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Past Experian Incidents

Source: Official Experian status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-04-02 11:00 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-04-02 06:54 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
29 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-25 15:41 Performance Degraded - Experian Address Validate (EAV) and Address Validation (REST v2)
none
12 hrs, 18 mins

This incident has been resolved.This incident has been resolved.

2025-03-21 17:32 Automated Batch Email Validation Degradation
minor
24 hrs, 23 mins

We have tuned the platform and are now seeing improved throughput. We will continue to monitor closelyWe have tuned the platform and are now seeing improved throughput. We will continue to monitor closely

2025-03-18 08:00 [Scheduled] Automated Batch Email Validation - Essential Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-17 09:02 [Scheduled] Self Service Portal Multi-Factor Authentication Enhancement
maintenance
0 second

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-05 07:44 Phone Validation Degradation
minor
57 hrs, 2 mins

An industry wide change has affected routing for Telstra mobiles in Australia. This route is set to MCC MNC only ...

2025-03-04 07:20 Phone Validation Issue with Australian Customers
minor
3 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2025-02-25 01:00 [Scheduled] Legacy Email Validation and Phone Validation - Essential Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-20 08:00 [Scheduled] Experian Hosted Data Studio Service restart
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-19 09:59 Performance Degraded - Experian Address Validate (EAV) and Address Validation (REST v2)
none
0 second

Some customers may have seen higher response times or failures during this period (09:06 - 09:26 GMT). We are mon...

2025-02-18 12:00 [Scheduled] Experian Hosted Data Studio Emergency Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-18 08:06 [Scheduled] Experian Hosted Data Studio Emergency Maintenance
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-18 07:00 [Scheduled] Experian Hosted Data Studio Emergency Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-13 13:47 High response time for EAV Australia
minor
2 hrs, 33 mins

We have identified an issue and implemented a fix. We are monitoring closelyWe have identified an issue and implemented a fix. We are monitoring closely

2025-02-05 07:30 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-29 12:00 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-29 08:34 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
32 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-29 07:00 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-28 18:36 Dead confidence level for Australian phone numbers
minor
39 hrs, 49 mins

This incident has been resolved.This incident has been resolved.

2025-01-28 10:59 Dead confidence level for Australian phone numbers
minor
4 hrs, 59 mins

We are seeing improved responses, and are continuing to monitor.We are seeing improved responses, and are continuing to monitor.

2025-01-24 05:18 Dead confidence level for Australian phone numbers
minor
11 hrs, 34 mins

This incident has been resolved. We are monitoring this closely.This incident has been resolved. We are monitoring this closely.

2025-01-22 07:30 [Scheduled] Experian Hosted Data Studio Emergency Maintenance
maintenance
2 hrs, 8 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-21 12:00 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-21 07:00 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-17 14:22 Address Validation (REST v2) Service Outage
none
26 mins

This incident has been resolved.This incident has been resolved.

2024-12-26 01:23 Experian Hosted Aperture Data Studio Multitenant [Australia - AU1]
critical
3 hrs, 8 mins

This incident has been resolved.This incident has been resolved.

2024-12-18 14:00 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
15 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-18 07:00 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-17 09:51 Email Validation high response times
none
12 hrs, 24 mins

Response times are now back to normal levels, we are monitoring closely.Response times are now back to normal levels, we are monitoring closely.

2024-12-13 18:46 Issues with ticket system
none
63 hrs, 46 mins

The issue has been resolvedThe issue has been resolved

2024-12-09 09:06 Degraded performance on Address Validation (REST v2) and Experian Address Validation
major
0 second

This incident has been resolved.This incident has been resolved.

2024-12-05 03:02 Self Service Portal is not accessible intermittently
major
5 hrs, 8 mins

This incident has been resolved.This incident has been resolved.

2024-12-03 03:22 Experian Address Validation - Performance Degraded
minor
38 mins

This incident has been resolved.This incident has been resolved.

2024-11-19 12:27 Partial outage on https://us1.experianaperturedatastudio.com/
major
34 mins

This incident has been resolved.This incident has been resolved.

2024-11-19 12:00 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-19 09:28 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
32 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-14 15:00 [Scheduled] Experian Hosted Data Studio Service Restart
maintenance
30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-22 12:00 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-22 07:00 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-18 09:43 Experian Address Validation performance degraded
none
0 second

Some customers in North America region may have experienced higher latency for some requests between 0100 and 013...

2024-10-17 08:52 EV Batch Issues
none
0 second

Between 0100 and 0400 some customers may have experienced errors when uploading EV Batches. If you were impacted...

2024-10-14 07:56 Email Validation Batch - Performance degraded
major
7 mins

This incident has been resolved.This incident has been resolved.

2024-10-10 08:30 AU1 address validation step producing error
none
3 hrs, 36 mins

This incident has been resolved.This incident has been resolved.

2024-10-08 20:00 [Scheduled] Experian Hosted Data Studio Platform Scheduled Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-08 07:00 Automated Batch Email Validation
minor
3 hrs, 24 mins

Between 0700UTC and 1000UTC customers may have experienced errors when uploading EV Batches. If you were impacte...

2024-10-08 05:00 [Scheduled] Self Service Portal Essential Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-04 15:57 Email Validation Batch - Performance degraded
none
0 second

Between 1150UTC and 1530UTC customers may have experienced errors when uploading EV Batches. If you were impacte...

2024-10-02 11:00 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-02 06:00 [Scheduled] Experian Hosted Data Studio Scheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.