Current Status: GoToMyPC is UP
We checked the official GoToMyPC status page for updates 4 mins, 30 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-28 14:29 | GoTo Connect - Issue establishing calls | major | 59 mins | We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...read more |
| 2025-03-27 05:30 | [Scheduled] GoToMyPC - Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-25 14:55 | GoTo Connect - Call Issue in South America | major | 3 hrs, 23 mins | We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...read more |
| 2025-03-25 07:54 | Rescue - SSO login issues | major | 30 mins | We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...read more |
| 2025-03-22 05:00 | [Scheduled] GoTo Meeting, GoTo Webinar, GoTo Training, GoTo Stage, and OpenVoice - Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-13 05:30 | [Scheduled] GoToMyPC - Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-03-12 20:36 | GoTo Connect VoIP Phone Calls - Call Issues in Brazil | major | 12 mins | We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...read more |
| 2025-03-04 05:30 | [Scheduled] GoToMyPC - Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-25 18:39 | GoTo Assist Corporate - Session Connection Issue | none | 0 second | From February 25, 17:25 UTC to 18:05 UTC (24h), a subset of GoTo Assist Corporate customers may have experienced ...read more |
| 2025-02-18 15:45 | Multiple GoTo Products - Issues starting sessions | major | 3 hrs, 15 mins | We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...read more |
| 2025-02-05 06:00 | [Scheduled] LogMeIn Resolve - Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-05 05:30 | [Scheduled] GoToMyPC - Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-02-02 17:00 | [Scheduled] LogMeIn Resolve - Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-28 10:47 | Central and Pro -Trial and Purchase Services Currently Unavailable | major | 2 hrs, 12 mins | We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...read more |
| 2025-01-26 07:00 | [Scheduled] GoToAssist Remote Support v4,v5 and GoToAssist Service Desk - Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-25 07:00 | [Scheduled] GoToAssist Remote Support v4,v5 and GoToAssist Service Desk - Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-22 16:59 | GoTo Meeting Audio Issues | minor | 0 second | During a period between 18:10 and 19:40 UTC on January 21, a subset of GoTo Meeting and GoTo Training customers m...read more |
| 2025-01-19 20:23 | GoTo - Multiple services impacted | major | 50 mins | This incident has been resolved.This incident has been resolved. |
| 2025-01-19 20:23 | GoTo - Multiple services impacted | major | 45 mins | We have seen that all of our impacted services have recovered. We will conduct an internal review of this issue...read more |
| 2025-01-15 13:00 | [Scheduled] GoTo Authentication API - Shutdown of api.getgo.com/oauth/v2 | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-15 13:00 | [Scheduled] GoTo Connect API - Shutdown of api.jive.com | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2025-01-14 17:35 | GoTo App missing Messaging tab | major | 1 hr, 3 mins | Access to the messaging tab has been restored. If your account was affected, please log out and log back in to re...read more |
| 2025-01-14 10:30 | GoTo Resolve, GotoAssist v5 and Live Lens - degradation in the recording service | none | 0 second | Between 9:30 and 10:30 UTC there was a degradation in the recording service. Some session recordings could have f...read more |
| 2024-12-16 20:15 | GoToConnect and GoToMyPC - Service issues | major | 2 hrs, 3 mins | We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...read more |
| 2024-12-16 05:30 | [Scheduled] GoToMyPC - Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-12 10:44 | GoTo Meeting, GoTo Webinar & GoTo Training - Audio Issues | major | 0 second | From Dec 12, 09:46 UTC until Dec 12, 10:13 UTC, a subset of GoTo Meeting, GoTo Webinar and GoTo Training customer...read more |
| 2024-12-07 07:00 | [Scheduled] GoToAssist Remote Support v4 and v5 - Maintenance | maintenance | 3 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-06 13:15 | GoTo Connect - Voice experience not available | major | 16 mins | We have confirmed that the issue has been resolved and that all systems are 100% operational. Please reload the G...read more |
| 2024-12-05 06:00 | [Scheduled] GoToMyPC - Emergency Maintenance | maintenance | 1 hr, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-12-04 15:07 | GoTo Connect - Issue dispatching call queues to agents | major | 22 mins | We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...read more |
| 2024-11-27 05:30 | [Scheduled] GoToMyPC - Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-23 12:15 | [Scheduled] GoToMyPC - Maintenance | maintenance | 0 second | The scheduled maintenance for GoToMyPC has been <b>cancelled.</b>The scheduled maintenance for GoToMyPC has been <b>cancelled.</b> |
| 2024-11-23 09:30 | GoToMyPC - Maintenance | none | 0 second | Nov 23, 09:30 UTCCompleted - The scheduled maintenance has been completed.Nov 23, 05:30 UTCIn progress - Schedule...read more |
| 2024-11-23 05:30 | [Scheduled] GoToMyPC - Maintenance | maintenance | 4 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-20 09:00 | GoTo Assist Corporate - Maintenance | none | 0 second | Nov 20, 09:00 UTCCompleted - The scheduled maintenance has been completed.Nov 20, 07:00 UTCIn progress - Schedule...read more |
| 2024-11-20 07:00 | [Scheduled] GoTo Assist Corporate - Maintenance | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-09 08:00 | GoTo Connect, GoTo Resolve, Rescue, Rescue Live Guide, Rescue Live Lens, Pro, Central, Hamachi, join... | none | 0 second | Nov 9, 08:00 UTCCompleted - The scheduled maintenance has been completed.Nov 9, 06:00 UTCIn progress - Schedule...read more |
| 2024-11-09 06:00 | [Scheduled] GoTo Connect, GoTo Resolve, Rescue, Rescue Live Guide, Rescue Live Lens, Pro, Central, H... | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-06 05:30 | [Scheduled] GoToMyPC - Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-11-05 02:30 | GoTo Connect - audio quality issues | none | 0 second | Nov 5, 02:30 UTCResolved - We have confirmed that our systems are operational. We will conduct an internal revie...read more |
| 2024-11-04 23:13 | GoTo Connect - audio quality issues | major | 3 hrs, 17 mins | We have confirmed that our systems are operational. We will conduct an internal review of this issue and make a...read more |
| 2024-11-04 16:08 | Rescue, Central/Pro, GoTo Assist v4 and v5 - Issue downloading binaries | none | 0 second | Nov 4, 16:08 UTCResolved - We have confirmed that the issue has been resolved and that all systems are 100% oper...read more |
| 2024-11-04 14:05 | Rescue, Central/Pro, GoTo Assist v4 and v5 - Issue downloading binaries | major | 2 hrs, 3 mins | We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...read more |
| 2024-10-22 09:00 | Rescue Maintenance - SAML Certificate Update 2024 | none | 0 second | Oct 22, 09:00 UTCCompleted - The scheduled maintenance has been completed.Oct 4, 10:36 UTCIn progress - Schedule...read more |
| 2024-10-19 21:07 | GoTo Connect and Grasshopper - Issues Messaging | none | 0 second | Oct 19, 21:07 UTCResolved - We have confirmed that the issue has been resolved and that all systems are 100% oper...read more |
| 2024-10-19 18:03 | GoTo Connect and Grasshopper - Issues Messaging | major | 3 hrs, 4 mins | We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an...read more |
| 2024-10-16 08:00 | GoToMyPC - Maintenance | none | 0 second | Oct 16, 08:00 UTCCompleted - The scheduled maintenance has been completed.Oct 16, 05:30 UTCIn progress - Schedule...read more |
| 2024-10-16 05:30 | [Scheduled] GoToMyPC - Maintenance | maintenance | 2 hrs, 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-10-15 01:13 | GoTo Connect - Application Issues | none | 0 second | Oct 15, 01:13 UTCResolved - Our engineering teams are confirming that the remediation efforts were successful and...read more |
| 2024-10-14 12:10 | GoTo Connect - Application Issues | major | 13 hrs, 3 mins | Our engineering teams are confirming that the remediation efforts were successful and that we should not be seein...read more |