Grafana Labs Status

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Current Status: Grafana Labs is UP

We checked the official Grafana Labs status page for updates 4 mins, 20 seconds ago.

Past Grafana Labs Incidents

Source: Official Grafana Labs status page
Start Time (UTC)Incident Deep LinkImpactDurationDescription
2024-12-17 12:08 Degraded performance of k6 Cloud Insights API
minor
1 hr, 46 mins

This incident has been resolved.This incident has been resolved.

2024-12-11 20:00 Degraded Performance in Loki
none
0 second

Today from 20:15-21:30 UTC a small sub-set of customers in the prod-us-east-0 region could see missing recording ...

2024-12-11 10:28 Availability issue for Grafana Cloud stacks in prod-eu-west-2 region.
major
1 hr, 21 mins

The incident has been resolved. The cause was one database server being under heavy CPU load - that caused databa...

2024-12-10 22:27 Some Queries Failing
major
3 hrs, 15 mins

This incident has been resolved.This incident has been resolved.

2024-12-10 14:54 Degraded performance of Rendering service for instances in us-east-0
minor
1 hr, 15 mins

The service has been restored.The service has been restored.

2024-12-04 18:24 Intermittent Availability Issues with Hosted Grafana in prod-eu-west-2
minor
3 hrs, 30 mins

A fix has been implemented and we are monitoring the results. All affected instances should now be online and fun...

2024-12-04 14:50 Intermittent Availability Issues with Hosted Grafana in prod-eu-west-2
minor
15 mins

A fix has been implemented and we are monitoring the results. All affected instances should now be online and fun...

2024-12-04 10:08 Intermittent Availability Issues with Hosted Grafana in prod-eu-west-2
minor
2 hrs, 32 mins

This incident has been resolved.This incident has been resolved.

2024-12-02 23:43 Grafana oncall error 500 and retrying tasks
minor
47 mins

This incident has been resolved.This incident has been resolved.

2024-12-02 22:20 k6 cloud test data processing issues
major
2 hrs, 22 mins

This incident has been resolved.This incident has been resolved.

2024-11-29 15:00 Metric processing lag in Grafana Cloud k6
major
3 hrs, 12 mins

This incident has been resolved.This incident has been resolved.

2024-11-22 15:18 Tempo Write Path Failing
major
2 hrs, 45 mins

This incident has been resolved.This incident has been resolved.

2024-11-22 15:00 PrivateLink Outage for Some Customers
none
0 second

We were made aware of an issue affecting a significant subset of PrivateLink customers not supporting HTTP/2. Thi...

2024-11-21 17:04 Support Ticket Portal Unavailable
critical
1 hr, 29 mins

This incident has been resolved.This incident has been resolved.

2024-11-20 07:41 Severe degradation of certain tests
critical
3 hrs, 20 mins

This incident has been resolved.This incident has been resolved.

2024-11-19 21:45 k6 test data processing severely degraded
critical
34 mins

This incident has been resolved.This incident has been resolved.

2024-11-18 23:46 Issues with new stack creation
minor
2 hrs, 22 mins

This incident has been resolved.This incident has been resolved.

2024-11-18 16:01 Adaptive Metrics Degraded Performance
minor
6 hrs, 57 mins

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No f...

2024-11-18 13:30 Write path outage in us-central1 region
critical
0 second

Due to this bug reported in https://github.com/kubernetes/kubernetes/issues/127370, we were affected by an issue ...

2024-11-18 10:47 Grafana Cloud Portal Accessibility Issues
none
25 mins

This incident has been resolved.This incident has been resolved.

2024-11-15 12:21 Degraded dashboard performance due to the erroneous security policy
minor
5 hrs, 2 mins

Rollback has been completed as of 17:20 UTC. At this time, we are considering this issue resolved. No further upd...

2024-11-14 14:11 Tempo Ingestion Disruption
major
33 mins

This incident has been resolved.This incident has been resolved.

2024-11-13 16:58 k6 browser tests aborted by system
major
2 hrs, 14 mins

This incident has been resolved.This incident has been resolved.

2024-11-07 19:54 Grafana Cloud Prometheus - Unhealthy Ingesters
critical
9 mins

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No f...

2024-11-04 18:23 Confluent Cloud Latency and High Error Rates
major
15 hrs, 6 mins

Confluent Cloud has resolved the issue with their Metrics API, which was causing gaps in our metric data. As a re...

2024-10-30 11:11 New and recently unpaused/unarchived Grafana Cloud instances unable to start.
major
4 hrs, 17 mins

The incident has been resolved. We applied an update to all Grafana Cloud instances, which inadvertently restarte...

2024-10-29 21:28 Degraded read performance for Hosted Metrics prod-us-east-0 cluster.
minor
1 hr, 15 mins

At this time, we are considering this issue resolved since the read path has remained stable after the mitigation...

2024-10-28 21:05 Synthetic Monitoring Outage
major
0 second

On October 28, 2024, from 10:35 UTC to 11:25 UTC, our engineering team detected a major outage affecting Syntheti...

2024-10-28 17:00 [Scheduled] Database upgrade on snapshots.raintank.io instance
maintenance
33 mins

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-28 14:30 [Scheduled] Database upgrade on snapshots.raintank.io instance
maintenance
3 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-28 12:49 Grafana Cloud having a datasource with PDC enabled using localhost address are getting 403 status re...
major
25 hrs, 58 mins

The incident has been resolved.The incident has been resolved.

2024-10-25 13:00 [Scheduled] Synthetic Monitoring: Tokyo probe migration to AWS
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-24 08:00 [Scheduled] Synthetic monitoring probe upgrades: Amsterdam, Bangalore, New York, San Francisco
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-23 13:00 [Scheduled] Synthetic Monitoring: Frankfurt probe migration to AWS
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-23 08:00 [Scheduled] Synthetic monitoring probe upgrades: Atlanta, Dallas, Newark, Toronto
maintenance
2 hrs

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-22 14:30 [Scheduled] Synthetic Monitoring: Singapore probe migration to AWS
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-17 15:01 MS SQL Data source unavailable for production instances on Daily or Instant RRC
none
4 hrs, 20 mins

Engineering has released a fix and as of 19:20 UTC, customers should no longer experience any issues with the MS ...

2024-10-17 08:30 [Scheduled] k6: Infrastructure data migration
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-16 13:00 [Scheduled] Synthetic Monitoring: London probe migration to AWS
maintenance
1 hr, 10 mins

The migration of London to AWS is completeThe migration of London to AWS is complete

2024-10-15 15:30 [Scheduled] Synthetic Monitoring: Mumbai probe migration to AWS
maintenance
1 hr

The scheduled maintenance has been completed.The scheduled maintenance has been completed.

2024-10-12 11:16 Tempo Query Failures in AWS Clusters
none
58 mins

The fix has been rolled out and issue has been reoslved.The fix has been rolled out and issue has been reoslved.

2024-10-11 16:30 Degraded Reads in Loki
none
0 second

At approximately ~11:30 UTC some customers in the prod-us-east-0 region experienced either extremely slow Loki qu...

2024-10-11 13:15 Grafana OnCall degraded perfomance
minor
1 hr, 4 mins

This incident has been resolved.This incident has been resolved.

2024-10-11 13:00 [Scheduled] Synthetic Monitoring: Sydney probe migration to AWS
maintenance
3 hrs, 35 mins

The scheduled maintenance is complete.The scheduled maintenance is complete.

2024-10-07 20:03 k6: Operational issue
major
32 mins

This incident has been resolved.This incident has been resolved.

2024-10-02 21:58 Slow access to OnCall UI and delayed notifications for prod-us-central-0 cluster
minor
36 hrs, 21 mins

Engineering has released a fix and as of Thu Oct 3rd, around 23:00 UTC, customers should no longer experience del...

2024-10-02 03:24 Synthetic monitoring failures, London probe location
minor
11 hrs, 20 mins

This incident has been resolved.This incident has been resolved.

2024-10-01 19:45 Grafana Cloud Partial Outage
major
4 hrs, 18 mins

No further instances of this issue have been detected following our mitigation. Customers should no longer experi...

2024-09-28 15:30 Synthetic Monitoring: London and Mumbai probes temporary disruption of service
none
0 second

A transient stability issue in our infrastructure caused public probes to report MultiHTTP and Scripted checks as...

2024-09-27 05:13 Grafana Cloud Partial Outage
major
3 hrs, 54 mins

Between 0016Z and 0120Z and 0433Z and 0530Z a cloud networking component facilitating cross-region communication ...