Current Status: Height is UP
We checked the official Height status page for updates 4 mins, 15 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-09-09 16:01 | Degraded real-time performance | minor | 27 mins | This incident has been identified and resolved. Height is now back up and fully operational.This incident has been identified and resolved. Height is now back up and fully operational. |
| 2024-07-21 20:00 | [Scheduled] Database maintenance | maintenance | 1 hr, 7 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-07-16 07:00 | [Scheduled] Database maintenance | maintenance | 5 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-05-19 20:00 | Height is performing routine maintenance | minor | 40 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-19 20:00 | [Scheduled] Height is performing routine maintenance | maintenance | 15 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-04-15 18:26 | Degraded performance | minor | 3 mins | This incident has been identified as temporary downtime due to schema migration and is now resolved. Height is ba...read more |
| 2024-03-26 14:55 | Service interruption | major | 0 second | Height was unavailable between 10:43 AM EST - 10:49 AM EST. The problem has been fixed and service fully restored...read more |
| 2024-02-27 21:09 | Degraded performance | major | 18 mins | This incident has been identified and resolved. Height is now fully operational.This incident has been identified and resolved. Height is now fully operational. |
| 2024-02-05 17:04 | Elevated latency | minor | 13 mins | This incident has been identified and resolved. Height is now back up and fully operational.This incident has been identified and resolved. Height is now back up and fully operational. |
| 2023-11-12 15:00 | [Scheduled] Database maintenance | maintenance | 47 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-10-06 22:27 | Some customers are not able to access Height | major | 10 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-22 14:12 | Reloading client fails | critical | 0 second | Clients would be stuck on loading when reloaded.Clients would be stuck on loading when reloaded. |
| 2023-07-07 21:23 | Height Copilot is down | minor | 4 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-07 16:52 | Issues connecting to real-time servers | none | 54 mins | This incident has been identified and resolved. Height is fully operational again.This incident has been identified and resolved. Height is fully operational again. |
| 2023-04-11 18:45 | Elevated latency | minor | 1 hr, 8 mins | This incident has been identified and resolved. Height is now back up and fully operational.This incident has been identified and resolved. Height is now back up and fully operational. |
| 2023-03-15 18:22 | Full text search is down | major | 12 mins | Issue has been resolved and full-text search is again fully functionalIssue has been resolved and full-text search is again fully functional |
| 2023-02-15 17:39 | Some customers are not able to access Height | major | 6 mins | Height was down for about 4 minutes starting at 12:38 PM EDT. We have identified the problem and it is now resolv...read more |
| 2023-02-15 11:00 | Real-time messages and tasks was delayed | none | 0 second | Notifications, messages, and tasks weren't appearing in real-time between 11:00am and 5:30pm UTCNotifications, messages, and tasks weren't appearing in real-time between 11:00am and 5:30pm UTC |
| 2023-01-30 00:26 | [Scheduled] Cluster upgrade | maintenance | 1 min | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2023-01-24 21:30 | Service interruption | none | 0 second | Tasks created between 4:30PM and 4:50PM EST were not successfully saved. This issue has been resolved and new tas...read more |
| 2022-12-08 00:17 | Height may be unavailable | critical | 6 mins | This incident has been identified and resolved. Height is now back up and fully operational. Apologies for the di...read more |
| 2022-12-03 17:00 | [Scheduled] Cluster upgrade | maintenance | 2 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2022-11-17 13:00 | Degraded performance | minor | 23 hrs, 59 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-05 17:49 | Maintenance / Height is down | maintenance | 24 mins | This incident has been resolved.This incident has been resolved. |
| 2022-11-03 14:18 | Some users are having issues loading Inbox | minor | 2 hrs, 37 mins | This incident has been resolved and Height is fully functional again. Our sincere apologies for the disruption!This incident has been resolved and Height is fully functional again. Our sincere apologies for the disruption! |
| 2022-10-13 21:58 | Some customers are not able to access Height | major | 26 mins | This incident has been identified and resolved. Height is now back up and fully operational.This incident has been identified and resolved. Height is now back up and fully operational. |
| 2022-05-31 20:54 | Service latency | minor | 23 mins | We've identified the root issue and deployed a fix. All delayed notifications, emails, and integration actions sh...read more |
| 2022-04-05 21:27 | Most customers are not able to access Height | critical | 12 mins | Height's service was degraded for about 13 minutes starting at 5:21PM EDT. We have identified the problem and it ...read more |
| 2022-03-07 15:11 | Reduced performance | minor | 2 hrs, 48 mins | This incident is now resolved.This incident is now resolved. |
| 2022-01-21 22:30 | Height may be unavailable | major | 4 mins | Height was unavailable for some users for about 4 minutes starting at 5:26PM EDT. We have identified the problem ...read more |
| 2021-11-16 17:52 | Height may be unavailable | critical | 6 mins | This incident has been identified as a Google Cloud Platform issue that they have fixed. Our outage issues are co...read more |
| 2021-10-08 19:31 | Inbox notifications service interruption | none | 5 mins | This incident has been resolved. Height notifications are now fully operational again.This incident has been resolved. Height notifications are now fully operational again. |
| 2021-07-06 18:22 | Google Chrome browser causing Offline issues | none | 7 hrs, 43 mins | This incident has been resolved.This incident has been resolved. |
| 2021-04-07 21:36 | Elevated latency | minor | 16 mins | This incident is resolved.This incident is resolved. |
| 2020-12-14 12:00 | Unable to login using Google | none | 0 second | Users using Google to authenticate couldn't load Height.Users using Google to authenticate couldn't load Height. |
| 2020-12-13 16:00 | [Scheduled] Database maintenance | maintenance | 5 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2020-11-13 16:56 | Height is experiencing an outage | critical | 2 hrs, 9 mins | We’ve resolved the issue and Height is now back up & fully operational. We sincerely apologize for the disruption...read more |
| 2020-11-04 20:30 | Degraded performance | minor | 0 second | Some users experienced significantly degraded performance across the app, with elevated error rates and response ...read more |