | Exact Cloud Services – Password reset portal unavailable (Global) | minor | 23 hrs, 41 mins | The issue has been resolved. The password reset portal is working as intended again. Our apologies for the inconv...read more |
| 2025-06-17 09:27 | Audition – Not able to create XBRL files (NL) | minor | 2 hrs, 10 mins | The issue has been resolved. Our apologies for the inconvenience.The issue has been resolved. Our apologies for the inconvenience. |