Finalsite Status

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Current Status: Finalsite is UP

We checked the official Finalsite status page for updates 42 seconds ago.

Past Finalsite Incidents

Source: Official Finalsite status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2025-03-20 08:38 Connect Load Issue - Degraded Performance
minor
1 hr, 36 mins

The issue has been resolved, and Connect is now performing as expected. If you still encounter an issue with the ...

2025-03-13 16:01 Mass Notifications - AT&T Deactivated Phone Numbers
none
90 hrs, 22 mins

All AT&T accounts deactivated on March 4 due to the erroneous files sent by AT&T have been reinstated/reactivated...

2025-03-11 02:00 [Scheduled] Connect 5.22.47 Release
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-03-05 12:20 Mass Notifications - Site Slowness
minor
16 mins

Our development team has identified and resolved the issue causing a subset of clients to experience slowness whe...

2025-02-28 15:17 Mass Notifications - Site Slowness
minor
59 mins

Our development team has identified and resolved the issue causing a subset of clients to experience slowness whe...

2025-02-28 12:22 Mass Notifications - Site Slowness
minor
32 mins

Our development team has identified and resolved the issue causing a subset of clients to experience slowness whe...

2025-02-26 11:23 Mass Notifications - Site Slowness
minor
39 mins

Our development team has identified and resolved the issue causing a subset of clients to experience slowness whe...

2025-02-25 12:42 Composer: Performance Issue
major
1 hr, 26 mins

This issue has been resolved.This issue has been resolved.

2025-02-20 13:22 Mass Notifications - 504 Gateway Time-out Error
major
1 hr, 16 mins

Our development team has identified and resolved the issue causing a subset of clients to experience slowness and...

2025-02-20 10:10 Composer - Off Feed Results Issues
minor
22 hrs, 6 mins

This issue has been resolved.This issue has been resolved.

2025-02-19 18:25 Subset of sites slow to respond or failing to load
major
22 mins

Our engineering team has, from what we've seen as of roughly 6:40 Eastern time, been able to restore service to a...

2025-02-19 02:29 Composer: Portal Login Issue
minor
14 hrs, 21 mins

This issue has been resolved.This issue has been resolved.

2025-02-12 15:59 Finalsite Enrollment ACSS Processing Delays in Canada
minor
45 hrs, 22 mins

This incident has been resolved.This incident has been resolved.

2025-02-12 15:13 Mass Notifications - Site Slowness
minor
2 hrs, 42 mins

Our development team has identified and resolved the issue causing a subset of clients to experience slowness whe...

2025-02-12 12:31 Mass Notifications - Site Slowness
minor
21 mins

Our development team has identified and resolved the issue causing a subset of clients to experience slowness whe...

2025-02-12 01:00 [Scheduled] Mass Notifications 10.54 Release
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-02-05 01:00 [Scheduled] Connect Maintenance
maintenance
4 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-28 01:00 [Scheduled] Connect Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-27 18:03 Connect - Load Issue
major
1 hr, 39 mins

The issue has been resolved, and Connect is now performing as expected. If you still encounter an issue with the ...

2025-01-27 09:58 WCM: Google SSO (Single Sign-On)
major
55 mins

This issue has been resolved, thank you for your patience and understanding.This issue has been resolved, thank you for your patience and understanding.

2025-01-27 01:00 [Scheduled] Composer Maintenance
maintenance
5 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-24 02:00 [Scheduled] Composer Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-23 03:00 [Scheduled] Composer Maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-22 14:00 [Scheduled] Composer Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-22 09:45 Composer: US Central
major
2 hrs, 49 mins

This incident has been resolved. If you are seeing any residual issues, please contact Support.This incident has been resolved. If you are seeing any residual issues, please contact Support.

2025-01-21 02:00 [Scheduled] Composer Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-20 02:00 [Scheduled] Composer Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-14 11:58 Composer: Degraded Performance
minor
1 hr, 37 mins

This incident has been resolved.This incident has been resolved.

2025-01-14 03:00 [Scheduled] Composer Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-13 15:00 [Scheduled] Composer Maintenance
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-09 08:00 [Scheduled] Composer Maintenance
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-07 08:00 [Scheduled] Composer Maintenance
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2025-01-02 11:33 Finalsite Enrollment: Service Down
critical
37 mins

This incident has been resolved and service is back up.This incident has been resolved and service is back up.

2024-12-19 01:00 [Scheduled] 10.53.1 Mass Notifications Release
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-17 12:11 Messages Incident: Some Emails Not Being Delivered
minor
23 hrs, 51 mins

Our development team has released a fix for the issue causing some recipients to not receive emails sent via Grou...

2024-12-16 01:00 [Scheduled] Connect 5.22.45.1 Release
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-12 02:00 [Scheduled] Composer Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-11 02:00 [Scheduled] Composer Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-10 04:00 [Scheduled] Composer Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-09 04:00 [Scheduled] Composer Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-05 15:00 [Scheduled] Composer Maintenance
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-12-02 09:00 [Scheduled] Composer Maintenance
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-27 01:00 [Scheduled] 10.53 Mass Notification Release
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-25 22:00 [Scheduled] Finalsite Enrollment Scheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-11-05 01:00 [Scheduled] 10.52 Mass Notification Release
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-28 22:00 [Scheduled] Finalsite Enrollment Scheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-24 17:54 Mass Notifications: "Invalid data" Status for a subset of emails.
minor
18 hrs, 35 mins

Our development team identified the issue causing the Invalid Data status and has resolved it as of 12:02 pm ET. ...

2024-10-15 06:00 [Scheduled] Connect Scheduled Maintenance
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-07 01:00 [Scheduled] Mass Notification: System maintenance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-05 10:50 Mass Notifications: Stuck Message Status
none
0 second

On October 3rd and 4th, some clients saw messages that were not displaying their normal statistics; instead, the ...