Current Status: Fond is UP
We checked the official Fond status page for updates 2 mins, 43 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-04-24 16:49 | Android App issues | none | 0 second | Apr 24, 09:49 PDTResolved - This incident has been resolved.Apr 24, 07:07 PDTIdentified - Looking into connectivi...read more |
| 2024-04-24 07:07 | Android App issues | major | 2 hrs, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-24 02:40 | Android App | none | 0 second | Apr 23, 19:40 PDTCompleted - The scheduled maintenance has been completed.Apr 23, 16:38 PDTUpdate - Scheduled mai...read more |
| 2024-04-23 16:38 | [Scheduled] Android App | maintenance | 3 hrs, 2 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-19 18:30 | Database Updates | none | 0 second | Feb 19, 10:30 PSTCompleted - The scheduled maintenance has been completed.Feb 19, 10:00 PSTIn progress - Schedule...read more |
| 2024-02-19 10:00 | [Scheduled] Database Updates | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-11-06 11:00 | Statuspage migration | none | 0 second | Nov 6, 03:00 PSTCompleted - The scheduled maintenance has been completed.Nov 6, 02:00 PSTIn progress - Schedule...read more |
| 2023-11-06 02:00 | [Scheduled] Statuspage migration | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-02-06 18:07 | Delays in our Slack app | none | 0 second | Feb 6, 10:07 PSTResolved - This incident has been resolved.Feb 6, 09:19 PSTMonitoring - A fix has been implemen...read more |
| 2023-02-06 09:19 | Delays in our Slack app | minor | 48 mins | This incident has been resolved.This incident has been resolved. |
| 2023-01-19 03:40 | Infrastructure Upgrades | none | 0 second | Jan 18, 19:40 PSTCompleted - The scheduled maintenance has been completed.Jan 18, 19:00 PSTIn progress - Schedule...read more |
| 2023-01-18 19:00 | [Scheduled] Infrastructure Upgrades | maintenance | 40 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-11 17:25 | Investigating issues with displaying catalog items on mobile | none | 0 second | Jan 11, 09:25 PSTResolved - This incident has been resolved.Dec 15, 07:32 PSTUpdate - We are continuing to monito...read more |
| 2023-01-06 11:21 | Investigating issues with displaying catalog items on mobile | minor | 118 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2022-10-28 03:46 | Fond System Upgrades | none | 0 second | Oct 27, 20:46 PDTCompleted - The scheduled maintenance has been completed.Oct 27, 20:00 PDTIn progress - Schedule...read more |
| 2022-10-27 20:00 | [Scheduled] Fond System Upgrades | maintenance | 46 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-01-28 04:11 | Scheduled Maintenance | none | 0 second | Jan 27, 20:11 PSTCompleted - The scheduled maintenance has been completed.Jan 27, 19:00 PSTIn progress - Schedule...read more |
| 2022-01-27 19:00 | [Scheduled] Scheduled Maintenance | maintenance | 1 hr, 11 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-11-24 23:22 | Possible delay of Milestone Recognitions | none | 0 second | Nov 24, 15:22 PSTResolved - Users who did not receive their milestone recognition have now received them.Nov 18, ...read more |
| 2021-11-17 15:26 | Possible delay of Milestone Recognitions | none | 167 hrs, 56 mins | Users who did not receive their milestone recognition have now received them.Users who did not receive their milestone recognition have now received them. |
| 2021-09-03 20:00 | Site is not accessible for valid logged in users | none | 0 second | Sep 3, 13:00 PDTResolved - Users are being shown an error when they login into the site or are already logged in...read more |
| 2021-09-03 13:00 | Site is not accessible for valid logged in users | none | 0 second | Users are being shown an error when they login into the site or are already logged in. This problem has been res...read more |
| 2020-08-29 02:54 | Fond Scheduled Maintenance 2020-08-28 | none | 0 second | Aug 28, 19:54 PDTCompleted - The scheduled maintenance has been completed.Aug 28, 18:00 PDTIn progress - Schedule...read more |
| 2020-08-28 18:00 | [Scheduled] Fond Scheduled Maintenance 2020-08-28 | maintenance | 1 hr, 54 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-12-20 19:56 | Intermittent failures when order certain egift cards | none | 0 second | Dec 20, 11:56 PSTResolved - Our eGift card fulfillment provider has fixed the issue.Dec 20, 08:43 PSTMonitoring -...read more |
| 2019-12-20 08:43 | Intermittent failures when order certain egift cards | minor | 3 hrs, 13 mins | Our eGift card fulfillment provider has fixed the issue.Our eGift card fulfillment provider has fixed the issue. |
| 2019-02-06 01:26 | Possible Delay in Email Deliverability | none | 0 second | Feb 5, 17:26 PSTResolved - Mandrill is now reporting this issue as resolved. A full incident report can be found...read more |
| 2019-02-05 16:16 | Possible Delay in Email Deliverability | major | 1 hr, 10 mins | Mandrill is now reporting this issue as resolved. A full incident report can be found at https://mailchi.mp/436db...read more |
| 2018-08-16 20:48 | Multiple copies of the perks digest email sent | none | 0 second | Aug 16, 13:48 PDTResolved - We have identified the issue and are working to get it resolved. Our prior fix contin...read more |
| 2018-08-16 10:54 | Multiple copies of the perks digest email sent | critical | 2 hrs, 54 mins | We have identified the issue and are working to get it resolved. Our prior fix continues to prevent duplicate ema...read more |
| 2018-08-16 00:37 | Recognition emails have broken links | none | 0 second | Aug 15, 17:37 PDTResolved - This incident has been resolved.Aug 15, 17:34 PDTMonitoring - A fix has been implemen...read more |
| 2018-08-15 16:46 | Recognition emails have broken links | major | 51 mins | This incident has been resolved.This incident has been resolved. |
| 2018-08-14 21:04 | Issue is slowing down email processing | none | 0 second | Aug 14, 14:04 PDTResolved - This incident has been resolved.Aug 14, 13:33 PDTInvestigating - We are currently inv...read more |
| 2018-08-14 13:33 | Issue is slowing down email processing | minor | 31 mins | This incident has been resolved.This incident has been resolved. |
| 2018-06-15 18:45 | Issue when attempting to give recognition | none | 0 second | Jun 15, 11:45 PDTResolved - Incident resolvedJun 15, 11:31 PDTInvestigating - When attempting to give recognition...read more |
| 2018-06-15 11:31 | Issue when attempting to give recognition | minor | 14 mins | Incident resolvedIncident resolved |
| 2018-05-25 21:11 | Site issue | none | 0 second | May 25, 14:11 PDTResolved - This incident has been resolved.May 25, 14:08 PDTIdentified - The issue has been iden...read more |
| 2018-05-25 14:02 | Site issue | major | 9 mins | This incident has been resolved.This incident has been resolved. |
| 2018-05-16 00:40 | Some users are experiencing issues when attempting to confirm their account | none | 0 second | May 15, 17:40 PDTResolved - We are continuing to monitor this issue, but it is currently resolved.May 15, 13:52 P...read more |
| 2018-05-15 13:52 | Some users are experiencing issues when attempting to confirm their account | minor | 3 hrs, 48 mins | We are continuing to monitor this issue, but it is currently resolved.We are continuing to monitor this issue, but it is currently resolved. |
| 2018-05-10 19:30 | Perks Digest email resent in error | none | 0 second | May 10, 12:30 PDTResolved - This issue has been resolved.May 10, 09:53 PDTIdentified - We have identified the iss...read more |
| 2018-05-10 09:52 | Perks Digest email resent in error | minor | 2 hrs, 38 mins | This issue has been resolved.This issue has been resolved. |
| 2018-04-17 04:09 | Gift Card delivery is currently delayed | none | 0 second | Apr 16, 21:09 PDTResolved - This incident has been resolved.Apr 16, 18:09 PDTMonitoring - A fix has been implemen...read more |
| 2018-04-16 17:16 | Gift Card delivery is currently delayed | minor | 3 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |