Current Status: Hunter Douglas, Inc. is UP
We checked the official Hunter Douglas, Inc. status page for updates 1 min, 50 seconds ago.
| Start Time (UTC) | Incident Deep Link | Impact | Duration | Description |
|---|---|---|---|---|
| 2024-11-06 07:00 | Changes PGR to 328 on the Info Record and Master Data - 116 items | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-11-01 09:38 | Optimizador no carga para publicar | none | 6 hrs, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-08-20 12:29 | Excel add-on for IBP | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-08-02 14:29 | Need access to Turnils company drive | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-07-09 09:40 | 7/9 MTY Power Outages | critical | 1 hr, 14 mins | This incident has been resolved.This incident has been resolved. |
| 2024-07-09 06:09 | 7/9 Apodaca Power Outage | critical | 1 hr, 23 mins | Resolved: Power for all buildings in Monterrey has been restored, and production has resumed. Support will cont...read more |
| 2024-06-05 23:14 | 6/5 Monterrey Power outage | critical | 9 hrs, 15 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-30 19:39 | 5/30 MII/Ehardware issue | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-05-30 19:13 | 5/30 Shipping Stations Down in AP | critical | 22 mins | Support teams have resolved the shipping issue.Support teams have resolved the shipping issue. |
| 2024-05-30 18:22 | Shop Floor Jira Change: ITSF-4716: Revert AWS code to remove Duplicate check | minor | 13 hrs, 53 mins | This incident has been resolved.This incident has been resolved. |
| 2024-05-03 09:53 | Configure Nice/CXOne Phone for Mohamed Eskhiri | none | 0 second | This incident has been resolved.This incident has been resolved. |
| 2024-04-11 11:29 | JSM: auto-assignment of tickets when Service Recipient creates ticket in agent portal | none | 8 mins | This incident has been resolved.This incident has been resolved. |
| 2024-03-03 04:00 | [Scheduled] SAP Critical System Maintenance | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-18 02:40 | [Scheduled] 1st Quarter Maintenance Weekend | maintenance | 8 hrs | The scheduled maintenance has been completed.The scheduled maintenance has been completed. |
| 2024-02-09 12:52 | Test | minor | 27 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-09 09:59 | Test Incident | none | 54 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-09 08:38 | TalkDesk | none | 8 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-09 04:33 | Test | none | 25 mins | This incident has been resolved.This incident has been resolved. |
| 2024-02-09 04:04 | Investigate and major | none | 20 mins | This incident has been resolved.This incident has been resolved. |
| 2023-12-28 12:29 | {HD All} Attention (Informational): Global Protect BLUVPN no longer available | minor | 10 mins | Testing resolved.Testing resolved. |
| 2023-09-27 11:49 | SLC Network Outage | minor | 5 hrs, 40 mins | The third-party vendor, Comcast, has repaired the fiber cut and connectivity to slcvpn has been restored.The third-party vendor, Comcast, has repaired the fiber cut and connectivity to slcvpn has been restored. |
| 2023-09-21 08:59 | Talk Desk Outage | minor | 3 hrs, 15 mins | Talkdesk has resolved the outage.Talkdesk has resolved the outage. |
| 2023-09-05 03:18 | Broomfield Power Outage | minor | 2 hrs, 8 mins | Broomfield has experienced a power outage. No ETR.Broomfield has experienced a power outage. No ETR. |
| 2023-09-04 05:30 | Agua Prieta Network Outage | minor | 2 hrs, 2 mins | The external vendor has resolved the network outage affecting Agua Prieta. Support will continue to closely moni...read more |
| 2023-08-24 20:14 | Rosarito (ILM) ME/MII Outage | minor | 1 hr, 4 mins | The server issue affecting the file server and shop floor servers at Rosarito (ILM) has been resolved.The server issue affecting the file server and shop floor servers at Rosarito (ILM) has been resolved. |
| 2023-08-24 20:07 | Rosarito (ILM) ME/MII Outage | critical | 1 hr, 13 mins | The server issue affecting the file server and shop floor servers at Rosarito (ILM) has been resolved.The server issue affecting the file server and shop floor servers at Rosarito (ILM) has been resolved. |
| 2023-08-22 14:02 | Appleton Network Outage | minor | 1 hr, 43 mins | The external vendor has resolved the network outage affecting Appleton.The external vendor has resolved the network outage affecting Appleton. |
| 2023-08-20 20:50 | Rosarito (ILM) Power Outage | minor | 14 hrs, 59 mins | Rosarito is currently running on a work around.Rosarito is currently running on a work around. |
| 2023-08-17 12:18 | SE9 Performance Issue | minor | 5 hrs, 8 mins | The SE9 access issue with the security roles preventing some sites from creating or releasing orders, also affect...read more |
| 2023-08-14 09:20 | Broomfield Power Outage | minor | 37 mins | Broomfield has experienced a power outage. No ETR.Broomfield has experienced a power outage. No ETR. |
| 2023-08-08 11:56 | Comfortex (Watervliet) Power Outage | minor | 1 hr, 22 mins | Support teams have resolved the power outage affecting the file server and shop floor MII servers at Comfortex (W...read more |
| 2023-08-05 11:23 | Agua Prieta Internet Outage | minor | 6 hrs, 34 mins | The third party vendor has resolved the internet outage affecting Agua Prieta.The third party vendor has resolved the internet outage affecting Agua Prieta. |
| 2023-08-04 16:12 | SE9 Performance Issue | minor | 24 hrs, 14 mins | IT support teams and SAP have resolved the performance issue affecting manufacturing plants where multiple outbou...read more |
| 2023-08-03 22:40 | Rosarito (ILM) ME/MII Slowness | minor | 17 mins | Support teams have resolved the slowness.Support teams have resolved the slowness. |
| 2023-07-18 17:49 | Agua Prieta Power Outage | minor | 51 hrs, 31 mins | Power has been restored in Agua Prieta plant A.Power has been restored in Agua Prieta plant A. |
| 2023-07-14 08:09 | Talk Desk Outage | minor | 52 mins | Talkdesk has resolved the outage. Support will continue to closely monitor, but please contact the Service Desk i...read more |
| 2023-06-23 17:02 | McKinney Power Outage | minor | 4 hrs, 57 mins | Power has been restored in McKinney. Support will continue to closely monitor but please contact the Service Desk...read more |
| 2023-06-15 22:38 | McKinney Power Outage | minor | 7 hrs, 45 mins | Power has been restored in McKinney. Support will continue to closely monitor but please contact the Service Desk...read more |
| 2023-06-14 14:34 | Talk Desk Outage | minor | 34 mins | The 3rd party vendor, Talk Desk, has resolved the system outage. Inbound and outbound calls are successful. Age...read more |
| 2023-06-13 15:27 | Monterrey Power Outage | minor | 10 mins | Power has been restored in Monterrey. Support will continue to closely monitor but please contact the Service Des...read more |
| 2023-06-06 17:00 | SE9 Outage | major | 19 hrs, 57 mins | Support teams and OneSource have resolved this issue. Users are now able to create Sales Orders and Invoices.Support teams and OneSource have resolved this issue. Users are now able to create Sales Orders and Invoices. |
| 2023-06-05 16:58 | Agua Prieta ME/MII Outage | minor | 1 hr, 1 min | Support teams have resolved the issue.Support teams have resolved the issue. |
| 2023-06-05 07:46 | SE9 Outage | minor | 2 hrs, 31 mins | Support teams have resolved the SE9 partial outage. Users are now able to create goods receipts.Support teams have resolved the SE9 partial outage. Users are now able to create goods receipts. |
| 2023-06-05 07:46 | SE9 Outage | major | 3 hrs | This incident has been resolved.This incident has been resolved. |
| 2023-06-05 07:39 | SE9 Outage | major | 3 hrs, 7 mins | This incident has been resolved.This incident has been resolved. |
| 2023-06-02 13:07 | SE9 Outage | minor | 1 hr, 42 mins | Support teams have resolved the partial SE9 outage affecting sales orders, shipping, and business partners.Support teams have resolved the partial SE9 outage affecting sales orders, shipping, and business partners. |
| 2023-05-29 10:34 | Rosarito (ILM) Power Outage | minor | 0 second | Power has been restored in Rosarito. Support will continue to closely monitor but please contact the Service Des...read more |
| 2023-05-24 15:18 | Naco Network Outage | minor | 36 mins | Hunter Douglas support teams have applied a workaround and Naco is operational again. Support will continue to cl...read more |
| 2023-05-24 03:53 | Broomfield and Cumberland Legacy Shop Floor Outage | minor | 27 mins | The issue affecting cut planner has been resolved.The issue affecting cut planner has been resolved. |
| 2023-05-17 07:26 | Talk Desk Outage | minor | 6 hrs, 2 mins | Support teams, Lumen, and Talk Desk (external vendors) have resolved the phone issue.Support teams, Lumen, and Talk Desk (external vendors) have resolved the phone issue. |