Current Status: Geckoboard is UP
We checked the official Geckoboard status page for updates 1 min, 33 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-19 13:58 | Investigating issues with accessing Geckoboard | critical | 1 hr, 22 mins | The service incident related to account access is now resolved. Thank you for your patience. Please contact us a...read more |
| 2025-03-11 16:15 | Investigating issues with widgets creation and widget loading | none | 3 hrs, 19 mins | We've resolved the issue preventing widgets from loading correctly, and widgets are now refreshing as expected. P...read more |
| 2025-03-07 17:09 | Investigating a potential issue with Zendesk Chat | minor | 98 hrs, 28 mins | We've resolved the issue preventing some Zendesk Chat accounts from properly connecting over the Zendesk API. New...read more |
| 2025-01-29 11:38 | Issues with creating connections to Zendesk Chat | none | 35 mins | The service incident related to Zendesk Chat has been resolved. We appreciate your patience. Please feel free to ...read more |
| 2024-12-16 16:14 | Email Snapshot Delivery Issues | none | 24 hrs, 55 mins | We believe this issue has now been resolved, and all Microsoft Outlook users should be receiving their dashboard ...read more |
| 2024-12-06 20:31 | Spreadsheet service degraded | major | 26 mins | Our spreadsheet service is back online and fully operational. Thank you for your patience. If you continue to not...read more |
| 2024-11-20 08:30 | [Scheduled] Essential database maintenance | maintenance | 8 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-19 09:00 | [Scheduled] Required database restart | maintenance | 3 mins | The reboot is complete. Thank you for your patience. Have a great day!The reboot is complete. Thank you for your patience. Have a great day! |
| 2024-10-29 17:21 | Investigating issues with widgets failing to refresh | minor | 1 hr, 9 mins | The incident related to widgets failing to refresh is now resolved. Please contact us at support@geckoboard.com ...read more |
| 2024-10-29 13:16 | Investigating issues with dashboards failing to load | minor | 40 mins | The incident related to dashboards failing to load is now resolved. Please contact us at support@geckoboard.com i...read more |
| 2024-10-28 14:43 | Investigating issues with dashboards loading slowly | minor | 57 mins | The incident related to dashboards loading slowly is now resolved. Thank you for your patience. Please get in to...read more |
| 2024-08-27 15:46 | Issues with HubSpot integration | none | 1 hr, 12 mins | Hubspot has restored service to their platform, and all Geckoboard widgets should be updating normally at this ti...read more |
| 2024-08-27 15:37 | Third-Party Partner Outage | major | 0 second | One of our Partners is experiencing a service outage, which is causing our Dashboards not to load widgets properl...read more |
| 2024-08-13 14:58 | Widgets not refreshing | minor | 7 mins | The incident related to widgets not refreshing is now resolved. Please contact us at support@geckoboard.com if yo...read more |
| 2024-08-01 08:09 | Investigating issues with Dropbox connections | none | 2 hrs, 7 mins | Problem solved! Spreadsheets via the Dropbox integration should work seamlessly again. If you still notice issues...read more |
| 2024-07-09 06:37 | Legacy Dashboard Layout Issues | none | 1 hr, 53 mins | The service incident affecting the loading of legacy dashboard layouts has been successfully resolved. All dashbo...read more |
| 2024-07-01 14:55 | Intercom metric updates are delayed | none | 3 hrs, 17 mins | The service incident related to our Intercom integration is now resolved. Please contact us at support@geckoboard...read more |
| 2024-06-26 16:29 | Intercom metrics have stopped updating for some customers | none | 23 hrs, 52 mins | The service incident related to our Intercom integration is now resolved. Please contact us at support@geckoboard...read more |
| 2024-05-14 14:53 | Investigating issues with Aircall | none | 3 hrs, 20 mins | Aircall has resolved their issue, and as a result, our data source is working again as expected. Please contact u...read more |
| 2024-04-18 17:15 | Investigating issues with some dashboards not loading | none | 1 hr, 38 mins | The service incident related to dashboards not loading is now resolved. Please contact us at support@geckoboard.c...read more |
| 2024-02-20 22:31 | Some Data Sources are failing to refresh their data properly | none | 1 hr, 2 mins | We've deployed a fix, and widgets are now refreshing their data as expected. Please let us know at Support@Geckob...read more |
| 2024-02-16 09:55 | Investigating issues with Facebook, Facebook Ads, and Instagram data sources | none | 0 second | Feb 16, 09:55 UTCResolved - The service incident that affected the Meta integrations (Facebook, Facebook Ads, and...read more |
| 2024-02-08 16:51 | Some widgets may have stopped updating | none | 0 second | Feb 8, 16:51 UTCResolved - Issues related to widgets failing to load or update have now been resolved. Please co...read more |
| 2024-01-31 17:25 | Investigating issues with creating new connections | none | 3 hrs, 5 mins | Service incident related to creating new data source connections is now resolved. Thank you for your patience. P...read more |
| 2024-01-30 11:00 | [Scheduled] Scheduled Database Maintenance | maintenance | 20 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-01-26 09:34 | Issues with Spreadsheet widgets on legacy dashboards | none | 42 mins | The issue affecting the spreadsheet widgets has been resolved. If you still experience any difficulties, please g...read more |
| 2024-01-24 10:33 | Issues with Linear integration | none | 3 hrs, 40 mins | Interruptions with the Linear data source are now resolved. Please contact us at support@geckoboard.com if you ...read more |
| 2023-12-22 14:35 | Intermittent issues with white screen when connecting to some integrations | none | 3 hrs, 54 mins | Problem solved! Connecting to all integrations should work seamlessly now. If you still notice any issues, please...read more |
| 2023-12-13 16:02 | Issues creating new integration connections with Geckoboard | none | 59 mins | This incident has been resolved.This incident has been resolved. |
| 2023-10-01 05:10 | Investigating issues with Datasets Integrations | minor | 2 hrs, 39 mins | The issues with Datasets Integrations has been resolved. Please reach out to support@geckoboard.com If you notice...read more |
| 2023-09-11 04:00 | [Scheduled] Service Provider Maintenance | maintenance | 2 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-09-09 04:00 | [Scheduled] Service Provider Maintenance | maintenance | 2 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-09-07 14:30 | Service provider outage | major | 1 hr, 25 mins | The service incident related to widgets not loading or updating as expected is now resolved. Please contact us at...read more |
| 2023-09-06 15:00 | Third-Party Partner Outage | major | 6 hrs, 40 mins | Dashboards are now loading smoothly. For any further assistance, please reach out to us at support@geckoboard.com...read more |
| 2023-09-05 21:22 | Third-Party Partner Outage | major | 10 hrs, 14 mins | Issue resolved: Dashboards are now loading smoothly. For any further assistance, please reach out to us at suppor...read more |
| 2023-08-21 09:33 | Investigating issues with Slack and Email snapshots | none | 1 hr, 40 mins | The earlier issues with Slack and email snapshots have been resolved. Please don't hesitate to contact support@ge...read more |
| 2023-08-11 16:50 | Delayed Data Import for Zendesk Support | minor | 54 mins | The issue of delays to import data affecting Zendesk Support has been resolved. Please reach out to support@gecko...read more |
| 2023-05-10 12:16 | Access Issues for View-Only Users on Legacy Layout Dashboards | none | 4 hrs, 34 mins | A fix has been implemented, and we believe this issue should be resolved. Please let us know if you are still aff...read more |
| 2023-05-06 07:00 | [Scheduled] Scheduled Database Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-04-28 17:02 | Identified issues affecting access to the Geckoboard | none | 25 mins | The issue affecting some users' inability to log into Geckoboard has been resolved, and access has now been resto...read more |
| 2023-04-28 15:26 | Identified issues affecting access to the Geckoboard app | none | 39 mins | The issue affecting some users' inability to log into Geckoboard has been resolved, and access has now been resto...read more |
| 2023-04-13 20:57 | Investigating issues with Snapshots for Slack | none | 2 hrs, 13 mins | The issues impacting Dashboard Snapshots for Slack has now been resolved.The issues impacting Dashboard Snapshots for Slack has now been resolved. |
| 2023-02-03 13:16 | Investigating issues with Zendesk Support integration | minor | 7 hrs, 17 mins | The service incident affecting the Zendesk Support Integration is now resolved. Thank you for your patience. Ple...read more |
| 2023-01-30 09:59 | Issues with Facebook, Facebook Ads and Instagram widgets | maintenance | 0 second | This incident has been resolved.This incident has been resolved. |
| 2023-01-10 17:43 | Intermittent errors in Geckoboard | major | 11 mins | This incident has been resolved, and Geckoboard should now be working normally.This incident has been resolved, and Geckoboard should now be working normally. |
| 2022-12-30 10:00 | [Scheduled] Scheduled Maintenance for Datasets API | maintenance | 2 hrs, 28 mins | The scheduled maintenance has been completed. The datasets API is no longer in read only mode, and is accepting n...read more |
| 2022-12-20 16:33 | Issues Editing Widgets | minor | 1 hr, 10 mins | Issue with editing grouped widgets is now resolved. Thank you for your patience. Please contact us at support@ge...read more |
| 2022-11-28 08:15 | Investigating issues with Zendesk Support integration | none | 2 hrs, 47 mins | Issue with using Zendesk Support integration is now resolved. Thank you for your patience. Please contact us if ...read more |
| 2022-11-08 15:23 | Third-party Partner Outage | major | 2 hrs, 57 mins | Our Partner’s service is stable, and they have resolved the underlying issue. Dashboards should be loading again ...read more |
| 2022-10-20 07:50 | Investigating issues with the Databases integration | none | 1 hr, 10 mins | Problem solved! All Database widgets should be working seamlessly now. If you’re still having any issues, please ...read more |