Fivetran Status

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Current Status: Fivetran is UP

We checked the official Fivetran status page for updates 3 mins, 38 seconds ago.

Past Fivetran Incidents

Source: Official Fivetran status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-12-26 19:45 Some Recharge connectors are failing
minor
19 hrs, 29 mins

This incident has been resolved. We have observed that instance rates have returned to normal levels and affected...

2024-12-20 12:55 Pardot Connectors Failing with Error "while syncing object type com.fivetran.integrations.pardot.mod...
minor
1 hr, 52 mins

This incident has been resolved. We have observed that instance rates have returned to normal levels and affected...

2024-12-18 11:30 3rd Party: CosmosDB Connector failed due to ExecutorLostFailure
minor
0 second

We have resolved this incident.We have resolved this incident.

2024-12-18 10:45 3rd Party: Iterable connectors are failing with “HTTP 504 Gateway Time-out”
minor
19 hrs, 38 mins

This incident has been resolved.This incident has been resolved.

2024-12-13 18:00 Facebook Ads: Sync failing with `Cannot read field` error
none
0 second

Description: We identified an issue for Facebook Ads which resulted in syncs failing with a `Cannot read field \"...

2024-12-13 07:40 Fivetran: Fivetran: Transformations are failing
minor
5 hrs, 50 mins

The fix has returned all affected connectors to their normal functionality and the incident has been resolved.The fix has returned all affected connectors to their normal functionality and the incident has been resolved.

2024-12-11 21:45 3rd Party: Klaviyo connector syncs failing with 400 Bad Request errors
minor
5 hrs, 26 mins

This incident has been resolved.This incident has been resolved.

2024-12-11 21:02 3rd Party: Facebook API experiencing Major Disruption
major
8 hrs, 45 mins

The Facebook API issue has been resolved, and the connector sync is back to normal.The Facebook API issue has been resolved, and the connector sync is back to normal.

2024-12-11 16:29 Fivetran: Rest API is Returning 5xx Errors
none
0 second

Description: We identified an issue which caused - 2.5% of calls to the Fivetran REST API to result in 5xx error...

2024-12-10 19:50 3rd Party: PostHog connectors failing with "We couldn't sync 1 out of the 2 primary endpoint(s)."
minor
23 hrs, 20 mins

We have resolved this incident.We have resolved this incident.

2024-12-09 07:45 3rd Party: 3rd Party: Hubspot Connectors failing with error code 1006
minor
6 hrs, 43 mins

All connectors has been recovered. Marking this incident as resolved.All connectors has been recovered. Marking this incident as resolved.

2024-12-06 12:09 Fivetran: Connectors Running in AWS are not Scheduling
none
3 hrs, 39 mins

This incident has been resolved. Since Connectors returned to scheduling as normal at 12:00pm UTC today, we have ...

2024-12-04 19:30 Fivetran: SQL Server connectors are failing
minor
1 hr, 15 mins

This incident has been resolved. We have observed that instance rates are returning to normal levels, and affecte...

2024-11-25 02:40 3rd Party: Facebook Ads Connectors are failing with "HTTP 500 Internal Server Error" Exception
minor
15 hrs, 8 mins

This incident has been resolved.This incident has been resolved.

2024-11-23 21:15 3rd Party:
major
16 hrs, 29 mins

Marking this incident has been resolved since all connectors were recovered.Marking this incident has been resolved since all connectors were recovered.

2024-11-21 23:30 Fivetran: Customers may experience errors when logging new support tickets from the Fivetran dashboa...
minor
3 hrs, 10 mins

This incident has been resolved.This incident has been resolved.

2024-11-20 09:25 Mixpanel connectors are failing with Read timed out exception
minor
0 second

The issue has been identified and we are working to resolve it.The issue has been identified and we are working to resolve it.

2024-11-20 09:21 3rd Party: Mixpanel Connectors are failing with "Read timed out" Exception
major
4 hrs, 26 mins

This incident has been resolved.This incident has been resolved.

2024-11-18 21:20 Fivetran: Fivetran: Some Marketo connectors are failing with "Unhandled types" Exception
minor
13 hrs, 40 mins

This incident has been resolved.This incident has been resolved.

2024-11-15 23:45 Fivetran: Some Recurly connectors are experiencing slower syncs
minor
9 hrs, 5 mins

This incident has been resolved.This incident has been resolved.

2024-11-15 07:35 3rd Party: Salesforce Connectors Experiencing 503 Service Unavailable Errors
minor
10 hrs

We have resolved this incident.We have resolved this incident.

2024-11-12 14:05 Fivetran: Connector syncs not running as scheduled
minor
4 hrs, 51 mins

This incident has been resolved. We have observed that the affected connectors are syncing successfully and on sc...

2024-11-11 16:45 Fivetran: Users are unable to login to Fivetran
minor
51 mins

This incident has been resolved.This incident has been resolved.

2024-11-09 21:05 Fivetran: dbt_cloud connectors are failing with the error “We couldn’t sync 1 out of the 1 primary e...
minor
16 hrs, 15 mins

This issue has been resolved. Connectors are syncing as expected.This issue has been resolved. Connectors are syncing as expected.

2024-11-08 11:25 Fivetran: Setup tests hung in second phase
minor
47 mins

The issue has been resolved, and the setup tests are now functioning as expectedThe issue has been resolved, and the setup tests are now functioning as expected

2024-11-01 17:09 Fivetran: Delay in MAR populating on usage tab on the dashboard
none
0 second

Nov 1, 17:09 UTCResolved - This incident has been resolved. We have observed that MAR is populating correctly ag...

2024-10-26 10:23 Fivetran: Some Workday HCM connectors are failing with a QUOTED_IDENTIFIERS_IGNORE_CASE exception
none
0 second

Oct 26, 10:23 UTCResolved - This incident has been resolved. We have observed that instance rates are returning t...

2024-10-25 23:20 Fivetran: Apple App Store connectors are getting rescheduled
none
0 second

Oct 25, 23:20 UTCResolved - Apple has introduced cryptography in their authentication flow, which has led to the ...

2024-10-25 21:17 Fivetran: Setup Tests are failing with an exception Websocket connection blocked.
none
0 second

Oct 25, 21:17 UTCResolved - This incident has been resolved.Oct 25, 20:20 UTCMonitoring - A fix has been implemen...

2024-10-24 18:21 Fivetran: Multiple Access Grant Ended Notifications From Support Tickets
none
0 second

Oct 24, 18:21 UTCResolved - We deployed a fix to address the duplicate notifications.After the fix was deployed, ...

2024-10-24 07:49 3rd Party: Facebook Ads connectors are failing with "Unable to fetch the data for single entity" exc...
none
0 second

Oct 24, 07:49 UTCResolved - This incident has been resolved. We have observed that instance rates are returning t...

2024-10-22 23:45 Fivetran: Some connector setup tests hang on the first step
none
0 second

Oct 22, 23:45 UTCResolved - We had a brief issue with setup tests today on some accounts where setup tests would ...

2024-10-22 19:54 3rd Party: HubSpot Connectors Experiencing Unknown Failures
none
0 second

Oct 22, 19:54 UTCResolved - This incident has been resolved. We have observed that instance rates are returning t...

2024-10-22 12:30 Fivetran Platform Connector sync failure.
none
0 second

Oct 22, 12:30 UTCResolved - Description:We identified an issue for Fivetran Platform Connector which resulted in ...

2024-10-22 05:26 Fivetran: Marketo Connector Syncs Experiencing Delays
none
0 second

Oct 22, 05:26 UTCResolved - This incident has been resolved.Incident SummaryDescription:Marketo Connectors were e...

2024-10-21 17:30 3rd Party: HubSpot Connectors Experiencing Unknown Failures
none
0 second

Oct 21, 17:30 UTCResolved - We have resolved this incident.Oct 21, 14:30 UTCMonitoring - A fix has been implement...

2024-10-21 11:45 Fivetran: Postgres connectors failing with the error "Unknown failure. Unhandled classified exceptio...
minor
0 second

We have resolved this incident.We have resolved this incident.

2024-10-21 10:24 Fivetran: Marketo Connector Syncs Experiencing Delays
minor
0 second

We are currently investigating this issue.We are currently investigating this issue.

2024-10-21 10:10 Fivetran: Marketo Connector Syncs Experiencing Delays
minor
0 second

We have resolved this incident.We have resolved this incident.

2024-10-21 03:00 Fivetran: Postgres connectors failing with the error "Unknown failure. Unhandled classified exceptio...
none
0 second

Oct 21, 03:00 UTCResolved - Postgres connectors were failing with the error "Unknown failure. Unhandled classifie...

2024-10-20 00:55 3rd Party: Facebook Pages connectors are failing with “Check your permissions to read pages. The fol...
none
0 second

Oct 20, 00:55 UTCResolved - The fix has returned all affected connectors to their normal functionality and the in...

2024-10-16 22:00 Fivetran: Some Database Connectors are Experiencing Sync Gaps
none
0 second

Oct 16, 22:00 UTCResolved - Description:We experienced an issue affecting a subset of database connectors from Oc...

2024-10-15 21:00 Fivetran: Connectors configured with Proxy Agent in Azure regions are failing to sync.
none
0 second

Oct 15, 21:00 UTCResolved - Incident Description:
The connectors configured with Proxy Agent are broken with the ...

2024-10-14 19:45 3rd Party: Optimizely Connectors Unable to Complete Sync
none
0 second

Oct 14, 19:45 UTCResolved - We have resolved this incident.Oct 14, 16:46 UTCUpdate - Optimizely has pushed a fix ...

2024-10-13 01:36 Fivetran: Fivetran: SharePoint, Microsoft List and OneDrive Connectors Failing to Sync with Reconnec...
none
0 second

Oct 13, 01:36 UTCResolved - We have successfully deployed a fix for the Microsoft List and SharePoint connectors....

2024-10-12 20:32 Fivetran: SharePoint, Microsoft List and OneDrive Connectors Failing to Sync with Reconnect Error
critical
0 second

We have identified an issue with our SharePoint, Microsoft List and OneDrive connectors where syncs are currently...

2024-10-11 16:10 3rd Party: Instagram connector syncs are failing while trying to fetch data for the media_comment ta...
none
0 second

Oct 11, 16:10 UTCResolved - This incident has been resolved. We have observed that instance rates are returning t...

2024-10-10 14:53 Fivetran: Delayed syncs for connectors in Snowflake destinations using key-pair authentication
none
0 second

Oct 10, 14:53 UTCResolved - All affected connectors are back to their normal functionality and the incident has b...

2024-10-10 08:58 3rd Party: QuickBooks connectors are failing with deserialisation issue due to change in API respons...
none
0 second

Oct 10, 08:58 UTCResolved - This incident has been resolved. We have implemented a fallback logic to handle the d...

2024-10-09 18:05 Fivetran: Sync failures in all regions
minor
0 second

We have resolved this incident.We have resolved this incident.