Current Status: freshworks-crm is UP
We checked the official freshworks-crm status page for updates 4 mins, 18 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-04-05 03:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-04-05 01:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-03-20 04:00 | Performance Degradation with Analytics | none | 0 second | We are experiencing problems with the Analytics, which is preventing customers from seeing the most recent data i...read more |
| 2025-03-19 14:22 | Analytics Reports are slow to load in US region | none | 0 second | Snowflake is having data cloud connectivity issues due to which customers using ANALYTICS are experiencing interm...read more |
| 2025-03-17 20:00 | Failures in third party Integrations | none | 0 second | We are currently facing issues with the new WhatsApp onboarding integration, which may affect the onboarding proc...read more |
| 2025-03-15 12:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-03-15 03:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-03-15 02:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-03-03 20:07 | Issue in landing pages | none | 0 second | We are currently experiencing an issue with our landapages due to outage in third-party service provider Convrrt....read more |
| 2025-02-27 09:30 | Failures in third party Integrations | none | 0 second | We are currently facing issues with the new WhatsApp onboarding integration, which may affect the onboarding proc...read more |
| 2025-02-23 12:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-02-23 04:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience, resulting in minor disruption...read more |
| 2025-02-16 04:30 | Urgent Scheduled maintenance in Billing system | none | 0 second | Our third-party billing partner is conducting a scheduled maintenance, which will impact the subscription flow. T...read more |
| 2025-02-15 08:52 | Urgent Scheduled maintenance in Billing system | none | 0 second | Our third-party billing partner is conducting a scheduled maintenance, which will impact the subscription flow. T...read more |
| 2025-01-22 07:48 | Login issues observed in agent portal | none | 0 second | We're currently facing issues with logging into Freshworkscrm agent portal. Our Developers are working on the sam...read more |
| 2024-12-14 21:00 | Scheduled maintenance in FreshworsCRM | none | 0 second | Our third-party service provider is conducting scheduled maintenance. During this time, there may be slight delay...read more |
| 2024-12-11 17:58 | Message delivery issue with Meta channels. | none | 0 second | Meta is currently experiencing technical difficulties. The Meta team is actively investigating and working to res...read more |
| 2024-11-22 03:30 | Scheduled maintenance in FreshworksCRM | none | 0 second | We are upgrading our database systems to better serve our customers, resulting in minor disruptions to Freshworks...read more |
| 2024-11-17 03:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience. This may affect Marketplace a...read more |
| 2024-11-16 03:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience. This may affect Marketplace a...read more |
| 2024-11-10 03:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience. This may affect Marketplace a...read more |
| 2024-11-09 03:30 | Scheduled Maintenance in CRM | none | 0 second | We are upgrading one of our database components to enhance the customer experience. This may affect Marketplace a...read more |
| 2024-10-26 02:30 | Scheduled Maintenance in FreshworksCRM | none | 0 second | We are upgrading our database systems to enhance our service, which may cause minor disruptions to the Freshworks...read more |
| 2024-10-26 00:30 | Scheduled Maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to enhance our service, which may cause minor disruptions to the CRM for ap...read more |
| 2024-10-24 09:12 | Issue with contact CRUD, sales account CRUD and new signups | none | 0 second | We are currently experiencing issues related to our third-party provider, which is impacting the functionality of...read more |
| 2024-10-19 01:30 | Scheduled Maintenance in FreshworksCRM | none | 0 second | We are upgrading our database systems to enhance our service, which may cause minor disruptions to the Freshworks...read more |
| 2024-10-17 05:01 | Failure in sending outgoing messages via Facebook and Instagram due to meta outage. | none | 0 second | We have experienced failures in sending outgoing messages via Facebook and Instagram due to a meta outage. For St...read more |
| 2024-09-29 02:30 | Scheduled maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to better serve our customers, resulting in minor disruptions to Freshworks...read more |
| 2024-09-16 13:15 | Issues with loading Analytics reports | none | 0 second | We are currently observing issues with loading analytics. Users may experience difficulties as the page does not ...read more |
| 2024-09-15 01:35 | Scheduled Maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to improve our service, which might result in minor disruptions to the Fres...read more |
| 2024-09-08 03:30 | Scheduled maintenance in Analytics | none | 0 second | We are enhancing our database systems to serve our customer better. During this upgrade, analytics will not be av...read more |
| 2024-09-06 12:42 | Issue with Sending Outgoing Messages Due to Instagram Outage | none | 0 second | No description |
| 2024-09-04 08:08 | Delay with Email Delivery | none | 0 second | We have identified and resolved an issue that was causing email delivery delays for a small number of FreshworksC...read more |
| 2024-09-01 00:00 | Scheduled maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to better serve our customers, resulting in minor disruptions to Freshworks...read more |
| 2024-08-31 02:30 | Scheduled maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to better serve our customers, resulting in minor disruptions to Freshworks...read more |
| 2024-08-24 12:30 | Scheduled maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to better serve our customers, resulting in minor disruptions to Freshworks...read more |
| 2024-08-20 22:16 | Issue with the Contact Updates | none | 0 second | Our internal systems detected an issue regarding contact creation/updating from feeder products due to an ongoing...read more |
| 2024-08-20 00:24 | Freshchat Inbox Malfunction | none | 0 second | The display of Inbox Conversations is not appearing correctly when they are assigned or resolved.The display of Inbox Conversations is not appearing correctly when they are assigned or resolved. |
| 2024-08-11 00:30 | Scheduled Maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to enhance our service, which may cause minor disruptions to the Freshworks...read more |
| 2024-07-14 00:30 | Scheduled Maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to enhance our service, which may cause minor disruptions to the Freshworks...read more |
| 2024-07-13 00:01 | Performance degradation in AI functionalities due to third party outage | none | 0 second | We are noticing performance degradation in a subset of freddy AI features. We are actively collaborating with a t...read more |
| 2024-06-29 03:30 | Scheduled maintenance in Freshworks CRM | none | 0 second | We are upgrading one of our database component to improve the customer experience. This may affect call notificat...read more |
| 2024-06-22 03:30 | Scheduled maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to better serve our customers, resulting in minor disruptions to Freshworks...read more |
| 2024-06-22 03:30 | Scheduled maintenance in Freshworks CRM | none | 0 second | We are upgrading one of our database component to improve the customer experience. This may affect call notificat...read more |
| 2024-06-15 11:30 | Scheduled maintenance in Freshworks CRM | none | 0 second | We are upgrading one of our database component to improve the customer experience. This may affect call notificat...read more |
| 2024-06-15 03:30 | Scheduled maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to better serve our customers, resulting in minor disruptions to Freshworks...read more |
| 2024-06-09 03:30 | Scheduled maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to better serve our customers, resulting in minor disruptions to Freshworks...read more |
| 2024-06-09 03:30 | Scheduled maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to better serve our customers, resulting in minor disruptions to Freshworks...read more |
| 2024-06-08 11:30 | Scheduled maintenance in Freshworks CRM | none | 0 second | We are upgrading one of our database component to improve the customer experience. This may affect call notificat...read more |
| 2024-06-08 03:30 | Scheduled maintenance in Freshworks CRM | none | 0 second | We are upgrading our database systems to better serve our customers, resulting in minor disruptions to Freshworks...read more |