Current Status: GLOBO is UP
We checked the official GLOBO status page for updates 3 mins, 19 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2023-11-29 20:24 | Redis emergency maintenance | minor | 1 hr, 43 mins | Redis reports all systems operational.Redis reports all systems operational. |
| 2021-12-19 03:12 | Engineering team was paged due to system monitoring detecting that GLOBO HQ was down. | critical | 37 mins | This incident has been resolved.This incident has been resolved. |
| 2021-12-14 22:30 | [Scheduled] Elasticsearch Upgrade | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-12-10 15:30 | Errors in Twilio's API are preventing some actions from completing including call transfers and othe... | minor | 6 hrs, 54 mins | Twilio is reporting the issue is full resolved at this point and we have not seen any additional issues from the ...read more |
| 2019-07-06 00:10 | [Scheduled] Database Upgrade | maintenance | 1 hr, 19 mins | We have completed a review of our application and all service lines appear to be functioning correctly. Our engin...read more |
| 2018-11-05 11:11 | Carrier Issues are causing an increased level of call failures. | major | 4 hrs, 9 mins | Our teams have completed testing and report that the issue is resolved. Thank you for your patience.Our teams have completed testing and report that the issue is resolved. Thank you for your patience. |
| 2018-07-01 01:00 | [Scheduled] Upgrade GLOBO HQ to v1.0.0 | maintenance | 1 hr, 25 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2018-03-23 23:23 | [Scheduled] Upgrade GLOBO HQ to v0.50.2.1 | maintenance | 18 mins | Testing is completed and GLOBO HQ is now running on version 0.50.2.1.Testing is completed and GLOBO HQ is now running on version 0.50.2.1. |
| 2018-03-10 21:42 | Outbound Call Outage | major | 49 mins | We have validated that the issue is resolved and all calls are now completing normally.We have validated that the issue is resolved and all calls are now completing normally. |
| 2017-09-22 12:19 | Degraded Performance in GLOBO HQ | minor | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2017-08-12 00:29 | Database Migration causing Portal Ourage | minor | 37 mins | All systems are fully operational.All systems are fully operational. |
| 2017-08-05 01:01 | [Scheduled] Database Maintenance | maintenance | 7 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2017-04-30 01:00 | [Scheduled] Upgrading Infastructure | maintenance | 1 hr, 51 mins | We have completed our testing and all systems are available and performing normally. If you encounter any issues ...read more |
| 2017-04-26 01:00 | [Scheduled] Upgrading Infastructure | maintenance | 1 hr, 32 mins | All work was completed in the time window allotted. Engineers have completed verification testing. All systems ar...read more |
| 2017-04-25 15:15 | SSL Issues | minor | 6 hrs, 18 mins | This incident has been resolved.This incident has been resolved. |
| 2017-04-14 01:56 | Voice Provider Issues | minor | 7 mins | Our voice provider is reporting that the issue is resolved. We will continue to monitor the platform for any ongo...read more |
| 2017-04-12 10:32 | Database Connection issues | minor | 4 hrs, 9 mins | This incident has been resolved.This incident has been resolved. |
| 2017-03-31 16:38 | Increased database latency | minor | 1 hr, 20 mins | All systems continue to perform at normal levels.All systems continue to perform at normal levels. |