Current Status: Highspot is UP
We checked the official Highspot status page for updates 3 mins, 33 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2025-03-19 15:03 | Degraded Search Performance in Highspot | minor | 17 mins | We have deployed a fix for the degraded performance issue impacting Search in Highspot. This is now fully resolv...read more |
| 2025-02-26 09:12 | Degraded performance in the Engagement Center | minor | 40 mins | We have deployed a fix for the degraded performance issue impacting the Engagement Center. This is now fully res...read more |
| 2025-02-13 15:12 | Degraded performance in Highspot | minor | 28 mins | The Engineering Team identified and resolved a DNS issue. All Highspot systems are back to normal.The Engineering Team identified and resolved a DNS issue. All Highspot systems are back to normal. |
| 2025-01-24 10:49 | Degraded performance in the AMERICAS1 & AMERICAS2 Data Centers | minor | 3 hrs, 50 mins | The Engineering Team has deployed a fix for the performance issues in the AMERICAS1 & AMERICAS2 Data Centers. Pe...read more |
| 2025-01-21 17:05 | Login issues across multiple Data Centers | major | 2 hrs, 2 mins | The Engineering Team deployed a fix for the intermittent login issues. This issue is now fully resolved.The Engineering Team deployed a fix for the intermittent login issues. This issue is now fully resolved. |
| 2025-01-17 08:19 | Training and Coaching Issue on All Data Centers | minor | 2 hrs, 3 mins | The issue related to Training and Coaching has now been resolved.The issue related to Training and Coaching has now been resolved. |
| 2024-11-06 12:04 | Highspot Marketplace Currently Unavailable | none | 37 mins | The Highspot Marketplace is back up & available.The Highspot Marketplace is back up & available. |
| 2024-10-17 11:31 | Analytics Data in AMERICAS2 Data Center Delayed | minor | 10 hrs, 14 mins | The analytics data delay in AMERICAS2 Data Center has been fully resolved, and all data is now up to dateThe analytics data delay in AMERICAS2 Data Center has been fully resolved, and all data is now up to date |
| 2024-10-16 21:31 | Notification Emails Event | none | 35 hrs, 56 mins | This incident has been resolved.This incident has been resolved. |
| 2024-09-11 10:27 | SCORM files intermittently failing to load | minor | 3 hrs, 31 mins | The Engineering Team has deployed a fix for the intermittent SCORM file issue. All SCORM files should load corre...read more |
| 2024-09-03 23:37 | Degraded performance in Lesson Answers Analytics | major | 14 hrs, 46 mins | This incident has been resolved, all data has been processed & all Analytics reports are up to date.This incident has been resolved, all data has been processed & all Analytics reports are up to date. |
| 2024-07-26 02:52 | Degraded Performance sharing external content | minor | 5 hrs, 33 mins | The issue related to being able to email a pitch via an email plug-in/extension, has now been resolved.The issue related to being able to email a pitch via an email plug-in/extension, has now been resolved. |
| 2024-06-26 14:14 | Degraded performance in the AMERICAS2 Data Center | minor | 2 hrs, 19 mins | Our Engineering team has resolved the issue. Performance on AMERICAS2 Data Center is back to normal.Our Engineering team has resolved the issue. Performance on AMERICAS2 Data Center is back to normal. |
| 2024-06-13 07:03 | Degraded Performance in AMERICA2 (SU2) | none | 1 hr | We have deployed a fix for the Dizzy Server / Degradated Performance. All functionality is fully restored.We have deployed a fix for the Dizzy Server / Degradated Performance. All functionality is fully restored. |
| 2024-06-12 11:55 | Error being returned when creating new Smartpages from Template | minor | 6 hrs, 7 mins | We have deployed a fix for the error related to new Smartpage creation. All functionality is fully restored.We have deployed a fix for the error related to new Smartpage creation. All functionality is fully restored. |
| 2024-05-09 14:42 | Content Processing Delayed in AMERICAS2 | minor | 1 hr, 47 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-03 21:34 | AMERICAS1 Engagement & Analytics Data Staleness | minor | 21 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-04-23 07:52 | Content Processing Delays & Performance Degradation in AMERICAS1, AMERICAS2, and EMEA1 Data Centers | minor | 2 hrs, 5 mins | The Engineering Team has identified the root of the performance degradation issues and instituted a fix. This in...read more |
| 2024-02-26 10:43 | Digital Sales Room/Pitches Issue in Engagement tab | major | 3 hrs, 17 mins | This incident has been resolved. Pitches & Digital Rooms are flowing into the Engagement tab. The data sync wil...read more |
| 2024-02-08 04:53 | Pitch Issue in EMEA1 | major | 41 mins | The issue related to Pitch in our EMEA1 Data Center has now been resolved. Users were unable to access the Engage...read more |
| 2024-01-24 08:28 | Performance Degradation in AMERICAS2 Data Center | minor | 8 hrs, 56 mins | There have been no further reports of performance degradation in AMERICAS2 Data Center. All Highspot functionali...read more |
| 2024-01-23 08:33 | Performance Degradation in AMERICAS2 Data Center | minor | 4 hrs, 13 mins | There have been no more reports of performance degradation in AMERICAS2 Data Center. All Highspot functionality ...read more |
| 2024-01-22 08:52 | Performance Degradation in AMERICAS2 Data Center | minor | 6 hrs, 34 mins | There have been no more reports of performance degradation in AMERICAS2 Data Center. All Highspot functionality ...read more |
| 2024-01-17 11:59 | Performance Degradation in AMERICAS2 Data Center | minor | 2 hrs, 23 mins | The Engineering Team has deployed a fix for any performance degradation issues occurring in AMERICAS2 Data Center...read more |
| 2024-01-16 08:11 | Reports of "Server Dizzy" Errors in AMERICAS2 Data Center | minor | 1 hr, 14 mins | This incident has been resolved. End-users should no longer be running into performance degradation issues in ou...read more |
| 2024-01-08 18:02 | Reports of "Server Dizzy" Errors | minor | 50 mins | We have resolved reports of "Server Dizzy" errors when accessing Highspot.We have resolved reports of "Server Dizzy" errors when accessing Highspot. |
| 2023-12-04 19:00 | Performance Degradation in AMERICAS2 Data Center | major | 17 mins | The Engineering Team has deployed a fix for any performance degradation issues occurring in AMERICAS2 Data Center...read more |
| 2023-11-30 09:01 | Performance Degradation in AMERICAS1 Data Center | major | 45 mins | The Engineering Team has deployed a fix for any performance degradation issues occurring in AMERICAS1 Data Center...read more |
| 2023-11-08 07:33 | Performance and Authentication Issues | major | 2 hrs, 49 mins | This incident has been resolved. End-users should no longer be running into anymore performance degradation issu...read more |
| 2023-11-06 09:11 | Content Processing Delays in AMERICAS1 Data Center | minor | 1 hr, 19 mins | This incident has been resolved, there are no longer any content processing delays in AMERICAS1 Data Center.This incident has been resolved, there are no longer any content processing delays in AMERICAS1 Data Center. |
| 2023-10-24 08:58 | Reports of "Server Dizzy" Errors in AMERICAS1 Data Center | minor | 51 mins | We have resolved reports of "Server Dizzy" errors when searching in Highspot.We have resolved reports of "Server Dizzy" errors when searching in Highspot. |
| 2023-10-05 09:00 | Content provider accounts disconnecting | critical | 6 hrs, 36 mins | This incident has been resolved & all content providers are operational.This incident has been resolved & all content providers are operational. |
| 2023-08-29 09:14 | Degraded functionality for Pitch Scorecards | minor | 12 mins | This incident has been resolved.This incident has been resolved. |
| 2023-08-01 06:44 | Performance Degradation in AMERICAS2 Data Center | major | 58 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-15 13:56 | Users encounter error when editing content using Word Online, Excel Online and PowerPoint Online | minor | 46 hrs, 4 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-13 07:45 | Degraded Performance in AMERICAS1 & AMERICAS2 Data Center | none | 9 hrs, 11 mins | This incident has been resolved.This incident has been resolved. |
| 2023-07-11 10:58 | Login & Performance Degradation in Americas1 & Americas2 | none | 2 hrs, 33 mins | This incident has been resolved.This incident has been resolved. |
| 2023-05-23 09:04 | Content processing delayed in AMERICAS1 | major | 1 hr, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2023-04-28 08:02 | Degraded Performance in AMERICAS2 | major | 3 hrs, 20 mins | The performance degradation related to our AMERICAS2 Data Center has now been resolved. All customers in this Da...read more |
| 2023-03-17 09:35 | Salesforce Linking Issue with Highspot Accounts | major | 3 hrs, 20 mins | Authentication updates done as part of release caused an issue with Salesforce account linking. In order to resol...read more |
| 2022-10-07 06:00 | Services offline in EMEA1 | critical | 0 second | We are actively monitoring all components to ensure a full service recovery for all users. We will update again w...read more |
| 2022-01-22 20:00 | [Scheduled] Scheduled Maintenance | maintenance | 2 hrs, 49 mins | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2021-12-07 13:02 | Video Processing Issue in AMERICAS Data Centers | minor | 3 hrs, 39 mins | This incident is resolved.This incident is resolved. |
| 2021-07-26 12:41 | Services offline in AMERICAS1 | critical | 9 mins | This incident has been resolved.This incident has been resolved. |
| 2021-05-18 10:30 | Content Issue in all data centers | major | 24 hrs, 10 mins | Customers using a specific third-party software application have encountered content-related issues with Highspot...read more |
| 2021-03-30 13:55 | Email Pitching Issue in AMERICAS1 | major | 3 hrs | This incident has been resolved.This incident has been resolved. |
| 2021-03-26 13:10 | Keynote Processing Issue in AMERICAS1 | minor | 3 hrs, 47 mins | This incident has been resolved.This incident has been resolved. |