Frontify Status

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Current Status: frontify is UP

We checked the official frontify status page for updates 3 mins, 54 seconds ago.

Past frontify Incidents

Source: Official frontify status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-12-15 08:21 [Scheduled] Search functionality improvement
maintenance
4 hrs, 41 mins

Maintenance finished. All search and indexing functionalities are operational.Maintenance finished. All search and indexing functionalities are operational.

2024-04-16 11:15 Service Interruption
major
0 second

We are continuously working on enhancing our platform. Those ongoing improvements are implemented in small, itera...

2023-10-10 08:00 Degraded performance
minor
0 second

We encountered higher load on our database cluster leading to slower response times.We encountered higher load on our database cluster leading to slower response times.

2023-03-05 08:00 [Scheduled] Database Server Maintenance
maintenance
13 mins

We successfully completed the maintenance. All services are up and running again.We successfully completed the maintenance. All services are up and running again.

2022-12-25 09:01 [Scheduled] Database Server Maintenance
maintenance
1 hr, 53 mins

Scheduled database maintenance has been completed successfully. Thank you for your patience!Scheduled database maintenance has been completed successfully. Thank you for your patience!

2022-11-16 17:07 Newly uploaded assets aren't visible within the libraries.
minor
23 hrs, 25 mins

All remaining index jobs finished successfully. If you still experience issues with asset display, please contact...

2022-11-07 14:20 Short outage caused by unscheduled database maintenance
none
3 hrs, 23 mins

This incident has been resolved.This incident has been resolved.

2022-06-26 08:00 [Scheduled] Database Upgrade
maintenance
51 mins

Maintenance completed successfully.Maintenance completed successfully.

2021-12-26 08:00 [Scheduled] Database server maintenance / scaling our database server
maintenance
17 mins

Database server maintenance finished successfully.Database server maintenance finished successfully.

2021-12-22 13:57 Short outage in US DataCenter affecting non-Enterprise users
none
1 hr, 4 mins

The affected service has been restarted and all systems are back to normal.The affected service has been restarted and all systems are back to normal.

2021-12-20 05:19 Short outage caused by a scheduled security update
none
0 second

On Monday morning, between 5:19 and 5:27 am UTC, one of our application clusters had a service interruption causi...

2021-12-07 17:49 Degraded performance due to issues on our hosting provider AWS
minor
4 hrs

Frontify page speed is back to normal.Frontify page speed is back to normal.

2021-11-28 09:26 [Scheduled] Database server maintenance
maintenance
19 mins

Maintenance finished and all systems are up and running, again.Maintenance finished and all systems are up and running, again.

2021-09-29 07:00 SSO Login Issue
none
0 second

On September 29th a bug was reported that umlauts are not considered in group mapping, during the SSO login proce...

2021-06-27 08:00 [Scheduled] Performing maintenance on the DataCenter CH
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2021-05-27 09:56 Network issues in the DataCenter CH
none
0 second

We are currently investigating a network issue within the data centerWe are currently investigating a network issue within the data center

2021-01-14 09:04 False Alarm
none
0 second

Our monitoring falsely reported an outage while there was none. We are sorry for the inconvenience this might hav...

2020-11-21 21:51 Outtake Frontify Hostingcenter CH
critical
25 mins

The incident has been resolved. All systems are back online.The incident has been resolved. All systems are back online.

2020-11-08 09:00 [Scheduled] Database server maintenance
maintenance
1 hr, 30 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2020-09-01 16:00 Partial Outtake Frontify EU
major
0 second

Partial Failure for some of our customers located in the EU Datacenter (Frankfurt) - we are investigating what ha...

2020-08-19 09:56 Issues displaying previews for some images
none
4 hrs, 26 mins

All affected preview images on all edge locations of our CDN (cache) have been invalidated.All affected preview images on all edge locations of our CDN (cache) have been invalidated.

2020-06-17 14:29 Outage of the Frontify application within the EU DataCenter
major
1 min

The affected service has been restarted and all systems are back to normal. We'll be investigating why a single f...

2020-04-15 12:30 Partial Outtake Frontify EU
critical
20 mins

All systems are back to normalAll systems are back to normal

2020-03-21 13:42 [Scheduled] Short server maintenance
maintenance
17 mins

The server maintenance was completed successfullyThe server maintenance was completed successfully

2019-12-10 09:28 Major Outtake Frontify Plugin for Adobe XD
major
5 hrs, 14 mins

Adobe released a fixed version.Adobe released a fixed version.

2019-11-20 07:30 Application overload
major
0 second

The response time of the application was very slow. Many calls lead to timeouts or corresponding error pages.The response time of the application was very slow. Many calls lead to timeouts or corresponding error pages.

2019-10-27 07:00 [Scheduled] Database migration
maintenance
1 hr, 51 mins

Platform ist back to normal operationPlatform ist back to normal operation

2019-09-15 09:39 [Scheduled] Database Maintenance
maintenance
1 min

Scheduled maintenance is still in progress. We will provide updates as necessary.Scheduled maintenance is still in progress. We will provide updates as necessary.

2019-09-08 16:46 [Scheduled] Database maintenance
maintenance
3 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2019-09-03 09:00 Partial Outtake Frontify Cloud
none
0 second

Due to an overloaded system, we had an outtake of our public cloud system. All systems are fully available again....

2019-08-12 03:00 Major Outtake Frontify Cluster EU
none
0 second

Due to an automated system update, we had an overloaded server system. We are currently in the investigation of w...

2019-07-14 09:01 [Scheduled] Scheduled Maintenance for the Frontify Application
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2019-07-08 03:00 Major Outtake Frontify Cluster EU
none
0 second

Due to an automated system update, we had an overloaded server system. We are currently in the investigation of w...

2019-06-23 15:04 False alarm due to layout changes
none
0 second

Identified the cause for this alert. While the application was running as expected this alert was triggered due t...

2019-05-23 08:46 Partial Outage
major
8 mins

This incident has been resolved.This incident has been resolved.

2019-02-14 07:14 Degrated Performance
minor
2 mins

This incident has been resolved.This incident has been resolved.

2019-02-01 10:26 degraded performance
minor
47 mins

A fix was released. All systems are performing normally.A fix was released. All systems are performing normally.