Current Status: HelpDesk is UP
We checked the official HelpDesk status page for updates 5 mins, 3 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-01-30 21:31 | HelpDesk - problem with delivering emails | none | 0 second | Jan 30, 22:31 CETResolved - This incident has been resolved.Jan 30, 22:29 CETMonitoring - A fix has been implemen...read more |
| 2025-01-29 10:02 | HelpDesk agent application - delay in loading times | none | 0 second | Jan 29, 11:02 CETResolved - This incident has been resolved.Jan 29, 10:57 CETMonitoring - A fix has been implemen...read more |
| 2024-11-13 16:22 | Outbound messages delayed | none | 0 second | Nov 13, 17:22 CETResolved - This incident has been resolved.Nov 13, 09:42 CETInvestigating - We are currently inv...read more |
| 2024-08-30 11:18 | Delay in app loading time | none | 0 second | Aug 30, 13:18 CESTResolved - This incident has been resolved.Aug 30, 11:33 CESTMonitoring - The issue has been id...read more |
| 2024-08-23 13:50 | Delay in app loading time | none | 0 second | Aug 23, 15:50 CESTResolved - This incident has been resolved.Aug 23, 15:47 CESTMonitoring - A fix has been implem...read more |
| 2024-08-09 07:00 | Agent app issue | none | 0 second | Aug 9, 09:00 CESTResolved - This incident has been resolved.Aug 9, 08:27 CESTMonitoring - A fix has been implem...read more |
| 2024-08-08 21:29 | Agent app issue | none | 0 second | Aug 8, 23:29 CESTResolved - This incident has been resolved.Aug 8, 22:01 CESTMonitoring - A fix has been implem...read more |
| 2024-07-14 02:15 | Issues with actions within the application | none | 0 second | Jul 14, 04:15 CESTResolved - This incident has been resolved.Jul 14, 03:55 CESTMonitoring - A fix has been implem...read more |
| 2024-07-13 09:30 | HelpDesk services maintenance | none | 0 second | Jul 13, 11:30 CESTCompleted - The scheduled maintenance has been completed.Jul 13, 09:30 CESTIn progress - Schedu...read more |
| 2024-07-02 15:27 | Issues with accessing application | none | 0 second | Jul 2, 17:27 CESTResolved - This incident has been resolved.Jul 2, 17:01 CESTMonitoring - A fix has been implem...read more |
| 2024-04-29 18:27 | We experienced a temporary problem with sending tickets that was resolved | none | 0 second | Apr 29, 20:27 CESTResolved - All of your tickets were delivered, but some might have experienced a delay. The iss...read more |
| 2024-02-28 15:18 | Issue with rating links | none | 0 second | Feb 28, 16:18 CETResolved - For approximately 24 hours, we experienced a link failure that prevented us from coll...read more |
| 2023-12-11 15:41 | Issues with processing ticket counters | none | 0 second | Dec 11, 16:41 CETResolved - This incident has been resolved.Dec 11, 15:20 CETMonitoring - A fix has been implemen...read more |
| 2023-07-04 07:00 | Issues with priority changes | none | 0 second | Jul 4, 09:00 CESTResolved - We noticed an issue when using the ticket search feature, causing the priority of so...read more |
| 2023-03-13 11:37 | Issues with accessing application | none | 0 second | Mar 13, 12:37 CETResolved - This incident has been resolved.Mar 13, 10:57 CETMonitoring - A fix has been implemen...read more |
| 2023-02-06 17:00 | Issues with messages delivery | none | 0 second | Feb 6, 18:00 CETResolved - We noticed some issues with messages delivery; after investigation, we've seen an abn...read more |
| 2022-04-22 14:55 | Unavailability of the HelpDesk Agent Application | none | 0 second | Apr 22, 16:55 CESTResolved - This incident has been resolvedApr 22, 16:20 CESTMonitoring - Fix has been implement...read more |
| 2021-08-12 20:00 | HelpDesk unavailability | none | 0 second | Aug 12, 22:00 CESTResolved - This incident has been resolvedAug 12, 21:32 CESTMonitoring - The issue has been res...read more |
| 2021-07-22 17:15 | Impaired access to HelpDesk application | none | 0 second | Jul 22, 19:15 CESTResolved - This incident has been mitigated. HelpDesk services are back fully operationalJul 22...read more |
| 2021-05-30 15:00 | HelpDesk users database maintenance | none | 0 second | May 30, 17:00 CESTCompleted - The scheduled maintenance has been completed.May 30, 09:01 CESTIn progress - Schedu...read more |
| 2021-05-20 07:51 | Application login issue | none | 0 second | May 20, 09:51 CESTResolved - This incident has been resolved.May 20, 09:39 CESTMonitoring - A fix has been implem...read more |
| 2021-04-10 19:30 | Scheduled maintenance | none | 0 second | Apr 10, 21:30 CESTCompleted - The scheduled maintenance has been completed.Apr 10, 21:01 CESTIn progress - Schedu...read more |
| 2021-03-14 06:00 | HelpDesk services maintenance | none | 0 second | Mar 14, 07:00 CETCompleted - The scheduled maintenance has been completed.Mar 14, 06:00 CETIn progress - Schedule...read more |
| 2021-03-02 19:17 | Issue with accessing application | none | 0 second | Mar 2, 20:17 CETResolved - This incident has been resolved.Mar 2, 19:35 CETMonitoring - A fix has been implemen...read more |