Current Status: Groove is UP
We checked the official Groove status page for updates 3 mins, 39 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-12-02 12:33 | Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, send... | none | 0 second | Dec 2, 07:33 GMT-05:00Resolved - This incident has been resolved.Dec 2, 06:43 GMT-05:00Monitoring - A fix has b...read more |
| 2024-12-01 10:00 | Database maintenance | none | 0 second | Dec 1, 05:00 GMT-05:00Completed - The scheduled maintenance has been completed.Dec 1, 04:30 GMT-05:00In progres...read more |
| 2024-11-29 13:39 | Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, send... | none | 0 second | Nov 29, 08:39 GMT-05:00Resolved - This incident has been resolved.Nov 29, 07:56 GMT-05:00Monitoring - A fix has b...read more |
| 2024-11-25 13:36 | Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, send... | none | 0 second | Nov 25, 08:36 GMT-05:00Resolved - We've identified and corrected a rogue process putting elevated load on the sea...read more |
| 2024-11-03 08:00 | Database Maintenance | none | 0 second | Nov 3, 03:00 GMT-05:00Completed - The scheduled maintenance has been completed.Nov 3, 02:00 GMT-05:00In progres...read more |
| 2024-10-27 07:00 | Database Maintenance | none | 0 second | Oct 27, 02:00 GMT-05:00Completed - The scheduled maintenance has been completed.Oct 27, 01:00 GMT-05:00In progres...read more |
| 2024-10-20 08:00 | Database maintenance | none | 0 second | Oct 20, 03:00 GMT-05:00Completed - The scheduled maintenance has been completed.Oct 20, 01:00 GMT-05:00In progres...read more |
| 2024-09-26 10:31 | Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates) | none | 0 second | Sep 26, 05:31 GMT-05:00Resolved - This incident has been resolved.Sep 26, 04:09 GMT-05:00Monitoring - A fix has b...read more |
| 2024-09-16 14:34 | Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates) | none | 0 second | Sep 16, 09:34 GMT-05:00Resolved - This incident has been resolved.Sep 16, 09:02 GMT-05:00Monitoring - We are cont...read more |
| 2024-09-11 04:41 | Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates) | none | 0 second | Sep 10, 23:41 GMT-05:00Resolved - This incident has been resolved.Sep 10, 10:05 GMT-05:00Update - We are continui...read more |
| 2024-07-28 14:00 | Status Update: Planned Maintenance on Live Chat Service | none | 0 second | Jul 28, 09:00 GMT-05:00Completed - The scheduled maintenance has been completed.Jul 28, 05:00 GMT-05:00In progres...read more |
| 2024-06-20 18:05 | Live Chat delayed messages | none | 0 second | Jun 20, 13:05 GMT-05:00Resolved - We have successfully deployed a fix for the issue causing delays in some live c...read more |
| 2024-06-20 03:40 | Live chat delays | none | 0 second | Jun 19, 22:40 GMT-05:00Resolved - We have successfully deployed a fix for the issue causing delays in some live c...read more |
| 2024-05-14 12:30 | Service outage | none | 0 second | May 14, 07:30 GMT-05:00Resolved - An issue with one of Groove's database hosting providers caused a portion of Gr...read more |
| 2024-02-27 18:03 | Attachment issue - between 12:10 UTC and 4:10 UTC | none | 0 second | Feb 27, 13:03 GMT-05:00Resolved - One of our upstream providers experienced an issue that corrupted some attachme...read more |
| 2024-01-12 15:39 | New slack connections restricted | none | 0 second | Jan 12, 10:39 GMT-05:00Resolved - This incident has been resolved. Slack has re-approved our integration.Dec 5, ...read more |
| 2023-09-13 09:00 | Meta Outage - affecting Instagram and Messenger connectivity | none | 0 second | Sep 13, 04:00 GMT-05:00Resolved - Meta (Facebook Messenger and Instagram) currently have an outage affecting API ...read more |
| 2023-09-06 14:59 | Degraded service on Groove inbox (delay on incoming tickets, logging in, live chat, ticket updates) | none | 0 second | Sep 6, 09:59 GMT-05:00Resolved - Full service has resumed.Sep 6, 09:41 GMT-05:00Investigating - Users may see d...read more |
| 2023-07-03 15:28 | Meta Messenger API Outage | none | 0 second | Jul 3, 10:28 GMT-05:00Resolved - Meta has resolved the incident on their end. We are continuing to monitor any i...read more |
| 2023-02-14 11:04 | [Outage] Groove Web App Unavailable | none | 0 second | Feb 14, 06:04 GMT-05:00Resolved - This incident has been resolved.Feb 14, 06:00 GMT-05:00Investigating - We are c...read more |
| 2023-02-13 23:15 | [Outage] Delays with processing outbound emails | none | 0 second | Feb 13, 18:15 GMT-05:00Resolved - This incident has been resolved. Our email delivery partner inadvertently flagg...read more |
| 2023-02-05 05:43 | Database maintenance | none | 0 second | Feb 5, 00:43 GMT-05:00Completed - The scheduled maintenance has been completed.Feb 4, 23:40 GMT-05:00Scheduled ...read more |
| 2023-02-01 12:50 | Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates) | none | 0 second | Feb 1, 07:50 GMT-05:00Resolved - This incident has been resolved.Feb 1, 04:31 GMT-05:00Update - We are continui...read more |
| 2022-08-22 21:12 | Knowledge base display / slow loading issue | none | 0 second | Aug 22, 16:12 GMT-05:00Resolved - This incident has been resolved.Aug 22, 14:17 GMT-05:00Monitoring - A fix has b...read more |
| 2022-03-26 09:58 | Database maintenance scheduled for Saturday, March 26 | none | 0 second | Mar 26, 04:58 GMT-05:00Completed - The scheduled maintenance has been completed.Mar 26, 04:58 GMT-05:00Update - W...read more |
| 2021-12-22 07:48 | Connectivity issues | critical | 2 hrs, 37 mins | We have completed the fix and the incident is resolved.We have completed the fix and the incident is resolved. |
| 2021-09-04 11:42 | [Scheduled] Planned Maintenance | maintenance | 12 mins | The scheduled maintenance is now complete.The scheduled maintenance is now complete. |
| 2021-08-27 03:32 | Service Outage | critical | 12 hrs, 12 mins | This incident has been resolved.This incident has been resolved. |
| 2021-08-14 03:01 | [Scheduled] Database Maintenance | maintenance | 21 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-06-04 14:16 | Service slowdown | minor | 2 hrs, 17 mins | This incident has been resolved.This incident has been resolved. |
| 2021-05-22 03:00 | [Scheduled] Database maintenance | maintenance | 1 hr, 14 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-05-19 09:12 | Groove slow to load in app and mobile. | minor | 17 mins | This incident has been resolved.This incident has been resolved. |
| 2021-05-15 03:00 | [Scheduled] Database Maintenance | maintenance | 2 hrs, 21 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-05-10 03:33 | Groove connectivity issues | major | 11 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-22 07:10 | Groove connectivity issues | major | 58 mins | This incident has been resolved.This incident has been resolved. |
| 2021-03-10 19:15 | DNS outage causing Groove outage | major | 1 hr, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2021-01-23 05:00 | [Scheduled] Database Maintenance | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-12-14 07:59 | Email receive/send issues related to Google Outage | major | 59 mins | This incident has been resolved.This incident has been resolved. |
| 2020-07-25 03:31 | [Scheduled] Database Maintenance | maintenance | 11 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-07-06 16:20 | Gmail connectivity issue | minor | 53 mins | This incident has been resolved.This incident has been resolved. |
| 2020-05-30 06:25 | Connectivity issue | none | 2 hrs, 35 mins | This incident has been resolved.This incident has been resolved. |
| 2020-04-02 17:27 | Email processing delayed | minor | 39 mins | This incident has been resolved.This incident has been resolved. |
| 2020-03-23 06:05 | Server overload | none | 1 hr, 42 mins | This incident has been resolved.This incident has been resolved. |
| 2020-03-13 15:59 | Outage with our upstream provider | major | 7 mins | This incident has been resolved.This incident has been resolved. |
| 2020-02-08 03:45 | [Scheduled] Database maintenance | maintenance | 23 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2019-12-04 11:31 | Partially degraded performance | minor | 57 mins | This incident has been resolved.This incident has been resolved. |
| 2019-11-26 16:58 | Intermittent outages on Groove Inbox & Knowledge base products | major | 8 mins | This incident has been resolved.This incident has been resolved. |
| 2019-11-18 18:12 | Inbox Authorization Issue | major | 6 mins | This incident has been resolved.This incident has been resolved. |
| 2019-09-29 21:48 | Blog down | critical | 25 mins | This incident has been resolved.This incident has been resolved. |
| 2019-09-03 09:11 | Slow app performance | major | 2 hrs, 45 mins | This incident has been resolved.This incident has been resolved. |