Current Status: hCaptcha is UP
We checked the official hCaptcha status page for updates 3 mins, 55 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-11 11:58 | Inbound support email deliverability issues | none | 0 second | Due to an issue at an upstream mail gateway, some inbound support emails may have been delayed or rejected earlie...read more |
| 2025-02-19 22:49 | Upstream CDN issues causing increased JS SDK load error rates | minor | 1 hr, 32 mins | This incident has been resolved. As a reminder, please confirm that you are loading the JS SDK only via the reco...read more |
| 2024-10-30 19:39 | [Scheduled] Analytics Service Under Maintenance: Dashboard Stats Error Rates May Increase | maintenance | 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-20 19:58 | Elevated P99 latency on some requests | none | 25 mins | P99 latency has returned to norm as of 20:05 UTC.P99 latency has returned to norm as of 20:05 UTC. |
| 2024-06-03 14:11 | [Scheduled] Analytics service under maintenance (Enterprise) | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-06-03 00:44 | [Scheduled] Analytics service under maintenance (Enterprise) | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-03-22 03:30 | China region endpoints: elevated error rates | minor | 0 second | At Mar 22 01:21:56 2024 GMT, some users of dedicated mainland China region endpoints experienced an expired certi...read more |
| 2024-03-15 04:00 | Reminder: Please ensure your server's root CA certificates are up to date | none | 0 second | hCaptcha APIs use several SSL certificate authorities, maintaining both primary and backup certificates; our CAA ...read more |
| 2024-01-19 16:56 | [Scheduled] Updates to SAML Authentication for Enterprise Customers | maintenance | 0 second | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-09-12 23:00 | Elevated scores for some traffic | minor | 0 second | Some sites consuming hCaptcha risk scores briefly experienced an elevated score distribution, affecting approxima...read more |
| 2023-06-16 18:50 | Dashboard under maintenance | maintenance | 5 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-20 22:56 | [Scheduled] Scheduled maintenance to accounts services | maintenance | 34 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-04-29 18:00 | [Scheduled] Scheduled maintenance to accounts services | maintenance | 4 hrs, 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-04 17:01 | [Scheduled] Dashboard drill-down metrics upgrade in progress (Enterprise) | maintenance | 1 hr | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-12-19 19:30 | Elevated error rates on token verification | minor | 0 second | Token verification endpoint error rates increased for several minutes on approximately 0.1% of sites during a tok...read more |
| 2022-12-18 05:00 | Elevated error rates for some mainland China users | minor | 0 second | Error rates for some users located in mainland China and using dedicated regional routing endpoints were elevated...read more |
| 2022-11-20 05:00 | Certificate issue on some China endpoints | minor | 0 second | Due to an upstream caching issue, some endpoints for mainland China users failed to update during certificate rot...read more |
| 2022-11-12 17:30 | Elevated challenge rate on some sites | none | 0 second | Challenge rates were briefly elevated for some traffic segments, with a duration of between 0 and 20 minutes depe...read more |
| 2022-11-08 08:30 | Challenge images failed to load for some WAF customer sites | minor | 0 second | A behavior change in an upstream deployment workflow caused some paths related to WAF customers' asset host paths...read more |
| 2022-08-23 12:34 | Elevated challenge rate for some users | minor | 58 mins | This incident has been resolved.This incident has been resolved. |
| 2022-06-24 15:05 | Dashboard login services under maintenance | minor | 52 mins | This incident has been resolved.This incident has been resolved. |
| 2022-04-22 16:48 | Dashboard SSO logins under maintenance | minor | 9 mins | Maintenance is now complete.Maintenance is now complete. |
| 2021-12-16 20:11 | Elevated error rates | minor | 0 second | From 12:11 PM PT through 12:42 PM PT, users in some regions experienced elevated error rates and timeouts due to ...read more |
| 2021-08-30 23:30 | Asset redirection, Elevated error rates on some image URIs | none | 0 second | Users in some regions briefly experienced asset redirection leading to "too many redirect" messages or 500 errors...read more |
| 2021-06-16 23:07 | Dashboard under maintenance | critical | 3 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2021-05-21 19:10 | Dashboard under maintenance | none | 0 second | Free user accounts in some regions experienced elevated error rates on login while maintenance was performed.Free user accounts in some regions experienced elevated error rates on login while maintenance was performed. |
| 2021-05-19 23:25 | New account creation error rates may increase during dashboard maintenance | minor | 9 mins | This incident has been resolved.This incident has been resolved. |
| 2021-05-05 20:25 | Elevated error rates on new signups | minor | 7 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-22 06:19 | Dashboard under maintenance | minor | 52 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-15 17:01 | Dashboard under maintenance | minor | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-01 21:57 | Dashboard under maintenance | minor | 35 mins | This incident has been resolved.This incident has been resolved. |
| 2021-03-30 23:42 | Elevated error rates on some requests in Brazil | minor | 1 hr, 31 mins | This incident has been resolved.This incident has been resolved. |
| 2021-02-27 21:46 | Dashboard under maintenance | minor | 4 mins | This incident has been resolved.This incident has been resolved. |
| 2021-01-21 05:00 | Elevated latencies on some requests | minor | 0 second | Latencies (but not error rates) increased on requests in some regions, primarily on free accounts.Latencies (but not error rates) increased on requests in some regions, primarily on free accounts. |
| 2021-01-19 21:30 | Elevated error rates on siteverify | minor | 0 second | Approximately 0.009% of requests to siteverify with some challenge modes received an `invalid-passcode` response,...read more |
| 2020-12-23 04:59 | Dashboard under maintenance | minor | 42 mins | This incident has been resolved.This incident has been resolved. |
| 2020-12-17 21:35 | Dashboard updates may take longer than usual | minor | 2 hrs, 49 mins | This incident has been resolved.This incident has been resolved. |
| 2020-09-15 18:06 | Dashboard under maintenance | minor | 7 mins | This incident has been resolved.This incident has been resolved. |
| 2020-09-13 02:37 | Sitekey creation temporarily paused for free users during dashboard maintenance | none | 7 mins | This incident has been resolved.This incident has been resolved. |
| 2020-09-10 01:38 | [Scheduled] Database migration | maintenance | 10 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-09-02 22:20 | Dashboard under maintenance | maintenance | 1 min | This incident has been resolved.This incident has been resolved. |
| 2020-08-22 02:04 | Dashboard under maintenance | maintenance | 6 mins | This incident has been resolved.This incident has been resolved. |
| 2020-07-01 15:02 | Sitekey settings changes slow to update | minor | 2 hrs, 6 mins | This incident has been resolved.This incident has been resolved. |
| 2020-06-08 20:00 | Some files served with missing content-type for some users | minor | 0 second | ~0.1% of users received pre-compressed files without an appropriate content-type header for several minutes, caus...read more |
| 2020-05-22 21:40 | Sitekey config changes and stats updating slower than usual | minor | 3 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2020-05-21 15:17 | Dashboard under maintenance | major | 1 hr, 29 mins | This incident has been resolved.This incident has been resolved. |
| 2020-05-15 13:20 | Dashboard under maintenance | none | 18 mins | This incident has been resolved.This incident has been resolved. |
| 2020-05-05 19:00 | EU region: siteverify slow for some Free/Publisher sites | minor | 0 second | ~0.13% of verification traffic to free sites saw increased latency and error rates for several minutes as our EU ...read more |
| 2020-04-24 15:57 | Signups paused | minor | 49 mins | This incident has been resolved.This incident has been resolved. |
| 2020-04-23 17:00 | [Scheduled] Database upgrade | maintenance | 30 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |